pwcom.co.uk

CIPR Social Summer #ciprsm, 21 June 2012




                 Wikipedia 101: The basics




            by Paul Wilkinson (@EEPaul)
                   BA PhD, DipPR, FCIPR


                 CIPR Approved Trainer
pwcom.co.uk



    Welcome and introductions
    Wikis and Wikimedia projects
    What is Wikipedia?
    The Five Pillars of Wikipedia
    The Core Content Policies
    The CIPR Wikipedia best practice
     guidelines
    Editing Wikipedia

                                              © pwcom.co.uk 2012
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    Introductions




                           © pwcom.co.uk 2012
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    Wiki

     
       … a website which allows its users to
       add, modify, or delete its content via a
       web browser using a simplified markup
       language or a rich-text editor
     
       First Wiki created in 1994 by Ward
       Cunningham
     
       Wiki = Hawaiian for "fast" or "quick"

                                              © pwcom.co.uk 2012
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    Wikiprojects




                          © pwcom.co.uk 2012
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    What is Wikipedia?

    
         a free, collaboratively edited and
        multilingual Internet encyclopedia
    
         supported by the Wikimedia Foundation
    
         22 million articles
    
         c. 100,000 regularly active contributors
    
         launched in January 2001 by Jimmy
        Wales and Larry Sanger
6
    
         runs on free, open source software    © pwcom.co.uk 2012
pwcom.co.uk



    Wikipedia in numbers

     How many Wikipedias?           285
     Global ranking on internet?    6th
     Estimated number of readers?   365m
     Total pageviews per month?     12bn
     Articles in English edition    3.98m
     Pageviews in USA per month?    2.8bn
     Pageviews in UK per month?     632m
                                           © pwcom.co.uk 2012
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    Wikipedia in numbers




                                  © pwcom.co.uk 2012
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    The Five Pillars of Wikipedia

    1. Wikipedia is an encyclopaedia

     It is not a soapbox, an advertising
     platform, a vanity press, an experiment in
     anarchy or democracy, an indiscriminate
     collection of information, or a web
     directory.

                                            © pwcom.co.uk 2012
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     The Five Pillars of Wikipedia

     2. Wikipedia is written from a neutral
       point of view

      … explain the major points in a balanced
      and impartial manner... strive for
      verifiable accuracy... cite verifiable,
      authoritative sources ...

                                              © pwcom.co.uk 2012
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     The Five Pillars of Wikipedia

     3. Wikipedia is free content that anyone
       can edit, use, modify, and distribute

      Respect copyright laws ... do not
      plagiarize sources … no editor owns any
      article ... all contributions can and will be
      mercilessly edited and redistributed.

                                                 © pwcom.co.uk 2012
11
pwcom.co.uk



     The Five Pillars of Wikipedia

     4. Editors should interact with each other
       in a respectful and civil manner

      Respect and be polite ... Apply Wikipedia
      etiquette, avoid personal attacks and edit
      wars... Be open and welcoming, and
      assume good faith on the part of others.

                                             © pwcom.co.uk 2012
12
pwcom.co.uk



     The Five Pillars of Wikipedia

     5. Wikipedia does not have firm rules

      Rules … are not carved in stone ...
      wording and interpretation are likely to
      change over time. Be bold (but not
      reckless) in updating articles ... do not
      worry about making mistakes.

                                                  © pwcom.co.uk 2012
13
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     The Core Content Policies

     Three principal core policies:
     
        neutral point of view
     
        verifiability
     
        no original research




                                             © pwcom.co.uk 2012
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     The Core Content Policies

     1. neutral point of view

      All Wikipedia articles and other
      encyclopedic content must be written from
      a neutral point of view, representing
      significant views fairly, proportionately and
      without bias.

                                               © pwcom.co.uk 2012
15
pwcom.co.uk



     The Core Content Policies

     2. verifiability

       Material challenged or likely to be
       challenged, and all quotations, must be
       attributed to a reliable, published source.



                                              © pwcom.co.uk 2012
16
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     The Core Content Policies

     3. no original research

      Wikipedia does not publish original
      thought: all material in Wikipedia must be
      attributable to a reliable, published
      source.


                                              © pwcom.co.uk 2012
17
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     Another important guideline

     Notability

      … a test used by editors to decide
      whether a topic can have its own article.
      Information on Wikipedia must be
      verifiable; if no reliable third-party sources
      can be found on a topic, then it should not
      have a separate article.
                                                © pwcom.co.uk 2012
18
pwcom.co.uk



     The CIPR Wikipedia best practice guidelines




                                             © pwcom.co.uk 2012
19
pwcom.co.uk



     The CIPR Wikipedia best practice guidelines

     Augment:
     
        FSA, ABPI, etc
     
        CIPR code of conduct
     
        CIPR social media
       guidance



                                             © pwcom.co.uk 2012
20
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     The CIPR Wikipedia best practice guidelines

     
           Material in Wikipedia articles should be
         reference-quality information. Nothing else.
     
           Besides the skills needed to write in that
         fashion, what is needed to participate
         successfully in the site is a set of social
         and collaborative talents.


                                                 © pwcom.co.uk 2012
21
pwcom.co.uk



     The CIPR Wikipedia best practice guidelines

     
         Ask for help
     
         Operate within the system
     
         Be honest and open at all times.
     
         Understand the complaints system
     
         Be patient and reasonable
     
         Use good judgement
     
         Handle conflict of interest
                                             © pwcom.co.uk 2012
22
pwcom.co.uk



     Guide to Conflict of Interest on Wikipedia

     
          Subjects require significant coverage in independent reliable
         sources.
     
          Your role is to inform and reference, not promote or sell.
     
          Write without bias, as if you don't work for the company or personally
         know the subject.
     
          State facts and statistics, don't be vague or general.
     
          Take time to get sources and policy right and your content will last.
     
          Be transparent about your conflict of interest
     
          Get neutral, uninvolved, disinterested editors to review your content
     
          Work with the community and we'll work with you.
     
          Communicate, communicate, communicate.
                                                                          © pwcom.co.uk 2012
23
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     The CIPR Wikipedia best practice guidelines

     Includes:
     
        A Step-by-Step Guide: How to improve
       articles
     
        Dos
     
        Don'ts

     To be published c. 27 June 2012
                                              © pwcom.co.uk 2012
24
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     Editing Wikipedia

     Create user account (username policy)
     Add some detail to your user page




                                                © pwcom.co.uk 2012
25
pwcom.co.uk




            © pwcom.co.uk 2012
26
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     Editing Wikipedia

     Create user account (username policy)
     Add some detail to your user page
     Each user also has a talk page




                                                © pwcom.co.uk 2012
27
pwcom.co.uk



     Editing Wikipedia

     Create user account (username policy)
     Add some detail to your user page
     Each user also has ...




                                                © pwcom.co.uk 2012
28
pwcom.co.uk




     Practice drafting, editing here




                                              © pwcom.co.uk 2012
29
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     Set how you want
     Wikipedia interface
     to work




                © pwcom.co.uk 2012
30
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     Editing Wikipedia




                         Even a long watchlist
                         doesn't always
                         highlight lots of edits




                                      © pwcom.co.uk 2012
31
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     Your user contributions
     are all viewable by other
     Wikipedia users




                    © pwcom.co.uk 2012
32
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     Example article



                   © pwcom.co.uk 2012
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     Editing example article
                               © pwcom.co.uk 2012
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     Summarise
     your edits
     before saving




                            © pwcom.co.uk 2012
35
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     Revision history
     also gives access
     to other useful data




                 © pwcom.co.uk 2012
36
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     Contributors,
     User edits,
     No. of watchers
     - all helpful in identifying editors




                                                   © pwcom.co.uk 2012
37
pwcom.co.uk




     Number of views of
     recently created
     example article




                  © pwcom.co.uk 2012
38
pwcom.co.uk


     Editing

     CIPR guide
     
        User
     
        Edit/save
     
        Discuss




                           © pwcom.co.uk 2012
39
pwcom.co.uk

CIPR Social Summer #ciprsm, 21 June 2012




                        Thank you

               Contact: Paul Wilkinson
            Website: www.pwcom.co.uk
           Blog: www.blog.pwcom.co.uk
         Email: paul.wilkinson@pwcom.co.uk
              Tel: +44 (0)20 8858 1104
                 mob: 07788 445920
                  Twitter: @EEPaul
                  Wikipedia: Paul W

Wikipedia basics

  • 1.
    pwcom.co.uk CIPR Social Summer#ciprsm, 21 June 2012 Wikipedia 101: The basics by Paul Wilkinson (@EEPaul) BA PhD, DipPR, FCIPR CIPR Approved Trainer
  • 2.
    pwcom.co.uk Welcome and introductions Wikis and Wikimedia projects What is Wikipedia? The Five Pillars of Wikipedia The Core Content Policies The CIPR Wikipedia best practice guidelines Editing Wikipedia © pwcom.co.uk 2012 2
  • 3.
    pwcom.co.uk Introductions © pwcom.co.uk 2012 3
  • 4.
    pwcom.co.uk Wiki  … a website which allows its users to add, modify, or delete its content via a web browser using a simplified markup language or a rich-text editor  First Wiki created in 1994 by Ward Cunningham  Wiki = Hawaiian for "fast" or "quick" © pwcom.co.uk 2012 4
  • 5.
    pwcom.co.uk Wikiprojects © pwcom.co.uk 2012 5
  • 6.
    pwcom.co.uk What is Wikipedia?  a free, collaboratively edited and multilingual Internet encyclopedia  supported by the Wikimedia Foundation  22 million articles  c. 100,000 regularly active contributors  launched in January 2001 by Jimmy Wales and Larry Sanger 6  runs on free, open source software © pwcom.co.uk 2012
  • 7.
    pwcom.co.uk Wikipedia in numbers How many Wikipedias? 285 Global ranking on internet? 6th Estimated number of readers? 365m Total pageviews per month? 12bn Articles in English edition 3.98m Pageviews in USA per month? 2.8bn Pageviews in UK per month? 632m © pwcom.co.uk 2012 7
  • 8.
    pwcom.co.uk Wikipedia in numbers © pwcom.co.uk 2012 8
  • 9.
    pwcom.co.uk The Five Pillars of Wikipedia 1. Wikipedia is an encyclopaedia It is not a soapbox, an advertising platform, a vanity press, an experiment in anarchy or democracy, an indiscriminate collection of information, or a web directory. © pwcom.co.uk 2012 9
  • 10.
    pwcom.co.uk The Five Pillars of Wikipedia 2. Wikipedia is written from a neutral point of view … explain the major points in a balanced and impartial manner... strive for verifiable accuracy... cite verifiable, authoritative sources ... © pwcom.co.uk 2012 10
  • 11.
    pwcom.co.uk The Five Pillars of Wikipedia 3. Wikipedia is free content that anyone can edit, use, modify, and distribute Respect copyright laws ... do not plagiarize sources … no editor owns any article ... all contributions can and will be mercilessly edited and redistributed. © pwcom.co.uk 2012 11
  • 12.
    pwcom.co.uk The Five Pillars of Wikipedia 4. Editors should interact with each other in a respectful and civil manner Respect and be polite ... Apply Wikipedia etiquette, avoid personal attacks and edit wars... Be open and welcoming, and assume good faith on the part of others. © pwcom.co.uk 2012 12
  • 13.
    pwcom.co.uk The Five Pillars of Wikipedia 5. Wikipedia does not have firm rules Rules … are not carved in stone ... wording and interpretation are likely to change over time. Be bold (but not reckless) in updating articles ... do not worry about making mistakes. © pwcom.co.uk 2012 13
  • 14.
    pwcom.co.uk The Core Content Policies Three principal core policies:  neutral point of view  verifiability  no original research © pwcom.co.uk 2012 14
  • 15.
    pwcom.co.uk The Core Content Policies 1. neutral point of view All Wikipedia articles and other encyclopedic content must be written from a neutral point of view, representing significant views fairly, proportionately and without bias. © pwcom.co.uk 2012 15
  • 16.
    pwcom.co.uk The Core Content Policies 2. verifiability Material challenged or likely to be challenged, and all quotations, must be attributed to a reliable, published source. © pwcom.co.uk 2012 16
  • 17.
    pwcom.co.uk The Core Content Policies 3. no original research Wikipedia does not publish original thought: all material in Wikipedia must be attributable to a reliable, published source. © pwcom.co.uk 2012 17
  • 18.
    pwcom.co.uk Another important guideline Notability … a test used by editors to decide whether a topic can have its own article. Information on Wikipedia must be verifiable; if no reliable third-party sources can be found on a topic, then it should not have a separate article. © pwcom.co.uk 2012 18
  • 19.
    pwcom.co.uk The CIPR Wikipedia best practice guidelines © pwcom.co.uk 2012 19
  • 20.
    pwcom.co.uk The CIPR Wikipedia best practice guidelines Augment:  FSA, ABPI, etc  CIPR code of conduct  CIPR social media guidance © pwcom.co.uk 2012 20
  • 21.
    pwcom.co.uk The CIPR Wikipedia best practice guidelines  Material in Wikipedia articles should be reference-quality information. Nothing else.  Besides the skills needed to write in that fashion, what is needed to participate successfully in the site is a set of social and collaborative talents. © pwcom.co.uk 2012 21
  • 22.
    pwcom.co.uk The CIPR Wikipedia best practice guidelines  Ask for help  Operate within the system  Be honest and open at all times.  Understand the complaints system  Be patient and reasonable  Use good judgement  Handle conflict of interest © pwcom.co.uk 2012 22
  • 23.
    pwcom.co.uk Guide to Conflict of Interest on Wikipedia  Subjects require significant coverage in independent reliable sources.  Your role is to inform and reference, not promote or sell.  Write without bias, as if you don't work for the company or personally know the subject.  State facts and statistics, don't be vague or general.  Take time to get sources and policy right and your content will last.  Be transparent about your conflict of interest  Get neutral, uninvolved, disinterested editors to review your content  Work with the community and we'll work with you.  Communicate, communicate, communicate. © pwcom.co.uk 2012 23
  • 24.
    pwcom.co.uk The CIPR Wikipedia best practice guidelines Includes:  A Step-by-Step Guide: How to improve articles  Dos  Don'ts To be published c. 27 June 2012 © pwcom.co.uk 2012 24
  • 25.
    pwcom.co.uk Editing Wikipedia Create user account (username policy) Add some detail to your user page © pwcom.co.uk 2012 25
  • 26.
    pwcom.co.uk © pwcom.co.uk 2012 26
  • 27.
    pwcom.co.uk Editing Wikipedia Create user account (username policy) Add some detail to your user page Each user also has a talk page © pwcom.co.uk 2012 27
  • 28.
    pwcom.co.uk Editing Wikipedia Create user account (username policy) Add some detail to your user page Each user also has ... © pwcom.co.uk 2012 28
  • 29.
    pwcom.co.uk Practice drafting, editing here © pwcom.co.uk 2012 29
  • 30.
    pwcom.co.uk Set how you want Wikipedia interface to work © pwcom.co.uk 2012 30
  • 31.
    pwcom.co.uk Editing Wikipedia Even a long watchlist doesn't always highlight lots of edits © pwcom.co.uk 2012 31
  • 32.
    pwcom.co.uk Your user contributions are all viewable by other Wikipedia users © pwcom.co.uk 2012 32
  • 33.
    pwcom.co.uk Example article © pwcom.co.uk 2012 33
  • 34.
    pwcom.co.uk Editing example article © pwcom.co.uk 2012 34
  • 35.
    pwcom.co.uk Summarise your edits before saving © pwcom.co.uk 2012 35
  • 36.
    pwcom.co.uk Revision history also gives access to other useful data © pwcom.co.uk 2012 36
  • 37.
    pwcom.co.uk Contributors, User edits, No. of watchers - all helpful in identifying editors © pwcom.co.uk 2012 37
  • 38.
    pwcom.co.uk Number of views of recently created example article © pwcom.co.uk 2012 38
  • 39.
    pwcom.co.uk Editing CIPR guide  User  Edit/save  Discuss © pwcom.co.uk 2012 39
  • 40.
    pwcom.co.uk CIPR Social Summer#ciprsm, 21 June 2012 Thank you Contact: Paul Wilkinson Website: www.pwcom.co.uk Blog: www.blog.pwcom.co.uk Email: paul.wilkinson@pwcom.co.uk Tel: +44 (0)20 8858 1104 mob: 07788 445920 Twitter: @EEPaul Wikipedia: Paul W