1. YUVKARAN DHAUL Age : 28 years
Contact No. +91-9971603280 yuvi.dhaul@gmail.com
Aim
To reach the zenith of excellence in effective management in aviation and hospitality industry while
continuously learning new skills to outperform organizational targets.
Work Experience
Qatar Airways Nov ‘07 – Aug ‘15
Senior Cabin Crew (Jun 2009- Aug 2015), Cabin Crew (Nov 2007- May 2009)
(Rolesand Responsibilities)
● Supervising a team of 10 crew members
● Handling the Executive and Business Class operations.
● Taking customer feedback and managing damage control.
● Selling duty free products on the move.
● Training the new joinee’s.
● Assist the pilot in command for flight preparation and provide the relevant information required.
● Maintaining the line of communication on a regular basis with the team and customers.
● In the event of an emergency, initiate such procedures as may be outlined in the operational manuals.
● Maintaining order of discipline in the workplace.
● Responsible for ensuring preflight and post flight checks work is done by the team.
(Achievements)
● Promoted in only one and a half years from Economy to First Class.
● Received many complementary letters and mails from the customers for great service on board.
● Awarded a certificate of completing air restraint training
● Got trained successfully for Dangerous Goods and Security trainings.
● Received first-aid knowledge and saved 2 lives in my tenure
Inter Globe Technologies Dec ’06 – Jul ‘07
Baggage Desk Representative
(Rolesand Responsibilities)
● Online tracing for bags and telling the location to customers of United Airlines
● Delivering effective customer service
● Maintenance of the Customer query Account and Mail Management
Subway Restaurant May ’05 – Jul ‘06
Store Manager
(Rolesand Responsibilities)
● Responsible for all operations within the store
● Maintaining cash flow for the store.
● Building the image of the organization among the customers
● Planning an effective sales and marketing plan Inventories
● Customer handling

2. Contact No. +91-9971603280 yuvi.dhaul@gmail.com
Professional Qualification
Certificate Year Performance
Graduation Correspondence 2008 Completed
Diploma AHA Academy 2007 Completed
H.S.C D P S Vasant Kunj 2005 Completed
S.S.C D P S Vasant Kunj 2003 Completed
Computer Proficiency
● Basic Level of MS office
● Basic Internet Knowledge
Personal Information
Father’s Name : Mr. V. M. Dhaul
Date of Birth : 29th June 1987
Passport No. : Z2106868
Height : 173 CM,
Residential Address : A-8 Amba Apartments, Sector 10,Plot No 5, Dwarka, New Delhi 110075, India