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SITUATION MONITORING
TEACH Teamwork
Module 3
University of Central
Florida (UCF)
Eduardo Salas, PhD
Lauren E Benishek, PhD
Megan Gregory, MS
Ashley Hughes, MS
Shannon Marlow, BS
Christina Lacerenza, BS
Stephanie Zajac, MS
The Coalition for Psychology in
Schools and Education,
especially to
Sylvia Rosenfield, Ph.D.
Markeda Newell, Ph.D.
Karin Hodges, Psy.D.
Peter Sheras, Ph.D.
George DuPaul, Ph.D.
The Center for Psychology in
Schools and Education (CPSE)
Staff
Rena Subotnik, Ph.D., Director
Geesoo Maie Lee, BA, Program Officer
CONTRIBUTORS
RECOGNIZING CHANGE “BLINDNESS”
FAILING TO NOTICE VISUAL, TACTILE, ORATORY, OR OLFACTORY
CHANGES IN YOUR SURROUNDINGS
Please watch THIS video and pay
attention for any changes.
A REAL VIGNETTE
During a meeting with teachers and
administration, the principal requests that Karen,
the school psychologist, pull a certain student’s
file. Imagine you are in this meeting and you
notice that Karen did not hear the student’s
name so you quietly tell Karen whose file should
be pulled while the meeting progresses.
THIS MODULE WILL HELP YOU:
 Understand the importance of situation monitoring
 Understand the importance of cross monitoring
 Identify barriers to both situation and cross-
monitoring
 Use the STEP mnemonic to anticipate and predict
team needs
PART 1:
SITUATIONAL MONITORING:
WHAT, HOW, FOR WHAT PURPOSE, &
WHAT GETS IN THE WAY?
SETTING THE GROUNDWORK
Situation
Monitoring
Situation
Awareness
Shared Situation
Awareness
IntegrateSituational
Changes
Communication
Relevant Citations: Endsley (2000; 2004)
SITUATION MONITORING
 People and things to
monitor:
 Students
 Teammates
 Environment
 Progress towards goals
INDIVIDUAL SCANNING OF THE ENVIRONMENT TO SEEKING
OUT IMPORTANT INFORMATION
Situation
Monitoring
Relevant Citations: Endsley (2000; 2004)
SITUATION AWARENESS
 Stay in the loop:
 Characteristics change
 Your SA needs to be updated!
 Think of the team
 Communicate updates to
keep team members in the
loop and aware
IS THE STATE OF BEING AWARE OF THE STATUS OF YOURSELF,
TEAMMATES, ENVIRONMENT, AND RESPONSIBILITIES.
Situation
Awareness
Integrate
Information
Communicate
Relevant Citations: Endsley (2000; 2004)
SHARED SITUATION AWARENESS
 Individual team members
differ on how they perceive
events and surroundings
 Communication is key
 Necessary for:
 Coordination
 Trust
 Performance
TWO OR MORE PEOPLE WITH THE SAME OR SIMILAR
UNDERSTANDING OF THEIR SURROUNDINGS
Shared
Situation
Awareness
Integrate
Information
Communicate
Situational
Changes
Relevant Citations: Endsley (2000; 2004)
SHARED SITUATION AWARENESS
Situation Awareness Shared Situation Awareness
Relevant Citations: Endsley (2000; 2004)
PROCESS SUMMARY IN AN IEP MEETING
Situation Monitoring
Situation AwarenessShared Situation
Awareness
Relevant Citations: Endsley (2000; 2004)
CONTINUOUSLY MONITORING THE SITUATION
CREATES AWARENESS
Why do you think situation monitoring and
awareness are so important?
What benefits do you think it has for teamwork?
 Allows teams to:
 Anticipate and respond to changes
 Adjust the team strategy
 Avoid and rectify issues
 Develop an accurate shared understanding
 Accommodate students
 Ensure student and staff welfare
Relevant Citations: Endsley (2000; 2004)
BARRIERS TO SITUATION MONITORING
PART 2:
USING THE STEP MNEMONIC
PART 1 REVIEW & DISCUSSION
1. What are the three phases in the situation
monitoring process?
2. What are the benefits of continuous
monitoring?
3. What are examples of barriers to situation
monitoring and awareness?
4. How can you avoid some of these common
barriers?
STEP: A MONITORING STRATEGY
 A mnemonic to help direct monitoring behavior
 Focuses one’s monitoring on four aspects:
 Self
 Team Members
 Environment
 Progress of the team (i.e., temperature
taking)
Self
Team Members
Environment
Progress
S
T
E
P
STEP: SELF
 What have I done to contribute to the team?
 What do I need to do to contribute to the
team?
 Can I do what I need to do for the team?
 Now knowing all of this, what would I
recommend to the team?
 What verbal and non-verbal cues are my
team mates displaying?
 What might be the underlying cause of
these cues?
 How might the underlying cause affect the
team?
 What should I do?
STEP: TEAM MEMBER STATUS
S
T
E
P
CROSS-MONITORING: DELIBERATELY CHECKING ON AND WATCHING
COLLEAGUES FOR SIGNS THAT ASSISTANCE IS NEEDED
STEP: ENVIRONMENTAL CONDITIONS
 What current circumstances surround our
team?
 What tools and materials are (un)available?
 How might the team be affected?
 What can and should we do about them?
S
T
E
P
STEP: PROGRESS TOWARDS GOALS
 What is the goal?
 Are we on track to meet our goal(s)?
 How has our goal progress been affected by what
is going on with me, my teammates, and the
environment?
 What course of action would I recommend?
S
T
E
P
ACTIVITY: PRACTICE STEPING
THIS is another change blindness video similar to the
first video in this module. Practice using the STEP
mnemonic to scan the environment.
IMPLEMENTATION DISCUSSION
 What makes it difficult to maintain situation
awareness?
 What can we do at our school to help each other
remember to continually scan the environment?
 What policies and procedures would you
recommend to the administration to help facilitate
situation monitoring?
 How can we remember to share what we observe?
 What practices can we implement during and
between meetings to ensure everyone is updated
and in-the-loop?
REFERENCES
Endsley, M. R. (2004). Situation awareness: Progress and directions. A cognitive
approach to situation awareness: Theory, measurement and application, 317-
341.
Endsley, M.R. (2000). Theoretical underpinnings of situation awareness: a critical
review. In M.R. Endsley & D.J. Garland (Eds.), Situation Awareness Analysis
and Measurement (pp 1-24). Mahwah, NJ: Lawrence Erlbaum Associates.

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TEACH Teamwork Situation Monitoring - Module 3

  • 2. University of Central Florida (UCF) Eduardo Salas, PhD Lauren E Benishek, PhD Megan Gregory, MS Ashley Hughes, MS Shannon Marlow, BS Christina Lacerenza, BS Stephanie Zajac, MS The Coalition for Psychology in Schools and Education, especially to Sylvia Rosenfield, Ph.D. Markeda Newell, Ph.D. Karin Hodges, Psy.D. Peter Sheras, Ph.D. George DuPaul, Ph.D. The Center for Psychology in Schools and Education (CPSE) Staff Rena Subotnik, Ph.D., Director Geesoo Maie Lee, BA, Program Officer CONTRIBUTORS
  • 3. RECOGNIZING CHANGE “BLINDNESS” FAILING TO NOTICE VISUAL, TACTILE, ORATORY, OR OLFACTORY CHANGES IN YOUR SURROUNDINGS Please watch THIS video and pay attention for any changes.
  • 4. A REAL VIGNETTE During a meeting with teachers and administration, the principal requests that Karen, the school psychologist, pull a certain student’s file. Imagine you are in this meeting and you notice that Karen did not hear the student’s name so you quietly tell Karen whose file should be pulled while the meeting progresses.
  • 5. THIS MODULE WILL HELP YOU:  Understand the importance of situation monitoring  Understand the importance of cross monitoring  Identify barriers to both situation and cross- monitoring  Use the STEP mnemonic to anticipate and predict team needs
  • 6. PART 1: SITUATIONAL MONITORING: WHAT, HOW, FOR WHAT PURPOSE, & WHAT GETS IN THE WAY?
  • 7. SETTING THE GROUNDWORK Situation Monitoring Situation Awareness Shared Situation Awareness IntegrateSituational Changes Communication Relevant Citations: Endsley (2000; 2004)
  • 8. SITUATION MONITORING  People and things to monitor:  Students  Teammates  Environment  Progress towards goals INDIVIDUAL SCANNING OF THE ENVIRONMENT TO SEEKING OUT IMPORTANT INFORMATION Situation Monitoring Relevant Citations: Endsley (2000; 2004)
  • 9. SITUATION AWARENESS  Stay in the loop:  Characteristics change  Your SA needs to be updated!  Think of the team  Communicate updates to keep team members in the loop and aware IS THE STATE OF BEING AWARE OF THE STATUS OF YOURSELF, TEAMMATES, ENVIRONMENT, AND RESPONSIBILITIES. Situation Awareness Integrate Information Communicate Relevant Citations: Endsley (2000; 2004)
  • 10. SHARED SITUATION AWARENESS  Individual team members differ on how they perceive events and surroundings  Communication is key  Necessary for:  Coordination  Trust  Performance TWO OR MORE PEOPLE WITH THE SAME OR SIMILAR UNDERSTANDING OF THEIR SURROUNDINGS Shared Situation Awareness Integrate Information Communicate Situational Changes Relevant Citations: Endsley (2000; 2004)
  • 11. SHARED SITUATION AWARENESS Situation Awareness Shared Situation Awareness Relevant Citations: Endsley (2000; 2004)
  • 12. PROCESS SUMMARY IN AN IEP MEETING Situation Monitoring Situation AwarenessShared Situation Awareness Relevant Citations: Endsley (2000; 2004)
  • 13. CONTINUOUSLY MONITORING THE SITUATION CREATES AWARENESS Why do you think situation monitoring and awareness are so important? What benefits do you think it has for teamwork?  Allows teams to:  Anticipate and respond to changes  Adjust the team strategy  Avoid and rectify issues  Develop an accurate shared understanding  Accommodate students  Ensure student and staff welfare Relevant Citations: Endsley (2000; 2004)
  • 14. BARRIERS TO SITUATION MONITORING
  • 15. PART 2: USING THE STEP MNEMONIC
  • 16. PART 1 REVIEW & DISCUSSION 1. What are the three phases in the situation monitoring process? 2. What are the benefits of continuous monitoring? 3. What are examples of barriers to situation monitoring and awareness? 4. How can you avoid some of these common barriers?
  • 17. STEP: A MONITORING STRATEGY  A mnemonic to help direct monitoring behavior  Focuses one’s monitoring on four aspects:  Self  Team Members  Environment  Progress of the team (i.e., temperature taking) Self Team Members Environment Progress
  • 18. S T E P STEP: SELF  What have I done to contribute to the team?  What do I need to do to contribute to the team?  Can I do what I need to do for the team?  Now knowing all of this, what would I recommend to the team?
  • 19.  What verbal and non-verbal cues are my team mates displaying?  What might be the underlying cause of these cues?  How might the underlying cause affect the team?  What should I do? STEP: TEAM MEMBER STATUS S T E P CROSS-MONITORING: DELIBERATELY CHECKING ON AND WATCHING COLLEAGUES FOR SIGNS THAT ASSISTANCE IS NEEDED
  • 20. STEP: ENVIRONMENTAL CONDITIONS  What current circumstances surround our team?  What tools and materials are (un)available?  How might the team be affected?  What can and should we do about them? S T E P
  • 21. STEP: PROGRESS TOWARDS GOALS  What is the goal?  Are we on track to meet our goal(s)?  How has our goal progress been affected by what is going on with me, my teammates, and the environment?  What course of action would I recommend? S T E P
  • 22. ACTIVITY: PRACTICE STEPING THIS is another change blindness video similar to the first video in this module. Practice using the STEP mnemonic to scan the environment.
  • 23. IMPLEMENTATION DISCUSSION  What makes it difficult to maintain situation awareness?  What can we do at our school to help each other remember to continually scan the environment?  What policies and procedures would you recommend to the administration to help facilitate situation monitoring?  How can we remember to share what we observe?  What practices can we implement during and between meetings to ensure everyone is updated and in-the-loop?
  • 24. REFERENCES Endsley, M. R. (2004). Situation awareness: Progress and directions. A cognitive approach to situation awareness: Theory, measurement and application, 317- 341. Endsley, M.R. (2000). Theoretical underpinnings of situation awareness: a critical review. In M.R. Endsley & D.J. Garland (Eds.), Situation Awareness Analysis and Measurement (pp 1-24). Mahwah, NJ: Lawrence Erlbaum Associates.