Got a small biz? Thinking about launching a Facebook page? Tune in for part 1 and see what it takes to get started. Follow up with part 2 to get the scoop on paid promo.
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Where are your peeps?
https://blog.hootsuite.com/social-media-demographics/
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We scroll on
our phones
over 300 ft
EVERY DAY
306 ft tall >>
7. li: Jeff Ebbing t: @jeff_ebbing
What’s your goal?
Build your brand?
Attract new customers?
Drive customers to your website?
Improve customer service & support sales?
Engage your audience?
8. li: Jeff Ebbing t: @jeff_ebbing
What’s your strategy?
Why should anybody care your page exists?
How can you make their life better?
How will you communicate that?
When & what will you post?
What do you already have to help you tell
your story? (blogs, pix, videos, news)
How can you become their problem-solver?
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Set up your page properly!
You’re in this class.
Booya.
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Pay attention to your insights
You’ll learn a LOT about your customers
You’ll learn a LOT about your business
You’ll learn a LOT about yourself
You’ll learn a LOT about what Facebook can
& can’t do for your business
20. li: Jeff Ebbing t: @jeff_ebbing
Great stuff
BUT…
Better to focus
on getting
comfortable with
the page and
how it works.
You can come
back to this later.
37. li: Jeff Ebbing t: @jeff_ebbing
Good to know
Familiar: Be human. People relate to
people.
Timely: Stay current with what’s important to
your audience.
Resource: Solve people’s problems. Share
good stuff.
Novel: Be original. What makes you unique?
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Gifs, memes & emoji
Visuals rule!
Fun, emotive, now
Accepted/expected
Available everywhere
Know your audience
43. li: Jeff Ebbing t: @jeff_ebbing
FB Video
https://www.facebook.com/business/m/mobile-st85% video watched
on MUTE.
Add captions & get
to the point FAST!
44. li: Jeff Ebbing t: @jeff_ebbing
FB Live
WIIFM?
Tease your broadcast ahead of time
Broadcast for 10 minutes
Introduce yourself… often
Engage like/share/commenters by name
Practice in “only me” mode
Great tutorial & tips on Hubspot blog:
https://blog.hubspot.com/marketing/facebook-live-guide#sm.0001web82aksddm9yzc1
45. li: Jeff Ebbing t: @jeff_ebbing
When you’re ready…
Facebook owns
Instagram…
LOTS of integration
and cross-promo
opportunities
46. li: Jeff Ebbing t: @jeff_ebbing
Can’t commit to posting
regularly? Then don’t bother.
Why start a conversation with
a stranger and then walk
away mid-sentence?
To make friends, you have to
always be present.
48. li: Jeff Ebbing t: @jeff_ebbing
Social media calendar
Editorial calendar
49. li: Jeff Ebbing t: @jeff_ebbing
Editorial calendars
High tech or
low tech, a little
planning goes a
long way
50. li: Jeff Ebbing t: @jeff_ebbing
Give ‘em what they want
Focus on this
Not this
51. li: Jeff Ebbing t: @jeff_ebbing
Before you post…
Is it the right time?
Is it shareable or likeable?
Is it too long?
Does it have a Call to Action (CTA)?
Is it relevant?
Have I promoted my product?
Is it targeted?
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Tune into part 2 on Slideshare
53. li: Jeff Ebbing t: @jeff_ebbing
More Slideshare fun from Jeff
Editor's Notes
Low cost/high time
What are your goals?
Discoverable & connected
Timely & insightful
Here’s is where you start to ID your audience and make connections with fans and customers
Who knows of a good business page? Or a business that uses facebook well?
This isn’t just for your page – it’s your complete online presence
Newsfeed is first point of entry to a LOT of your content and facebook presence
Personal news & updates
Pages, activity
Current ads
Trends
Birthdays
Facebook Insights is an incredible tool that will help you gain valuable information about the people who Like your page. You’re able to see the demographics of your fans by gender, location and age range.
Not only can you see the insights of your Fans but specifically you can look at those Fans who are most engaged with your page and your content. For SCC: majority of our fans are 25-34. This will help us target (see how to do this in the next section).
You’re also able to see, from week to week, how you’re doing in comparison to the previous one.
Another really cool feature of Insights is the ability to see how you’re doing compared to you competition. This allows you to determine if you need to change your approach (if they’re doing better than you) or pop champagne if you’re kicking their ass.
Familiar content: Humanize your posts so that people are able to relate.
Timely content: Look at what’s trending and use hashtags so as people search for something, they’ll find it on your page.
Novel content: When you create good, original posts, users will engage with your business.
7 ways to promote your business on Instagram:
https://www.entrepreneur.com/article/280964#
Wall calendar pic inset
Google spreadsheet inset
Really helps you plan and integrate with other marketing, budgeting helps too (you can get a lot of $$$ out there if you’re not careful)