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Presentation by Christine Yeats for Information Awareness Month 2010 "Reference and Access in the digital Age. Across the generations: exploring the issues"

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NSW State Archives
NSW State Archives

Presented at the "Reference & Access in the Digital Age” Seminar held on 12 May for Information Awareness Month 2010. The seminar was co-hosted by the NSW branch of the Australian Society of Archivists (ASA) and the ASA Reference Access and Public Program Special Interest Group (RAPPSIG)

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Reference and access in the digital age Access across the generations: exploring the issues
Looking to the future… ‘It is envisaged that by 2003 significant advances will have been made in achieving the seamless search room'. Source 1998 SRNSW Report ‘Public Access into the New Millennium. A Framework for the Future’
Reference and access in the pre-digital age ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Today’s archival landscape ,[object Object]
What has changed with the arrival of the digital age ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Issues to consider in the digital age ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Who are our digital archives users? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Identifying digital user expectations ,[object Object],[object Object],[object Object],[object Object],[object Object],… .without the archivist present in the role of mediator (to find the big red book), users expect the archival site to offer an explanation about the nature of the holdings and streamlined access to the indexes and other lists of archival items, in other words ‘to work for them’.
The aims of a digital strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Determining what services can be provided ,[object Object],[object Object],[object Object],[object Object]
Establishing service standards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Selling the services…getting the right balance ,[object Object],[object Object],[object Object],[object Object]
Promoting services in the digital age ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Measuring the success of digital services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Presentation by Christine Yeats for Information Awareness Month 2010 "Reference and Access in the digital Age. Across the generations: exploring the issues"

  • 1. Reference and access in the digital age Access across the generations: exploring the issues
  • 2. Looking to the future… ‘It is envisaged that by 2003 significant advances will have been made in achieving the seamless search room'. Source 1998 SRNSW Report ‘Public Access into the New Millennium. A Framework for the Future’
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