Based in the 2013/14 global contact centre benchmarking report published by Dimension Data, this presentation aims to share the vision that, within contact centres, the agents's role is expanding! According to this report, almost a third of the contact agents are handling transactions from a variety of channels , requiring more collaborative interaction across the entire company. The roles are broadening in scope and becoming more interesting, but also tougher to perform.
Based in the 2013/14 global contact centre benchmarking report published by Dimension Data, this presentation aims to share the vision that, within contact centres, the agents's role is expanding
Presentation of the article "Integrated Marketing Communications in U.S. Advertising Agencies: An Exploratory Study"
It is taken from September-October 1997 Journal of Advertising Research...
Based in the 2013/14 global contact centre benchmarking report published by Dimension Data, this presentation aims to share the vision that, within contact centres, the agents's role is expanding
Presentation of the article "Integrated Marketing Communications in U.S. Advertising Agencies: An Exploratory Study"
It is taken from September-October 1997 Journal of Advertising Research...
Improving hr management through gamification - Manu Melwin Joymanumelwin
While many skeptics still struggle to understand how playing a game can have a real business impact, companies that have implemented external, customer-facing gamification have discovered that there’s far more to it than meets the eye. These programs have tremendous power to spur motivation and influence customer behavior.
IBM: The Future of Work is Here: Is the people function 'fit for purpose'?Emma Mirrington
Dave Millner, Workforce Science & Analytics, will look at what you need to consider in order to ensure that the Resourcing/HR function can deliver the talent-based solutions both today and in the future. Key points will include: • A brief overview of the Future of Work trends being seen in 2017 • What challenges will this create from business leaders and the workforce in our organisations? • What does this mean for the Future of HR (technology adoption, new talent practices, new ways of acquiring talent etc.)?
Bill Boorman will look at candidate mobility in 2017. Length of service is shrinking rapidly. People are having more jobs with more companies than ever before. In this session Bill Boorman looks at what this means for talent attraction, from attraction to branding, and the tech needed to support the changing world of work.
Communication Map With Strategic Content And Important Tasks Report Ppt Pdf D...SlideTeam
"You can download this product from SlideTeam.net"
Here we present Communication Map With Strategic Content And Important Tasks Report PPT PDF Document one pager PowerPoint template. Raise awareness of the project and communicate the key messages to your audience. Develop your own communication strategy and execute the project. This communication plan one pager PowerPoint template has enough space to display the objectives of communication strategy. This strategy PowerPoint template will let you devise a plan for achieving the objectives. You can talk about the ways to communicate and spread awareness about your product. You can also incorporate this readily available PowerPoint template to prepare a communication plan for presenting it to your audience. This marketing communication strategy one pager PowerPoint template will enable you move from where you are to where you want to be. A strategy made using this one pager will enable you transform your company into a brand. Build an effective strategy to convey your key message and content to your target audience taking advantage of this professionally curated marketing communication strategy PowerPoint template. It is completely editable and can be modified as per your requirements. From changing its color to text everything can be done in minutes. Grab this Communication Map With Strategic Content And Important Tasks Report PPT PDF Document one pager template now. https://bit.ly/3BIRUCx
The 2014/2015 HRM Recruit – Employee Engagement Report brings insight into the primary engagement drivers of over 13,000 professionals in Ireland across 12 functional areas. In the report we look at and weight the factors that have most impact and highlight those, that for some functions, do not give the engagement advantage one might expect.
A great onboarding process will save your company money and talentBattlejungle
Why onboarding is an essential part of employee training? Check out our new video presentation to learn more and start to create your new onboarding process today!
This assignment focused on creating a section of a course brief for a corporate client. Identifying the issue that the client is having and proposing an after-training ideal state. It focused on identifying the target audience beyond just what their positions in a company were, looking at age, education, and a typical mindset toward their jobs. It also introduced the idea of subject matter experts and how to pair with them to create content.
Limitations of gamification in recruitment - Gamification in Recruitmentmanumelwin
Administering a test or a game remotely has the potential to screen out entire classes of workers. Whilst online games are popular with multiple demographic groups, there is a clear link between social deprivation and internet use.
Internal Communication Strategy Powerpoint Presentation SlidesSlideTeam
Introducing Internal Communication Strategy PowerPoint Presentation Slides. With the help of domestic communication plan PPT templates, you can plan the activities in order to attain your goals. You can define your communication goals using this internal communication strategy PowerPoint presentation complete deck. If you want to highlight the challenges present during internal communications, then use interpersonal skills PPT visuals. There are various implementations that support the vision and business priorities, thus describe that by using our professionally designed organizational communication analysis PowerPoint presentation template. With the help communication channel development PPT slides, you can create a 30-60-90 plan which is helpful to establish engagement workshops. The corporate communication PPT comprises of a total of twenty-four slides. This business communication plan PowerPoint presentation includes unique diagrams and high-quality icons with which you can make your presentation even more engaging. Therefore, download this ready-to-use enterprise communication management PPT visuals and develop a cohesive culture among your employees. https://bit.ly/3e56ZEU
Effective internal communication in an organizationAbirami GB
Everything you got to know about effective internal communication in an organization such as the challenges, benefits, steps, importance, types, definition, tools used, examples and more. Hope you find it useful. This presentation was done for a seminar in business communication.
LavaCon 2015: Efficient Translation Management - 5 Specific Metrics That Wil...Scott Carothers
Scott Carothers of Kinetic theTechnologyAgency presents valuable metrics for improving language translation quality and streamlining the process for global enterprises.
Improving hr management through gamification - Manu Melwin Joymanumelwin
While many skeptics still struggle to understand how playing a game can have a real business impact, companies that have implemented external, customer-facing gamification have discovered that there’s far more to it than meets the eye. These programs have tremendous power to spur motivation and influence customer behavior.
IBM: The Future of Work is Here: Is the people function 'fit for purpose'?Emma Mirrington
Dave Millner, Workforce Science & Analytics, will look at what you need to consider in order to ensure that the Resourcing/HR function can deliver the talent-based solutions both today and in the future. Key points will include: • A brief overview of the Future of Work trends being seen in 2017 • What challenges will this create from business leaders and the workforce in our organisations? • What does this mean for the Future of HR (technology adoption, new talent practices, new ways of acquiring talent etc.)?
Bill Boorman will look at candidate mobility in 2017. Length of service is shrinking rapidly. People are having more jobs with more companies than ever before. In this session Bill Boorman looks at what this means for talent attraction, from attraction to branding, and the tech needed to support the changing world of work.
Communication Map With Strategic Content And Important Tasks Report Ppt Pdf D...SlideTeam
"You can download this product from SlideTeam.net"
Here we present Communication Map With Strategic Content And Important Tasks Report PPT PDF Document one pager PowerPoint template. Raise awareness of the project and communicate the key messages to your audience. Develop your own communication strategy and execute the project. This communication plan one pager PowerPoint template has enough space to display the objectives of communication strategy. This strategy PowerPoint template will let you devise a plan for achieving the objectives. You can talk about the ways to communicate and spread awareness about your product. You can also incorporate this readily available PowerPoint template to prepare a communication plan for presenting it to your audience. This marketing communication strategy one pager PowerPoint template will enable you move from where you are to where you want to be. A strategy made using this one pager will enable you transform your company into a brand. Build an effective strategy to convey your key message and content to your target audience taking advantage of this professionally curated marketing communication strategy PowerPoint template. It is completely editable and can be modified as per your requirements. From changing its color to text everything can be done in minutes. Grab this Communication Map With Strategic Content And Important Tasks Report PPT PDF Document one pager template now. https://bit.ly/3BIRUCx
The 2014/2015 HRM Recruit – Employee Engagement Report brings insight into the primary engagement drivers of over 13,000 professionals in Ireland across 12 functional areas. In the report we look at and weight the factors that have most impact and highlight those, that for some functions, do not give the engagement advantage one might expect.
A great onboarding process will save your company money and talentBattlejungle
Why onboarding is an essential part of employee training? Check out our new video presentation to learn more and start to create your new onboarding process today!
This assignment focused on creating a section of a course brief for a corporate client. Identifying the issue that the client is having and proposing an after-training ideal state. It focused on identifying the target audience beyond just what their positions in a company were, looking at age, education, and a typical mindset toward their jobs. It also introduced the idea of subject matter experts and how to pair with them to create content.
Limitations of gamification in recruitment - Gamification in Recruitmentmanumelwin
Administering a test or a game remotely has the potential to screen out entire classes of workers. Whilst online games are popular with multiple demographic groups, there is a clear link between social deprivation and internet use.
Internal Communication Strategy Powerpoint Presentation SlidesSlideTeam
Introducing Internal Communication Strategy PowerPoint Presentation Slides. With the help of domestic communication plan PPT templates, you can plan the activities in order to attain your goals. You can define your communication goals using this internal communication strategy PowerPoint presentation complete deck. If you want to highlight the challenges present during internal communications, then use interpersonal skills PPT visuals. There are various implementations that support the vision and business priorities, thus describe that by using our professionally designed organizational communication analysis PowerPoint presentation template. With the help communication channel development PPT slides, you can create a 30-60-90 plan which is helpful to establish engagement workshops. The corporate communication PPT comprises of a total of twenty-four slides. This business communication plan PowerPoint presentation includes unique diagrams and high-quality icons with which you can make your presentation even more engaging. Therefore, download this ready-to-use enterprise communication management PPT visuals and develop a cohesive culture among your employees. https://bit.ly/3e56ZEU
Effective internal communication in an organizationAbirami GB
Everything you got to know about effective internal communication in an organization such as the challenges, benefits, steps, importance, types, definition, tools used, examples and more. Hope you find it useful. This presentation was done for a seminar in business communication.
LavaCon 2015: Efficient Translation Management - 5 Specific Metrics That Wil...Scott Carothers
Scott Carothers of Kinetic theTechnologyAgency presents valuable metrics for improving language translation quality and streamlining the process for global enterprises.
You Can't Change Culture, But You Can Change Behavior (DevOpsDays Rome 2012)dev2ops
Presentation by Damon Edwards at DevOpsDays Rome 2012.
Topics:
• What do we mean by "Culture"?
• DevOps Vision defined
1. See the system
2. Focus on flow
3. Recognize feedback loops
4. Look for continuous improvement opportunities
• Examples of techniques that high performing companies use
Make Culture, Not War: The Secret to Great Teams & OrganizationsTeresa Brazen
Fluxible Conference 2013, Talk by Teresa Brazen
Video of the talk here: http://www.fluxible.ca/2014/01/video-teresa-brazen/
More org/team culture tips & methods here: http://www.cooper.com/topics/designing-culture/
“We’re way off schedule. Everyone is disengaged. No one is on board with the vision.” Sound familiar? What if you could create great products and services without all that drama? What if there was a secret to stellar team dynamics?
From “Ship It Days” to immersive onboarding programs, learn about curious, compelling ways that people from every role within organizations are creating inspired cultures. Drawing from her experience as a team member, team leader, and team facilitator, Teresa Brazen discusses what constitutes a “healthy” culture, how culture impacts design teams and what they create together, and tools and techniques for fostering environments we all want to work in. Along the way, you’ll discover how uniquely well-suited designers are to creating culture change if they adapt the methodologies already in their arsenal.
If you lead a team, want to lead, work remotely, build stuff, wrangle people daily, or just want to learn about invaluable techniques for cultivating inspired team culture this talk is for YOU.
User Insight Vol.1 - Brokerage iPhone apps: Examining the Mobile User ExperienceCorporate Insight
In this study, Corporate Insight's User Research team examined some of the brokerage industry’s most popular mobile apps. CI conducted small-scale usability tests on iPhone apps offered by Charles Schwab, E*TRADE, Fidelity, and Merrill Lynch focusing on design and core features like trade order entry and stock quotes. This slide deck shares the key findings from our mobile usability testing results and also offers advice for financial services firms looking to optimize the mobile user experience on their apps.
Meaning of Training and Development ,objectives of Training and Development ,Methods of Training and Development and Methods of Training and Development used in IBM
Patterns for the digital enterprise: The repeatable patterns that improve bus...Scott Smith
A shift of power in commercial relationships from producers and sellers to buyers has changed marketplace and leadership thinking toward greater collaboration with customers, partners and employees. Fortunately, new capabilities in technology and business practices can help organizations adapt to, even harness, these marketplace dynamics.
Collaboration can be combined with mobility and cloud to enable organizations to innovate and execute faster, better understand and serve their customers, and empower a more engaged workforce. This paper describes seven examples of repeatable approaches for using collaboration practices and capabilities to impact your business, to create competitive advantage and to gain identifiable and measurable ROI.
Collaboration is much more than social media and technologies. It’s an organization whose culture and practices recognize that business transformation includes the interactions of people. They encourage networks of people including employees, partners, customers and other stakeholders, to create business value. They will embed social interactions into core business process and apply analytics to gain insights from social networks.
Virtual Organization, Advantages of Virtual Organization, Disadvantages of Virtual Organization, HUMAN RESOURCE ISSUES IN VIRTUAL ORGANIZATION, TALENT MANAGEMENT, Work-life Balance, Six Sigma, HR Six Sigma Process
Business it and labor strategy infrastructure enhancements to achieve corpora...David Bustin
This is a research paper addressing the financial advantage of properly leveraging IT products and staffing strategies for reducing operating costs.
David Bustin
Roi of online customer service communitiesCentrecom
Consumers have rapidly adopted social media communication technologies and behaviours. Customer service professionals are looking at the possibilities of incorporating these collaborative tools to deliver better customer experiences at a lower cost. This approach seems to have great promise; however, there is little documentation at present on the cost-effectiveness of incorporating social strategies and technologies for businesses.
This presentation, inspired in a previous research study published by Forrester in 2009, aims to give you an overview of processes and touch points to consider if you which to determine the business value of your online communities for customer service and support.
Continuing The Tempkin Group predictions for 2014. Among the key ones were more customer journey mapping, better collection of Voice of the Customer program feedback using things like topic specific surveys, comments on surveys, contact center calls, social media conversations and chats with agents, the evolution of contact centers into what Tempkin called Relationship Hubs (to improve customer loyalty), and integration of customer behavior data.
The Tempkin Group offered up 14 predictions for 2014. Among the key ones were more customer journey mapping, better collection of Voice of the Customer program feedback using things like topic specific surveys, comments on surveys, contact center calls, social media conversations and chats with agents, the evolution of contact centers into what Tempkin called Relationship Hubs (to improve customer loyalty), and integration of customer behavior data.
Social can learn from tradicional customer serviceCentrecom
Traditional customer service is adept at directing queries to the right team or individual. Social platforms can also use automation by analysing keywords and phrases
'Live chat etiquette in customer service' gives you a brief description and some tips of how to deal with your customers via live chat. Having in consideration your customer operator's personality, this presentation aims to guide you through the web chat process
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
2. Sense of purpose 'adds years to life'
According to BBC and a
research published in
Psychological Science,
“having a sense of
purpose may add years
to your life, regardless
of what the purpose is.”
Source : BBC News (13/05/2014)
Well, according to
Dimension Data 2013/14
report, “having a shared
purpose and objective
drives a sense of
belonging that increases
employee engagement.”
3. The power of employee engagement
Workforce optimisation (WFO) is
obviously important for the
contact centre industry – a
“people business” – and
optimising human resources to
ensure the best use of this
valued asset is a priority.
Less obvious are the tangible benefits for all stakeholders if
workforce optimisation is executed well.
4. People are the cost component in contact centres – 69% on average. Agent-
based interactions are becoming increasingly critical and this is leading more
organisations to empower their staff to use their own judgement on
enquiries that have financial consequences.
Optimisation Components
5. TOP 3 areas that will improve
staff satisfaction
Optimisation Components
• Clear company goals and purpose
• Proactive communications
• Relationship with direct manager
Engaged employees are not only less likely to leave, but also deliver a
better customer experience and build a quality platform for services
6. Aligning, communicating
and managing KPIs
Optimisation Components
Recording, evaluating and
improving interactions
Defining and developing
the skills need
Forecasting, scheduling,
and monitoring adherence
Operational
processes and
procedures
Performance
management
Quality
management
Workforce
optimisation
Competency
management
7. Optimisation Components
A holistic approach managing the components is crucial to establish employee engagement.
People need to be effectively managed, empowered and
motivated to provide a differentiating service
8. Optimisation Components
As customer management philosophies are extended via new channel offerings and reach
more deeply into the organisation’s back-office functions, workforce optimisation systems
have to become more integrated and intelligent.
Tools that blend user applications for call recording, and quality and performance
management, can be programmed to logically analyse interactions.
9. Competency Management
While technology advances may help
harmonise operational management
approaches, the task of managing and
motivating people to deliver
consistently, every day, remains the
great challenge.
The competency management
landscape is changing. Traditional
methods are no longer effective and
competency management
approaches need to be modernised
to keep up with the changes.
10. Competency Management
1- Bridge the skills gap before entering the job market – align with community
investment programmes aimed at youth development
2- Train for the future – a huge benefit of having Generation Y in your workplace is
their propensity for embracing and engaging with technology. With Generation Y
blending home and work life (as opposed to striving for work-life balance), learning can
happen anywhere, anytime.
Initiatives that can help an organisation step up and deliver
more effective competency management:
11. Competency Management
3- Design your competitive edge – Enabled by technology, learning is moving out of the
classroom and going directly to the learner. Knowledge will be pushed to the desktop where
agents can have direct access to data that’s updated in real time and designed to push
information alerts.
4- Adapt, but maximise skilling – organisations should be able to show the benefit of
each technique and whether a revised approach is enabling faster track towards full
competency – which is currently about 8 weeks. It should also allow for cost comparisons
and information on the level of performance being delivered by trainees.
5- Create a training warranty – a training warranty system that associates training
expenditure with guaranteed improvements in service capability will help transform the
learning function into a value centre, and demonstrate return on investment by linking
training benefits with desired business objectives.
12. Employee satisfaction
Staff satisfaction has been
proven to reflect in employee
engagement levels, which in
turn will affect customer
satisfaction and ultimately the
profitability of organisations in
the private sector, or citizen
engagement in the public sector
Source : Dimension Data
Employee satisfaction surveys
are often too infrequent and
poorly constructed.
Surveys need to be anonymous
to ensure employees feel
comfortable about expressing
how they feel.
13. It’s crucial that contact centres continue to respect their entire employee
population’s need to understand the bigger picture and objectives of the enterprise
14. Call us today
+356 2364 4000
or drop us an e-mail
info.centrecom@centrecom.eu
or visit us
www.centrecom.eu
centrecomnews.com
Need help catching up with
your customers?