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Deliberate Practice in
Testing
DWAYNE GREEN
Bio
• Team Lead ofTesting at 1-800 Contacts located in
Draper, UT.
• 10 years of industry experience and has a passion for
developing skills in testing.
• Active in local software craftsmanship and testing
meetups.
• @n00btester.
My Origin Story
What Problem Am I Trying Solve:
How do I train testers efficiently and with great skill?
Or
How do I help create experts?
What Is Practice?
• “Repeated exercise in or performance of an activity
or skill so as to acquire or maintain proficiency in it.”
• Oxford Pocket Dictionary
Why Practice?
• Why is practicing a benefit?
• What are some examples of practice?
• Examples of “naïve” practice in real life:
• Walking
• Driving a Car
Capability & “The Gift”
• Mozart
• We are capable of more than we think
• The Gift:Adaptability
Memorization Exercise
412527246060313028
Source:TellingAin’tTraining, 2002
• 4 seasons in a year
• 12 months in a year
• 52 weeks in a year
• 7 days in a week
• 24 hours in a day
• 60 minutes in an hour
• 60 seconds in a minute
• 31, 30, or 28 days in a month
412527246060313028Source:TellingAin’tTraining, 2002
Memorization Exercise
412527246060313028
Source:TellingAin’tTraining, 2002
Purposeful Practice:
• Well defined specific goals
• Focused
• Get Feedback
• Get out of your comfort zone
Purposeful Practice Exercise:
• 2 min
• Create the 3 most important charters based on what
you think are the most important goals for someone
interested in attending the ConTEST NYC
Conference using the website.
• Goal: Charter should contain a specific feature for focus and
highlight a specific risk
Purposeful Practice Exercise:
• Simple Example:
• Test Buy Now Feature to buy a ticket
• Better Example:
• Use the four Buy Now options to verify ticket prices are correct with
different discounts and fees for a NewYork resident
Deliberate Practice:
• Must be deliberate – requires full attention and
conscious actions
• Develops skills that have already been established with
effective training techniques
• Training should be overseen by a coach or teacher
• Produces and depends on effective mental
representations
• Building or modifying previously acquired skills by
focusing on aspects of those skills
Deliberate Practice vs Purposeful
Practice in Testing
• Skill Identification
• CoachingTechniques
How to create an inventory of skills and
skill acquisition
• WHOSE
• http://whose.associationforsoftwaretesting.org/index.php?title=Ma
in_Page
• Tester Skills
• http://www.satisfice.com/rst-appendices.pdf
Expert Performers:
• These are some of the individuals I consider as
Expert Performers:
• Rob Sabourin
• Anna Royzman
• Perze Ababa
• Simon 'Peter' Schrijver
• Tony Gutierrez
• Matt Heusser
• Michael Larsen
• Justin Rorhman
• Richard Bradshaw
• Dan Billing
• Alan Page
• Scott Barber
• Dawn Haynes
• Lee Copeland
• James Bach
• Michael Bolton
• Griffin Jones
• Paul Holland
• Huib Schoots
• AND MANY OTHERS
*These people listed have had some impact on my own learning and skill improvement and
are people “I” consider an expert in some way.
The importance of Feedback during
practice
• You can do this on your own, but you may want the
feedback from a person who has the skill you are
looking to acquire.
Why we need to create mental models
• EXERCISE!!!! – 2 min
• As a car connoisseur, I would like to have a picture of
a car so I can show others what a car looks like.
• AcceptanceCriteria:The car should have 4 wheels
and tires, at least 2 doors, windows, hood, and look
like a car.
Was this your car?
How to Practice
• Create a specific goal for skill improvement
• Get feedback on your performance for the skill
• Build upon foundation skills to build into higher
level skills
• Get out of your comfort zone!
How to impact the culture where you work
• Start small – create practice opportunities
• Obtain buy-in
• Be a role model

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Dwayne Green: Deliberate Practice in Testing

  • 2. Bio • Team Lead ofTesting at 1-800 Contacts located in Draper, UT. • 10 years of industry experience and has a passion for developing skills in testing. • Active in local software craftsmanship and testing meetups. • @n00btester.
  • 4. What Problem Am I Trying Solve: How do I train testers efficiently and with great skill? Or How do I help create experts?
  • 5. What Is Practice? • “Repeated exercise in or performance of an activity or skill so as to acquire or maintain proficiency in it.” • Oxford Pocket Dictionary
  • 6. Why Practice? • Why is practicing a benefit? • What are some examples of practice? • Examples of “naïve” practice in real life: • Walking • Driving a Car
  • 7. Capability & “The Gift” • Mozart • We are capable of more than we think • The Gift:Adaptability
  • 9. • 4 seasons in a year • 12 months in a year • 52 weeks in a year • 7 days in a week • 24 hours in a day • 60 minutes in an hour • 60 seconds in a minute • 31, 30, or 28 days in a month 412527246060313028Source:TellingAin’tTraining, 2002
  • 11. Purposeful Practice: • Well defined specific goals • Focused • Get Feedback • Get out of your comfort zone
  • 12. Purposeful Practice Exercise: • 2 min • Create the 3 most important charters based on what you think are the most important goals for someone interested in attending the ConTEST NYC Conference using the website. • Goal: Charter should contain a specific feature for focus and highlight a specific risk
  • 13. Purposeful Practice Exercise: • Simple Example: • Test Buy Now Feature to buy a ticket • Better Example: • Use the four Buy Now options to verify ticket prices are correct with different discounts and fees for a NewYork resident
  • 14. Deliberate Practice: • Must be deliberate – requires full attention and conscious actions • Develops skills that have already been established with effective training techniques • Training should be overseen by a coach or teacher • Produces and depends on effective mental representations • Building or modifying previously acquired skills by focusing on aspects of those skills
  • 15.
  • 16. Deliberate Practice vs Purposeful Practice in Testing • Skill Identification • CoachingTechniques
  • 17. How to create an inventory of skills and skill acquisition • WHOSE • http://whose.associationforsoftwaretesting.org/index.php?title=Ma in_Page • Tester Skills • http://www.satisfice.com/rst-appendices.pdf
  • 18. Expert Performers: • These are some of the individuals I consider as Expert Performers: • Rob Sabourin • Anna Royzman • Perze Ababa • Simon 'Peter' Schrijver • Tony Gutierrez • Matt Heusser • Michael Larsen • Justin Rorhman • Richard Bradshaw • Dan Billing • Alan Page • Scott Barber • Dawn Haynes • Lee Copeland • James Bach • Michael Bolton • Griffin Jones • Paul Holland • Huib Schoots • AND MANY OTHERS *These people listed have had some impact on my own learning and skill improvement and are people “I” consider an expert in some way.
  • 19. The importance of Feedback during practice • You can do this on your own, but you may want the feedback from a person who has the skill you are looking to acquire.
  • 20. Why we need to create mental models • EXERCISE!!!! – 2 min • As a car connoisseur, I would like to have a picture of a car so I can show others what a car looks like. • AcceptanceCriteria:The car should have 4 wheels and tires, at least 2 doors, windows, hood, and look like a car.
  • 22. How to Practice • Create a specific goal for skill improvement • Get feedback on your performance for the skill • Build upon foundation skills to build into higher level skills • Get out of your comfort zone!
  • 23. How to impact the culture where you work • Start small – create practice opportunities • Obtain buy-in • Be a role model