This document provides an outline for a lesson on using the WooCommerce System Status tool. It discusses when to use the tool, an overview of the information provided in the System Status tabs including reports on the server environment, plugins, and templates. It also describes common errors shown in the tool and potential solutions like ensuring compatible WordPress and WooCommerce versions or increasing PHP memory limits. The Tools tab is also covered which can help fix specific problems by clearing caches, counting terms, and clearing customer sessions. In summary, the System Status tool provides vital information for troubleshooting and fixing issues.

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WooCommerce
System Status

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WC System Status - Lesson Outline
● Why & When You Should Be Using It
● System Status Tab: Overview
● System Status Tab: Common Errors &
Solutions
● Tools Tab: Fix your WC Problems

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WC System Status - What, Why & When
★ WC System Status: vital, underused,
underestimated tool to find errors
★ Why: it’s your friend. Report
problems on a regular basis :)
★ When: it should be used regularly,
or at least before asking for help. It
contains answers to most common
troubleshooting questions
★ Perfect starting point, solves 50-60%

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WC System Status - What, Why & When
★ WC System Status problems:
○ too technical
○ too much information
○ “it’s all “server stuff” and I’m
not a hosting-savvy person”
○ “what’s in it for me?”
○ store owners may need guidance

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WC System Status Overview
★ 3 Tabs
○ Reports
○ Tools
○ Error Logs
★ “Get System Report”
○ Copy/Paste for Support
★ WP Environment

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WC System Status Overview
★ Server Environment (hosting)
★ Database checks
★ Active Plugins (updates?)
★ WC Settings
★ WC Pages (shortcodes)
★ Theme (child, update?)
★ Template overrides (vs hooks)

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WC System Status - Errors & Solutions
★ Let’s list those
errors you’ll
spend 99% time
on (+ solutions)
★ WC-WP versions
compatible?
WP.org:
“Compatible up
to 4.4.2”
★ Fix: downgrade?

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WC System Status - Errors & Solutions
★ WP Memory Limit
★ Ever seen "Fatal Error:
Allowed memory size of ***
bytes exhausted ..."?
★ PHP has hit the maximum
memory limit allocated
★ Fix (depends on host!):
define('WP_MEMORY_LIMIT',
'1000M'); @ wp-config.php

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WC System Status - Errors & Solutions
★ Recommended PHP version:
just like plugins, it’s vital
to keep PHP up to date
★ 100% depends on hosting.
Do they support it?
★ Should be able to upgrade
instantly via CPanel. Do
gradual updates (i.e. no
PHP 7). No dowtime :)

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WC System Status - Errors & Solutions
★ Max Size: max size for
image + virtual download
★ Time Limit: seconds spent
on an operation before
timing out (imp/export)
★ Max Upload Size: largest
Media file that can be
uploaded to WP

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WC System Status - Errors & Solutions
★ SUHOSIN -> advanced
protection system for PHP
(variations not saving?)
★ fsockopen/cURL ->
problems with payment
gateways
★ SoapClient -> problems
with shipping APIs

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WC System Status - Errors & Solutions
★ Active Plugins Box. Errors in
Red
★ Works for WP.org and
WooThemes Helper Licences
but may not work for other
third party plugins e.g.
CodeCanyon (enable mail
notifications re: updates)
★ As usual, test @ Dev first

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WC System Status - Errors & Solutions
★ WC Pages: URL, page ID
★ Pass the test when WC finds
shortcode, for example
[woocommerce_cart]
★ Wish they were clickable :)
★ Error if doesn’t exist, if has
no shortcode, if @ trash

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WC System Status - Errors & Solutions
★ Theme Box
★ Theme name
★ Child theme?
★ Parent Theme Version
*should* show if a new
version is available (WP.org
& WooThemes’s Helper
Licences only)

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WC System Status - Errors & Solutions
★ Template Overrides Box
★ Should be empty (bad
practice). Override only
if strictly required (use
hooks)
★ If not empty, child and
parent maybe use old
template versions. Redo
them or substitute with
hooks (better option)

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WC System Status - Tools Tab
★ Great tools to fix specific
development problems
★ Beware of Warnings and Notes,
could delete all data…
★ Mostly clear cache / sessions,
debug tools

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WC System Status - Tools Tab
★ Clear Transients & Clear Expired
Transients
★ Transients “store data that
takes a long time to get - next
time you need it, it returns it
faster” (“server” cache) e.g.:
○ Variations prices
○ Shipping rates
○ Related products

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WC System Status - Tools Tab
★ Term Counts: recount for Cat
counters, Widgets, Admin
counters after editing visibility
★ Customer Sessions: “store
information to be used across
multiple pages” e.g. Cart Items
○ Useful if testing/developing
Cart/Checkout and nothing
seems to work

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★ First thing to look at when
troubleshooting
★ Helps solve biggest problem: out of
date theme, plugins and templates
overrides
★ Does not help with conflicts
★ Does not always work with third party
plugins / themes
WC System Status

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Thank You!
You’re One Step Closer to
Mastering WooCommerce!