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Ilford Blueprint Online
        Local Government IT Excellence Awards 2010
               Supplier Excellence Category

                                Case Study
                             12th October 2010

                         Judith Carlson – Project Manager, Regeneration, LB
                                                                 Redbridge
a better place to live
                                        Stewart Bailey – MD, Virtual Viewing
Project Team
                                Project Board
     Senior Users            Project Executive       Senior Supplier
 Mark Lucas – Head              Chris Berry –      Stewart Bailey – MD
  of Regeneration               CPRO/Project         Virtual Viewing
                                  Sponsor
John Pearce – Head                                 John Best – Director
 of Planning Policy                                  Virtual Viewing
                            Project Manager
                              Judith Carlson

                              Project Support
  Planning         Comms.    Dev.      Property   Highways   T.C. Mgmt.
  Policy                     Control   Services
a better place to live
Context
    One of 12 Metropolitan Town Centres in London
    Designated Opportunity Area in London Plan

Major Opportunities             Major Challenges
 Crossrail - arrives 2017        Westfield Stratford City - opens
 Planning certainty – adopted   2011
planning framework               Economic uncertainty
 Growth in population            Demographic change



    Solution: manage the changes by promoting Ilford as
    a location for inward investment and development

a better place to live
Vision
    Ilford Town Centre Area Action Plan (2008):
    ensure Ilford remains a vibrant and attractive town
    centre where people choose to live, work, shop and
    spend their leisure time by promoting:
          Intensification
          Mixed use development
          Growth in resident population
          Enhanced retail and leisure offer
          High quality architecture and urban design
                     Character areas
                     Public realm strategy
                     Building heights strategy

a better place to live
Aims and Objectives
    Aims:
      Promote Ilford to developers and investors
      Capture inward investment
      Secure development in line with AAP
      Ensure Ilford’s future health and prosperity as one
      of London’s leading Metropolitan Centres
    Objectives:
      Develop visualisation of AAP
      Demonstrate high quality development potential
      Build interactive digital platform

a better place to live
Timeline
Stage                                  Completion by…
Project Initiation                     December 2009

Commissioning and Procurement          February 2010

Phase 1 - initial development          March 2010


Phase 2 – ongoing development and      June 2010
consultation

Phase 3 - refine products and launch   Autumn 2010



a better place to live
Phase 1
Products                        Details

Website Architecture              Design and build website ready to
                                  populate
Draft 3D model and Flythrough     Build 3D model
                                  Develop key sites in Western gateway
                                  to Q3
                                  Interactive pilot: architectural model
                                  for OS5 and 6
                                  Animated flythrough
Awayday in Milton Keynes          Meetings and site visits: Invest MK;
                                  the Hub; Vizion; Xscape Leisure
Marketing Review                  Develop key messages


a better place to live
Phase 2
Products                 Details
Content Development        Competitive advantage: reasons to invest in
                           Ilford
                           Market segmentation: sector specific
                           messages
Refine 3D model and        Develop plate 1 to Q3
flythrough                 Develop plates 2 and 3 to Q1
                           Extend interactive elements with architectural
                           models for OS7, OS13/15 and OS16
                           Acquire and drop architect models for schemes
                           with planning permission
Complete due diligence     Detailed due diligence checklists prepared for
                           priority sites

Soft marketing             Go live
                           Consult stakeholders
                           Demonstration at Property Linx 24th June 2010
a better place to live
Phase 2 - Consultation
    Soft marketing: a    Organisation         Type
    series of ten        Drivers Jonas        Agent
                         Deloitte
    meetings with key
                         Empire Property      Developer (mixed use)
    players              Group
    Property Linx:       Galliard Homes       Developer (residential)

    demonstration of     Ilford Town BID Co   BID Co
                         Greater London       Developer
    website to a wider   Enterprise           (workspace)
    audience from the    CBRE                 Agent
    property industry    Telford Homes        Developer (residential)
    Consultation         Frontier Estates     Developer (mixed use)
    Report: key          GMW                  Architects
    messages and         Garbe Group          Developer (mixed use)

    recommendations
a better place to live
Phase 2 - Recommendations
Key Messages             Details
Tackling Barriers to     Promote infrastructure investment
Investment               especially transport and public realm
Positioning Ilford       Ilford’s Top 10
Planning Delivery        Dedicated enquiry handling team
Managed Development      Pipeline and phasing
Joint Ventures           Public sector land register
Market Intelligence      Independent market studies
Product Development      Invest in 3D assets and make more
                         user friendly
Marketing                High profile launch event, regular
                         market engagement, E-marketing
a better place to live
Phase 3
Products                 Details
Website                    Refresh home page
Development                Add market intelligence and urban design
                           reports
Refine 3D Model            Enhanced public realm
                           Refine architect models
                           Add 3D model of TUCA
Refine Flythrough          New gateway and route
                           Quick flythrough and Director’s Cut
                           Postproduction soundtrack and voiceover
Launch Event               In partnership with Gateway to London and
                           New London Architecture
Commercial Strategy        Develop revenue streams
Enquiry Handling           Set up dedicated inward investment team
a better place to live
Demonstration




                    http://investilford.co.uk/home.aspx


a better place to live
Outcomes and Benefits
    Innovative on-line presence for Ilford
    Visualisation of Ilford’s development potential
    Demonstration of design quality
    Interactive digital platform for presenting technical
    information on planning and property
    Valuable resource for the development industry
    Eight inward investment enquiries generated through
    soft marketing activity
    New momentum for delivering the Ilford Town Centre
    Area Action Plan

a better place to live
Looking Ahead
    Service transformation: dedicated in-house Inward
    Investment Team
    Partnership working: strong interface with sub-
    regional inward investment agencies
    24/7 global on-line presence: one-stop on line
    resource for developers
    Commercial strategy: acquire 3D assets and drop
    in; develop tariff for use of model by 3rd parties




a better place to live
Thank You




                    http://investilford.co.uk/home.aspx

a better place to live

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IT Excellence Awards 2010 winner - Ilford blueprint online

  • 1. Ilford Blueprint Online Local Government IT Excellence Awards 2010 Supplier Excellence Category Case Study 12th October 2010 Judith Carlson – Project Manager, Regeneration, LB Redbridge a better place to live Stewart Bailey – MD, Virtual Viewing
  • 2. Project Team Project Board Senior Users Project Executive Senior Supplier Mark Lucas – Head Chris Berry – Stewart Bailey – MD of Regeneration CPRO/Project Virtual Viewing Sponsor John Pearce – Head John Best – Director of Planning Policy Virtual Viewing Project Manager Judith Carlson Project Support Planning Comms. Dev. Property Highways T.C. Mgmt. Policy Control Services a better place to live
  • 3. Context One of 12 Metropolitan Town Centres in London Designated Opportunity Area in London Plan Major Opportunities Major Challenges Crossrail - arrives 2017 Westfield Stratford City - opens Planning certainty – adopted 2011 planning framework Economic uncertainty Growth in population Demographic change Solution: manage the changes by promoting Ilford as a location for inward investment and development a better place to live
  • 4. Vision Ilford Town Centre Area Action Plan (2008): ensure Ilford remains a vibrant and attractive town centre where people choose to live, work, shop and spend their leisure time by promoting: Intensification Mixed use development Growth in resident population Enhanced retail and leisure offer High quality architecture and urban design Character areas Public realm strategy Building heights strategy a better place to live
  • 5. Aims and Objectives Aims: Promote Ilford to developers and investors Capture inward investment Secure development in line with AAP Ensure Ilford’s future health and prosperity as one of London’s leading Metropolitan Centres Objectives: Develop visualisation of AAP Demonstrate high quality development potential Build interactive digital platform a better place to live
  • 6. Timeline Stage Completion by… Project Initiation December 2009 Commissioning and Procurement February 2010 Phase 1 - initial development March 2010 Phase 2 – ongoing development and June 2010 consultation Phase 3 - refine products and launch Autumn 2010 a better place to live
  • 7. Phase 1 Products Details Website Architecture Design and build website ready to populate Draft 3D model and Flythrough Build 3D model Develop key sites in Western gateway to Q3 Interactive pilot: architectural model for OS5 and 6 Animated flythrough Awayday in Milton Keynes Meetings and site visits: Invest MK; the Hub; Vizion; Xscape Leisure Marketing Review Develop key messages a better place to live
  • 8. Phase 2 Products Details Content Development Competitive advantage: reasons to invest in Ilford Market segmentation: sector specific messages Refine 3D model and Develop plate 1 to Q3 flythrough Develop plates 2 and 3 to Q1 Extend interactive elements with architectural models for OS7, OS13/15 and OS16 Acquire and drop architect models for schemes with planning permission Complete due diligence Detailed due diligence checklists prepared for priority sites Soft marketing Go live Consult stakeholders Demonstration at Property Linx 24th June 2010 a better place to live
  • 9. Phase 2 - Consultation Soft marketing: a Organisation Type series of ten Drivers Jonas Agent Deloitte meetings with key Empire Property Developer (mixed use) players Group Property Linx: Galliard Homes Developer (residential) demonstration of Ilford Town BID Co BID Co Greater London Developer website to a wider Enterprise (workspace) audience from the CBRE Agent property industry Telford Homes Developer (residential) Consultation Frontier Estates Developer (mixed use) Report: key GMW Architects messages and Garbe Group Developer (mixed use) recommendations a better place to live
  • 10. Phase 2 - Recommendations Key Messages Details Tackling Barriers to Promote infrastructure investment Investment especially transport and public realm Positioning Ilford Ilford’s Top 10 Planning Delivery Dedicated enquiry handling team Managed Development Pipeline and phasing Joint Ventures Public sector land register Market Intelligence Independent market studies Product Development Invest in 3D assets and make more user friendly Marketing High profile launch event, regular market engagement, E-marketing a better place to live
  • 11. Phase 3 Products Details Website Refresh home page Development Add market intelligence and urban design reports Refine 3D Model Enhanced public realm Refine architect models Add 3D model of TUCA Refine Flythrough New gateway and route Quick flythrough and Director’s Cut Postproduction soundtrack and voiceover Launch Event In partnership with Gateway to London and New London Architecture Commercial Strategy Develop revenue streams Enquiry Handling Set up dedicated inward investment team a better place to live
  • 12. Demonstration http://investilford.co.uk/home.aspx a better place to live
  • 13. Outcomes and Benefits Innovative on-line presence for Ilford Visualisation of Ilford’s development potential Demonstration of design quality Interactive digital platform for presenting technical information on planning and property Valuable resource for the development industry Eight inward investment enquiries generated through soft marketing activity New momentum for delivering the Ilford Town Centre Area Action Plan a better place to live
  • 14. Looking Ahead Service transformation: dedicated in-house Inward Investment Team Partnership working: strong interface with sub- regional inward investment agencies 24/7 global on-line presence: one-stop on line resource for developers Commercial strategy: acquire 3D assets and drop in; develop tariff for use of model by 3rd parties a better place to live
  • 15. Thank You http://investilford.co.uk/home.aspx a better place to live