SlideShare a Scribd company logo
1 of 5
Dell Hardware Maintenance
                   Some Questions to Consider…




Better Service. Better Value.
"Is it becoming more expensive to support old
                Dell equipment?"

 TERiX services enterprise grade hardware from
  large manufacturers that has gone end-of-
  service-life (EOSL). Making the switch to an
  independent provider can return significant
  cost savings while allowing freedom of choice
  in the datacenter when it comes to brands and
  lifecycle.



Better Service. Better Value.
"Is the support Dell offers exceeding your
                    expectations?"
 We take pride in our mission to deliver
  innovative, flexible information technology
  service solutions with a focus on customer
  satisfaction, second to none. TERiX strives to
  respond and deliver faster than the service
  level agreement (SLA) dictates because we
  believe the SLA is the minimum standard of
  response.


Better Service. Better Value.
"Is it a hassle to call the correct support
  provider and track your monthly maintenance
                       spend?"
 TERiX gives you single-point-of-contact
  convenience for servers, storage, network, and
  OS hardware support from 30+
  manufacturers. Make life easier by utilizing
  our online service event manager to see your
  monthly maintenance spend and the flexible
  add and delete schedule.


Better Service. Better Value.
About TERiX
    TERiX Computer Service delivers enterprise-grade support for servers, storage,
    network hardware and operating systems from over 30 manufacturers
    including IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses on
    customer satisfaction to exceed Service Level benchmarks and deliver a
    superior alternative to OEM hardware support. TERiX customers include a
    significant portion of the Fortune 50 and more than twenty U.S. and Canadian
    federal government agencies. In business since 1997, TERiX is headquartered
    in Sunnyvale, California, and can be found online at
    http://www.terix.com/index.php


MAINTAINING YOUR DATACENTER
Server | Storage | Network | UNIX Operating Systems
                                                                    www.terix.com
E-Mail: multivendorsupport@terix.com
Phone: 614.339.4239
   Better Service. Better Value.

More Related Content

What's hot

Ibm support
Ibm supportIbm support
Ibm supportbfantozz
 
Independent Maintenance on Industry Standard Systems
Independent Maintenance on Industry Standard SystemsIndependent Maintenance on Industry Standard Systems
Independent Maintenance on Industry Standard SystemsTERiX Computer Service
 
Cisco support
Cisco supportCisco support
Cisco supportbfantozz
 
Stk support
Stk supportStk support
Stk supportbfantozz
 
Cloudsourcing for competitive advantage
Cloudsourcing for competitive advantageCloudsourcing for competitive advantage
Cloudsourcing for competitive advantageEddie Kempe
 
Database as a service
Database as a serviceDatabase as a service
Database as a serviceOnomi
 
Richardson Eyres - IT Solutions & Services
Richardson Eyres - IT Solutions & ServicesRichardson Eyres - IT Solutions & Services
Richardson Eyres - IT Solutions & ServicesRichardson Eyres
 
2011 Windstream Overview
2011 Windstream Overview2011 Windstream Overview
2011 Windstream OverviewMark Sinofsky
 
2011 Windstream Overview[1]
2011 Windstream Overview[1]2011 Windstream Overview[1]
2011 Windstream Overview[1]garykscott
 
eFolder Lunch, Three Secrets to Pricing and Packaging Your BDR Service
eFolder Lunch, Three Secrets to Pricing and Packaging Your BDR ServiceeFolder Lunch, Three Secrets to Pricing and Packaging Your BDR Service
eFolder Lunch, Three Secrets to Pricing and Packaging Your BDR ServiceDropbox
 
Service Contract Options For Capital Equipment
 Service Contract Options For Capital Equipment Service Contract Options For Capital Equipment
Service Contract Options For Capital EquipmentSam Klaidman
 

What's hot (14)

Ibm support
Ibm supportIbm support
Ibm support
 
Network
NetworkNetwork
Network
 
Independent Maintenance on Industry Standard Systems
Independent Maintenance on Industry Standard SystemsIndependent Maintenance on Industry Standard Systems
Independent Maintenance on Industry Standard Systems
 
Cisco support
Cisco supportCisco support
Cisco support
 
Stk support
Stk supportStk support
Stk support
 
Cloudsourcing for competitive advantage
Cloudsourcing for competitive advantageCloudsourcing for competitive advantage
Cloudsourcing for competitive advantage
 
Database as a service
Database as a serviceDatabase as a service
Database as a service
 
Richardson Eyres - IT Solutions & Services
Richardson Eyres - IT Solutions & ServicesRichardson Eyres - IT Solutions & Services
Richardson Eyres - IT Solutions & Services
 
What is colocation
What is colocationWhat is colocation
What is colocation
 
StorageTek Hardware Support
StorageTek Hardware SupportStorageTek Hardware Support
StorageTek Hardware Support
 
2011 Windstream Overview
2011 Windstream Overview2011 Windstream Overview
2011 Windstream Overview
 
2011 Windstream Overview[1]
2011 Windstream Overview[1]2011 Windstream Overview[1]
2011 Windstream Overview[1]
 
eFolder Lunch, Three Secrets to Pricing and Packaging Your BDR Service
eFolder Lunch, Three Secrets to Pricing and Packaging Your BDR ServiceeFolder Lunch, Three Secrets to Pricing and Packaging Your BDR Service
eFolder Lunch, Three Secrets to Pricing and Packaging Your BDR Service
 
Service Contract Options For Capital Equipment
 Service Contract Options For Capital Equipment Service Contract Options For Capital Equipment
Service Contract Options For Capital Equipment
 

Viewers also liked

Proyecto del aula de innovación pedagógica 2016
Proyecto del aula de innovación pedagógica 2016Proyecto del aula de innovación pedagógica 2016
Proyecto del aula de innovación pedagógica 2016FREDY EDUARDO INGA
 
Relationship Verbs
Relationship VerbsRelationship Verbs
Relationship VerbsFatma Yetim
 
Helping the IHS
Helping the IHSHelping the IHS
Helping the IHSJOSHIN808
 
Conditionals & Wish Clauses
Conditionals & Wish ClausesConditionals & Wish Clauses
Conditionals & Wish ClausesFatma Yetim
 
Chinese new year -- Kindergarten Lesson
Chinese new year -- Kindergarten LessonChinese new year -- Kindergarten Lesson
Chinese new year -- Kindergarten Lessonmschensms
 
Критерии показателей, необходимых для определения типа «Образовательное уч...
Критерии показателей,  необходимых  для определения типа  «Образовательное уч...Критерии показателей,  необходимых  для определения типа  «Образовательное уч...
Критерии показателей, необходимых для определения типа «Образовательное уч...Sergei Ivanov
 
Austėja evelinappt
Austėja evelinapptAustėja evelinappt
Austėja evelinapptaustainis
 
New microsoft power point presentation (2)
New microsoft power point presentation (2)New microsoft power point presentation (2)
New microsoft power point presentation (2)austainis
 
Факультет Принтмедиа технологий
Факультет Принтмедиа технологийФакультет Принтмедиа технологий
Факультет Принтмедиа технологийSergei Ivanov
 
төрийн албан хаагчийн анкет
төрийн албан хаагчийн анкеттөрийн албан хаагчийн анкет
төрийн албан хаагчийн анкетJargalchuluun Mungunbayar
 
шилэн кабелын суурьлуулалт
шилэн кабелын суурьлуулалтшилэн кабелын суурьлуулалт
шилэн кабелын суурьлуулалтJargalchuluun Mungunbayar
 
Anatomi fisiologi sistem reproduksi
Anatomi fisiologi sistem reproduksiAnatomi fisiologi sistem reproduksi
Anatomi fisiologi sistem reproduksiyosep_frandi
 
хөдөлмөрийн аюулгүй ажиллагааны дүрэм
хөдөлмөрийн аюулгүй ажиллагааны дүрэмхөдөлмөрийн аюулгүй ажиллагааны дүрэм
хөдөлмөрийн аюулгүй ажиллагааны дүрэмJargalchuluun Mungunbayar
 

Viewers also liked (17)

Proyecto del aula de innovación pedagógica 2016
Proyecto del aula de innovación pedagógica 2016Proyecto del aula de innovación pedagógica 2016
Proyecto del aula de innovación pedagógica 2016
 
Relationship Verbs
Relationship VerbsRelationship Verbs
Relationship Verbs
 
Helping the IHS
Helping the IHSHelping the IHS
Helping the IHS
 
Exam prep
Exam prepExam prep
Exam prep
 
Conditionals & Wish Clauses
Conditionals & Wish ClausesConditionals & Wish Clauses
Conditionals & Wish Clauses
 
Review game
Review gameReview game
Review game
 
Chinese new year -- Kindergarten Lesson
Chinese new year -- Kindergarten LessonChinese new year -- Kindergarten Lesson
Chinese new year -- Kindergarten Lesson
 
JMM Mini4- Sydney Opera House Part 2
JMM Mini4- Sydney Opera House Part 2JMM Mini4- Sydney Opera House Part 2
JMM Mini4- Sydney Opera House Part 2
 
Критерии показателей, необходимых для определения типа «Образовательное уч...
Критерии показателей,  необходимых  для определения типа  «Образовательное уч...Критерии показателей,  необходимых  для определения типа  «Образовательное уч...
Критерии показателей, необходимых для определения типа «Образовательное уч...
 
Austėja evelinappt
Austėja evelinapptAustėja evelinappt
Austėja evelinappt
 
New microsoft power point presentation (2)
New microsoft power point presentation (2)New microsoft power point presentation (2)
New microsoft power point presentation (2)
 
Факультет Принтмедиа технологий
Факультет Принтмедиа технологийФакультет Принтмедиа технологий
Факультет Принтмедиа технологий
 
Book6 q 2011
Book6 q 2011Book6 q 2011
Book6 q 2011
 
төрийн албан хаагчийн анкет
төрийн албан хаагчийн анкеттөрийн албан хаагчийн анкет
төрийн албан хаагчийн анкет
 
шилэн кабелын суурьлуулалт
шилэн кабелын суурьлуулалтшилэн кабелын суурьлуулалт
шилэн кабелын суурьлуулалт
 
Anatomi fisiologi sistem reproduksi
Anatomi fisiologi sistem reproduksiAnatomi fisiologi sistem reproduksi
Anatomi fisiologi sistem reproduksi
 
хөдөлмөрийн аюулгүй ажиллагааны дүрэм
хөдөлмөрийн аюулгүй ажиллагааны дүрэмхөдөлмөрийн аюулгүй ажиллагааны дүрэм
хөдөлмөрийн аюулгүй ажиллагааны дүрэм
 

Similar to Dell support

Oracle sun support
Oracle sun supportOracle sun support
Oracle sun supportbfantozz
 
Oracle Sun Server, Storage, and OS Support
Oracle Sun Server, Storage, and OS SupportOracle Sun Server, Storage, and OS Support
Oracle Sun Server, Storage, and OS SupportTERiX Computer Service
 
IT Maintenance Services
IT Maintenance ServicesIT Maintenance Services
IT Maintenance ServicesMDS TS
 
Terix Overview 1210
Terix Overview 1210Terix Overview 1210
Terix Overview 1210KenRief
 
IT resellers in Dubai | HPE Supplier in UAE.pptx
IT resellers in Dubai | HPE Supplier in UAE.pptxIT resellers in Dubai | HPE Supplier in UAE.pptx
IT resellers in Dubai | HPE Supplier in UAE.pptxCinil Maria
 
imtechspherebrochure
imtechspherebrochureimtechspherebrochure
imtechspherebrochureSteve Tester
 
Light edge cloud computing
Light edge cloud computingLight edge cloud computing
Light edge cloud computingScott Riedel
 
LightEdge Solutions 2010 Vision
LightEdge Solutions 2010 VisionLightEdge Solutions 2010 Vision
LightEdge Solutions 2010 VisionKevin Schneider
 
LightEdge Cloud Computing
LightEdge Cloud ComputingLightEdge Cloud Computing
LightEdge Cloud ComputingScott Riedel
 
HTS_Solutions-Line-Card_02.2017
HTS_Solutions-Line-Card_02.2017HTS_Solutions-Line-Card_02.2017
HTS_Solutions-Line-Card_02.2017Brendan Whelton
 
Services_Overview
Services_OverviewServices_Overview
Services_OverviewGary Fung
 

Similar to Dell support (20)

TERiX Multi-Vendor Support
TERiX Multi-Vendor SupportTERiX Multi-Vendor Support
TERiX Multi-Vendor Support
 
Fujitsu Hardware Support
Fujitsu Hardware SupportFujitsu Hardware Support
Fujitsu Hardware Support
 
Operating System Support
Operating System SupportOperating System Support
Operating System Support
 
Server Hardware Support
Server Hardware SupportServer Hardware Support
Server Hardware Support
 
Oracle sun support
Oracle sun supportOracle sun support
Oracle sun support
 
Oracle Sun Server, Storage, and OS Support
Oracle Sun Server, Storage, and OS SupportOracle Sun Server, Storage, and OS Support
Oracle Sun Server, Storage, and OS Support
 
HP Enterprise Virtual Array Support
HP Enterprise Virtual Array SupportHP Enterprise Virtual Array Support
HP Enterprise Virtual Array Support
 
TERiX Customer Values
TERiX Customer ValuesTERiX Customer Values
TERiX Customer Values
 
IT Maintenance Services
IT Maintenance ServicesIT Maintenance Services
IT Maintenance Services
 
Terix Overview 1210
Terix Overview 1210Terix Overview 1210
Terix Overview 1210
 
IT resellers in Dubai | HPE Supplier in UAE.pptx
IT resellers in Dubai | HPE Supplier in UAE.pptxIT resellers in Dubai | HPE Supplier in UAE.pptx
IT resellers in Dubai | HPE Supplier in UAE.pptx
 
Al-Thaqafah
Al-ThaqafahAl-Thaqafah
Al-Thaqafah
 
imtechspherebrochure
imtechspherebrochureimtechspherebrochure
imtechspherebrochure
 
Light edge cloud computing
Light edge cloud computingLight edge cloud computing
Light edge cloud computing
 
LightEdge Solutions 2010 Vision
LightEdge Solutions 2010 VisionLightEdge Solutions 2010 Vision
LightEdge Solutions 2010 Vision
 
LightEdge Cloud Computing
LightEdge Cloud ComputingLightEdge Cloud Computing
LightEdge Cloud Computing
 
HTS_Solutions-Line-Card_02.2017
HTS_Solutions-Line-Card_02.2017HTS_Solutions-Line-Card_02.2017
HTS_Solutions-Line-Card_02.2017
 
Network Hardware Support
Network Hardware SupportNetwork Hardware Support
Network Hardware Support
 
Services_Overview
Services_OverviewServices_Overview
Services_Overview
 
Services_Overview
Services_OverviewServices_Overview
Services_Overview
 

Recently uploaded

Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationSafe Software
 
Pigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions
 
costume and set research powerpoint presentation
costume and set research powerpoint presentationcostume and set research powerpoint presentation
costume and set research powerpoint presentationphoebematthew05
 
Unleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubUnleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubKalema Edgar
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsMark Billinghurst
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationSlibray Presentation
 
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024BookNet Canada
 
Streamlining Python Development: A Guide to a Modern Project Setup
Streamlining Python Development: A Guide to a Modern Project SetupStreamlining Python Development: A Guide to a Modern Project Setup
Streamlining Python Development: A Guide to a Modern Project SetupFlorian Wilhelm
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 3652toLead Limited
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions
 
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024BookNet Canada
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticscarlostorres15106
 
APIForce Zurich 5 April Automation LPDG
APIForce Zurich 5 April  Automation LPDGAPIForce Zurich 5 April  Automation LPDG
APIForce Zurich 5 April Automation LPDGMarianaLemus7
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationRidwan Fadjar
 
Advanced Test Driven-Development @ php[tek] 2024
Advanced Test Driven-Development @ php[tek] 2024Advanced Test Driven-Development @ php[tek] 2024
Advanced Test Driven-Development @ php[tek] 2024Scott Keck-Warren
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024Scott Keck-Warren
 
Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Enterprise Knowledge
 

Recently uploaded (20)

Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
 
Pigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food Manufacturing
 
costume and set research powerpoint presentation
costume and set research powerpoint presentationcostume and set research powerpoint presentation
costume and set research powerpoint presentation
 
Unleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubUnleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding Club
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR Systems
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck Presentation
 
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
 
Streamlining Python Development: A Guide to a Modern Project Setup
Streamlining Python Development: A Guide to a Modern Project SetupStreamlining Python Development: A Guide to a Modern Project Setup
Streamlining Python Development: A Guide to a Modern Project Setup
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping Elbows
 
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
 
APIForce Zurich 5 April Automation LPDG
APIForce Zurich 5 April  Automation LPDGAPIForce Zurich 5 April  Automation LPDG
APIForce Zurich 5 April Automation LPDG
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 Presentation
 
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptxE-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
 
Advanced Test Driven-Development @ php[tek] 2024
Advanced Test Driven-Development @ php[tek] 2024Advanced Test Driven-Development @ php[tek] 2024
Advanced Test Driven-Development @ php[tek] 2024
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024
 
DMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special EditionDMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special Edition
 
Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024
 

Dell support

  • 1. Dell Hardware Maintenance Some Questions to Consider… Better Service. Better Value.
  • 2. "Is it becoming more expensive to support old Dell equipment?"  TERiX services enterprise grade hardware from large manufacturers that has gone end-of- service-life (EOSL). Making the switch to an independent provider can return significant cost savings while allowing freedom of choice in the datacenter when it comes to brands and lifecycle. Better Service. Better Value.
  • 3. "Is the support Dell offers exceeding your expectations?"  We take pride in our mission to deliver innovative, flexible information technology service solutions with a focus on customer satisfaction, second to none. TERiX strives to respond and deliver faster than the service level agreement (SLA) dictates because we believe the SLA is the minimum standard of response. Better Service. Better Value.
  • 4. "Is it a hassle to call the correct support provider and track your monthly maintenance spend?"  TERiX gives you single-point-of-contact convenience for servers, storage, network, and OS hardware support from 30+ manufacturers. Make life easier by utilizing our online service event manager to see your monthly maintenance spend and the flexible add and delete schedule. Better Service. Better Value.
  • 5. About TERiX TERiX Computer Service delivers enterprise-grade support for servers, storage, network hardware and operating systems from over 30 manufacturers including IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses on customer satisfaction to exceed Service Level benchmarks and deliver a superior alternative to OEM hardware support. TERiX customers include a significant portion of the Fortune 50 and more than twenty U.S. and Canadian federal government agencies. In business since 1997, TERiX is headquartered in Sunnyvale, California, and can be found online at http://www.terix.com/index.php MAINTAINING YOUR DATACENTER Server | Storage | Network | UNIX Operating Systems www.terix.com E-Mail: multivendorsupport@terix.com Phone: 614.339.4239 Better Service. Better Value.