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Write
a 700- to 1,050-word response to the questions provided at the
end of each scenario.
Using the scenarios, identify a problem-solving model that
could be used in the situation and leadership qualities that may
be involved. Describe a process that the leader may need to use
to promote change within this organization after a situation like
this has occurred.
Format
your assignment according to APA guidelines.
Scenario:
A radiologist on the staff of a large community hospital was
stopped after a staff meeting by a colleague in internal
medicine. On Monday of the previous week, the internist
referred an elderly man with chronic, productive cough for
chest X-ray, with a clinical diagnosis of bronchitis.
Thursday morning
the internist received the radiologist’s written X-ray report with
a diagnosis of “probable bronchogenic carcinoma.” The internist
expressed his dismay that the radiologist had not called him
much earlier with a verbal report. Visibly upset, the internist
raised his voice, but did not use abusive language.
How should the radiologist handle this conflict with the
internist?
Scenario:
A manager who reports to the Vice President for Clinical
Affairs (VPCA) of a tertiary-care hospital hired a young woman
to supervise development of a large community outreach
program. During the first four months of her employment,
several behavioral problems came to the VPCA’s attention: (1)
complaints from community physicians that the coordinator
criticizes other physicians in public; (2) concerns from two
community leaders that the coordinator is not truthful; and (3)
written reports about the project that label and blame others,
sometimes in language that is disrespectful. The VPCA spoke
several times to the manager about these problems. The manager
reported other dissatisfactions with the coordinator’s
performance, but he showed no sign of dealing with the
behavior. Two more complaints come in, one from an influential
community leader.
2. How should the VPCA handle this conflict with the manager?

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