ZDC - general Introduction

Zero Defect ConsultantsZero Defect Consultants
Building Systems for StabilityBuilding Systems for Stability
11
ProfileProfile
OrganizationOrganization
• Zero Defect Consultants was formed in the yearZero Defect Consultants was formed in the year
2000 with the objective of consulting the2000 with the objective of consulting the
organisation to implement “Zero Defect”organisation to implement “Zero Defect”
Management SystemsManagement Systems
• ZDC’s Aim- “Zero Defect”ZDC’s Aim- “Zero Defect”
• ZDC’s Faith- “In value added services”ZDC’s Faith- “In value added services”
• ZDC’s Motto- “Follow what we preach”ZDC’s Motto- “Follow what we preach”

22
ProfileProfile
OrganizationOrganization
• Zero Defect has offices at multiple locations inZero Defect has offices at multiple locations in
southern and Western India with head office atsouthern and Western India with head office at
BengaluruBengaluru
• Has 20 Full time Consultants across all BranchesHas 20 Full time Consultants across all Branches
• Has more than 850 satisfied customersHas more than 850 satisfied customers
• It was the first ISO 9001-2000 Certified QualityIt was the first ISO 9001-2000 Certified Quality
Consultancy Organisation.Consultancy Organisation.
• Member of NBQP and Consultancy DevelopmentMember of NBQP and Consultancy Development
Centre, an Autonomous Institution promoted byCentre, an Autonomous Institution promoted by
DSIR, Ministry of Science & Technologies.DSIR, Ministry of Science & Technologies.

33
Offerings :Offerings :
• ZDC offers Consulting and training services to various
companies for their process improvements. We offer
services on ISO9001, ISO/TS16949, ISO14001,
OHSAS18001, ISO/IEC17025, ISO13485, ISO27001,
ISO50001, ISO 15189, AS 9100, ISO22000, VDA,
HACCP FIDI FAIM, CMMI, Six Sigma, TL9000, TPM,
SPC, DOE, KANBAN, 5S, CE Marking, ISI Marking, Lean
Manufacturing, Providing Quality Personnel, Providing
Tailor made Trainings for personality developments etc.
We also offer our services on conducting Employee
Satisfaction and Customer Satisfaction Surveys, All types
of business improvement/development programs as per
organisation’s requirements and customer’s requirement
checklists etc.
ProfileProfile

44
Offerings: (contd…)Offerings: (contd…)
• After Certification, services such as Post ISO9001, PostAfter Certification, services such as Post ISO9001, Post
TS16949 etc. for improvement or maintenanceTS16949 etc. for improvement or maintenance
• Turnkey Projects on Continuous Improvement, QualityTurnkey Projects on Continuous Improvement, Quality
Improvements, implementation of Kaizen, 5S, DOE, SPC,Improvements, implementation of Kaizen, 5S, DOE, SPC,
QC story, Lean Manufacturing, Six Sigma etc.QC story, Lean Manufacturing, Six Sigma etc.
ProfileProfile

55
Our AimOur Aim
To achieve Zero Defect with total commitment in all theTo achieve Zero Defect with total commitment in all the
activities we do and make industries practice Totalactivities we do and make industries practice Total
Quality Management with the real intent & ensure thatQuality Management with the real intent & ensure that
benefits are obtained in totality.benefits are obtained in totality.
Our VisionOur Vision
To provide all types of consultancy services related toTo provide all types of consultancy services related to
Quality Management, HR, Software Development, etc.Quality Management, HR, Software Development, etc.
required by the various types of organization with arequired by the various types of organization with a
strong belief in Qualitystrong belief in Quality
ProfileProfile

66
Our Quality PolicyOur Quality Policy
To be leaders in the market with continuous strive forTo be leaders in the market with continuous strive for
achieving customer satisfaction by developing theachieving customer satisfaction by developing the
capability to provide services, to meet the changingcapability to provide services, to meet the changing
needs of the customerneeds of the customer
Our Quality ObjectivesOur Quality Objectives
    To meet delivery schedule as committedTo meet delivery schedule as committed
  To achieve customer satisfactionTo achieve customer satisfaction
  To add value in our primary servicesTo add value in our primary services
ProfileProfile

77
TeamTeam
• Our team consists of industry professionals withOur team consists of industry professionals with
proven expertise in implementing quality systems,proven expertise in implementing quality systems,
bringing practitioner’s perspective into our services.bringing practitioner’s perspective into our services.
• We have more than 20000 man-days of consulting,We have more than 20000 man-days of consulting,
1000 man-days of training and 300 audit sessions1000 man-days of training and 300 audit sessions
to our credit.to our credit.
• Some of our consultant’s credentials include CQA,Some of our consultant’s credentials include CQA,
ISO9001 lead auditor, IATF Qualified Lead Auditor,ISO9001 lead auditor, IATF Qualified Lead Auditor,
Six Sigma Green Belt, Six Sigma Master Black BeltSix Sigma Green Belt, Six Sigma Master Black Belt
etc.etc.
ProfileProfile

88
Our Major CustomersOur Major Customers
• RDC Concrete India Pvt. Ltd.RDC Concrete India Pvt. Ltd.
• AVS Ready Mix Concrete Products Pvt. Ltd.AVS Ready Mix Concrete Products Pvt. Ltd.
• Concorde Housing CorporationConcorde Housing Corporation
• AVS ConstructionsAVS Constructions
• Gravity Properties Pvt. Ltd.Gravity Properties Pvt. Ltd.
• Aditya Chitahary ConstructionsAditya Chitahary Constructions
• Confident GroupConfident Group
• Kristal GroupKristal Group
• Oceanus Dwellig(p) Ltd,Oceanus Dwellig(p) Ltd,
• Universal Sales CorporationUniversal Sales Corporation
ProfileProfile

99
Our Major CustomersOur Major Customers
• Electronic Test & Development Centre [ETDC]Electronic Test & Development Centre [ETDC]
• Steel Authority of India Ltd. ( S A I L )Steel Authority of India Ltd. ( S A I L )
• Hindustan Aeronautics Ltd. ( H A L )Hindustan Aeronautics Ltd. ( H A L )
• National Productivity Council. (NPC)National Productivity Council. (NPC)
• Hindustan Machine Tools Ltd. ( H M T )Hindustan Machine Tools Ltd. ( H M T )
• Centre for Development of Advanced Computing (C-DAC)Centre for Development of Advanced Computing (C-DAC)
• Centre for Electronic Test Engineering [CETE]Centre for Electronic Test Engineering [CETE]
• Controllerate of Quality Assurance [CQAL]Controllerate of Quality Assurance [CQAL]
• Ship Building Centre VishakapattanamShip Building Centre Vishakapattanam
ProfileProfile

1010
Our Major Customers - Contd..Our Major Customers - Contd..
• Defense Institute of Quality Assurance [DIQA]Defense Institute of Quality Assurance [DIQA]
• HLL Lifecare Ltd.HLL Lifecare Ltd.
• Indian Seamless Steel Ltd. [ISSL]Indian Seamless Steel Ltd. [ISSL]
• Hewlett Packard ( H P)Hewlett Packard ( H P)
• Reliance Industries Ltd.Reliance Industries Ltd.
• Titan Industries Ltd.Titan Industries Ltd.
• Aisin NTTF Pvt. Ltd.Aisin NTTF Pvt. Ltd.
• ITC Ltd. (CIGFIL Ltd.)ITC Ltd. (CIGFIL Ltd.)
• NTTF Industries LTD.NTTF Industries LTD.
ProfileProfile

1111
• WIPRO Ltd.WIPRO Ltd.
• Panacea Medical technologies Pvt. Ltd.Panacea Medical technologies Pvt. Ltd.
• V-Care Medical Systems Pvt. Ltd.V-Care Medical Systems Pvt. Ltd.
• Internationa Stones Pvt. Ltd.Internationa Stones Pvt. Ltd.
• Suparjith Engineering LtdSuparjith Engineering Ltd
• Mungi GroupMungi Group
• Palanpur Engineering Pvt. Ltd.Palanpur Engineering Pvt. Ltd.
• Echjay Industries Ltd.Echjay Industries Ltd.
• Stanzen Toyotetsu India Pvt. Ltd.Stanzen Toyotetsu India Pvt. Ltd.
ProfileProfile

1212
• Doha Training Centre DohaDoha Training Centre Doha
• Marbu Consulting WLL QatarMarbu Consulting WLL Qatar
• Hindustan Coca-Cola Beverages Ltd.Hindustan Coca-Cola Beverages Ltd.
• Annalakshmi Amrutham Food Pvt. Ltd.Annalakshmi Amrutham Food Pvt. Ltd.
• Adamya ChetanaAdamya Chetana
• Aditya Auto Products Pvt. Ltd.Aditya Auto Products Pvt. Ltd.
• Witzenmann India Pvt. Ltd.Witzenmann India Pvt. Ltd.
• Sartorious India Pvt. Ltd.Sartorious India Pvt. Ltd.
• Endurence Technologies LtdEndurence Technologies Ltd
ProfileProfile

1313
• Avasarala Technologies Pvt. Ltd.Avasarala Technologies Pvt. Ltd.
• Frontier Management CentreFrontier Management Centre
• Harita Seating Systems Ltd.Harita Seating Systems Ltd.
• Senapathy Whiteley Pvt. Ltd.Senapathy Whiteley Pvt. Ltd.
• Indian Oil Skytanking Pvt. Ltd.Indian Oil Skytanking Pvt. Ltd.
• Arkay Fabsteel systems Pvt. Ltd.Arkay Fabsteel systems Pvt. Ltd.
• SUD-Chemie India Pvt. Ltd.SUD-Chemie India Pvt. Ltd.
• Sterlite India Pvt. Ltd. [Vedantha Group]Sterlite India Pvt. Ltd. [Vedantha Group]
• And Many More…And Many More…
ProfileProfile

1414
Consulting ApproachConsulting Approach
☞ Conduct gap analysis.Conduct gap analysis.
☞ Develop implementation plan.Develop implementation plan.
☞ Implementation covering process documentation, review,Implementation covering process documentation, review,
pilot, finalize, train and company wide implementationpilot, finalize, train and company wide implementation
☞ Conduct adequacy auditConduct adequacy audit
☞ Conduct Internal Auditors training and Compliance auditsConduct Internal Auditors training and Compliance audits
☞ Convene Management Review, and pre-certification auditConvene Management Review, and pre-certification audit
☞ Final certification audit co-ordinationFinal certification audit co-ordination
ProfileProfile

1515
Training MethodologyTraining Methodology
☞ AppropriateAppropriate blend of lecture.blend of lecture.
☞ Activities, games, workshops etc.Activities, games, workshops etc.
☞ Case examples.Case examples.
☞ Group exercises, and experience sharing.Group exercises, and experience sharing.
☞ Question and answer sQuestion and answer s
☞ Follow up and review will be carried out, if requiredFollow up and review will be carried out, if required
after providing sufficient gap for implementationafter providing sufficient gap for implementation.
ProfileProfile

1616
Our ExperienceOur Experience
ZDC has offered services to various Industrial Sectors such
as Telecom, Software Development, Electronics, Printing,
Packing, Engineering, Automobile, Steel, Power, Sericulture,
Packers and Movers, Traders, Construction, Painting and
Coating, Educational and Consultancy service etc.
ProfileProfile

1717
Our ExperienceOur Experience
ZDC has offered services to various organisation in
implementing Lean Manufacturing practices.
Also offered consultancy services in implementing Lean
Manufacturing practices under Lean Manufacturing
Competitiveness Scheme of National Productivity Council
[NPC] to the cluster units like
1. Bangalore Machine Tools Manufacturers’ Lean
Association [BMTMLA] and
2. Octo Electronic Cluster [CLIK]
We got “Best Performing Consultant Award” from NPC-
Ministry of MSME Government of India under this Scheme
ProfileProfile

1818
Why Choose ZDC ?Why Choose ZDC ?
Only Zero Defect Consultants OffersOnly Zero Defect Consultants Offers
Implementation of all management systems under the
same roof.
Implementation of systems, based on the standards and
rich consulting experience.
Flexible tailor made approaches adopted depending on
product, Technology, size, Type of business & organization.
Focus on continuous improvement through Quality
Systems.
ProfileProfile

1919
Only ZDC Offers – Contd..Only ZDC Offers – Contd..
Young team of rich experienced consultants in various
types of industries with continuous strive for customer
satisfaction
Benefit through the systems by meeting the intent of
requirement with minimum paper work.
 Competent and affordable pricing structure.
 Robust design to obtain benefits through systems.
 Emphasizes on Cultural change by building Team Work.
Total commitment given to customer are met.
List of Training topics are provided below for your reference.
ProfileProfile

2020
ProfileProfile
Sr. No. TOPIC DURATION
1
Awareness on ISO9001, ISO14001, ISO18001[OHSAS],
ISO13485, ISO27001, ISO/TS16949, ISO/IEC17025, AS9100
SA8000, VDA6.3, HACCP etc.
One/ Half day
2.
Internal Auditors Training as per ISO9001, ISO14001,
ISO18001[OHSAS], ISO13485, ISO27001, ISO/TS16949,
ISO/IEC17025, AS9100, SA8000, VDA6.3, HACCP etc.
Two days
3 Advanced Product Quality Planning (APQP) One day
4. Production Part Approval Process (PPAP) One day
5. Failure Mode & Effect Analysis (FMEA) One day
6. Measurement System Analysis (MSA) Two days
7. Statistical Process Control (SPC) Two days
8. Problem Solving Approach One day
9. 7 QC Tools One day
10. Continual Improvement One day
11. Corrective and Preventive Actions [CAPA] Half day
12. 5S [House Keeping] One day
13. Design of Experiments [DOE] One day
14. Analysis of Variance One day
15. Mistake Proofing [Poka Yoke] Half day
Below are a some of the Trainings that we conduct.

2121
ProfileProfile
16. Cost of Quality Half day
17. New (Modified) Seven QC Tools [M7 Tools] One day
18. Total Productive Maintenance Two day
19. Six Sigma Awareness Two days
20. Six Sigma Green Belt Four days
21. Statistical Tolerance Two days
22. Project Management Two days
23. Quantitative Process Management One day
24. Total Quality Management Three days
25.
Training on development of Jishu Hozen (Autonomous
Maintenance )
One day
26 Training on development of Kobetsu Kaizen in shop floor One day
27. KAIZEN One day
28. Just in Time [JIT] One day
29. KANBAN One day
30. TEIAN Suggestion System Two days

2222
ProfileProfile
31. Training on development of Quality Maintenance One day
32. Training on development of Planned Maintenance One day
33. Awareness on Good Manufacturing Practices (GMP) One day
34 Supply Chain Management Two days
35. Benchmarking Half day
36. Interpersonal Skill One day
37. Time Management Half day
38. Motivational Skills Half day
39. Communicational Skills Half day
40. Team Work Half day
41. Leadership Skills Half day
42. Conflict Management Half day
43. Software Quality Management One day
44. Software SEI -CMM Two days
45. Software CMMI Two days

2323
ProfileProfile
46. Machine Maintenance One day
47. Quality Function Deployment One day
48. Geometrical Dimensioning and Tolerance [GD&T] Two days
49. Measurement Uncertainty One day
50. Product, Process & System Audit One day
51 Value Engineering One day
52. Value Analysis One day
53. Value Steam Mapping One day
54. Vendor Management Skills Two days
54. Calibration Two days
55. Validation Two days
56. Overview of Lean Manufacturing One day
57. Cycle Time Reduction One day
58. Productivity Improvement One day
59. Waste Elimination (3 M & 7wastes ) One day
60. Purchase Management One day

2424
ProfileProfile
61. Inventory Management One day
62. Personal Protective Equipment [PPE] One day
63. Industrial Safety Trainings One day
64. Lean Manufacturing Awareness along with lean tools Two days
65. Confidence Building One day
66. Conflict Management One day
67. Customer Relationship Management One day
68. Marketing One day
69. Performance Management One day
70. Staff Motivation One day
71. Successful Client Relationships One day
72. Change Management One day
73. Demand Management & Planning One day
74. Key Management Skills One day

2525
ProfileProfile
75. Key Management Skills One day
76. Advanced Quality Systems Five days
77. Accountability and Ownership One day
78. Setting Objectives One day
79. Confined SpaceTraining – Safety Training One/ Half day
80. Heat Stress – Safety Training One/ Half day
81. Mobile Equipment – Safety Training One/ Half day
82. Lockout / Tag out (LOTO) – Safety Training One/ Half day
83. Chemical Handling Safety – Safety Training One/ Half day
84. Electrical Safety & Fall Protection – Safety Training One/ Half day
85. Working at Heights – Safety Training One/ Half day
You can also contact us for any training even though it is not included in the list.

2626
Contact at ZDCContact at ZDC
No.150, 12th Cross, 16th Main,No.150, 12th Cross, 16th Main,
Sri Manjunatha Society, BTM Layout 1st Stage,Sri Manjunatha Society, BTM Layout 1st Stage,
Bangalore – 560 029 IndiaBangalore – 560 029 India
☎☎ 91-080-26485708 Mobile – 934126214991-080-26485708 Mobile – 9341262149
E-Mail :E-Mail : bangalore@zdconsultants.inbangalore@zdconsultants.in
For more details visit us at:For more details visit us at: www.zdconsultants.inwww.zdconsultants.in
ProfileProfile
Thank YouThank You

ZDC - general Introduction

Recommended

Recommended

More Related Content

Viewers also liked

Viewers also liked (20)

Similar to ZDC - general Introduction

Similar to ZDC - general Introduction (20)

ZDC - general Introduction