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Breaking through the clutter:
Using content, analytics and
paid to achieve ROIsquared
@christuff
@22squared
#socialfresh
squared ©2013 2
TECHNOLOGY ADOPTION CURVES
squared ©2013 3
PRE-ROLL VIDEO TV
FOLLOWING
squared ©2013 4
MOBILE BANNERS ONLINE BANNERS
FOLLOWING
squared ©2013 5
FACEBOOK EMAIL MARKETING
FOLLOWING
squared ©2013 6
squared ©2013 7
CONTENT MARKETING IS THE SH*#!
squared ©2013 8
BRAND CONSUMER
“CONTENT BRANDS CARE ABOUT”
CONTENT “MONEYBAGS”
THE REALITY:
“CONTENT PEOPLE CARE ABOUT”
squared ©2013
A QUICK STORY...
9
squared ©2013
A QUICK STORY...
9
squared ©2013
A QUICK STORY...
9
squared ©2013 10
squared ©2013 10
squared ©2013 11
#REALLIFE
squared ©2013 12
#REALLIFE
squared ©2013 13
STRIKING A CHORD
KAREN PAUL GRAMPS
squared ©2013 14
squared ©2013 15
squared ©2013 15
squared ©2013 16
ART & SCIENCE
VOICE
CONTENT
EARNED
ENGAGEMENT
IDEAS
INFLUENCE
VIRALITY
DISTRIBUTION
PAID
AMPLIFICATION
SCALE
PURCHASE
SOCIAL SUCCESS IS A MIX OF:
squared ©2013 17
RIGHT
CONTENT
squared ©2013 17
RIGHT
PEOPLE+RIGHT
CONTENT
squared ©2013 17
RIGHT
PEOPLE+RIGHT
CONTENT
RIGHT
TIME+
squared ©2013 18
RIGHT CONTENT
squared ©2013 18
RIGHT CONTENT
1. SEGMENTED CONTENT STRATEGY
squared ©2013 18
RIGHT CONTENT
1. SEGMENTED CONTENT STRATEGY
2. SOCIAL LISTENING/REPORTING
squared ©2013 18
RIGHT CONTENT
1. SEGMENTED CONTENT STRATEGY
2. SOCIAL LISTENING/REPORTING
3. UNPUBLISHED PAGE POSTS (DARK POSTS)
squared ©2013 19
RIGHT PEOPLE
squared ©2013 19
RIGHT PEOPLE
1. UNPUBLISHED PAGE POSTS PAID
squared ©2013 19
RIGHT PEOPLE
1. UNPUBLISHED PAGE POSTS PAID
2. HYPER-TARGETING SUB-TRIBES
squared ©2013 19
RIGHT PEOPLE
1. UNPUBLISHED PAGE POSTS PAID
2. HYPER-TARGETING SUB-TRIBES
3. CUSTOM AUDIENCES
squared ©2013 19
RIGHT PEOPLE
1. UNPUBLISHED PAGE POSTS PAID
2. HYPER-TARGETING SUB-TRIBES
3. CUSTOM AUDIENCES
4. DATALOGIX/POLK RETARGETING
squared ©2013 19
RIGHT PEOPLE
1. UNPUBLISHED PAGE POSTS PAID
2. HYPER-TARGETING SUB-TRIBES
3. CUSTOM AUDIENCES
4. DATALOGIX/POLK RETARGETING
5. FACEBOOK EXCHANGE
squared ©2013 20
RIGHT TIME
squared ©2013 20
RIGHT TIME
1. ESTABLISHING “IF THIS THEN THAT” (IFTTT)
squared ©2013 20
RIGHT TIME
1. ESTABLISHING “IF THIS THEN THAT” (IFTTT)
2. USING DATA TO DETERMINE SWEET TIMES
squared ©2013 20
RIGHT TIME
1. ESTABLISHING “IF THIS THEN THAT” (IFTTT)
2. USING DATA TO DETERMINE SWEET TIMES
3. SLOTTING MEDIA TO FOLLOW DEVICE USE
squared ©2013 21
squared ©2013 21
ITERATE
squared ©2013 22
squared ©2013
THE VALUE OF AN IMPRESSION VARIES DRAMATICALLY
22
squared ©2013
THE VALUE OF AN IMPRESSION VARIES DRAMATICALLY
15
MINUTES
1ST SHARE 2ND SHARE
ENTER
PAID 100K IMPRESSIONS (IMP)
22
squared ©2013
THE VALUE OF AN IMPRESSION VARIES DRAMATICALLY
15
MINUTES
1ST SHARE 2ND SHARE
ENTER
PAID 100K IMPRESSIONS (IMP)
1 HOUR
1ST SHARE 2ND SHARE
ENTER
PAID 2M IMP
22
squared ©2013
THE VALUE OF AN IMPRESSION VARIES DRAMATICALLY
15
MINUTES
1ST SHARE 2ND SHARE
ENTER
PAID 100K IMPRESSIONS (IMP)
1 HOUR
1ST SHARE 2ND SHARE
ENTER
PAID 2M IMP
1ST SHARE 2ND SHARE
ENTER
PAID 50K IMP2 DAYS
22
squared ©2013
THE VALUE OF AN IMPRESSION VARIES DRAMATICALLY
15
MINUTES
1ST SHARE 2ND SHARE
ENTER
PAID 100K IMPRESSIONS (IMP)
1 HOUR
1ST SHARE 2ND SHARE
ENTER
PAID 2M IMP
1ST SHARE 2ND SHARE
ENTER
PAID 50K IMP2 DAYS
1ST SHARE 2ND SHARE
ENTER
PAID 10K IMP9 DAYS
22
squared ©2013 23
squared ©2013 23
ENGAGEMENT ROI
squared ©2013 24
ROI MPRESSIONS
squared ©2012 25
squared ©2012 26
• Tracking since March 2009
• Very strong agreement with Rasmussen (r = 0.91) and Gallup (r = 0.90)
• Higher agreement with both than between Gallup and Rasmussen (r = 0.84) Facebook margin of error +/- 2% or smaller | Gallup margin of error +/- 3% | Rasmussen margin of error +/- 4%
Do	
  you	
  approve	
  or	
  disapprove	
  of	
  the	
  job	
  that	
  Barack	
  Obama	
  is	
  doing	
  as	
  president?
THEY ARE ALSO ACCURATE
squared ©2013 27
ROINVESTMENTS
squared ©2013 28
squared ©2013 28
squared ©2013 28
1. ABILITY TO DEFINE EXACT ROI
squared ©2013 28
1. ABILITY TO DEFINE EXACT ROI
2. RETARGETING
squared ©2013 28
1. ABILITY TO DEFINE EXACT ROI
2. RETARGETING
3. VALUE OF A FAN
squared ©2013 29
API
LOCAL STORE CIRCULAR
LOCAL DEALS AT SCALE
squared ©2013 30
2011
2012
2013
2013
MOONTOAST/POINTROLL
squared ©2013 30
SPONSORED STORIES
CONTENT MARKETING
LIKE TAB
SOCIAL IMPRESSIONS FACEBOOK EXCHANGE
DATALOGIX RETARGETING
CUSTOM AUDIENCES
FACEBOOK OFFERS
AWARENESS
CONVERSION/
ROI
ADVOCACY/LOYALTY
ENGAGEMENT
2011
2012
2013
2013
MOONTOAST/POINTROLL
Thanks!
@christuff
@22squared
#socialfresh

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Social Fresh EAST 2013: Chris Tuff