This document discusses how principles from Buddhism's Noble Eightfold Path can provide guidance for designers in their work. Right Concentration emphasizes focusing on what gets built rather than just ideas. Right Livelihood recognizes teams as the context of design work. Right Intention promotes assuming good intentions in others. Right View means taking responsibility for one's own actions and their impact. The document continues exploring how each principle offers lessons for cultivating skills and attitudes to improve team collaboration and outcomes.
This document is an entry from a student's journal in a social psychology class. It discusses the phenomenon of social loafing, where people put in less effort on tasks when working in a group compared to individually. The student describes experiencing social loafing firsthand in group projects, where some group members would not contribute or attend meetings. The student learned that social loafing is common in group work settings, where individual contributions are hard to identify. The size of the group also influences social loafing, with less effort seen in larger groups where individual work is less noticeable.
The document discusses several contrasts between traditional corporate structures and more modern, flexible approaches. It addresses topics such as hierarchical vs flattened organizations, fixed vs flexible work hours, hoarded vs shared information, command-and-control vs empowering leadership, on-premise vs cloud technology, email vs newer communication tools, and corporate ladders vs creating one's own purpose. For each topic, the document provides the author's perspective based on experiences leading organizations, generally recommending more modern, flexible approaches when implemented carefully with proper communication and assessment of employees.
This document contains copyrighted graphics from Jay Cross's book "Real Learning" about do-it-yourself learning. The graphics provide illustrations to reinforce concepts discussed in the text and serve as a visual index. The document contains over 60 graphics covering topics such as how people learn, forming a study group, setting goals, and maintaining a progress log. It encourages learning from experience, tackling challenges, and working with others.
Using Change Management to Transform Your Library (April 2018)ALATechSource
This document outlines best practices for managing change and keeping employee morale high during periods of change. It recommends applying tools like feedback, transparency, and communication. Feedback should be solicited regularly and evaluated to understand underlying perspectives. Transparency involves openly sharing rationales and timelines for decisions. Frequent, early communication helps employees understand upcoming changes and their roles. Resistance should be viewed as a source of important information rather than a problem. The overall goal is a partnership approach that incorporates employee input into the change process.
The document discusses practices for getting things done through people in an organization. It provides 14 tips for leading with excellence, including focusing on what gets talked about, trained for, measured, and confronted. Excellent leadership requires developing commitment to details, integrity, respect for others, and consistency in lifestyle. The goal is to produce fruit and increase the kingdom through effective leadership.
A guide to hiring based on my book, "Hello, Startup". Learn who to hire, where to find them, how to interview them, and how to make an offer they can't refuse.
Recording: https://www.youtube.com/watch?v=jaSmYLymc0U
Book: http://www.hello-startup.net
Constructive Feedback for Employees and ManagersNBC Bearings
The training content covers:-
- Need for giving constructive feedback to team members
- Benefits of giving constructive feedback
- Quick tips for constructive feedback
- Process of constructive feedback
This document provides tips for coaches to build rapport with new clients. It begins with definitions of rapport and an explanation of why it is important for coaches to build rapport quickly. It then lists 35 tips for building rapport, such as being authentic, empathetic, curious about the client, finding common ground, laughing together, using the client's name, and making commitments. The tips are intended to help coaches develop strong relationships and trust with clients in the first few sessions.
This document is an entry from a student's journal in a social psychology class. It discusses the phenomenon of social loafing, where people put in less effort on tasks when working in a group compared to individually. The student describes experiencing social loafing firsthand in group projects, where some group members would not contribute or attend meetings. The student learned that social loafing is common in group work settings, where individual contributions are hard to identify. The size of the group also influences social loafing, with less effort seen in larger groups where individual work is less noticeable.
The document discusses several contrasts between traditional corporate structures and more modern, flexible approaches. It addresses topics such as hierarchical vs flattened organizations, fixed vs flexible work hours, hoarded vs shared information, command-and-control vs empowering leadership, on-premise vs cloud technology, email vs newer communication tools, and corporate ladders vs creating one's own purpose. For each topic, the document provides the author's perspective based on experiences leading organizations, generally recommending more modern, flexible approaches when implemented carefully with proper communication and assessment of employees.
This document contains copyrighted graphics from Jay Cross's book "Real Learning" about do-it-yourself learning. The graphics provide illustrations to reinforce concepts discussed in the text and serve as a visual index. The document contains over 60 graphics covering topics such as how people learn, forming a study group, setting goals, and maintaining a progress log. It encourages learning from experience, tackling challenges, and working with others.
Using Change Management to Transform Your Library (April 2018)ALATechSource
This document outlines best practices for managing change and keeping employee morale high during periods of change. It recommends applying tools like feedback, transparency, and communication. Feedback should be solicited regularly and evaluated to understand underlying perspectives. Transparency involves openly sharing rationales and timelines for decisions. Frequent, early communication helps employees understand upcoming changes and their roles. Resistance should be viewed as a source of important information rather than a problem. The overall goal is a partnership approach that incorporates employee input into the change process.
The document discusses practices for getting things done through people in an organization. It provides 14 tips for leading with excellence, including focusing on what gets talked about, trained for, measured, and confronted. Excellent leadership requires developing commitment to details, integrity, respect for others, and consistency in lifestyle. The goal is to produce fruit and increase the kingdom through effective leadership.
A guide to hiring based on my book, "Hello, Startup". Learn who to hire, where to find them, how to interview them, and how to make an offer they can't refuse.
Recording: https://www.youtube.com/watch?v=jaSmYLymc0U
Book: http://www.hello-startup.net
Constructive Feedback for Employees and ManagersNBC Bearings
The training content covers:-
- Need for giving constructive feedback to team members
- Benefits of giving constructive feedback
- Quick tips for constructive feedback
- Process of constructive feedback
This document provides tips for coaches to build rapport with new clients. It begins with definitions of rapport and an explanation of why it is important for coaches to build rapport quickly. It then lists 35 tips for building rapport, such as being authentic, empathetic, curious about the client, finding common ground, laughing together, using the client's name, and making commitments. The tips are intended to help coaches develop strong relationships and trust with clients in the first few sessions.
The document provides the results of Brian Cosgrove's assessment using Korn/Ferry's ProSpective Assessment tool. It identifies his top five leadership characteristics as Understanding the Business, Creating the New and Different, Communicating Effectively, Making Complex Decisions, and Acting with Honor and Character. It also analyzes potential blind spots, hidden strengths, and compares his skills to research on characteristics correlated with career success.
How to Avoid Paralysis by Analysis when Creating Your Membership SiteThe Membership Guys
Creating a membership website involves a lot more work than most people expect.
Memberships have a lot of moving pieces; not just on the technology front, but also when it comes to strategy, marketing and the day to day logistics too.
In this episode of The Membership Guys Podcast, I discuss the steps you need to take in order to overcome “Paralysis by Analysis” – the situation where you’re so bogged down in overthinking every little thing that you get stuck in the mud, not making progress.
The document summarizes key concepts from Ali Hasnain's book "The 10X Rules". It discusses setting goals that are 10 times greater than what you believe you can achieve and taking actions that are 10 times greater than what you believe is necessary. It advocates for becoming obsessed with your goals and going "all in" on every opportunity through massive, consistent action. It argues against competing and focusing instead on dominating your sector through unprecedented levels of expansion, even during economic downturns when others are contracting. The overall message is that extraordinary results require extraordinary goals and actions that are 10 times greater than what others are doing.
The document describes Kathleen's journey from school to work. It outlines brainstorming and prototyping sessions where various "superpowers" or skills were suggested to help Kathleen with her career development and transition from education to employment. These included joining professional associations, starting her own business, offering services to local businesses, connecting with professionals in her field of interest, and using social media to promote herself. Kathleen provided feedback on the options, selecting those she felt were most practical and likely to help her, such as joining an association, starting her own business, working with local businesses and health care professionals, and using social networking.
The document discusses best practices for using social media strategically. It emphasizes the importance of authenticity, relationships, transparency and alignment across an organization. It provides tips for developing a social media plan including defining goals, listening to audiences, integrating tactics, anticipating change and measuring success. Bite-sized pilots are recommended to start implementing the plan.
Intro to Courageous Conversations - Creating Powerful Conversations to Achie...Diane Boivie
In this presentation you will learn:
> Foundational Components of Courageous Conversations
> Business Costs of Avoidance
> Diagnose Current Level of Comfort & Skill
> Exercises to Use with Your Teams
AQuA Leading Transformational Change programme: masterclass with Helen BevanNHS Improving Quality
This document discusses the concept of change platforms and their advantages over traditional change programs. It notes that change platforms allow everyone, including service users and families, to help tackle challenges. They value diversity of thought and connect people, ideas, and learning. The role of formal leaders is to create the conditions for this and get out of the way. Change platforms break down silos and barriers to exchange knowledge, allowing diverse groups to share ideas, insights, co-create solutions, and launch experiments. They are discussed as a way to build energy for change from the ground up. Examples of successful change platforms are provided.
How to Use LinkedIn to Build Your Network and Your BusinessCarole Mahoney
This document provides tips on using LinkedIn to promote yourself and your career. It discusses focusing your LinkedIn profile on what you have done, what you know, and who you know. It emphasizes using your profile to showcase your accomplishments, expertise, and network. It also recommends actively engaging on LinkedIn by answering questions, asking questions, and connecting with others to expand your network. The overall message is that LinkedIn allows you to strategically promote your skills, experience and connections.
These are the slides I used at PowerPoint LIVE 08 (I was in Japan and presented remotely). These will just be up a few days for the participants at the conference. Thanks to everyone in San Diego. Great audience!
Este documento describe los problemas comunes con las presentaciones de PowerPoint y propone un cambio hacia presentaciones más visuales y atractivas para el público. Actualmente, las presentaciones suelen estar llenas de texto en diapositivas y usar demasiados puntos de lista, lo que las hace aburridas. En su lugar, se sugiere usar menos texto y más gráficos para contar la historia y conectar emocionalmente con la audiencia. El objetivo es mejorar la forma de hacer presentaciones.
El Arte de la Presentación (II) - La preparación de la presentaciónAlberto de Vega Luna
Este documento presenta información sobre cómo crear una presentación efectiva. Explica que una presentación debe tener un mensaje claro y una historia con una introducción, nudo y desenlace. Además, recomienda dividir la presentación en tres pasos y utilizar mapas mentales y bocetos para organizar la información de manera que sea relevante y memorable para la audiencia.
Quinta entrega del seminario El Arte de la Presentación, ocupándose en este caso de la parte de Recursos. En esta presentación encontrareis libros recomendados y sitios web de donde poder descargar fotos de alta calidad para vuestras diapositivas.
Cuarta entrega del seminario El Arte de la Presentación, ocupándose en este caso de la parte de Exposición. En esta presentación encontrareis consejos útiles y métodos para exponer que se usan habitualmente.
Tercera entrega del seminario El Arte de la Presentación, ocupándose en este caso de la parte de Diseño de diapositivas. En esta presentación encontrareis consejos útiles y métodos para saber qué poner en cada slide, cómo ponerlo y dónde ponerlo.
Parte 1 de nuestro seminario, donde hacemos un recorrido por los errores más comunes que cometemos cuando presentamos y las consecuencias de los mismos
Ken Robinson’s talk “How to escape education's death valley” is one of my favorites. It was recorded in April of 2013. I highly recommend that you watch his latest talk on TED.com. The quotes I assembled for the talk are the one’s most salient to me personally. This is not an attempt to summarize his talk in anyway, but perhaps a quote or two will be useful for you in your own presentations related to education, etc. The slides are in PDF, but you can easily cut and paste text as you wish. You can of, course, get the entire transcript of the talk on the ted.com website (in many languages). Let’s keep the conversation regarding the education revolution going. peace - garr
This deck contains slides I have used in live talks that (more or less) are simple and contain quite a bit of empty space. The first set are some before/after examples, followed by a random sample. This deck is not meant to tell a story -- this is just a way to show some random examples. The meaning of the slides may not be at all clear without the narration that goes with the slides.
Este documento presenta los problemas comunes con las presentaciones de diapositivas tradicionales y propone una nueva forma de crear presentaciones más visuales y atractivas para la audiencia. Critica el uso excesivo de texto, bullets points y gráficas complejas en las diapositivas y sugiere que las presentaciones deben ser una herramienta para apoyar al orador, no reemplazarlo. El objetivo es cambiar la forma en que se hacen las presentaciones para conectar mejor emocionalmente con la audiencia.
Una presentación electrónica es un conjunto de diapositivas creadas en programas como PowerPoint que permiten insertar texto, imágenes y otros elementos para realizar exposiciones visuales ante un público numeroso. Estos programas tienen su origen en las diapositivas fotográficas usadas para presentaciones y han evolucionado para incluir funciones como animaciones, transiciones y sonido. Para crear una presentación electrónica se abre el programa correspondiente y se empiezan a agregar diapositivas con diferentes elementos informativos.
Este documento describe las características que deben tener las presentaciones electrónicas. Recomienda usar fondos y tipos de letra legibles, imágenes claras y balanceadas con el texto, y efectos especiales solo cuando sean necesarios. Además, sugiere usar pocos colores brillantes, y vídeos y sonidos solo cuando sean estrictamente necesarios. Finalmente, enfatiza la importancia de una buena ortografía y gramática.
Este documento describe las funciones y características de PowerPoint para crear presentaciones. PowerPoint permite crear diapositivas con texto, imágenes, gráficos y otros objetos, y ofrece herramientas para diseñar presentaciones de manera profesional con animaciones, transiciones y estilos. El documento explica cómo insertar y formatear diferentes tipos de contenido, así como guardar y exportar presentaciones de PowerPoint.
The document provides the results of Brian Cosgrove's assessment using Korn/Ferry's ProSpective Assessment tool. It identifies his top five leadership characteristics as Understanding the Business, Creating the New and Different, Communicating Effectively, Making Complex Decisions, and Acting with Honor and Character. It also analyzes potential blind spots, hidden strengths, and compares his skills to research on characteristics correlated with career success.
How to Avoid Paralysis by Analysis when Creating Your Membership SiteThe Membership Guys
Creating a membership website involves a lot more work than most people expect.
Memberships have a lot of moving pieces; not just on the technology front, but also when it comes to strategy, marketing and the day to day logistics too.
In this episode of The Membership Guys Podcast, I discuss the steps you need to take in order to overcome “Paralysis by Analysis” – the situation where you’re so bogged down in overthinking every little thing that you get stuck in the mud, not making progress.
The document summarizes key concepts from Ali Hasnain's book "The 10X Rules". It discusses setting goals that are 10 times greater than what you believe you can achieve and taking actions that are 10 times greater than what you believe is necessary. It advocates for becoming obsessed with your goals and going "all in" on every opportunity through massive, consistent action. It argues against competing and focusing instead on dominating your sector through unprecedented levels of expansion, even during economic downturns when others are contracting. The overall message is that extraordinary results require extraordinary goals and actions that are 10 times greater than what others are doing.
The document describes Kathleen's journey from school to work. It outlines brainstorming and prototyping sessions where various "superpowers" or skills were suggested to help Kathleen with her career development and transition from education to employment. These included joining professional associations, starting her own business, offering services to local businesses, connecting with professionals in her field of interest, and using social media to promote herself. Kathleen provided feedback on the options, selecting those she felt were most practical and likely to help her, such as joining an association, starting her own business, working with local businesses and health care professionals, and using social networking.
The document discusses best practices for using social media strategically. It emphasizes the importance of authenticity, relationships, transparency and alignment across an organization. It provides tips for developing a social media plan including defining goals, listening to audiences, integrating tactics, anticipating change and measuring success. Bite-sized pilots are recommended to start implementing the plan.
Intro to Courageous Conversations - Creating Powerful Conversations to Achie...Diane Boivie
In this presentation you will learn:
> Foundational Components of Courageous Conversations
> Business Costs of Avoidance
> Diagnose Current Level of Comfort & Skill
> Exercises to Use with Your Teams
AQuA Leading Transformational Change programme: masterclass with Helen BevanNHS Improving Quality
This document discusses the concept of change platforms and their advantages over traditional change programs. It notes that change platforms allow everyone, including service users and families, to help tackle challenges. They value diversity of thought and connect people, ideas, and learning. The role of formal leaders is to create the conditions for this and get out of the way. Change platforms break down silos and barriers to exchange knowledge, allowing diverse groups to share ideas, insights, co-create solutions, and launch experiments. They are discussed as a way to build energy for change from the ground up. Examples of successful change platforms are provided.
How to Use LinkedIn to Build Your Network and Your BusinessCarole Mahoney
This document provides tips on using LinkedIn to promote yourself and your career. It discusses focusing your LinkedIn profile on what you have done, what you know, and who you know. It emphasizes using your profile to showcase your accomplishments, expertise, and network. It also recommends actively engaging on LinkedIn by answering questions, asking questions, and connecting with others to expand your network. The overall message is that LinkedIn allows you to strategically promote your skills, experience and connections.
These are the slides I used at PowerPoint LIVE 08 (I was in Japan and presented remotely). These will just be up a few days for the participants at the conference. Thanks to everyone in San Diego. Great audience!
Este documento describe los problemas comunes con las presentaciones de PowerPoint y propone un cambio hacia presentaciones más visuales y atractivas para el público. Actualmente, las presentaciones suelen estar llenas de texto en diapositivas y usar demasiados puntos de lista, lo que las hace aburridas. En su lugar, se sugiere usar menos texto y más gráficos para contar la historia y conectar emocionalmente con la audiencia. El objetivo es mejorar la forma de hacer presentaciones.
El Arte de la Presentación (II) - La preparación de la presentaciónAlberto de Vega Luna
Este documento presenta información sobre cómo crear una presentación efectiva. Explica que una presentación debe tener un mensaje claro y una historia con una introducción, nudo y desenlace. Además, recomienda dividir la presentación en tres pasos y utilizar mapas mentales y bocetos para organizar la información de manera que sea relevante y memorable para la audiencia.
Quinta entrega del seminario El Arte de la Presentación, ocupándose en este caso de la parte de Recursos. En esta presentación encontrareis libros recomendados y sitios web de donde poder descargar fotos de alta calidad para vuestras diapositivas.
Cuarta entrega del seminario El Arte de la Presentación, ocupándose en este caso de la parte de Exposición. En esta presentación encontrareis consejos útiles y métodos para exponer que se usan habitualmente.
Tercera entrega del seminario El Arte de la Presentación, ocupándose en este caso de la parte de Diseño de diapositivas. En esta presentación encontrareis consejos útiles y métodos para saber qué poner en cada slide, cómo ponerlo y dónde ponerlo.
Parte 1 de nuestro seminario, donde hacemos un recorrido por los errores más comunes que cometemos cuando presentamos y las consecuencias de los mismos
Ken Robinson’s talk “How to escape education's death valley” is one of my favorites. It was recorded in April of 2013. I highly recommend that you watch his latest talk on TED.com. The quotes I assembled for the talk are the one’s most salient to me personally. This is not an attempt to summarize his talk in anyway, but perhaps a quote or two will be useful for you in your own presentations related to education, etc. The slides are in PDF, but you can easily cut and paste text as you wish. You can of, course, get the entire transcript of the talk on the ted.com website (in many languages). Let’s keep the conversation regarding the education revolution going. peace - garr
This deck contains slides I have used in live talks that (more or less) are simple and contain quite a bit of empty space. The first set are some before/after examples, followed by a random sample. This deck is not meant to tell a story -- this is just a way to show some random examples. The meaning of the slides may not be at all clear without the narration that goes with the slides.
Este documento presenta los problemas comunes con las presentaciones de diapositivas tradicionales y propone una nueva forma de crear presentaciones más visuales y atractivas para la audiencia. Critica el uso excesivo de texto, bullets points y gráficas complejas en las diapositivas y sugiere que las presentaciones deben ser una herramienta para apoyar al orador, no reemplazarlo. El objetivo es cambiar la forma en que se hacen las presentaciones para conectar mejor emocionalmente con la audiencia.
Una presentación electrónica es un conjunto de diapositivas creadas en programas como PowerPoint que permiten insertar texto, imágenes y otros elementos para realizar exposiciones visuales ante un público numeroso. Estos programas tienen su origen en las diapositivas fotográficas usadas para presentaciones y han evolucionado para incluir funciones como animaciones, transiciones y sonido. Para crear una presentación electrónica se abre el programa correspondiente y se empiezan a agregar diapositivas con diferentes elementos informativos.
Este documento describe las características que deben tener las presentaciones electrónicas. Recomienda usar fondos y tipos de letra legibles, imágenes claras y balanceadas con el texto, y efectos especiales solo cuando sean necesarios. Además, sugiere usar pocos colores brillantes, y vídeos y sonidos solo cuando sean estrictamente necesarios. Finalmente, enfatiza la importancia de una buena ortografía y gramática.
Este documento describe las funciones y características de PowerPoint para crear presentaciones. PowerPoint permite crear diapositivas con texto, imágenes, gráficos y otros objetos, y ofrece herramientas para diseñar presentaciones de manera profesional con animaciones, transiciones y estilos. El documento explica cómo insertar y formatear diferentes tipos de contenido, así como guardar y exportar presentaciones de PowerPoint.
El uso de las Tecnologías de la Información y la Comunicación (TIC) en la docencia por parte de los profesores del Postgrado de la Facultad de Humanidades y Educación de la Universidad Central de Venezuela.
Presentations - It Ain't All About The PowerPointAdam Polansky
This presentation was given at the Big (D)esign Conference in Dallas. Someone titled the session "Presenting in Politically Charged Environments" I don't know who did that but it sounded kind of dangerous so I didn't complain to anyone.
The South Island Prosperity Project facilitates, accelerates, connects and enables businesses that want to grow in Canada's most beautiful, progressive region - the South Island of Vancouver Island, BC.
Este documento presenta un resumen de un libro sobre matemáticas realizado por un estudiante. Incluye una introducción al libro, soluciones y comentarios sobre 5 problemas matemáticos, resúmenes de 5 lecturas relacionadas con números y matemáticas, y una conclusión sobre lo interesante del libro y cómo refleja problemas de la vida diaria.
John Habibi helps executives close more deals, and take more vacations. But that's just the headline. What he actually does is help bring peace, balance and perspective to very stressed lives. His approach is holistic, it's terrific, and from personal experience, I know it works. Check it out.
The So What Do I Do Anyway mini-pitch is perfect for anyone who has trouble explaining what they do (or what their company does) in clear, compelling terms.
In short, pretty much every one of us.
Here's a brief piece on how they work, who they've worked for, and how you can get one working for you.
Personal Reflection On Group Work
Evaluation Of Group Work : Evaluation
Post-Group Evaluation Design
Racial Out-Group Evaluation
Group Reflection Report
Group Evaluation Essay
Example Of A Group Proposal
Essay on Self Evaluation on Group Discussion
Group Performance Assessment
Group Facilitation Self-Evaluation
Group Analysis Essay
Pre-Group Evaluation Research Paper
Teamwork Essay
Group Evaluation Essay On The Embalming Process
Critical Analysis of Group Work Essay example
Group Evaluation Board Games
Evaluating Group Performance
Group Assessment
Bully Survival Support Group Evaluation Paper
Design thinking is a process that focuses on empathy, collaboration, and experimentation to solve problems in a human-centered way. It begins with deep understanding of users' needs through observation and engagement to gain insights. Teams then work together to synthesize learnings and define the key issues to address. The process is iterative, testing ideas and getting feedback to develop better solutions. Design thinking provides optimism that positive change is possible through a creative approach.
This document provides guidance on how to become self-reliant in one's career. It discusses defining a career and understanding growth. It emphasizes choosing a career field and then focusing on continuous, progressive achievements. It suggests identifying skills to achieve more and becoming visible. It also recommends broadening one's experience, taking responsibility, and valuing oneself. The document outlines a structured approach to career choice involving assessing personal and organizational values. It stresses the importance of being good at one's work, enabling others' contributions, and managing oneself and others through objectives. Finally, it proposes a model of career progression from self-esteem to learning to doing, managing, leading, and taking responsibility rarely taken by others.
Chapter 19 The Heart of the MatterTO SAY IT ONE LAST TIME, may.docxcravennichole326
Chapter 19 The Heart of the Matter
TO SAY IT ONE LAST TIME, maybe, consulting is primarily a relationship business. No matter how research-based or technical the project is, it will always reach a point at which the success of the work will hinge on the quality of the relationships we have with our clients. This relationship is the conduit through which our expertise passes.
The way we contact and engage people around our expertise is an applied art and takes a hundred forms. At times it is one-to-one coaching with an individual or team. It can be working with a group on strategy or technology, or running a training session. Underlying all the ways we work with clients is a set of beliefs about relationships, learning, and the nuances of how change occurs that ultimately define our practice.
While this book is threaded with thoughts about good, or flawless, consulting practice, I want to take a moment to be explicit about its foundational concepts. When I am lost, unsure how to proceed, which is most of the time, I return to a few ideas that ground me again and again and serve to reassure. Each of these ideas has as much to do with the heart as the head; in fact, finding and sustaining this connection may be the whole point. Consulting cannot be done well without genuine caring for the client, and the challenge is to find ways to embody our care in the way we do the work. Our care is expressed
partly in our behavior and style, but it is also a matter of how we structure critical elements of the learning and change process.
In a sense, our job is to be a learning architect. At our best, we design social settings that lead to insight, resolution of differences, and change. What follows are some ideas that support conditions under which learning and change are more likely to happen. None is fail-safe, each contains elements of adventure, and all flow against the stream of the conventional wisdom and the dominant culture. That is what makes them useful.
Choosing Learning Over Teaching
While we usually claim that we are in the business of helping our clients learn, most traditional educational or consulting efforts are more about teaching than learning. If you ask who is really learning at any
meeting, communication session, or training event, the answer is usually, “The person in charge.”
The dominant models for learning come from our educational system. If you look at most of our classrooms, the teacher stands in front, and students line up behind or around tables, facing the front. The agenda, the objectives, and the method of learning are all specified by the teacher. The teacher is in effect the supervisor of learning. This is the world that Ward, in the previous chapter, is chipping away at. Similarly in consulting, the consultant is expected to be the change manager, even the change agent. The task of the client is to absorb what the consultant has to offer.
The classroom or consulting project run on this model is based on the need for p ...
COCOONERS - Making It Happen - No 5, September 2018Cocoon Pro
IMPORTANT NOTE >> best viewed downloading it, or: https://www.yumpu.com/en/document/view/62199636/cocooners-making-it-happen-no-5-september-2018
The digital version of our "Cocooners" half-yearly publication. Catch up about news, tools, thoughts, facts, people, work, future.
Welcome to Cocooners.
The document provides instructions for using a writing assistance service on the HelpWriting.net site. It outlines a 5-step process: 1) Create an account; 2) Complete an order form providing instructions, sources, and deadline; 3) Review bids from writers and select one; 4) Review the completed paper and authorize payment; 5) Request revisions to ensure satisfaction. It emphasizes that original, high-quality work is guaranteed, with refunds offered for plagiarized content.
A Level French Literature Essay PhrasesFelicia Clark
The document provides instructions for using a writing assistance service on the HelpWriting.net site. It outlines a 5-step process: 1) Create an account; 2) Complete an order form with instructions and deadline; 3) Review bids from writers and select one; 4) Review the completed paper and authorize payment; 5) Request revisions until satisfied. It emphasizes that original, high-quality content is guaranteed or a full refund will be provided.
Teamwork & Culture : Presentation for Live The Dream 2015Lifehack HQ
Chelsea Robinson presents a workshop on Teamwork & Culture at Live The Dream in Wellington in 2015.
This presentation shares tips for organising, culture hacks, and people-centered strategies for building community.
This evaluation form provides guidance for students to evaluate their projects at a UK college. It includes sections for an overview of the project, research conducted, development of ideas, outcomes, personal response, evaluation, and action planning. The student summarized their group project which was to create an app and website for an organization focused on environmental and political issues important to younger people. They conducted audience research, created designs, logos, and promotional videos/animations. The student felt they learned collaboration skills and could improve their animation skills for future projects.
Decormart Studio is widely recognized as one of the best interior designers in Bangalore, known for their exceptional design expertise and ability to create stunning, functional spaces. With a strong focus on client preferences and timely project delivery, Decormart Studio has built a solid reputation for their innovative and personalized approach to interior design.
Explore the essential graphic design tools and software that can elevate your creative projects. Discover industry favorites and innovative solutions for stunning design results.
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
Visual Style and Aesthetics: Basics of Visual Design
Visual Design for Enterprise Applications
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Practical eLearning Makeovers for EveryoneBianca Woods
Welcome to Practical eLearning Makeovers for Everyone. In this presentation, we’ll take a look at a bunch of easy-to-use visual design tips and tricks. And we’ll do this by using them to spruce up some eLearning screens that are in dire need of a new look.
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3. design
hardis
-Jared Spool
“
”
OUR Buddha – the great Spool Buddha – says something very similar about design.
Design is difficult. It is painful. As designers, we often suffer towards a project goal
4. intuitive
world-class
best practices
innovative
user-friendly
Photo Credit: jRoy Cheung Photography via Compfight
The reason that design is painful is that we don’t really know where we’re going, or how to
get there. You might say that enlightenment lies beyond the dark and misty mountains.
Often, the clues we’re given are vague or devoid of meaning.
And so we have devised methods to help us build the path to our destination. That’s why
we’re @ the Summit - to learn new methods.
BUT while those methods are vitally important, they’re not enough on their own. We also
need to cultivate a number of personal skills & attitudes to make the methods work.
Because we work with teams - with people -
We need to learn to build relationships, work w/others, & to stay humble & open to learning
Our behaviour in the team has a big impact on the quality of work the team can produce.
5. The
Noble
Path
Eightfold
Photo Credit: The Alley Tree via Compfight
There are many places we can look for help with soft skills – Business books / Psychology
texts
I think it’s interesting to look at some of the world’s great wisdom traditions - they’ve been
focused on relationships & responsibility for centuries
In the Buddhist tradition there is a framework called the Noble Eightfold Path - it lays out the
basic approach to living a Buddhist life
Life is suffering BUT suffering can be overcome IF you follow the Eightfold Path . I think the
Path has some interesting parallels to the kinds of skills and attitudes we need to cultivate as
designers.
6. Concentration
Right
Photo Credit: Free Wildebeest via Compfight
Right concentration is one pointedness of mind, or the ability to focus your mental power on
one thing
7. =what gets built
Concentration
Right
Photo Credit: Free Wildebeest via Compfight
For us Right Concentration is what gets built
This may seem blindingly obvious, but it’s very easy for us, as people who deal in creativity,
imagination and ideas, to forget that it’s not the ideas that matter. What gets built is what
matters. And what gets built is subject to all kinds of constraints – budget, time, the skills of
team members, whether or not stakeholders are willing to change. I’ve certainly been part of
projects where it’s felt like those things were stacked against me. And I’ve wanted to retreat
into the design and say “this is what’s right!” and kind of disengage from the reality of what
can actually be built. But the question we need to ask ourselves is – do we want to be right in
some grand, theoretical way, or do we want to influence something real? I think our goal
needs to be to influence the real thing in whatever way we can. Make it better than it would be
if you weren’t around. Because something will be built, with or without your input. You can
stick to the ideal and have no impact, or you can focus on making a real difference.
So Right Concentration reminds us our purpose; our ultimate goal.
8. Livelihood
Right
Photo Credit: Pathos Photos via Compfight
Right Livelihood deals with understanding the context of our work and the impact it has on
the wider world.
9. a team=
Livelihood
Right
Photo Credit: Pathos Photos via Compfight
For us, it’s important to recognize that the context of our work is teams.
The reason that our work is done in teams is that we need not only a variety of skills, but a
variety of perspectives to do our work. Even if we’re dealing with only a moderate level of
complexity, one person can’t hold enough domain and technical knowledge in their head to
do everything.
Unfortunately, as people who try to push products or organizations toward better
experiences, we sometimes see other team members more as roadblocks than as
contributors to the process. This is a mistake we need to fight against. Remember – we need
all of these skills and perspectives. We need all of these people to work as a team.
The reason Right Livelihood – the fact that our work is done within the context of a team - is
such a big deal for us to think about is that designers are uniquely situated to facilitate team
collaboration because we own the only language that everyone on the team understands –
visuals. Sketches, wireframes, and prototypes are our stock and trade. And these are the
great leveler.
One of the issues I’ve seen over the years is that certain people or groups can have more
power and influence over a product than others – not because they’ve been given the
responsibility but because there’s an uneven understanding of what’s going on.
Here’s an example:
I was recently working on a highly complex project for an application to be used by clerks in
the courtroom. There were a team of developers, 3 business analysts, a project manager, a
group of subject matter experts and me.
The BAs, of course, produced copious amounts of user stories and other documentation that
was to be reviewed and approved by the subject matter people. But you know what? Very
10. Intention
Right
Photo Credit: Victor Bezrukov via Compfight
So our focus is the product and our context is a team. What do we need to do to work well
within a team? Right Intention can guide us here. Right Intention is about having a spirit of
compassion, generosity or “good will”.
11. respect=
Intention
Right
Photo Credit: Victor Bezrukov via Compfight
For me, that means always assuming that the people I deal with – even the difficult ones –
have good intentions, and that its up to me to understand their point of view. Most people
want to do good work. They want to contribute to good products. They may express
themselves poorly; they may focus on some issues at the expense of others, but not because
they’re trying to wreck things.
It’s very easy to start thinking that challenging people are intentionally standing in the way of
progress or being destructive. Or maybe to label them as people who “don’t get it”. Ever used
that phrase? I have.
But this is really dangerous because it means that we’ve stopped hearing them and that we’ve
given ourselves a convenient way to ignore what they have to say. That means we can’t learn
from them; we can’t help them to make meaningful contributions; and we’ve guaranteed
tension within the team. Since we’ve already said that we need multiple skills and
perspectives in order to be successful, you can see the problem here.
If I assume that everyone has good intentions and has something to contribute based on their
skills and experience, there is a chance that I can learn something valuable from them. If I
assume that people “don’t get it”, I have cut off that possibility.
An example of this comes from the court project I mentioned. Early on there was a person
who seemed a little skeptical of what we were doing. She had lots of opinions and design
ideas, and she felt very free to critique our work. And she wasn’t someone that was
specifically assigned to the project, so it probably wouldn’t have been too hard to label her
poison and keep her out of things.
But she also had a wealth of practical knowledge about how clerks did their jobs. In the end I
decided to take the “keep you enemies close” approach and I asked for her to be part of the
project. In the end she proved to be our biggest ally. She was smart and incisive. She offered
12. View
Right
Photo Credit: United Nations Photo via Compfight
So far we’ve talked about things that we need to keep in mind that are external to us: our
focus on product, our context of teams and the reality of other people. Now we come to the
really personal skills we need in order to do good work.
The first is Right View. In Buddhism, Right View can be summed up as “you are the owner of
your actions”. Buddhism recognizes that we live in a world with other beings, that how we
behave towards them is important, and that we bear responsibility for our own actions and
the effects they have.
13. responsibility=
View
Right
Photo Credit: United Nations Photo via Compfight
The same is true for us in our work. The way we behave within our teams has a big impact on
the quality of the work that the team can produce.
One reason that’s important to remember that you are the owner of your own actions is that
those are the only actions you can control. You can work on team dynamics, or ways of
helping people to contribute better, but in the end you can only control what you do. That’s
what you bear full responsibility for.
So if there are tensions or difficulties you need to first spend time thinking about what you
can do or change in order to make things better – not on griping about how others should
change.
Let me be clear – this isn’t about hiding from relationship problems or about some kind of
misplaced self-sacrifice. It’s about critiquing yourself first because that’s the only way you
can learn and grow.
If you want to help solve problems you need to take ownership of your own actions.
15. Speech
Right
honesty=
Photo Credit: lanier67 via Compfight
Perhaps the two most powerful truths we can tell are “I don’t know” and “I was wrong”.
They’re powerful because they are openings for us to learn something new.
The whole point of things like iteration, or usability testing is to find out where we’re wrong.
And that means we have to be willing to see and admit our mistakes. That takes courage. It’s
not easy to tell team members that your idea didn’t test well. Saying I was wrong is a strong
signal that we are rising above opinion – that we’re interested in facts, and in what we can
learn from trial and error.
Another powerful truth to speak is “I don’t know”. “I don’t know” is a great answer to a lot of
questions; and the reason it’s a great answer is that it’s another essential doorway to
learning. I can illustrate this one with an experience on my courtroom project:
We’d been working on it for several months and had done many design iterations and were
nearing the end. I was asked how a clerk would search and filter a certain portion of the data.
Now, I could have easily said – “oh yeah, I’m just getting to that. I’ll have something for you
in a couple of days.” That would have been the easiest way to save face and hide the fact that
I’d failed to consider a necessary piece of functionality.
But my honest response was "Um… I don't know. They can't. Why would they need to do
that?" It turns out there was an important scenario we had never investigated. After a lot of
discussion we decided that clerks really needed a couple of simple easy-to-run reports
instead of search and filter. But the key to uncovering that was my willingness to say "I don't
know. I missed that. Tell me more". If I'd been unwilling to expose my ignorance we never
would have gotten to the bottom of the need.
Right Speech reminds us that telling the truth –particularly the truth of our mistakes or our
ignorance is really important. Because that’s the only way we can learn.
16. Action
Right
Photo Credit: Yang and Yun’s Album via Compfight
The next part of the path is Right Action, which for Buddhists is about ethical behavior. This
includes abstaining from taking things that aren’t given. So, stealing, fraud, dishonesty.
17. Action
Right
humility=
Photo Credit: Yang and Yun’s Album via Compfight
I think for us Right Action is about not holding too tightly to our own work – about allowing
our work to be critiqued without taking it personally. This is hard because the act of creation
always means that you’ve put a piece of yourself into the work, and when someone rejects it,
it feels like personal rejection.
But if we believe in the idea of iteration we have to embrace critique. If we’re not iterating for
the purpose of finding out what we have wrong, what are we doing it for? Right Action tells us
to seek out critique. It’s nice to have people tells us we’ve done well, but that’s not nearly as
valuable as people who tell us what we have wrong. Finding out that we have something
wrong means one less mistake that will be baked into the final product.
The whole idea of ownership – ownership of the design; ownership of the ideas – raises the
problem of ego. Whose idea was that? Who gets credit? Or, they want me to change MY
wirefames.
For us, rather than thinking of the design artifacts as OUR work, it would be better to think of
them as the storehouse for the team’s collected understanding and vision. It’s where what the
team has learned and decided is documented. Because an elevated sense of ownership leads
to ego battles that have nothing to do with the end goal.
Right Action reminds us to be humble and to keep our egos in check.
18. Effort
Right
Photo Credit: adametrnal via Compfight
Next is Right Effort, which is about the mental energy required to follow the path. You need
an act of will to dedicate your mind to following the path. Nothing comes without Right
Effort.
19. Effort
Right
caring=
Photo Credit: adametrnal via Compfight
For us, Right Effort means that we have to care deeply about the products we work on. We
have to care about the people who use the products and about the business reasons for
making them. Nothing good will happen if we don’t care.
We have to care enough to take risks and put ourselves on the line.
Be willing to say things you know will be unpopular, if that’s what’s necessary. Risk the wrath
of a naysayer if you really believe something is important.
Be willing to risk conflict. Conflict is necessary because there is never just one right solution
to a problem. And intelligent people will disagree on the right solution because they will see
things from different perspectives. Conflict is a way for you to talk through differences in
order to decide what’s best. But here’s the key – you need to enter conflict with enough
humility to know that you might be wrong. It’s when you’re unwilling to change your mind or
when you play only to win that conflict becomes destructive. You need the courage to fight,
but in a way that respects other people and their opinions, and leaves open the possibility
that you may be wrong.
Caring deeply can also mean being willing to ask dumb questions. No one likes this. No one
likes to appear stupid. We want people to think we’re smart and know a lot of stuff. So we fail
to ask for clarification when everyone is nodding their heads. But you know what? If you don’t
understand what people are talking about, you can guarantee someone else is just as
confused as you – they’re just too scared to ask. And even if you are the only one – you still
need to ask that dumb question. Because that’s the only way you can learn.
Right Effort is caring enough to take chances and risk conflict or embarrassment.
20. Mindfulness
Right
Photo Credit: Feggy Art via Compfight
The final part of the path is Right Mindfulness, which is essentially about being aware – about
paying attention and seeing things as they really are.
21. Mindfulness
Right
being aware=
Photo Credit: Feggy Art via Compfight
If there’s anything from this talk that you can take home and use right away, this is it. Start by
being aware of your own behavior and how it affects the team. Learn to question yourself and
your own actions. Because those are the only ones you can truly control.
If we can be aware of our own actions we can learn to contribute in new and better ways. Self-
evaluation is powerful.
I want to be clear that none of this is to say that we shouldn’t be assertive or confident, or
that we shouldn’t push our teams to be better. Quite the contrary. Right Speech demands that
we have the courage to tell the truth and to confront ideas that don’t align with the end goal.
Right Effort says we need to care enough to challenge assumptions or say things that might
be unpopular.
The point is to be mindful of our own thoughts and actions; to examine ourselves first; to be
sure that we’re approaching things with the right attitude before we start looking at others.
22. =
Concentration
Livelihood
Intention
View
Speech
Action
Effort
Mindfulness
What gets built
Teams
Respect team
Own your actions
Honesty
Humility
Caring
Awareness
We have a lot of great methods for defining problems and exploring solutions. But I think
there are certain personal skills that we need to cultivate in order to use those methods
effectively. The Noble Eightfold Path is an interesting framework for thinking about those
personal skills.
I believe that if we are mindful of the path we will contribute to work that is more
enlightened. Thanks.