A presentation of our experiences from the first day of the "Crisis communication – a simulation in the real world and Cyberspace" introductory workshop.

1. WORKSHOP SEPTEMBER 12TH 2014
Crisis Communication – A Simulation in the Real World
and Cyberspace

2. CONTENT
 Introduction to the Workshop
 Content
 Expectations
 T-shirts – Presenting Mikkel & Stine
 The Hashtags
 Translation – How can we use it in the Real World

3. INTRODUCTION TO THE WORKSHOP
 Talk by Betty
Tsakarestou & Karl
Heinz Pogner
 An introduction to the
course and
collaboration between
Pantheon University,
Athens and
Copenhagen Business
School

4. CONTENT
 First task was to
interview a fellow
student and design a t-shirt
around their
personality.
 Secondly, the t-shirt
was presented to the
class.
 The objective was to
get to know eachother,
but also to practice
listening skills.

5. EXPECTATIONS
 Honing our practical skills as communicators / crisis
communicators
 Learning by getting new perspectives from our
fellow students in Denmark and Greece
 Obtaining a deeper understanding of the theories
regarding crisis communication

6. T-SHIRTS –PRESENTING MIKKEL & STINE
 After interviewing eachother
about our backgrounds,
reasons for joining the
course, and our
expectations, we were to
present each other to the
rest of the class. This was
done by drawing a t-shirt
which would represent the
personality, hopes and
achievements of the other
person.
If worn this t-shirt was
supposed to explain
everything about the person
through the illustrations.

7. THE HASHTAGS
 Working through
brainwriting, everybody
produced hashtags. First
it was mainly about the
first task but soon the
output changed and
became about important
aspects about crisis
communication.
Soon a picture formed of
all the factors which you
as a communicator must
take into account when
dealing with a crisis.

8. TRANSLATION – HOW DO WE USE THIS IN THE
REAL WORLD?
The T-shirts:
 This approach can be easily
translated to the
stakeholder analysis a
communicator must do
when dealing with a crisis.
What is different and extra
useful in this approach is
the illustration. This process
enables the communicator
to think and re-think the
particular stakeholder
during the process and
come up with an
appropriate response
strategy for each individual
stakeholder.
The Hashtags:
 The hashtags provides the
communicator with a
checklist of things to be
aware of during the work
with a crisis.
 Trying to view the hashtags
from different angles will
create new meanings and
new approaches to the
crisis.