Sapphire Group is a Pakistan-based textile conglomerate that was founded in 1940 in Calcutta, India. The document outlines Sapphire Group's transformation process at the department, individual, and organizational levels. This included things like implementing rewards and incentives programs, managerial training, technical upgrades, ERP implementation, and adopting clear organizational goals and objectives. The transformation process helped align departments and get employees onboard with changes like becoming a garment supplier instead of only a fabric supplier. Key turning points in Sapphire Group's transformation included adopting 6-sigma and lean manufacturing techniques as well as pursuing related and unrelated diversification.