Our recruitment presentation for any prospective candidates.

2. We are Yello.
 Yello is like no other employer on the Isle of Man.
 We operate a unique 24/7, multilingual Contact Centre
and we need local people like you to help us deliver.
 We offer inbound and outbound Customer Services to any
industry, covering Sales, General Enquiries, Lead
Generation, Case Management and Customer Retention.
 Yello prides itself on understanding the customer, and
delivering Right First Time.
 We want YOU to progress your career with Yello.

3. Why Yello?
 Yello know that staff want and deserve to be treated with
dignity and respect, and this forms a cornerstone in our
commitment to you.
 As a member of the Yello Team, you will be working in an
innovative, inspirational and exciting environment that has
your career progression and personal development as a
top priority
 Yello delivers Right First Time for its customers and
clients- we invite you to become part of our success story.

4. Employee Benefits
 Work for an exciting, new and dynamic employer that supports local
business
 Complete flexibility in working hours- full time, part
time, weekend, nightshift, as well as the opportunity to work from home.
 Yello are dedicated to your personal growth and development with
innovative Training Plans and daily support as well as „on the job‟ coaching
 Competitive Salary and a great benefits package
 Work for an employer that Treats the Right People Right, and delivers
Right First Time for its customers and clients.

5. Personal Development
Yello are committed to Treating The Right People Right and are
proud to offer “PROVE”- a Personal Development Plan that is:
Personal, Relevant, Organised, Versatile and Effective
Yello will help you create YOUR Development Plan. You will
benefit from:
 Monthly One to One Summaries
 Personal and Tailored Training Plan
 Quarterly Review
 Annual Appraisal

6. Available Roles
 Yello offer a variety of roles for any area of expertise
covering office based and remote working opportunities.
 Senior Lead, Operations
 Team Leader, Operations
 Team Coach, Operations
 Training Coach, Operations
 Customer Service Specialists
 Customer Service Consultants

7. Next Stages?
 Send CV and supporting letter/ email to
careers@talktoyello.com
 Yello will review CV and covering email/letter
 Completion of application form (sent out by one of our team)
 Invitation to complete simple online Interview
 Invitation to attend a formal face to face interview
 Invitation to complete role specific tests
 Offer made to join the Yello team
 Grow your career with Yello!