The Social Student Volunteers Program aims to introduce a sense of care and compassion in each student for the societal well-being and helping the underprivileged make their lives happier.

1. Welcome to
Plenary session of Students
Social Voluntary Program an
Students Initiative

6. Assessment

7. DISC Assessment

9. Hidden Heart
We keep hidden inside are our hurts, emotional pain,
scars, and anger. Meant to be shared to deal with them so
that they can experience happiness in their lives once again.
People who are angry on the inside and keep the anger
buried deep down which leads them to have many negative
feelings towards themselves or towards others.
Materials
Paper, Pens or pencils, Scissors, Thin pieces of ribbon, One
small, and one large balloon for each person (not inflated),
Permanent colored markers

10. Description
Give a small balloon, piece of ribbon, paper, scissors and a pen or pencil.
Balloon represents their heart - all of the pain, hurt and anger
Cut slips of paper put in the balloon after writing hurts and anger /pain
Tie the balloon closed with the ribbon (do not blow up the balloon).
Give one large balloon put their "heart" (the smaller balloon) into the larger
balloon.
Blow up the large balloon and tie it shut. Write on the outside of the
balloon how they present themselves to others on the outside so that nobody
can see the things that are hidden on the inside. Eg. humor to hide the pain;
Act confident even though they feel insecure and lonely.
Discuss what is written on the outside of the balloons. Challenge the
members of the group to each share at least one thing they have written down
on the outside of their balloon.
Then ask each person to state if it is a good thing to cover up what is on
the inside or if they would like people to know more about what's going on in
their life and if so to think of a way that this can happen.
Pop balloons as a symbolic way of getting rid of all the walls and devices that
they use to hide their pain.

11. After the balloons are popped, the hearts with the ribbons tied around
them should remain.
Challenge each person in the group to find someone in the next week's
time whom they trust enough to give their heart to.
They should explain to that person what the balloon represents and why
they want to give it to them; they should then let that person untie the
ribbon to see what is inside.
If possible bring the group back together a week later for a follow up
group to find out who was able to find someone to give their heart to. Or
simply challenge the group to read what they had in their "heart" to the
group.

12. Discussion Prompts
1. How are you affected by the feelings and emotions that you keep
inside of you?
2. What things inside of you makes you feel angry?
3. How can your life change if you get rid of the negative things and
leave only the positive in your heart?
4. How can you get rid of the negative things in your life?
5. Do you trust anyone with your heart? Why or why not?
6. How can it help you to find someone to trust with your feelings and
emotions?

14. Anger: Anger is defined as a strong uncomfortable emotional
response to provocation that is unwanted and incongruent with
one’s values, beliefs or rights.
Like other emotions, it is accompanied by physiological and
biological changes; when you get angry, your heart rate and
blood pressure go up, as do the levels of your energy hormones,
adrenaline, and no adrenaline.
Anger can be caused by both external and internal events. You
could be angry at a specific person (Such as a co-worker or
supervisor) or event (a traffic jam, a cancelled flight), or your
anger could be caused by worrying or brooding about your
personal problems. Memories of traumatic or enraging events
can also trigger angry feelings.
Aggression: Aggression refers to behaviour that is intended to
cause harm or pain. Aggression can be either physical or
verbal.

16. 1. Physically
2. Emotionally
3. Cyber bullying, abusive phone calls, messages etc.
4. Personal insults and name calling
5. Verbal threats
6. Aggression
7. Interruption
8. Gossip
9. Spreading Rumors
10. Excluding from group
11. Posturing and Gesturing
12. Swearing
13. Racial or sexual comments
14. Other forms of harassment
WAYS TO TAKE OUT ANGER / AGGRESSION

17. When we take out aggression on someone, the other person
feels:
•Aggressive
•Guilty
•Alone and unwanted
•Shy
•Resort to sleep
•Don’t feel hungry
•Anxiety
•Not wanting to go to school
•Feel stupid
•Grades start falling
Emotional consequences
Academic consequences

18. Physical factors:
Stomach upset/ butterflies
in stomach
Rapid breathing &heartbeat
Clenched fists, jaw & teeth
Forehead freckles
Sweating
 Dry mouth
Tension
Shaking
Legs feel weak
Emotional factors:
Frustration
Feeling Powerless
Anger
Impatience
Restlessness
Hostility
Depression and anxiety
Feeling upset and starting to
cry
Common physical and emotionalreactions
associated withanger - whichmay lead
to aggression

19. 1.Identify the triggers
2.Channelize anger
3.Build empathy
4.Become assertive
How to manage anger??????
Write a diary
Paint
Breathe
Water
Listen to soft music
Go out for a walk jog
etc.
Talk to a ‘supporter’
Try to forgive
•Self disclosure (figure out
exact your feelings and
thoughts)
•Negotiation (compensation)
•Saying NO (being firm with
the decision)

20. Do:
 keep your voice calm and even
 keep your facial expression as neutral as possible to avoid showing
emotion
 maintain eye contact to show you are giving attention, but don’t
insist that the young person maintain eye contact with you
 make sure the person has enough physical space
 if you need to, take a few seconds to calm yourself down before
interacting.
Don’t:
ᵪ shake or wave your fingers in the young person’s face.
ᵪ glare, sneer, scowl or frown
ᵪ get too close
ᵪ yell or sigh in exasperation
ᵪ slam doors, books or other objects.
HOW TO MANAGE AGGRESSION??????

32. Hope you enjoyed
this session…
…So what can we
now do to make the
world a better place

33. Thank You