Ten tieng Anh dnah muc minh chung cua Khoa Du lich.pdf

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LIST OF EVIDENCE
Criteria Names of evidence
CRITERION 1
Exh.1.1 PLOs of the BAPTTM (version 2017)
Exh.1.4
Documents communicating the vision, mission and core values of VNUHCM,
HCMUSSH, FOT
Exh.1.5 Contents of the educational philosophy of HCMUSSH
Exh.1.6 Analysis at level 4 of the PLOs of the BAPTTM (version 2021)
Exh.1.7 The process of constructing the PLOs of the study programme
Exh.1.8
Survey records on the PLOs: 2017, 2019, 2021
- Minutes of the employer conferences
- Minutes of the alumni conferences
- Minutes of the graduate surveys
- Analysis of the stakeholders’ feedback
- Minutes of the department meetings
Exh.1.9 Minutes of the meetings of the Academic Council to review and revise the PLOs
Exh.1.10 Documents approving the PLOs of the study programme
Exh.1.11 Introduction of the study programme on the FOT’s website
Exh.1.12
Leaflet to introduce the BAPTTM
FOT’s Brochure
Exh.1.13 FOT’s development strategic plan for the period 2016-2020
Exh.1.14 FOT’s development strategic plan for the period 2021-2025
Exh.1.15 Table benchmarking VQF with PLOs of the BAPTTM
Exh.1.16 Table benchmarking and analysing of the alignment between PLOs and VTOS
Exh.1.17 VTOS documents and learning materials
Exh.1.18 Table benchmarking the alignment between the PLOs and standards of MRA-TP
Exh.1.19 MRA-TP Document
Exh.1.20 Minutes of the employer conferences
Exh.1.21 Employer survey records
Exh.1.22
Reports on synthesising and analysing the results of employer surveys and employers’
feedback
Exh.1.23 Records of student surveys on Courses
Exh.1.24 Records of Full Course survey and Alumni survey
Exh.1.25
Minutes of FOT/department meetings and professional activities revising the PLOs, the
study programme
CRITERION 2
Exh.2.1 The BAPTTM (version 2017)

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Exh.2.4
FOT’s Brochure
Column to introduce the study programme on the FOT’s website
Leaflet to introduce the study programme
Exh.2.5 Summary table of the study programme revisions for versions 2017, 2019, and 2021
Exh.2.6 Detailed course syllabi of the study programme version 2017
Exh.2.9
Minutes of the FOT/department meetings to communicate the announcement on the
study programme revisions and detailed course syllabi
Emails sent to visiting lecturers to provide the detailed course syllabi before their signing
teaching contracts
Exh.2.10 Detailed course syllabi in the version 2017
Exh.2.11 Detailed course syllabi in the version 2019
Exh.2.12 Detailed course syllabi from the version 2021
Exh.2.13
Announcement of the study programme (website, brochure, minutes of the first-year
student meeting, and emails to employers)
Exh.2.14
Summary of the study programme sent to employers, and alumni to update a brief
description of the study programme for employer and alumni conferences
Exh.2.15 Summary of the FOT’s programme survey results from 2017 to 2020
CRITERION 3
Exh.3.1 Process to construct the study programme (attached with forms)
Exh.3.2
Examples to illustrate the content design of the study programme based on the principle
of constructive alignment with the PLOs
Exh.3.3 Curriculum map (2017, 2019, 2021)
Exh.3.4 PLO matrix of the BAPTTM (versions 2017, 2019, 2021)
Exh.3.5
Illustration of the benchmarking table between the course objectives and the PLOs
assigned to the course in the syllabus
Exh.3.6 Illustration of the breakdown of the course objectives into the CLOs in a syllabus
Exh.3.7
Illustration of the table of “Course Assessment Scheme” for analysis and comparison
with the CLOs in a syllabus
Exh.3.8
Illustration of the table of “Detailed teaching schedule“ (curriculum design) and
comparison with the CLOs and the “Course Assessment Scheme” in a syllabus
Exh.3.12 Syllabi of 5 practice and internship courses

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Exh.3.13
Summary table of the revisions of the study programme for versions 2017, 2019, and
2021
Exh.3.14
Analysis of the PLO teaching sequence of group 2 (attitudes and skills), group 3
(communication and teamwork) and group 4 (POOC professional practice competence)
CRITERION 4
Exh.4.1
FOT’s project of establishment and communication of the educational philosophy on its
website
Exh.4.2 FOT’s strategic plan
Exh.4.3 Signs for announcing the DRI value system in the FOT’s office space
Exh.4.4 Summary of the FOT’ programme survey results in 2020 (Table 2, first section)
Exh.4.5 Minutes of FOT’s meeting to communicate its educational philosophy and core values
Exh.4.6
Some course syllabi that meet the educational philosophy and requirements of the PLOs
(self-study, project-based learning (PBL), case study, theory-practice integration, lookup
and documents study)
Exh.4.7 Syllabus of the course Tourist Culture, and the lecture on Cultural Diversity in Tourism
Exh.4.8 Minutes of the FOT’s meeting to discuss its teaching and learning strategies
Exh.4.9 Plan to organise a seminar on guiding university learning methods, minute, and photos
Exh.4.10 Photos of the seminar to instruct students on conducting research
Exh.4.11 Photos of extracurricular sessions, and alumni-students talks
Exh.4.12 Photos of Career talks and club activities
Exh.4.13
Educational orientation activities, and encouraging activities for students’ lifelong
learning:
- PPT file of the lectures of educational orientation
- Plan and photos of the educational orientation on “Effective Students”
Exh.4.14
Activities of teaching associated with practice:
- Photos of the extracurricular activities in the courses: History of Vietnam, Ecotourism,
Introduction to Tourism Science
Exh.4.15 Projects that students conducted during the learning process with the PBL approach
Exh.4.16
Photos of the students conducting an exhibition of cultural and tourism resources and
documents related to the final exam of the course Tourist Culture
Exh.4.17
Students’ participation in community service activities
- Plans to organise the Spring Volunteer Campaign and charity activities
- Photos of these activities
Exh.4.18
Photos of FOT’s students experience their learning in the factory environment and
student's projects on a green factory tour
Exh.4.19
Activities of class observation and course surveys
- Class observation plans
- Class observation notes (for Course “Foreign Reception”)
- Minutes of the meeting after the survey results were available
Exh.4.20
Records of participation in seminars, training courses, and talks on the innovation of
teaching methods, active teaching, e-learning, etc. organised by VNUHCM and
HCMUSSH
Exh.4.21 Illustration of the LMS of HCMUSSH

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Illustration of the communication of detailed course syllabi to students on LMS
Exh.4.22 Photos of the seminar on LMS training for full-time lecturers and visiting lecturers
Exh.4.23 Illustrating photos of student online learning account in the LMS
Exh.4.24
LMS user manual and photos of the seminar on training students how to use the LMS to
study and take exams
Exh.4.25
List of materials for the BAPTTM that have been digitalised by the University Library
for online learning
Exh.4.26
Plan of changing the internship modes for students of the BAPTTM in the context of the
Covid-19 pandemic
Exh.4.27
Plan and photos of the seminar with inviting experts on online professional guidance and
career experience share for students to support their practice and internship in the context
of the Covid-19 pandemic
Exh.4.28 Photos of internal training on CDIO
Exh.4.29
Summary of project activities, research topics for local and community services
implemented/participated by FOT lecturers
CRITERION 5
Exh.5.1 Sample of VNUHCM Competency Tests
Exh.5.2
Matriculation Scores for the admission to the BAPTTM based on the subject
combinations
Exh.5.3
Illustration of the logic of constructing teaching, testing/assessment in the oriented
alignment with the PLOs
Exh.5.4 Course syllabi
Exh.5.5 Samples of course tests and answer sheets
Exh.5.6 Regulations on the undergraduate training of VNUHCM, HCMUSSH
Exh.5.7 Records of students’ training assessment scores
Exh.5.8 Slides to introduce the course assessment forms and criteria
Exh.5.9 Sample rubrics in course syllabi
Exh.5.10
Regulations on the tasks of testing and assessment by HCMUSSH and the process of
score regrading
Exh.5.11 Regulations on the FOT’s tasks of testing and assessment
Exh.5.12 Sample approved tests and answer keys
Exh.5.13 Samples of lecturers correcting and giving feedback to students
Exh.5.14 List of cases under recheck or re-evaluation of exam scores
Exh.5.15 Student survey data on the complaint procedure
Exh.5.16 Transcripts of courses
Exh.5.17 Rubrics for assessing practical courses, and specific assessment samples
CRITERION 6
Exh.6.1 Strategic Plan for the University’s development
Exh.6.2
Strategic Plan for the Faculty’s development in the period 2011-2015, vision to 2025
(Organizational work section)

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Exh.6.3
Lecturer recruitment criteria of HCMUSSH
Lecturer recruitment criteria of the FOT (in its internal operating regulations)
Exh.6.4 Recruitment announcement
Exh.6.5 Regulations and procedures of recruitment, and post-recruitment
Exh.6.6 Regulations and procedures of teaching allocation
Exh.6.7 Regulations and procedures and criteria for appointing executive staff
Exh.6.8 Regulations and procedures for lecturers’ promotion, salary ranking and salary raise
Exh.6.9 Regulations and procedures of emulation and commendation
Exh.6.10 Regulations and procedures for termination of employment contracts or retirement
Exh.6.11 Records of liability contracts with retired lecturers
Exh.6.12
Plans of professional development for lecturers, announcements of graduate scholarships
for lecturers
Results of the survey on lecturers’ education needs (conducted by HCMUSSH)
Exh.6.13 Lecturers with financial support for further study and training courses
Exh.6.14 Annual award decision/ Salary raise decision
Exh.6.15 Regulations on internal spending
Exh.6.16 Schedule of lecturers-in-duty at the FOT’s offices
Exh.6.17 Emails exchanged with students and photos
Exh.6.18
List of lecturers’ academic publications and related evidence
List of lecturers participating in the implementation of researches/projects at the State
level, Provincial level, and VNUHCM level
Exh.6.19
Minutes of the FOT’s allocation for teaching assignments to lecturers, and duties to
specialists and young lecturers
Exh.6.20 Law on Education (Article 67 Chapter IV, Clause C, Article 72, Chapter IV)
Exh.6.21 Law on Higher Education (Article 54)
Exh.6.22 Circular 40/2020/TT-BGD-DT (Article 3 Chapter I, Articles 4,5,6,7 Chapter II)
Exh.6.23 Regulations on the FOT’s operation
Exh.6.24
FOT’s full-time lecturer profiles
FOT lecturers’ personal training plans
Exh.6.25
Records of annual emulation and commendation, and Decision on recognition of
emulation titles for the FOT and its academic and support staffs
Exh.6.26 Records of the lecturers' feedback on course surveys
Exh.6.27 Records of the colleagues’ feedback on class observations
Exh.6.28 Records of the FOT’s course surveys and programme surveys
Exh.6.29 Procedures for inviting lecturers, and results of course surveys for visiting lecturers
Exh.6.30 Scientific curriculum vitae of visiting lecturers

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Exh.6.31
Minutes of assignment for mentoring young lecturers, minutes of demo-teaching,
minutes of class observations, and class observation feedback
Exh.6.32
Regulations on working regime, holiday time and personal leave for civil servants, public
employees and labourers of HCMUSSH (Decision No. 1500/QD-XHNV-TCCB dated
January 9, 2018)
Exh.6.33
Summary report of professional training courses that the FOT’s lecturers participated in
within five years from 2016 to 2020
Exh.6.34
Summary reports in the academic year and direction plans for the new academic year
from the academic year 2016-2017 to the present (Research Section)
CRITERION 7
Exh.7.1
Exh.7.2
List of the staff of the University Library, Center for Informatics, Office of
Undergraduate Affairs, Office of Student Affairs, Office of Facilities and Equipment
Management, and Linh Trung Campus Management Board
Exh.7.3
Five-year strategic plans for 2016-2020, 2021-2025 of the University Library, Center for
Informatics, Office of Undergraduate Affairs, Office of Student Affairs, Office of
Facilities and Equipment Management, and Linh Trung Campus Management Board
Exh.7.4 Report of the University Library on human resources
Exh.7.5 Regulations on the criteria and recruitment procedures for specialists by the University
Exh.7.6 Library survey form
Exh.7.7 Website of Center for Informatics
Exh.7.8 Summary of survey results for the study programme in 2017, 2018, 2019, and 2020
Exh.7.9
Records of training need surveys of HCMUSSH staff
Announcement of registration for training courses
Exh.7.10 FOT on-duty schedule
Exh.7.11
Summary reports in the academic year and direction plans for the new academic year
(Assessing and summarising staff development activities)
Exh.7.12
Procedures for recruitment of HCMUSSH
Illustration of the recruitment announcement for IT staff on the HCMUSSH website
Exh.7.13 Regulations of VNU on specialist standards
Exh.7.14
FOT’s recruitment request letter;
Academic year plan (Organizational Work Section);
Academic year plan of HCMUSSH (Organizational Work and Personnel Affairs Section)
Exh.7.15
Results of public employee recruitment examination/consideration announced on the
website and via emails
Exh.7.16 Regulations and criteria for annual emulation assessment for specialists
Exh.7.17 Regulations on the FOT’s operation (operation description)
Exh.7.18 Student counselling and support procedures
Exh.7.19 Programme survey results (questions about academic advisors and student support)
Exh.7.20 Records of the FOT’s annual emulation

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Exh.7.21 Annual training courses for support staff
Exh.7.22 Training courses for academic support staff, secretaries, and student support staff
Exh.7.23 Internal training activities implemented by FOT
Exh.7.24 List of assignments for assistants and support staff
Exh.7.25 Certificates of emulation titles and certificates of merit for the FOT’s staff
CRITERION 8
Exh.8.1 Admission plans for 2018, 2019, and 2020 of HCMUSSH
Exh.8.2
Photos of the University’s enrollment and admission website announcing the plans for
enrollment, admission consulting through different information channels
Exh.8.3 FOT's annual report to evaluate the admission for the BAPTTM
Exh.8.4 Student datasheet at the beginning of a course
Exh.8.5 Statistics of students’ academic results and analysis reports
Exh.8.6 List of students whose academic results are under average
Exh.8.7 Statistics of student graduation and list of students graduating late
Exh.8.8 Emails between the class executive board and photos of related evidence
Exh.8.9 Emails between homeroom teacher and relevant students, and related photos
Exh.8.10 Announcements and evidence related to the AA’s support for students
Exh.8.11 Minutes and notices of the FOT Board of Deans to students about the academic progress
Exh.8.12 Regulations on the FOT’s operation (AA, homeroom teacher operational descriptions)
Exh.8.13 Procedure for dealing with students’ academic affairs at the FOT
Exh.8.14
Photos of the seminars on guiding university learning methods, and home lecturer-class
meetings
Exh.8.15 Student Handbook
Exh.8.16 Plan and photos of the educational orientation programme “Effective Students”
Exh.8.17 Reports and photos of counselling sessions on specialisation selection
Exh.8.18 Plan of Gala to welcome new students, and related photos
Exh.8.19 Photos of the career counselling programme “Career Paths”
Exh.8.20 Photos of the Tourism Ambassador Contest
Exh.8.21 Report on Start-up Day and related photos
Exh.8.22 Reports on activities of the FOT’s Communist Youth Union and Student Association
Exh.8.23 Statistics of students’ extracurricular activities and campaigns
Exh.8.24 Photos of students’ self-study zones on the two campuses
Exh.8.25 Photos to illustrate a Green University
Exh.8.26
Photos of activities for consultancy and share between lecturers and students about
psychological issues and difficulties in the learning process, and support for students and
families infected with the Covid-19 virus
Exh.8.27 Decision on assigning lecturers to guide students’ research

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Exh.8.28 FOT's support for cultural, artistic, and sports activities, and related photos
CRITERION 9
Exh.9.1 Statistics of the buildings on the two campuses, photos of the buildings
Exh.9.2
List of classroom types at HCMUSSH (with detailed descriptions of classroom devices
and photos)
Exh.9.3
Summary report of the academic year 2018-2019 and plan for the academic year 2019-
2020 of the Office of Facilities and Equipment Management
Exh.9.4
Photos of the Multi-Purpose Sports Hall, self-study rooms, and dormitories in Thu Duc
Campus
Exh.9.5 Overview of VNUHCM Central Library
Exh.9.6
Website, photos, map of HCMUSSH library at 10-12 Dinh Tien Hoang campus and map
of HCMUSSH library at Linh Trung-Thu Duc campus
Exh.9.7
Statistics of facilities and services at the HCMUSSH library at Dinh Tien Hoang campus
and Linh Trung-Thu Duc campus
Exh.9.8
Report on the performance results of the academic year 2018-2019 and the plan for the
academic year 2019-2020 - Library
Exh.9.9 Statistics of materials for Tourism majors in the HCMUSSH library
Exh.9.10
Strategic Plan for the development of the HCMUSSH library period 2016-2020, vision
2030
Exh.9.11 Statistics of student's frequency of borrowing books and accessing electronic libraries
Exh.9.12 Statistics of materials in tourism discipline invested for FOT’s Documents Cabinet
Exh.9.13 HCMUSSH's 5-year medium-term investment plan 2016-2020
Exh.9.14 Records of the project Southern Tourism Lab and Development phase 1
Exh.9.15 Records of proposing the project Southern Tourism Lab and Development phase 2
Exh.9.16 Statistics of multimedia classrooms, and computer labs
Exh.9.17
Plans sent to students on professional practice at enterprises, report on internship
progress, report on internship completion and enterprises' comments
Exh.9.18 Photos of FOT office, office equipment and List of FOT-managed properties
Exh.9.19 Photos of the HCMUSSH interface of the LMS system and link to access
Exh.9.20 Records of fire prevention and fighting management of HCMUSSH
Exh.9.21 Records of security management on HCMUSSH campuses
Exh.9.22 Safety procedures in the Lab
Exh.9.23 Certificate of Facility qualified for Food Hygiene and Safety
Exh.9.24 Process of clean water treatment of the Office of Facilities and Equipment Management
Exh.9.25 Announcement of the plan on Green University implementation and related photos
Exh.9.26
Announcement on registering flower gardens at "USSH Garden" at Thu Duc campus,
photos of the “USSH Garden”
Exh.9.27
Service contract between the University and the Hochiminh City Greenery Parks
Company Limited
Exh.9.28 Photos of the medical station and its operation regulations

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Exh.9.29 Announcement on the organisation of annual health check
Exh.9.30 Decisions and announcements on prevention and treatment of acute respiratory infections
Exh.9.31 Facilities for people with disabilities
CRITERION 10
Exh.10.1 Data and reports of Employers surveys, Employers conferences and Alumni conferences
Exh.10.2
Course survey form and report on analysis of survey results, minutes of department
meetings related to discussion and collection of survey results.
Exh.10.3 Plan on class observations and class observation evaluation sheet
Exh.10.4
Results of the student surveys on the study programme, surveys of the employment status
of graduates
Exh.10.5
HCMUSSH’s official letters and plans to stipulate/request the organisation of stakeholder
surveys, review and revise the objectives, PLOs, and study programme.
Exh.10.6 Procedures/regulations on organising class observations
Exh.10.7 Procedures/regulations on consulting employers
Exh.10.8 Procedures/regulations on organising student and alumni surveys
Exh.10.9 Employer survey form
Exh.10.10 Alumni survey form
Exh.10.11 Student survey form
Exh.10.12
Minutes of FOT Scientific and Training Council meeting on reviewing and revising the
study programme
Exh.10.13 Minutes of revising PLOs (expected learning outcomes) of FOT syllabi
Exh.10.14 Minutes of Department activities on survey results feedback
Exh.10.15 Minutes of lecturers’ class observations
Exh.10.16 Table of alignment between PLOs and teaching and learning methods of the course
Exh.10.17 Table of course revision from the FOT Scientific and Training Council
Exh.10.18 Summary report of changes to PLOs of versions 2017, 2019, and 2021
Exh.10.19 Syllabi of the old courses and the current courses
Exh.10.20
List and photos of types of equipment for professional practice in restaurants, reception,
rooms
Exh.10.21 Syllabi of 5 professional practice courses
Exh.10.22
Photos of the exhibition on cultural and tourism resources (Cultural and Tourism course),
student projects at the end of the course
Exh.10.23 Plant and photos of organising the Effective Students and Startup Ideas programmes
Exh.10.24 Minutes of Department activities on survey results feedback.
Exh.10.25
Illustration example of a stakeholder survey from planning to improvement/revision
performance
Exh.10.26 Regulations on conducting course surveys and class observations
Exh.10.27
Minutes of collecting lecturers’ feedback on teaching and learning issues and
testing/assessment in the FOT’s regular meetings

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Exh.10.28 Summary reports of the results of the course surveys and class observations
Exh.10.29
Minutes of the FOT’s Academic Council meeting on reviewing and revising the study
programme in 2017 and 2019.
Exh.10.30
Procedures for approving the FOT’s test papers and specific examples of inappropriate
test papers that need revisions
Exh.10.31 List of research projects of the FOT’s lecturers, seminars and talks on Tourism
Exh.10.32
Survey forms for students, graduates, alumni, and employers in 2020 and reports
summarising the results
Exh.10.33 Alumni and student survey forms using the online survey tool
Exh.10.34 Procedures for constructing the FOT's study programme
Exh.10.35 Procedures for revising and improving the FOT's study programme
Exh.10.36 Procedures for revising and improving study programmes by HCMUSSH
Exh.10.37 Strategies for teaching and learning to adapt to the Covid-19 pandemic context
CRITERION 11
Exh.11.1
Reports of the academic and student affairs assistants on the reality of graduates and
cases of academic delay.
Exh.11.2 Graduation evaluation reports in 2016, 2017, 2018, 2019, 2020
Exh.11.3 Decisions on academic suspension and academic warning
Exh.11.4
Statistics of dropout and graduation rates, dropout reasons, and late graduation reasons in
the last five years
Exh.11.5 Table to benchmark the FOT’s graduation and dropout rates with their faculties
Exh.11.6
Minutes of the Faculty’s and Departments’ meetings, notices on the submission of
foreign language certificates
Exh.11.7 Minutes of class meetings, and lecturers’ consultations for students
Exh.11.8 Graduation rate of the University
Exh.11.9 Statistics of benchmarking the average graduation time of faculties in the University
Exh.11.10 Rates of graduation on time of Cohort 2016-2020
Exh.11.11 List of supplementary courses opened in the summer semesters
Exh.11.12
Documents of VNUHCM on supporting, subsidising tuition fees, supporting tuition loans
with Zero interest rate
Exh.11.13 Survey plan, Survey form, Summary report of student employment
Exh.11.14
Fan pages of the Alumni Liaison Committee, FOT Communist Youth Union, and class
groups
Exh.11.15 Results of FOT’s graduate surveys from 2015 to 2019
Exh.11.16 Results of HCMUSSH’s graduate surveys from 2015 to 2019
Exh.11.17 List of students’ researches at all levels, publications, projects, etc.
Exh.11.18 Quantity/list of graduation theses
Exh.11.19 Lecturers’ research projects with students’ participation as collaborators
Exh.11.20 Minutes of meeting to assign academic staff in charge of students’ scientific research

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Exh.11.21 Enterprise assessment of intern students (Enterprise evaluation form)
Exh.11.22 Level of satisfaction of enterprises with recruited graduates
Exh.11.23
Level of satisfaction of graduates on the process of teaching courses in the study
programme
Exh.11.24 Level of satisfaction of graduates on FOT activities
Exh.11.25 Level of satisfaction of lecturers on HCMUSSH, FOT
Exh.11.26 Brief results of the survey on the working environment of HCMUSSH
Exh.11.27 Report on using employer and graduate survey results
Exh.11.28 Minutes of FOT meeting on training issues

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