World Tour Chicago 2017: Intro to Lightning Communities

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Overview of what the Lightning Community Templates are, how they are accessed and the differences between Customer Service vs Partner Central templates. Review of the OOTB Components that are available in builder. How to plan your community implementation, requirements gathering, security options, object selection, Community Management (Moderation, Topics, permissions), then how to release your community to new users and gain adoption.

Technology

Introduction to Lightning
Communities
OOTB Features and Functionality,
Community Builder, and More…
Meighan.brodkey@7summitsinc.com
@MeighanSF
Meighan Brodkey
Technical Architect, 7Summits

Enable Communities in Your Org
Setup – Customize - Communities

Navigation Menu
The Navigational Menu is shared across
the community by all users on all pages,
for the most part*.
You can select pages, External URLS, or
Object Lists for Navigation Items, all
declarative.

Custom Components
Custom Components can be
from an install package or you
can write them internally.
Once written, they are available
to drag and drop on to any
page in the community

New Summer 17 Components
HTML Editor
Add custom HTML, you are no
longer limited to a Rich Text
Editor, drag and drop it on to
any page any where in your
community.

New Summer 17 Components
Snap-ins Chat
Easy declarative web chat component that
let’s you add Live Agent to your Community
in a minute!

New Summer 17 Components
CMS Connect
Connect to your Content
Management System to
keep your branding, bring
your HTML, CSS, and
JavaScript over with the
new CMS Connect
Component!

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World Tour Chicago 2017: Intro to Lightning Communities

1. Introduction to Lightning Communities OOTB Features and Functionality, Community Builder, and More… Meighan.brodkey@7summitsinc.com @MeighanSF Meighan Brodkey Technical Architect, 7Summits

2. Enable Communities in Your Org Setup – Customize - Communities

3. Select a Template

5. Community Workspaces

6. Community Worspaces

7. Community Builder: Components

8. Community Builder: Branding

9. Community Builder: Page Structure

10. Community Builder: Settings

11. Navigation Menu The Navigational Menu is shared across the community by all users on all pages, for the most part*. You can select pages, External URLS, or Object Lists for Navigation Items, all declarative.

12. Custom Components Custom Components can be from an install package or you can write them internally. Once written, they are available to drag and drop on to any page in the community

13. New Summer 17 Components HTML Editor Add custom HTML, you are no longer limited to a Rich Text Editor, drag and drop it on to any page any where in your community.

14. New Summer 17 Components Snap-ins Chat Easy declarative web chat component that let’s you add Live Agent to your Community in a minute!

15. New Summer 17 Components CMS Connect Connect to your Content Management System to keep your branding, bring your HTML, CSS, and JavaScript over with the new CMS Connect Component!

Editor's Notes

Napili and Partner Central are the most feature rich lightning tempaltes
This is where your community management takes place. Under Moderation, this is where you can create Moderation Rules and Criteria, Content Targeting has your Topics, Featured Topics, Navigational Topics, and Recommendations, all of which are driving factors in communities, and big part of getting people rallied around subjects. Your Dashboards let you track activity and insights, CMS connect is new, it lets you connect to a content management system for, current HTML, CSS, and Javascript, then in Administration, this is where you take care of emails templates, members, reputation, and your login page.
Settings lets you access the Community Name, your guest profile, topics, easy access to your theme and theme assignments, languages, Header Markup, CMS Connect, your template updates, and then the ability to export your template and pages.

World Tour Chicago 2017: Intro to Lightning Communities

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Editor's Notes