The document discusses the rise of social media and collaboration tools, and how companies can benefit from becoming social enterprises. It notes that internet and mobile users now number in the billions globally. While companies currently rely on email, the document cites research finding email wastes 13 hours per week on average and is not well-suited for dispersed teams. Becoming a social enterprise involves implementing modern collaboration tools, cultivating a sharing culture internally, and creating exceptional experiences for both employees and customers through social engagement and dialogue. The benefits are suggested to include increased productivity, motivation, innovation and competitiveness.

1. arne.nielsen@no.ibm.com
Foto: Studio Nordstrønen
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2. why
howto become a social enterprise
&
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3. but first..
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4. some
facts..torsdag 16. mai 13

5. 2,4Billion Internet Users
Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
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6. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
5Billion Mobile Users
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7. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
1Billion Facebook Users
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8. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
2,7Billion each day!
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9. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
300Billion new every day!
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10. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
200Million active users each month!
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11. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
175Million every day!
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12. And..
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13. Some of these are
your employees..
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14. ..and
they use these tools
in their daily work
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15. wether you
like it or not
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16. but worst of all..
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17. you
do not have control
and you can
not stop it
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18. and,
believe it or not:
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19. internet is here to stay
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20. and because
humans are social
the social collaboration
are also here to stay
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21. so, you may as well
start implementing
social collaboration
in your company NOW
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22. before you are
left behind
by your competitors
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23. But, I
do have email!
So has EVERYBODY else!
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24. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
2,2Billon users!
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25. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
144Billion sent every day!
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26. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
68,8 %
Of all email is
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27. Does email really make your company
more potent?
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28. And even worse!
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29. McKinsey Quarterly November 12
28 %Of the workday is used to work with email.
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30. McKinsey Quarterly November 12
13Hours per week is spent handling email.
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31. McKinsey Quarterly November 12
And you
look and look for
exactly
THAT email!
It cost you seconds, minutes, hours, days, months and years - all lost!
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32. McKinsey Quarterly November 12
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33. Dear to do something new!
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34. McKinsey Quarterly November 12
« The work place is becoming more global, more virtual and more
dispersed. Here, information can easily be silo-ed, slowing information
exchange and making decision-making more cumbersome.
However, our need for fast knowledge and quick solutions is increasing.
Email just doesn’t work for these geographically and operationally isolated
situations.»
email is not enough
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35. But, I do
have !
So does EVERYBODY else!
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36. McKinsey Quarterly November 12
ordinary
social media
is not enough
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37. But there is hope!
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38. whybecome a social company
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39. Social is
important for business
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40. IBM internal research
This is what users say
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41. McKinsey Quarterly November 12
25 - 30 %Wasted time for email to be saved
by implementing
modern tools for social collaboration.
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42. 25 %Increased Productivity
McKinsey Quarterly November 12
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43. 10 %
Reduced cost when hiring new employees
McKinsey Quarterly November 12
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44. 15 %
Reduced cost for training
McKinsey Quarterly November 12
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45. HigherMotivation gives
higher
revenue per
employee
1) McKinsey, 2) ClikZ, 3)VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper
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46. StrengthensInfluence,
loyalty
and customers
buying decisions
1) McKinsey, 2) ClikZ, 3)VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper
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47. BetterProfitability
with increased
service level
and customers
leaving
1) McKinsey, 2) ClikZ, 3)VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper
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48. FasterInnovation
brings products
faster to market
1) McKinsey, 2) ClikZ, 3)VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper
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49. Lower
Cost per employee
McKinsey Quarterly November 12
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50. Lower
Turnover of employees
McKinsey Quarterly November 12
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51. Higher
Productivity throughout the organisation
McKinsey Quarterly November 12
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52. Higher
Employee Enagement
IBM internal user study 2011
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53. Better
Competivness!
McKinsey Quarterly November 12
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54. but then comes
the question..
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55. howto become a social enterprise
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56. Transparent
Engaged
Nimble
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57. Internal & External
you must create...
exeptional
employee
experiences
exeptional
customer
experiences
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58. INTERNAL
you must implement
new tools and develop
a sharing culture
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59. But, we do «share»
documents!
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60. In this way?
My Site Your Site This Site That Site Any Site Whatever Site
Copy
Copy
Copy
Copy
Copy
Original
So tell me: Where is the correct version?
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61. Or in this way?
My Files
Everybody
has the
same
version
and all
dialogues
are visible
for all!
Only one copy with access and version control throughout the enterprise
Original
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62. Do not only share
documents
Do share dialogues
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63. Dialogue on documents
You learn easier, faster and more from dialogues than from the document alone!
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64. Collaborate on activities
Gives you control of the business!
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65. Open discussion
Gives you creative solutions!
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66. Share bookmarks
Gives you access to sources!
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67. Social email
Make you more productive at work!
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68. A mobile workplace
Gives you access on all platforms!
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69. exeptional employee
experience
Creates engagement and lojalty!
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70. but even the
best technology
is not enough
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71. you must have
management
commitment and
cultivate employees
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72. but when you succeed
you win over competitors
and make better profits
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73. EXTERNALLY
you must implement new
tools and create dialogue
with your customers
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74. the good customer experiences
Bonds customers to you!
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75. 5seconds
..to catch customers interest
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76. 5
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77. 4
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78. 3
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79. 2
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80. 1
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81. 0
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82. GONE!
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83. 30 %disappear and 50 % of them
never returns
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84. how does that effect
your company’s
revenue and profit?
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85. you must tie your employees
and your customers
together in a sosial dialog
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86. B2B or B2C..
..it is only P2P
that matters
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87. future is SOCIAL
it is up to you
if you want to be part
of it or be left behind
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88. Train leaves NOW!
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89. THANKS!
Epost: arne.nielsen@no.ibm.com
Telefon: +47 41535313
Twitter: @mynotesblog
Blogg: www.mynotesblog.com
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90. FREE workshop
Check how Social Business
may change your company or organisation!
Book a non-comittal
FREE 3 hours workshop
with your top management!
Email: arne.nielsen@no.ibm.com
torsdag 16. mai 13