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1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601
ASSIGNMENT
DRIVE SPRING 2015
PROGRAM BBA
SEMESTER V
SUBJECT CODE & NAME BBA501 - PRODUCTION AND OPERATIONS MANAGEMENT
CREDIT 4
BK ID B1849
MAX.MARKS 60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately
of 400 words. Each questionis followedbyevaluationscheme.
1 Answerthe followingquestions:
a. What are the differencesbetweengoodsandservices?
Answer: There is a major difference between goods and services based on both tangible as well as
intangible factors. Goods are basically objects or products which have to be manufactured, stored,
transported,marketedandsold.Layschips,BMW, Adidasare some companiesmanufacturinggoods.
Services on the other hand are output of individuals and they can be a collective or individualistic action
or performance byan individual.
b. Explain the basic elementsofstrategic plans.
Answer:
 Communication Strategy – the development of a communication strategy is essential for the
effectivedevelopmentandimplementationof astrategicplan.
 Strategic Planning Task Force – the development of a core team of organizational leaders is
mandatoryinthe effective creationof astrategicplan.

2.  VisionStatement– an
c. Mentionthe importance of sales forecasting?
Answer: Sales are the lifeblood of a business. It's what helps you pay employees, cover operating
expenses, buy more inventory, market new products and attract more investors. Sales forecasting is a
crucial part of the financial planning of a business. It's a self-assessment tool that uses past and current
salesstatisticstointelligentlypredictfuture performance.
With an accurate sales forecast in hand, you can plan for the future. If your sales forecast says that
duringDecemberyoumake 30
2 What are the characteristics of a good product design?
Answer:
 A Good Product Description Needs To Speak To The Ideal Buyer: First and foremost, your copy
needs to speak to your ideal buyer. It needs to include all the information she would be looking
for but also, you need to highlight in a copy that you know who she is, write it in a language she
usesand include the wordsthatwouldmake herbuy.
 It Needs To Highlight the Benefits of Using a Product: One of the most common mistakes many
ecommerce owners make is only describing the features of a product in a description. These are
of course important; however, your product description should tell your visitor what makes the
productso s
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3 Write short noteson:
a. Production control
Answer: Production control is the activity of monitoring and controlling any particular production or
operation.Productioncontrol isoftenrunfromaspecificcontrol roomor operationsroom.
Types ofproduction control
One type of productioncontrol isthe
b. Subcontract purchasing

3. Answer: he material to be produced by the vendor can be ordered as a subcontract item in a purchase
requisition, purchase order, or scheduling agreement. Each subcontract item has one or more sub-items
that containthe individualcomponents
c. Supply alliances
Answer: A Supply Alliance is a business relationship between a buyer and supplier. They both focus on
achieving continuous improvements while squeezing cost out. These alliances put major emphasis on
the inflow of innovation from the supplier partner and fostering a relationship based upon mutual trust
and the pursuitof commongoals.
The primary
4 Answerthe followingquestions:
a. What are the limitationsof PERT and CPM?
Answer: The program (or project) evaluation and review technique, commonly abbreviated PERT, is a
statistical tool, used in project management, which was designed to analyze and represent the tasks
involved in completing a given project. First developed by the United States Navy in the 1950s, it is
commonlyusedinconjunctionwiththe critical pathmethod(CPM).
b. List any 4 general principlesof plant layout.
Answer: Plant layout is a mechanism which involves knowledge of the space requirements for the
facilities and also involves their proper arrangement so that continuous and steady movement of the
productioncycle takesplace.
Moore, a very well known name in the business world, explained plant layout as,” The plan of or the act
of
c. What are some of the problemsfaced by organizationswhile laying down a maintenance policy?
Answer: These vary from breakdown (corrective) maintenance, in which the equipment run until it fails
and is then repaired. Preventive maintenance is undertaken where an attempt is made to avoid
breakdown by anticipating failure or wear and making a timely examination, replacement or
adjustment. Preventive maintenance is usually considered more expensive than the corrective or
breakdown maintenance. However, this additional expense incurred assists to minimize breakdown of
plant.
Preventive maintenance:Some formsof the

4. 5 There are several techniques for measuring work. Explain the most common techniques used for
measuringwork.
Answer: Work measurement is the application of techniques designed to establish the time for an
average worker to carry out a specified manufacturing task at a defined level of performance. It is
concernedwiththe lengthof time ittakestocomplete awork taskassignedtoa specificjob.
Usage
Work measurement helps to uncover non-standardization that exist in the workplace and non-value
addingactivitiesandwaste.A workhasto be
6 There are a number of other tools that can be used for quality planning, and the one that is gaining
popularity is‘The NewSevenManagementand PlanningTools’.Whichare the ‘NewSevenTools’?
Answer: In 1976, the Union of Japanese Scientists and Engineers (JUSE) saw the need for tools to
promote innovation, communicate information and successfully plan major projects. A team researched
and developed the seven new quality control tools, often called the seven management and planning
(MP) tools, or simply the seven management tools. Not all the tools were new, but their collection and
promotionwere.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601