You can sell presentation
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This document discusses strategies for effective communication when making calls and selling, including overcoming call reluctance by focusing on questions rather than telling, using different types of questions to engage the other person, and listening actively rather than just hearing. It also touches on identifying buying and rejection signals, uncovering needs, and closing sales through upselling and cross-selling.
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You can sell presentation
- 2. Call Reluctance And Telephone Calling • Call Reluctance comes from a fear of being rejected. • No body wants to know what you will do we all want to know what you did do. • Using the Telephone to make Appointment. • How to Bypass the Secretary or Gatekeeper.
- 3. Questions are the Answer • Selling is not Telling it is Asking questions. • Open ended question • Close ended question • The Power of Silence • Power of Listing
- 4. Listening is Caring • Listening Versus Hearing. • Barriers effective communication.
- 5. POSITIVE COMMUNICATION FOR SELLING • Communication. • Non-verbal communication. • Verbal communication. • What are buying signals • What are rejection signals
- 6. Uncovering the need • Visible • invisible
- 7. ABC of Selling • ALWAYS BE CLOSING • Up Selling • Cross Selling