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1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
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ASSIGNMENT
DRIVE SPRING 2016
PROGRAM MBA
SEMESTER IV
SUBJECT CODE & NAME PM 0017 – PROJECT QUALITY MANAGEMENT
BK ID B2013
Credit & Marks 4 CREDITS AND 60 MARKS
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Question.1. Explain various terms used in quality management? In
a group of about 3 to 5 people,discuss the benefits of traditional
method and contemporary method of qualityassurance. List the
benefits on a flipchart or the whiteboard. Which benefit do
youthink is the most beneficial and why?
Answer: Whenpeople are askedwhattheyare afraidof,the firstthingthat usuallycomesto mind is
speaking before a group. Most people have at least some level of apprehension about public
speaking,andyetmostbusinesscareers require oral presentations at least periodically. Some jobs
require oral presentations almost immediately; others may not require them until you’ve been on
the job a while.If youare to advance inyour career,however,itiscertainthatyouwill eventuallybe
called upon to deliver an oral presentation.
Question.2. Explain the major project management standards and
frameworks.
Answer:Project management is the discipline of initiating, planning, executing, controlling, and
closingthe workof a teamto achieve specific goals and meet specific success criteria. A project is a
temporary endeavor designed to produce a unique product, service or result with a defined
beginning and end (usually time-constrained, and often constrained by funding or deliverables)

2. undertakentomeetunique goalsandobjectives,typicallytobringaboutbeneficial change or added
value. The temporary nature of projects stands in
Question.3. What are the benefits of quality metrics? Explain the 3
categories of quality metrics.
Answer:Before improvingaprocess,itisnecessarytodefine whatis"improvement."Thatdefinition
will leadtothe identificationof ameasurement,ormetric. In other words, if you are going to play a
game, you will want to know "how do you score?"
A givenprocess maybe measurable in many different ways depending on the type of data that are
collected, and how the data are characterized. Variable Data may offer a much higher information
content than Attribute Data. For example, the actual measured weight of an object (variable data)
includes more information than merely making an
Question.4. Discuss the major barriers to project quality
improvement.
Answer:First and most important – Almost all barriers to quality improvement are deficiencies in
management & leadership. These deficiencies can take a few different forms but usually look
something like:
 Lack of a desire to change or improve
 Lack of strategic planning needed to identify improvements
 Poor communication & oversight of
Question.5. What is SIPOC (Suppliers, Inputs, Process, Outputs, and
Customers)? Which 3factors should you focus on developing SIPOC?
Explain.
Answer:In process improvement, a SIPOC (sometimes COPIS) is a tool that summarizes the inputs
and outputsof one or more processesintable form.The acronymSIPOCstandsfor suppliers,inputs,
process,outputs,andcustomerswhichform the columns of the table. It was in use at least as early
as the Total Quality Management programs of the late 1980s and continues to be used today in Six
Sigma, Lean manufacturing, and business process

3. Question.6. Explain Statistical Process Control (SPC) along with SPC
theory and tools?
Answer:Statistical process control (SPC) is a method of quality control which uses statistical
methods. SPC is applied in order to monitor and control a process. Monitoring and controlling the
process ensures that it operates at its full potential. At its full potential, the process can make as
much conforming product as possible with a minimum (if not
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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