Spyware refers to software that is installed onto a computer without the user's consent and collects information about the user. It can impact users' privacy by exposing personal information, security by lowering security settings, and experience through unwanted ads and slowed performance. Symptoms of spyware infection include programs disappearing from task manager and unexpected search results. Users can help prevent spyware by using a firewall, updating software, adjusting security settings, installing antispyware tools, and downloading safely.