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1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
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ASSIGNMENT
DRIVE SUMMER 2015
PROGRAM MBADS/ MBAFLEX/ MBAHCSN3/ MBAN2/ PGDBAN2
SEMESTER 1
SUBJECT CODE & NAME MB0039 –Business Communication
BK ID B1622
Credit and Max. Marks 4 credits; 60 marks
Note – Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Q. 1 Irrespective of the setting in which communication takes place, there are some key elements
involved. What are the key elements of communication?
Answer:
Seven major elements of communication process are: (1) sender (2) ideas (3) encoding (4)
communication channel (5) receiver (6) decoding and (7) feedback.
Communicationmaybe definedasaprocessconcerningexchange of factsor ideasbetweenpersons
holding different positions in an organisation to achieve mutual harmony. The communication
process is dynamic in nature rather than a static phenomenon.
Q2 What is the importance of Kinesics and Proxemics in communication? Explain with examples.
Answer: Kinesics: Kinesics is the most often studied and important area of non-verbal
communicationandreferstobodymovementsof anykind. Different body movements can express
inner states of emotion. The different body movements are:

2.  Facial expressions–Facial expressionscanconveyfeelingsof surprise,happiness, anger and
sadness.If youmeeta longlostfriendandsay“I am veryhappyto meetyouagain”,butwith
a sad facial expression, it conveys the exact opposite meaning.
 Eye movements – Direct eye contact
3. What are the steps in making oral business presentation?
Answer: Speech is always Informational and persuasive.In persuasive speech as politicians and
religious scholars do ,you have to convince your audience . You can take examples of President
Obama’s election speeches. In Persuasive speech you should have some unique and wonderful
ideas.
The material of your presentation should be concise, to the point and tell an interesting story. In
additiontothe obviousthingslike contentandvisual aids,the following are just as important as the
audience will be subconsciously taking them in:
Q4. Imagine a new product from kids’ apparel industry. Write a persuasive letter to customers,
persuading them to buy your company’s product.
Answer: I have chosena newline of chocolatesfromfoodindustry.Andhere isthe persuasiveletter
to customers to persuading them to buy our company’s new line of chocolates.
Q5 You are going to face a job interview for the post of Manager-operations. Which aspects you
will keep in mind while facing the interview?
Answer: To face a job interviewisthe most important stage of the job application process, during
which attention should be paid to the following aspects:
Opening formalities – Since it is important to create a good first impression, the way you greet
and introduce yourself is important. Using the name of the interviewer correctly, giving a firm
handshake, waiting till you are asked to be seated and sitting with an erect posture are common
courtesies that should be observed to project a

3. Q6 Write short notes on:
a) Skimming
Answer: Skimming is used to quickly identify the main ideas of a text. When you read the
newspaper, you're probably not reading it word-by-word, instead you're scanning the text.
Skimming is
b) Notices
Answer:Atcommonlaw, notice is the fundamental principle in service of process. In this case, the
service of process puts the defendant "on notice" of the allegations contained within a criminal
defendant to be notified of the charges and their grounds.
The main functionof writinganotice is to give some important information to a group of people. It
can refer to an event that has happened or an event that is about to happen in the near future.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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or
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