1) The workplace assessment revealed a very unhealthy work environment with a score of 35 out of 50. Communication was poor and staff felt excluded from decision making. 2) Incivility, such as a disrespectful interaction with a supervisor, has been experienced. Establishing excellent communication and respect between all employees is needed. 3) Implementing strategies from the literature around improving workplace safety, respect, and communication can help create a stronger team and more positive work environment.

1. Workplace Environment Assessment Homework 3
Workplace Environment Assessment Homework 3Workplace Environment Assessment
Homework 3Review the Work Environment Assessment Template.Reflect on the output of
your Discussion post regarding your evaluation of workplace civility and the feedback
received from colleagues.Select and review one or more of the following articles found in
the Resources:Clark, Olender, Cardoni, and Kenski (2011)Clark (2018)Clark (2015)Griffin
and Clark (2014)The Assignment (3-6 pages total):Part 1: Work Environment Assessment
(1-2 pages)Review the Work Environment Assessment Template you completed for this
Module’s Discussion.Describe the results of the Work Environment Assessment you
completed on your workplace.Identify two things that surprised you about the results and
one idea you believed prior to conducting the Assessment that was confirmed.Explain what
the results of the Assessment suggest about the health and civility of your workplace.Part 2:
Reviewing the Literature (1-2 pages)ORDER NOW FOR CUSTOMIZED, PLAGIARISM-FREE
PAPERSBriefly describe the theory or concept presented in the article(s) you
selected.Explain how the theory or concept presented in the article(s) relates to the results
of your Work Environment Assessment.Explain how your organization could apply the
theory highlighted in your selected article(s) to improve organizational health and/or
create stronger work teams. Be specific and provide examples.Part 3: Evidence-Based
Strategies to Create High-Performance Interprofessional Teams (1–2 pages)Recommend at
least two strategies, ed in the literature, that can be implemented to address any
shortcomings revealed in your Work Environment Assessment.Recommend at least two
strategies that can be implemented to bolster successful practices revealed in your Work
Environment Assessment.Incivility at the workplace is common in nursing education and
clinical practice (Clark, Olender, Cardoni, & Kenski, 2011). Workplace incivility can be
defined as repeated offensive, disrespectful, or discouraging behavior, misuse of power, or
unfair punishments that make the receiver distressed and feel shamed; creating strain; and
decreasing the employee’s self-confidence (Warner, Sommers, Zappa, & Thornlow, 2016).
Uncivil behaviors can appear in different forms and may cause profound effects on their
recipients. Workplace Environment Assessment Homework 3The work environment
assessment of my workplace resulted in a score 35. According to Clark (2015), a score
below 50 in the Clark Healthy Workplace Inventory indicates a very unhealthy work
environment. It is surprising that two statements where the organization scored the highest
were those that stated individuals and collective achievements are celebrated and
publicized ; and that use of effective conflicts resolution skills, (Clark, 2015). The publicity

2. and celebration of individual and collective achievements is a new thing that has just been
initiated and we are going strong with it. The staffs are vastly knowledgeable on conflicts
resolutions. The organization is neutral on communication, living by shared vision and
employee are treated in fair and respectful manner. Somewhat untrue about
communication. The organization scored low in all other aspect of the assessment.Going by
this score form Workplace assessment, I will say the organization is a very unhealthy place.
We discuss this almost every day with other staff in my department. Unhealthy place is not
safe for both staff and even patients Communication is very poor. Nobody has the idea of
when decisions are made which means staffs are excluded from decision making. The staff
feels that Patient’s acuity is not put into consideration before staffing is made which made
the workload voluminous and makes the environment unsafe. Staff from other departments
with no basic knowledge of crisis prevention intervention are been thrown to the
psychiatry units. The staff doesn’t feel ed by the management. The organization is not able
to retain staff because the salary is not competitive enough and are not true to their words
in terms of benefits, so there is very high turnover of staff. Only few staff has stayed for
more than 2 years. Most new staff leaves between 2 weeks and 6 months.One occasion of
incivility that I have experienced was when the supervisor spoke to me in a disrespectful
manner because one unidentified person called from ER and asked if we had an extra
mental health worker and I responded no. She said I was being unfair and there is a reason
while they called for a help. I requested to speak to her in the staff room with one other staff
that was with me when the call came in . She apologized after I had expressed myself
because we were never staff with an extra staff. I couldn’t have sent any staff to ER because
I have an agency staff working with me who does know these patients. I could have created
an unsafe place for patient and the staffs when we were already short staff and an agency
staff?.To create a high-performance team, implementation of strategies to improve work
environment safety is necessary . To create an even stronger work team, it is vital that
establishing excellent communication between employees be present in the organization.
Respect and professional communication in a healthcare organization produces improved
outcomes for patients and more civil employees (Griffin & Clark, 2014).ReferencesClark, C.
M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse
Today, 10(11), 18-23. Retrieved fromhttps://www.americannursetoday.com/wp-
content/uploads/2015/11/ant11-CE-Civility-1023.pdfClark, C. M., Olender, L., Cardoni, C., &
Kenski, D. (2011). Fostering civility in nursing education and practice: Nurse leaders
perspective. The Journal of Nursing Administration, 41(7/8), 324-330.
doi:10.1097/NNA.0b013e31822509c4Griffin, M., & Clark, C. M. (2014). Revisiting cognitive
rehearsal as an intervention against incivility and lateral violence in nursing: 10 years later.
Journal of Continuing Education in Nursing, 45(12), 535-542. doi:10.3928/00220124-
20141122-02Warrner, J., Sommers, K., Zappa, M., & Thornlow, D. (2016). Decreasing
workplace incivility. Nursing Management, 47(1), 22-30. doi:
10.1097/01.NUMA.0000475622.91398.c3 Workplace Environment Assessment Homework
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