Mr. YK Chan has had a diverse career as an entrepreneur and business consultant. He started his first computer trading company at age 29 and grew it into a successful IT services provider. In the 1990s, he diversified into education and human resource development by establishing a training provider. Drawing from his experiences, he founded a business consulting firm to help companies improve management systems and mindsets. Mr. Chan has also actively contributed to human resource development initiatives in Malaysia by developing training programs, advising government agencies, and speaking publicly about entrepreneurship and small business management.

1. YK Chan’s Personal Full ProfileA man’s greatness lies not so much in being able to remake the world – but in the ability to remake himself

2. Agenda Part 1: Early Business Start-up into IT IndustryPart 2: Diversification into Education Industry & Human Resource Development (HRD)Part 3: Entrepreneur turned Business ConsultantAppendix : Role play and contribution in HRD

3. Part 1: Early Business Start-up into IT Industry (1980s)Mr Chan is a self-made entrepreneur since 12 years old by helping his mother to support the livelihood of the family in the market at Gopeng, Perak.Age 19, seek employment and started exploiting his resilience by venturing into business development – started first Computer Trading Company at the age of 29 Mr Chan joined Hewlett Packard (HP), and diversified his business into a holistic IT Service Provider and successfully securing Multi-Million Project from various Multinational Companies, Public Listed Companies and Governmental Project.

4. Part 1: Early Business Start-up into IT Industry (1980s)Serviced Clientele: Achievements: Earned the privileged Million-Dollar Club Membership from Hewlett Packard (one of the 50 awarded members who had successfully contributed 60% of the Total annual revenue)Obtained opportunities to gain much insight into the business model, management system of various industries

5. Part 2: Diversification into Education Industry & Human Resource Development (1990s)Mr Chan’s achievement in IT industry has given him the encouragement to venture into his second business as a Professional Multimedia and IT Training Provider. With close interaction with the students, parents and industrialists, Mr Chan realized that Human Capital was the driving force in catalyzing business growth and success. Mr Chan began to establish his close working relationship with the Ministry of Human Resources , Ministry of Education and Multimedia Development Corporation (MDC)Mr Chan focus on “mindset education” as the key factor to sustain HR competitiveness in the global environment.He then invested heavily into his in-depth research of Human Resource Development (HRD)NOTE: Please refer Appendix for Mr Chan’s role play and Contribution in HRD

6. By combining his previous experiences in IT system and HRD, Mr Chan is convinced that having the right system and right programme for HRD is not sufficient to bring transformative value to a Company; Eventually, “People Mindset” is the catalyst of Change. Having such belief in mind, Mr Chan then venture into Business Consultation by setting up CDC Career Development Centre. The Mission of CDC is to provide mindset education to the Bosses in achieving the wealth of skill and knowledge required to sustain competitiveness in the global environmentMr Chan believes that the greatest results are achieved only when an entrepreneur (a leader/ a boss) is able to develop a clear sense of his unique self in his business conduct whereby he will harness the essential element of business with insightful vision, great passion and honorable values. Because “How we do our business is just as important as the business we do!”Part 3: Entrepreneur turned Business Consultant

7. There are 3 major components of business consultation:1) Mindset coaching (Leadership coaching programme), which includes:-Cultivation of Entrepreneurial mindset among the bosses Cultivation of Positive work attitudes among managerial and executive level employees 2) Business Management System, which comprises of:-the setting up and implementation of a series of modularized and personalized organizational management system for the organization namely, Cash Flow and Accounting Management System, Finance Management, Corporate Culture, Risk Management and Operation ManagementPart 3: Entrepreneur turned Business ConsultantService Offered:

8. 3) Business Development, which encompasses:- Developing and Implementing Competitive Business Model by looking realistically at customer segments and value proposition, assessing business viability and revenue stream, identifying channel and developing marketing strategy, determining financial plan and cost structure, formulating business partnership and redefining the Business Model Part 3: Entrepreneur turned Business ConsultantService Offered:

9. Part 3: Entrepreneur turned Business ConsultantKey FocusKey Customers:Diversification MaturingExpanding Stages of GrowthTake-offGrowing MaintainingProfitableEnough customer base to generate cash to stay in businessDevelopingStabilizing SurvivingNewly Start upMaturing timeline

10. Appendix 1Mr Chan’s Active Role Play and Contributions in HRD

11. Active Role Play and Contributions in HRDA Role Model in the ICT Apprenticeship Programme (under Ministry of Human Resource)To complement the Ministry of Human Resource effort in increasing the marketability of Malaysian youth and cultivating a pool of skilled workforce, Mr Chan has actively participated in an assortment of training schemes under PSMB (Pembangunan SumberManusiaBerhad)Mr Chan’s committed contribution in Human Resource Development had forged him ahead of the other training providers in the nation; thus conferring him with the honorary title of “role model”.

12. Active Role Play and Contributions in HRDAchievementsParticipating in the Brainstorming session with Ministry of Human Resource (PSMB) on how to enhance the quality of Malaysian work force through Positive Work Culture An active player in ministerial round-table talkMr Chan’s achievement on the local scene has gained him greater recognition in the Government circlesHe was constantly invited to participate in various brainstorming sessions on content development, policies improvement and other issues pertaining to HRD, ie: work culture, work ethics, skill set development & etc

13. The Advisor in Content DevelopmentIn recognition of his contribution in the field of HRD,Mr Chan was invited to participate in the Ministry of Education’s “Train-the-Trainer Programme” to incorporate aspects of ICT and Creative Multimedia for the Polytechnic and Community Colleges in the country.Mr Chan was assigned by the Ministry of Human Resource to develop A Skill Specialization Blueprint for Building SMI Competitiveness through the Human Resource Development Programmes, named Advanced Knowledge for 7 modules (AK47). Active Role Play and Contributions in HRDAchievements

14. B. The Think-Tank Member in MDCActive Role Play and Contributions in HRDInteractive session with Australia Governmental HRD institutions to obtain insights into their human capital development concepti) Participated in the National Delegation Mr Chan also participated in ministerial delegations to Australia and Canada together with the MDC (Multimedia Development Corporation) to study these countries’ Life-Long Learning educational philosophy, model and practices in cultivating their Human Capital.

15. Such delegations have resulted in his fruitful future exploration into a wider scope of Human Resource Development.Active Role Play and Contributions in HRDAchievement & ContributionMr Chan had proposed an educational model based on the synergy between the Government, Industrialists and Communities for economic growthHe developed another Training Programme, named Integrated Learning Programme (ILP) with its objective to instill the spirit of entrepreneurship and creativity into the youth minds through the integration of 4 major disciplinary, thus ICT, Communication, Creative Art and Music Mr Chan was invited to represent MDC in its nationwide seminar, “Catalyzing Economic Growth through ICT” in the State of Sarawak where he had presented his conceptual paper on ILP. Subsequently, Mr Chan invested 2 solid years to pilot run the ILP Project in 15 secondary schools, involving 3000 students which blossomed into remarkable outcome endorsed by the school authorities. Mr Chan was invited by MDC to present a conceptual paper in “Promoting Creative Industry through ICT” to the Sarawak State GovernmentC. The CEO Mindset Builder and Coacher(i) Deputy Chairman of Entrepreneur Development Bureau Being an active player in the business arena, Mr Chan was appointed as the Deputy Chairman of the Entrepreneur Development Bureau in 2002 by the SMI Association of Malaysia. In order to nurture a more dynamic generation of young and passionate entrepreneurs, Mr Chan has started a New Entrepreneur Programme (NEP) to provide a comprehensive guide on business start-up for budding bosses.Active Role Play and Contributions in HRDThe moment of enlightenment that most cherished by Mr Chan – knowledge gained through “Sharing and Learning”

16. (ii) Chairman of SMI Consultation Bureau In year 2003, Mr Chan was made the Chairman of SMI Consultation Bureau under the SMI Association of Malaysia. His responsibility involves strategizing overall planning and implementation of related SMI Human Capital Development activities towards gaining competitive advantage in the globalized business environment. Mr Chan has designed a SMI Enhancement Programme(SEP) to assist the SMIs in adopting new concepts of business managementActive Role Play and Contributions in HRD Part of the Many Customized Courses targeted to SMI Bosses which were developed by Mr Chan

17. D. Guest Speaker in Star FM988 and Columnist in Sin Chew (Investment Weekly) With Mr Chan’s active role-play in the assigned Bureau, he was then invited to become the Guest Speaker and a Special Columnist in the Entrepreneurship Programme on Radio Station Star RFM988 and Sin Chew Investment Weekly respectively. This has given a much bigger stage for Mr Chan to share his knowledge extensively. The dissemination of the right message and information through mass media was an alternate channel of communication to the SMI bosses.Active Role Play and Contributions in HRD

18. E. Public Speaker(i) SMI Seminar and Workshop Organizer cum Trainer Mr Chan had also spearheaded a series of SMIs seminars and workshops comprising of various issues to educate the SMIs employers on the fundamentals of Business Managements. Active Role Play and Contributions in HRDMeeting people from all walks of life had given Mr Chan the opportunity to observe the rising issues faced by the SMIs in a wide scope

19. (ii) Conducted a Market survey on 608 SMIsTo further understand the SMIs current situation, Mr Chan self-funded a market survey on a sample group of 1,000 companies from various industrial segments such as E&E, Food, Wood-based Products, Rubber-based Products, Steel-based Industry, Machinery, Plastic and etc.Active Role Play and Contributions in HRD

20. (ii) Organizing Chairman (Perak) in SMI Financial Solution Road Show 2004Mr Chan was appointed as the organizing chairman for “SMI Financial Road Show 2004” under the leadership of YBDato’ Dr Ng Yen Yen The Minister of Finance 1 with the objective to assist the SMIs in obtaining financial options with accurate and updated information on Governmental incentives. The turnout was overwhelming and Mr Chan had took on the opportunity to submit his SMI Survey report to the Director of SME Special Unit under Bank Negara, on the financial predicament faced by the SMIs .Active Role Play and Contributions in HRDThe SMI Financial Road Show had received overwhelming response from the SMI Bosses