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Better Service. Better Value.
Cisco Hardware Maintenance
Some Questions to Consider…
Better Service. Better Value.
"Is SMARTnet the best fit for support
on your Cisco hardware?"
 TERiX network support differentiates from
SMARTnet because our solution deals with your
current hardware instead of suggesting that
you purchase the newest hardware to correct
any issues or receive any updates.
 Are you smarter than SMARTnet?
 http://www.terix.com/pmo/rb/smartersmartnet.pdf
Better Service. Better Value.
"Which End-of-Service-Life (EOSL) Cisco
systems continue to run?"
 TERiX has a history of supporting EOSL
systems. Do not waste valuable IT budget on
unnecessary hardware, that may be necessary
with the wrong support contract. Our solution
allows the customer to decide whether or not it
is time to buy new hardware.
Better Service. Better Value.
"Are current hardware maintenance Service
Level Agreements (SLAs) being met?"
 TERiX believes that the SLA defines only the
minimum standard of response.TERiX strives to
respond more quickly to deliver customer
satisfaction, second to none.
Better Service. Better Value.
About TERiX
MAINTAINING YOUR DATACENTER
Server | Storage | Network | UNIX Operating Systems
www.terix.com
E-Mail: multivendorsupport@terix.com
Phone: 614.339.4239
TERiX Computer Service delivers enterprise-grade support for servers, storage,
network hardware and operating systems from over 30 manufacturers
including IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses on
customer satisfaction to exceed Service Level benchmarks and deliver a
superior alternative to OEM hardware support. TERiX customers include a
significant portion of the Fortune 50 and more than twenty U.S. and Canadian
federal government agencies. In business since 1997, TERiX is headquartered
in Sunnyvale, California, and can be found online at
http://www.terix.com/index.php

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Cisco support

  • 1. Better Service. Better Value. Cisco Hardware Maintenance Some Questions to Consider…
  • 2. Better Service. Better Value. "Is SMARTnet the best fit for support on your Cisco hardware?"  TERiX network support differentiates from SMARTnet because our solution deals with your current hardware instead of suggesting that you purchase the newest hardware to correct any issues or receive any updates.  Are you smarter than SMARTnet?  http://www.terix.com/pmo/rb/smartersmartnet.pdf
  • 3. Better Service. Better Value. "Which End-of-Service-Life (EOSL) Cisco systems continue to run?"  TERiX has a history of supporting EOSL systems. Do not waste valuable IT budget on unnecessary hardware, that may be necessary with the wrong support contract. Our solution allows the customer to decide whether or not it is time to buy new hardware.
  • 4. Better Service. Better Value. "Are current hardware maintenance Service Level Agreements (SLAs) being met?"  TERiX believes that the SLA defines only the minimum standard of response.TERiX strives to respond more quickly to deliver customer satisfaction, second to none.
  • 5. Better Service. Better Value. About TERiX MAINTAINING YOUR DATACENTER Server | Storage | Network | UNIX Operating Systems www.terix.com E-Mail: multivendorsupport@terix.com Phone: 614.339.4239 TERiX Computer Service delivers enterprise-grade support for servers, storage, network hardware and operating systems from over 30 manufacturers including IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses on customer satisfaction to exceed Service Level benchmarks and deliver a superior alternative to OEM hardware support. TERiX customers include a significant portion of the Fortune 50 and more than twenty U.S. and Canadian federal government agencies. In business since 1997, TERiX is headquartered in Sunnyvale, California, and can be found online at http://www.terix.com/index.php