The document provides an overview of Charlotte city government. It explains that Charlotte has a council-manager form of government, with an elected mayor and city council that sets policy and priorities and hires a city manager to oversee daily operations. The city council has 12 members, including 4 at-large and 7 from districts. Key city services include public safety, transportation, utilities, and planning. The document encourages citizens to get involved through contacting officials, attending meetings, or joining the youth council.