Constructive Feedback for
Employees & Managers
16 April 2020 NEI Digital Office
Disclaimer
The material and Information contained here are for general information purpose only. You should not rely upon the
material or information provided herein for any basis for making any business, legal or other decisions.
Fair usage: This material might contain some copyrighted material, the use of which has not always been specifically
authorised by the copyright owner. We have given the source information, wherever available.
While we make every endeavour to keep the information accurate and correct, National Engineering Industries Ltd.
makes no representations and warranties of any kind either express or implied about the correctness, accuracy,
suitability, reliability or productivity with respect to information or concepts contained in the presentation for any
purpose. Any reliance on such material is solely at your risk and consequences.
Constructive Feedback
Progress is impossible without change
and those who cannot change their MINDS
cannot change anything !
- George Bernard Shaw
16 April 2020 NEI Digital Office 4
16 April 2020 NEI Digital Office 5
Need for giving Constructive Feedback
16 April 2020 NEI Digital Office 6
Why should I be giving Constructive Feedback ? ? ?
• Do you feel uncomfortable giving candid feedback ?
Source(s) / Picture Credit:
• http://www.fakingnews.com/india/employee-gets-fired-making-excuses-late-sharing-cab-boss-24293
• https://imgbin.com/png/LtfTaWfr/sleepy-man-stock-photography-png
16 April 2020 NEI Digital Office 7
Why should I be giving Constructive Feedback ? ? ?
• Do you feel uncomfortable giving candid feedback ?
• Studies show that that’s exactly what the majority of employees want
Source(s) / Picture Credit:
• http://www.fakingnews.com/india/employee-gets-fired-making-excuses-late-sharing-cab-boss-24293
• https://imgbin.com/png/LtfTaWfr/sleepy-man-stock-photography-png
16 April 2020 NEI Digital Office 8
Why should I be giving Constructive Feedback ? ? ?
• Do you feel uncomfortable giving candid feedback ?
• Studies show that that’s exactly what the majority of employees want
• Just have a look at an assessment of employees attitudes towards ‘Positive’ & ‘Corrective’ feedback
Source(s) / Picture Credit:
• https://hbr.org/2014/01/your-employees-want-the-negative-feedback-you-hate-to-give
16 April 2020 NEI Digital Office 9
Why should I be giving Constructive Feedback ? ? ?
• Do you feel uncomfortable giving candid feedback ?
• Studies show that that’s exactly what the majority of employees want
• Just have a look at an assessment of employees attitudes towards ‘Positive’ & ‘Corrective’ feedback
57%
respondents preferred
receiving “corrective” to
positive feedback
92%
believed “negative” feedback
was effective in improving
performance
When given properly
Source(s) / Picture Credit:
• https://hbr.org/2014/01/your-employees-want-the-negative-feedback-you-hate-to-give
Source(s): HBR
16 April 2020 NEI Digital Office 10
Why should I be giving Constructive Feedback ? ? ?
• Do you feel uncomfortable giving candid feedback ?
• Studies show that that’s exactly what the majority of employees want
• Just have a look at an assessment of employees attitudes towards ‘Positive’ & ‘Corrective’ feedback
57%
respondents preferred
receiving “corrective” to
positive feedback
92%
believed “negative” feedback
was effective in improving
performance
When given properly
• Most employees want to know what they can be doing to improve their performance
• Top performers tend to get frustrated if they feel they’re not getting advice on how to improve and develop further
Source(s) / Picture Credit:
• https://hbr.org/2014/01/your-employees-want-the-negative-feedback-you-hate-to-give
Source(s): HBR
16 April 2020 NEI Digital Office 11
What’s in it for you ? ? ?
• Constructive feedback helps you to guide your
team members in the same direction and clearly
communicate what they should be working
towards
• Guidance and clear objectives will enable your
team members to streamline and coordinate
their efforts bringing everyone forward
Source(s) / Picture Credit:
• http://www.feedback.tips/give-constructive-feedback-to-employees-team-members
16 April 2020 NEI Digital Office 12
Quick Tips for giving Constructive Feedback
NEI Digital Office 13
Tips for Constructive Feedback
Deliver feedback without involving unnecessary people
No matter how well you handle the
situation, it still might be uncomfortable
for the recipient of your critique, and
you don’t want them to feel undermined
or defensive because you are delivering
feedback to them in front of a group
It’s all about location…
• Schedule a one-on-one meeting with your
team member somewhere private
• Like your office or a nearby coffee shop
Be careful what you ask for…
• Don’t invite your team member to meet with
you in a way that might make them feel
alarmed (“We need to discuss your
performance”)
• Instead, keep it positive (“Let’s set aside some
time to catch up later and discuss your
progress”)
Source(s) / Picture Credit:
• https://www.theselfemployed.com/start_ups/how-to-master-the-art-of-constructive-criticism/
• http://www.feedback.tips/give-constructive-feedback-to-employees-team-members
NEI Digital Office 14
Tips for Constructive Feedback
Be positive and maintain a growth mind-set
If you are able to keep the tone of
the conversation positive overall
and oriented towards finding
opportunities for growth, your
team member is much more likely
to be receptive to your feedback
Make a good-bad-good sandwich…
• Start by talking about some of the things your
team member has done well recently, deliver
your feedback, and end on a positive node by
expressing your excitement about continuing
to grow and improve in the future. This tactic
works well for in-person feedback as well as
written or digital annotations on team
member work!
Find a solution together…
• Involve your team member in finding a
solution. Ask questions to get them involved
and help them see how they can improve
Source(s) / Picture Credit:
• https://www.theselfemployed.com/start_ups/how-to-master-the-art-of-constructive-criticism/
• http://www.feedback.tips/give-constructive-feedback-to-employees-team-members
• https://webstockreview.net/explore/boss-clipart-friendly/
NEI Digital Office 15
Tips for Constructive Feedback
Give clear feedback based on specific observations
Don’t expect the person you are speaking with
to know what you’re talking about going into
the conversation. Your feedback is based on
your own observations and advice, and your
team member hasn’t been able to see things
unfold from your perspective
Take Notes; Be clear with examples
• Observe opportunities for growth in your
interactions with your team, make a note of
the situation.
• Then reference it later in more detail
Don’t beat around the Bush
• Don’t add too much “fluff” to soften the blow
• Be clear and direct about what you have
observed and how you think it could be
improved
Source(s) / Picture Credit:
• https://www.theselfemployed.com/start_ups/how-to-master-the-art-of-constructive-criticism/
• http://www.feedback.tips/give-constructive-feedback-to-employees-team-members
NEI Digital Office 16
Follow up & recognize achievements in their progress
One question managers often struggle
with is how to follow up without feeling
like you’re micromanaging
Just check on the implementation…
• If your employee understood your
feedback during the meeting, and you
created some clear goals and objectives
together, you should be able to step back
and let them implement these changes
Praise & Encourage…
• The best way to show them they’re on the
right track is to follow up by recognizing
when they’ve implemented changes
effectively with positive feedback and
encouragement
Source(s) / Picture Credit:
• https://www.theselfemployed.com/start_ups/how-to-master-the-art-of-constructive-criticism/
• http://www.feedback.tips/give-constructive-feedback-to-employees-team-members
Tips for Constructive Feedback
16 April 2020 NEI Digital Office 17
Constructive Feedback Process – at – a – Glance
16 April 2020 NEI Digital Office 18
Constructive Feedback Process – At – A – Glance
Give one on one
feedback
Start Positive
Be clear & give
examples
Use Growth
mind-set
Phrase feedback
in a constructive
way
Limit feedback
to one or two
areas at a time
Find a solution
together
Source(s) / Picture Credit:
• https://www.theselfemployed.com/start_ups/how-to-master-the-art-of-constructive-criticism/
• http://www.feedback.tips/give-constructive-feedback-to-employees-team-members
Key Contact details for any queries:
Ashutosh Basotia
NEI Digital Office
(E) ashutosh.basotia@nbcbearings.in
(P) +91 141 2223221

Constructive Feedback for Employees and Managers

  • 1.
  • 2.
    16 April 2020NEI Digital Office Disclaimer The material and Information contained here are for general information purpose only. You should not rely upon the material or information provided herein for any basis for making any business, legal or other decisions. Fair usage: This material might contain some copyrighted material, the use of which has not always been specifically authorised by the copyright owner. We have given the source information, wherever available. While we make every endeavour to keep the information accurate and correct, National Engineering Industries Ltd. makes no representations and warranties of any kind either express or implied about the correctness, accuracy, suitability, reliability or productivity with respect to information or concepts contained in the presentation for any purpose. Any reliance on such material is solely at your risk and consequences.
  • 3.
  • 4.
    Progress is impossiblewithout change and those who cannot change their MINDS cannot change anything ! - George Bernard Shaw 16 April 2020 NEI Digital Office 4
  • 5.
    16 April 2020NEI Digital Office 5 Need for giving Constructive Feedback
  • 6.
    16 April 2020NEI Digital Office 6 Why should I be giving Constructive Feedback ? ? ? • Do you feel uncomfortable giving candid feedback ? Source(s) / Picture Credit: • http://www.fakingnews.com/india/employee-gets-fired-making-excuses-late-sharing-cab-boss-24293 • https://imgbin.com/png/LtfTaWfr/sleepy-man-stock-photography-png
  • 7.
    16 April 2020NEI Digital Office 7 Why should I be giving Constructive Feedback ? ? ? • Do you feel uncomfortable giving candid feedback ? • Studies show that that’s exactly what the majority of employees want Source(s) / Picture Credit: • http://www.fakingnews.com/india/employee-gets-fired-making-excuses-late-sharing-cab-boss-24293 • https://imgbin.com/png/LtfTaWfr/sleepy-man-stock-photography-png
  • 8.
    16 April 2020NEI Digital Office 8 Why should I be giving Constructive Feedback ? ? ? • Do you feel uncomfortable giving candid feedback ? • Studies show that that’s exactly what the majority of employees want • Just have a look at an assessment of employees attitudes towards ‘Positive’ & ‘Corrective’ feedback Source(s) / Picture Credit: • https://hbr.org/2014/01/your-employees-want-the-negative-feedback-you-hate-to-give
  • 9.
    16 April 2020NEI Digital Office 9 Why should I be giving Constructive Feedback ? ? ? • Do you feel uncomfortable giving candid feedback ? • Studies show that that’s exactly what the majority of employees want • Just have a look at an assessment of employees attitudes towards ‘Positive’ & ‘Corrective’ feedback 57% respondents preferred receiving “corrective” to positive feedback 92% believed “negative” feedback was effective in improving performance When given properly Source(s) / Picture Credit: • https://hbr.org/2014/01/your-employees-want-the-negative-feedback-you-hate-to-give Source(s): HBR
  • 10.
    16 April 2020NEI Digital Office 10 Why should I be giving Constructive Feedback ? ? ? • Do you feel uncomfortable giving candid feedback ? • Studies show that that’s exactly what the majority of employees want • Just have a look at an assessment of employees attitudes towards ‘Positive’ & ‘Corrective’ feedback 57% respondents preferred receiving “corrective” to positive feedback 92% believed “negative” feedback was effective in improving performance When given properly • Most employees want to know what they can be doing to improve their performance • Top performers tend to get frustrated if they feel they’re not getting advice on how to improve and develop further Source(s) / Picture Credit: • https://hbr.org/2014/01/your-employees-want-the-negative-feedback-you-hate-to-give Source(s): HBR
  • 11.
    16 April 2020NEI Digital Office 11 What’s in it for you ? ? ? • Constructive feedback helps you to guide your team members in the same direction and clearly communicate what they should be working towards • Guidance and clear objectives will enable your team members to streamline and coordinate their efforts bringing everyone forward Source(s) / Picture Credit: • http://www.feedback.tips/give-constructive-feedback-to-employees-team-members
  • 12.
    16 April 2020NEI Digital Office 12 Quick Tips for giving Constructive Feedback
  • 13.
    NEI Digital Office13 Tips for Constructive Feedback Deliver feedback without involving unnecessary people No matter how well you handle the situation, it still might be uncomfortable for the recipient of your critique, and you don’t want them to feel undermined or defensive because you are delivering feedback to them in front of a group It’s all about location… • Schedule a one-on-one meeting with your team member somewhere private • Like your office or a nearby coffee shop Be careful what you ask for… • Don’t invite your team member to meet with you in a way that might make them feel alarmed (“We need to discuss your performance”) • Instead, keep it positive (“Let’s set aside some time to catch up later and discuss your progress”) Source(s) / Picture Credit: • https://www.theselfemployed.com/start_ups/how-to-master-the-art-of-constructive-criticism/ • http://www.feedback.tips/give-constructive-feedback-to-employees-team-members
  • 14.
    NEI Digital Office14 Tips for Constructive Feedback Be positive and maintain a growth mind-set If you are able to keep the tone of the conversation positive overall and oriented towards finding opportunities for growth, your team member is much more likely to be receptive to your feedback Make a good-bad-good sandwich… • Start by talking about some of the things your team member has done well recently, deliver your feedback, and end on a positive node by expressing your excitement about continuing to grow and improve in the future. This tactic works well for in-person feedback as well as written or digital annotations on team member work! Find a solution together… • Involve your team member in finding a solution. Ask questions to get them involved and help them see how they can improve Source(s) / Picture Credit: • https://www.theselfemployed.com/start_ups/how-to-master-the-art-of-constructive-criticism/ • http://www.feedback.tips/give-constructive-feedback-to-employees-team-members • https://webstockreview.net/explore/boss-clipart-friendly/
  • 15.
    NEI Digital Office15 Tips for Constructive Feedback Give clear feedback based on specific observations Don’t expect the person you are speaking with to know what you’re talking about going into the conversation. Your feedback is based on your own observations and advice, and your team member hasn’t been able to see things unfold from your perspective Take Notes; Be clear with examples • Observe opportunities for growth in your interactions with your team, make a note of the situation. • Then reference it later in more detail Don’t beat around the Bush • Don’t add too much “fluff” to soften the blow • Be clear and direct about what you have observed and how you think it could be improved Source(s) / Picture Credit: • https://www.theselfemployed.com/start_ups/how-to-master-the-art-of-constructive-criticism/ • http://www.feedback.tips/give-constructive-feedback-to-employees-team-members
  • 16.
    NEI Digital Office16 Follow up & recognize achievements in their progress One question managers often struggle with is how to follow up without feeling like you’re micromanaging Just check on the implementation… • If your employee understood your feedback during the meeting, and you created some clear goals and objectives together, you should be able to step back and let them implement these changes Praise & Encourage… • The best way to show them they’re on the right track is to follow up by recognizing when they’ve implemented changes effectively with positive feedback and encouragement Source(s) / Picture Credit: • https://www.theselfemployed.com/start_ups/how-to-master-the-art-of-constructive-criticism/ • http://www.feedback.tips/give-constructive-feedback-to-employees-team-members Tips for Constructive Feedback
  • 17.
    16 April 2020NEI Digital Office 17 Constructive Feedback Process – at – a – Glance
  • 18.
    16 April 2020NEI Digital Office 18 Constructive Feedback Process – At – A – Glance Give one on one feedback Start Positive Be clear & give examples Use Growth mind-set Phrase feedback in a constructive way Limit feedback to one or two areas at a time Find a solution together Source(s) / Picture Credit: • https://www.theselfemployed.com/start_ups/how-to-master-the-art-of-constructive-criticism/ • http://www.feedback.tips/give-constructive-feedback-to-employees-team-members
  • 19.
    Key Contact detailsfor any queries: Ashutosh Basotia NEI Digital Office (E) ashutosh.basotia@nbcbearings.in (P) +91 141 2223221