- 40% of IT professionals surveyed changed employers within the past year, primarily for advancement opportunities (27%) or better compensation (18%) - 63% say their job satisfaction is affected by their direct manager, and the top three ways managers can improve satisfaction are clarifying responsibilities, providing training opportunities, and being more transparent in communications - Less than half (45%) of IT professionals feel valued by their current employer, and an innovative work culture, personal growth opportunities, and meaningful work are most important for commitment and engagement

1. 40%
63%
say their level of job
satisfaction is affected
by their direct manager
or supervisor
of IT professionals
surveyed changed
employers within
the past year. Here’s
why they left:
WORKFORCE ATTITUDES
AND INNOVATION
FOR INFORMATION TECHNOLOGY PROFESSIONALS
THREE TOP WAYS a manager or supervisor
can improve job satisfaction (aside from
increased salary/benefits) are:
46% Clarified responsibilities,
goals, and objectives
53% Training opportunities
37% More transparency with
communications
What do IT professionals want?
changed jobs for
advancement
opportunities
27%
changed jobs for
better compensation
18%
feel totally committed
to their current
employer—up from
31% in 2012. Less than
half (45%) feel “valued
to highly valued” by
their current employer
33%
ONE FACTOR that makes workers feel more
committed, or engaged with their job, is “more
interesting or challenging work.”
FOCUS ON HONING SKILLS
Not just for IT—the following skills
now figure prominently in every
worker’s requisite tool kit for success:
Shifting demographics and a multi-
generational workforce, global connectivity,
smart machines (workforce automation), and
new media are all helping to drive the need
for worker “soft skills”—those necessary for
success in any job.
Cooperation and teamwork
Active listening
Verbal communication
Organization; attention to detail
Source: 2013 Kelly Global Workforce Index™ (KGWI) An Equal Opportunity Employer © 2013 Kelly Services, Inc. Y0885
1An innovative work culture
2Personal growth and development
3Meaning to their work
4Advancement opportunities
5Increased compensation and benefits
81% of IT professionals derive meaning
from their work by their ability to excel
and develop in their field; more than
professionals in other fields (75%).
kellyservices.us
THE INNOVATION FACTOR
IT professionals greatly value a
prospective employers reputation
for innovation when considering a
new job—more than even corporate
culture or market presence.
IT Professionals
81%
Professionals
in other fields
75%