Boomers and Millennials are significantly different as audiences, coworkers, and managers. This presentation described how we know and how we can communicate information, work with, and work for each generation
Social Transformation: Accelerating Industry at the Pace of SocialBlue Economy Agency
The integration of the enterprise is upon us. Social technologies have brought upon us a new era of distributed knowledge with people at their center.
While social software has been growing in use among knowledge workers, it is rarely cited as a benefit to traditional industry. Yet, using today's modern E2.0 technologies - we are witnessing a technological renaissance that promises to bring new life to many embattled industry sectors.
Third day of the Design & Creativity module at Nanyang Technological University. Institute on Asian Consumer Insights. This is the "How?" day, includes the sketching activity and the challenge to do something new. Cultivate ambiguity, rethink the role of failure, and think about "innovative diversity" in your organisation.
Social Transformation: Accelerating Industry at the Pace of SocialBlue Economy Agency
The integration of the enterprise is upon us. Social technologies have brought upon us a new era of distributed knowledge with people at their center.
While social software has been growing in use among knowledge workers, it is rarely cited as a benefit to traditional industry. Yet, using today's modern E2.0 technologies - we are witnessing a technological renaissance that promises to bring new life to many embattled industry sectors.
Third day of the Design & Creativity module at Nanyang Technological University. Institute on Asian Consumer Insights. This is the "How?" day, includes the sketching activity and the challenge to do something new. Cultivate ambiguity, rethink the role of failure, and think about "innovative diversity" in your organisation.
Revised and updated slides for the first day of the Creativity and Design module at the Institute on Asian Consumer Insight, Nanyang Technological University 2016
Roundup of GWC15 - Brighton Gamification MeetupJoshua Wong
My personal aggregation of pertinent points made at the Gamification World Congress 2015 as well as my first ever professional presentation/slideshare upload. Comments regarding content and presentation design are most welcomed.
Communicating Across a Multi-Generational Campusmichellebaker
These slides are part of the "Communicating Across a Multi-Generational Campus" workshop, delivered at Ball State University in September 2014.
Workshop facilitated by Michelle Baker, phase(two)learning.
phasetwolearning.com - phasetwolearning@gmail.com
Research has examined both engineering demographics and factors improving or impeding diversity. However, media regularly emphasizes current lack of diversity in technology, while putting considerably less focus on specific actions to drive change. We will share some research data, as well as information about a number of initiatives to draw in young people - from elementary to college - who might otherwise never consider an engineering future, including: target demographic groups, what specifically each initiative is doing, and results. Learn how specific initiatives are making a difference – and what you can do to make a difference, too.
Research has examined both engineering demographics and factors improving or impeding diversity. However, media regularly emphasizes current lack of diversity in technology, while putting considerably less focus on specific actions to drive change. We will share some research data, as well as information about a number of initiatives to draw in young people - from elementary to college - who might otherwise never consider an engineering future, including: target demographic groups, what specifically each initiative is doing, and results. Learn how specific initiatives are making a difference – and what you can do to make a difference, too.
This general slideset is intended for science based educators who work with the public. It is about how to understand the role social media (and social networks) play in public information dissemination, especially relating to natural resources. It is not about watersheds, or specific tools, rather about building strategies and understanding current web uses.
Slides include notes.
CHI 2014 Panel: Opportunities and Risks of Discovering Personality Traits fro...Jeffrey Nichols
We will conduct a panel at CHI 2014 discussing the opportunities and implications of the coming wave of new analytics that allow individuals' intrinsic traits, such as personality and motivations, to be mined from their behaviors on social platforms.
For more information, see the Facebook page for the panel here:
https://www.facebook.com/events/633305060096913/
What does it mean to work with a generation? What is a generation? A generation is generally understood as people who were born in a similar time frame, who have experienced similar life situations, share similar views, attitudes and maybe values which differ from other generations. Great events, traumatic events and unique situations define our experiences and alter out thoughts, feelings and behaviors. Examples of such accounts can include WWI, Depression, bombing of Pearl Harbor, WWII, Korean War, Polio vaccination, assassinations of the Kennedys and King, Walk on the Moon, Vietnam War, computer revolution, Twin Towers, shootings in schools, Super bowls, Presidential elections, special New Year’s Eve parties and so on. My grandmother grew up in the depression and was concerned about such things as lights being on in a room that no one was in and running the water full blast – and to me, these seem inconsequential, even trivial. The events such as those listed above can influence us in positive and negative ways and in the way we think about other nationalities and religions, the workplace, values on how we parent, use of technologies, education, the value we place on others, and even how we try to protect ourselves.
Revised and updated slides for the first day of the Creativity and Design module at the Institute on Asian Consumer Insight, Nanyang Technological University 2016
Roundup of GWC15 - Brighton Gamification MeetupJoshua Wong
My personal aggregation of pertinent points made at the Gamification World Congress 2015 as well as my first ever professional presentation/slideshare upload. Comments regarding content and presentation design are most welcomed.
Communicating Across a Multi-Generational Campusmichellebaker
These slides are part of the "Communicating Across a Multi-Generational Campus" workshop, delivered at Ball State University in September 2014.
Workshop facilitated by Michelle Baker, phase(two)learning.
phasetwolearning.com - phasetwolearning@gmail.com
Research has examined both engineering demographics and factors improving or impeding diversity. However, media regularly emphasizes current lack of diversity in technology, while putting considerably less focus on specific actions to drive change. We will share some research data, as well as information about a number of initiatives to draw in young people - from elementary to college - who might otherwise never consider an engineering future, including: target demographic groups, what specifically each initiative is doing, and results. Learn how specific initiatives are making a difference – and what you can do to make a difference, too.
Research has examined both engineering demographics and factors improving or impeding diversity. However, media regularly emphasizes current lack of diversity in technology, while putting considerably less focus on specific actions to drive change. We will share some research data, as well as information about a number of initiatives to draw in young people - from elementary to college - who might otherwise never consider an engineering future, including: target demographic groups, what specifically each initiative is doing, and results. Learn how specific initiatives are making a difference – and what you can do to make a difference, too.
This general slideset is intended for science based educators who work with the public. It is about how to understand the role social media (and social networks) play in public information dissemination, especially relating to natural resources. It is not about watersheds, or specific tools, rather about building strategies and understanding current web uses.
Slides include notes.
CHI 2014 Panel: Opportunities and Risks of Discovering Personality Traits fro...Jeffrey Nichols
We will conduct a panel at CHI 2014 discussing the opportunities and implications of the coming wave of new analytics that allow individuals' intrinsic traits, such as personality and motivations, to be mined from their behaviors on social platforms.
For more information, see the Facebook page for the panel here:
https://www.facebook.com/events/633305060096913/
What does it mean to work with a generation? What is a generation? A generation is generally understood as people who were born in a similar time frame, who have experienced similar life situations, share similar views, attitudes and maybe values which differ from other generations. Great events, traumatic events and unique situations define our experiences and alter out thoughts, feelings and behaviors. Examples of such accounts can include WWI, Depression, bombing of Pearl Harbor, WWII, Korean War, Polio vaccination, assassinations of the Kennedys and King, Walk on the Moon, Vietnam War, computer revolution, Twin Towers, shootings in schools, Super bowls, Presidential elections, special New Year’s Eve parties and so on. My grandmother grew up in the depression and was concerned about such things as lights being on in a room that no one was in and running the water full blast – and to me, these seem inconsequential, even trivial. The events such as those listed above can influence us in positive and negative ways and in the way we think about other nationalities and religions, the workplace, values on how we parent, use of technologies, education, the value we place on others, and even how we try to protect ourselves.
Generational Differences: Millennials, Social media, and EducationJoshua Murdock
This is my presentation from Learning Services at Valencia College on Generational Differences in both the classroom and workplace. It focuses mainly on the Millennial generation, the majority of students in our classrooms today. Dives into social media (Facebook & Twitter) and other key factors that could help engage students.
Current challenges for educational technology researchMartin Oliver
Current challenges for educational technology research
Mayes described educational technology research as being like the film, 'Groundhog Day', with "cycles of high expectation [...] followed by proportionate disappointment", and "a cyclical failure to learn from the past". Fifteen years on, this experience still rings true.
Is this pattern inevitable and inescapable? This paper identified several challenges faced by work in this area. Together, they go some way towards explaining this pattern, and identifying what will need to change if we are to break out of this.
These challenges include the strategic difficulty of maintaining research work across cycles of new technology; the methodological challenge of studying things people have forgotten they are using; the epistemological challenge of reconceptualising the relationship between technology, users and effects; the practical challenge of knowing our learners; and the political challenge of securing funding for anything other than instrumental, applied work.
----
Seminar at Oxford education department, 17/11/10. Cited papers listed in the speaker's notes.
Learn how to build a better candidate persona with Paul Hebert, contributor to Fistful of Talent and Andre Boulais from Jobvite. They will outline what is a candidate persona and why you need them to improve your recruiting process
Researching people: using questionnaires and interviewsJenna Condie
Social research methods lecture for animation masters students @salforduni. Introducing the two dominant social research methods - questionnaires and interviews.
What's the Big Deal About Big Data?.pdfSteven Jong
If a CPU is a computer, then there are now hundreds of computers for each person on earth, all of them collecting raw data, some at prodigious rates. The total amount of data in the world is doubling every two years, and the uses to which that data can be put are amazing. As a market segment, Big Data is growing faster than the software industry. Documenting Big Data is thus a lucrative and interesting field for technical communicators.
What is Big Data and how is it fundamentally different from storing files? In what fields is Big Data being used today? What are some examples of how the data can be analyzed and used? Are there any ethical issues involved? What skills and knowledge do you need to know to break into the field? The presenter, who has worked for several years for a storage vendor, offers his experience and perspective.
The DITA standard, now nearly 20 years old, wasn't created whole, but instead was built on foundational work by Robert Horn, Dr. Edmond Weiss, writers at IBM, and others. Before DITA codified information types, writers were creating structured information without tool support.
Steve Jong, who learned and passed along structured writing techniques in the 1980s, talks about the origins of the theory and the fundamental skill that preceded DITA but is still required today: information typing in the writer’s mind.
Embedded User Assistance: Third Rail or Third Way?Steven Jong
It’s challenging to provide technical documentation in an environment where people say “nobody reads the manual” (or even “nobody looks at the help”) and instead demand “intuitive interfaces.” Smartphones are now the most common web browser, and we face an audience with little patience for reading; we feel squeezed out of existence. But there’s an opportunity for us to go from a supporting, or even superfluous, role to center stage: by providing embedded user assistance.
Steve describes and gives examples of embedded assistance, shows how it’s being used today, discuses the challenges of working close to or even inside the code, and relates the effects of participating throughout the design process (as in an Agile environment) as well as working with UX designers (or becoming one yourself).
Presentation given at STC New England InterChange Conference, 2 April 2016, Lowell, Massachusetts USA.
Do audiences want screenshots, conceptual illustrations, and visually pleasing graphics, or not? Does the delivery medium (print, online, Web) affect their expectations? Is a screenshot worth extra effort and expense, particularly if the information product is delivered in multiple languages? And when an illustration is the best choice, what are the best practices for producing it?
Four ways mentoring strengthens our professionSteven Jong
Mentoring is an ongoing advisory or guiding relationship in which knowledge and skills are passed on. This presentation describes the benefits of mentoring for those being mentored, those doing the mentoring, work groups, and the profession itself.
Is DITA/XML in your future? Have you heard rumors of an impending CMS? Or do you suspect these tools will be in your future sooner or later?
Two veterans, Steve Jong and Anna Pratt, have moved from FrameMaker/Word/RoboHelp to XMetaL and, variously, Vasont CMS, Perforce, and Microsoft Team Foundation Server CMS. Steve and Anna describe the transition they underwent, expose the love-hate relationship you’ll develop with DITA, and share their insights about how to survive and thrive in an XML world.
Communicating with the Audiences of the FutureSteven Jong
Predicting future technology is hard, but thanks to demographics and surveys, predicting future audiences is actually fairly easy. Understanding future audiences gives insights into future workers and the future of our professional society.
Presentation given by Steven Jong at InterChange 2014, the regional conference of the New England Chapter of the Society for Technical Communication, Lowell, Massachusetts, USA, 29 March 2014.
[Re-uploaded 4/21 as a PPTX with presenter notes--sfj]
Overview of the Certified Professional Technical Communicator credential offered by the STC Certification Commission. Presentation by Steven Jong, Chairman of the Commission, at the Society for Technical Communication (STC) Summit, Rosemont IL, 22 May 2012.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
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3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
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Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
7. Survey: “What makes your
generation unique?”
Rank Milennial Gen X Boomer
1
Technology use
(24%)
Technology use
(12%)
Work ethic (17%)
2
Music/Pop culture
(11%)
Work ethic (11%) Respectful (14%)
3 Liberal/tolerant (7%)
Conservative/
Traditional (7%)
Values/Morals (8%)
Pew Research Group
14
8. Top photo: GM, from https://usat.ly/2PBrBWBUSAA, from https://bit.ly/2Q1T44D
Bottom photo: Getty Images
15
13. “Boomer” generation
• Born: 1946–1964 (2018: 54–72)
• Leader class
• Influences: TV, JFK
assassination, Vietnam War,
Woodstock, Watergate
• Attitudes: materialistic,
workaholic, individualistic, free-
spirited, suspicious of authority
• Information needs: text, simplicity
• Work style: face-to-face meetings
Jacob Lund, Shutterstock
25
14. “Gen X” generation
• Born: 1965–1980 (2018: 38–53)
• Manager class
• Influences: computers, video
games, Challenger disaster, end
of Cold War, Gulf War I
• Attitudes: self-reliant,
entrepreneurial; mistrustful of
government; anxious about jobs
• Information needs: text, visual
• Work style: hands off
CUInsight
26
15. “Millennial” generation
• Born: 1981–1996 (2018: 22–
37)
• Worker class
• Influences: smartphones,
Internet, diversity, Columbine
• Attitudes: busy, stressed;
collaborative, goal-driven
• Information needs: visual,
embedded
• Work style: hands on
Gino Santa Maria, Dreamstime
27
17. Boomer
• Life event: JFK assassination
• Car: Prius
• Goal: Fulfillment
• Ideal job: High paying
• Work style: Face to face
• Trusted source: Brittanica
• Success is: Putting in the time
• Stressors: Age discrimination
Thinkstock
36
18. Gen X
• Life event: Challenger disaster
• Car: Leased BMW
• Goal: Balancing work and life
• Ideal job: Project leader
• Work style: Self-reliant
• Trusted source: Google
• Success is: Done on time
• Stressors: Stuffing my 401(k)
Fotolia
37
19. Millennial
• Life event: Columbine shooting
• Car: Uber
• Goal: Saving the world
• Ideal job: Making an impact
• Work style: Group texts
• Trusted source: Wikipedia
• Success is: Positive feedback
• Stressors: Student loans
Depositphotos
38
21. Presenting information to this
younger generation
• They may be tech-immersed but not tech-savvy
• Don’t write, show (videos are a powerful draw)
• Discuss achievements and feedback
• Use augmented reality, virtual reality, gamification
• Training: video (TEDtalk style)
41
23. Presenting information to this
older generation
• Explain new tech in terms of old tech
• Show app steps you think are obvious, but aren’t to them
• Show how things look when they succeed, and give tips
for recovering from errors
45
26. Boomers in the workplace
are considered:
• Experienced with corporate
environment
• Self-directed
• Live to work
• Loyal, productive, hard-working
• Team players
• Competitive
• Interested in pay and respect
Ernst & Young generation survey, 2013,
http://www.ey.com/US/en/Issues/Talent-management/Talent-
Survey-The-generational-management-shift
52
28. Millennials in the workplace
are considered:
• Enthusiastic
• Tech-savvy
• Entrepreneurial
• Inexperienced with corporate
environment
• Used to constant, individual
feedback
• Interested in fulfillment more than
money
• Interested in social goals
“Mentoring Millennials,” Meister and Willyerd,
Harvard Business Review, May 2010
54
29. Working with (significantly)
older people
• Don’t discriminate by age
• Show your work
• Do not say, “I have parents your age” even if you do
• Never say “This is so easy!”
• Don’t roll your eyes—take them seriously, despite their
age
• Be willing to learn
• Look for a mentor
• Don’t make the boss look bad in public
• If you’re their boss, ask for feedback, and listen
• They’ve had to work hard since they were your age to
get where they are today
• Ignore the occasional insensitive comment—they’re
not woke
• Tune your messages
Scott Griessel, Getty Images
55
30. Working with (significantly)
younger people
• Don’t discriminate by age
• Be flexible
• Do not say, “I have kids your age!” (even if you
do)
• Things have changed since you were their age
• If you’re the boss, they may still be right
• Coach, don’t micromanage
• Mentor, don’t boss
• Don’t criticize them in front of others
• Coach them through the occasional social
awkwardness
• Tune your messages
57
33. For more information (1)
• Strauss and Howe: Generations (1991); The Fourth Turning (1997);
Millennials Rising (2000)
• Pew Research Center, Millennials: A Portrait of Generation Next,
February 2010
• Pew Research Group, “The Whys and Hows of Generations
Research,” 3 September 2015
• Richard Fry, “Millennials projected to overtake Baby Boomers as
America's largest generation,” Pew Research Center, 1 March 2018
• Victoria Deen McCrady, “Millennials: A New Breed of Novice.” STC
Intercom, September 2015
65
34. For more information (2)
• Tekla S. Perry, “Does Age Discrimination in Tech Start at
40?” IEEE Spectrum, 20 October 2017
• Matthew Hennessey, “Generation X needs to save
America from millennials.” N.Y. Post, 5 August 2017.
• Ernst & Young, Global Generations: A global study on
work-life challenges across generations, 2015
• Jessica Kriegel, Unfairly Labeled: How Your Workplace
Can Benefit from Ditching Generational Stereotypes,
Wiley, 2016
66