SlideShare a Scribd company logo
Liz Clyro
Head of internal comms
@mencap_charity
@lizclyro
Why Twitter?
How it began
https://storify.com/lizclyro/our-big-plan-launch-day
What benefits have we seen?
Internal
• Story generation
• Staff recognition
• Cross-team understanding
External
• Support for our online campaigns
• Employer brand recognition
Any challenges?
• Negative posts?
• Numbers
• Capturing knowledge
Top tips
• Top table tweeters
• Pick a #hashtag and stick to it
• Don’t fear negativity
• Collaborate with external comms
mates
Questions?
Visit the CharityComms website
to view slides from past events,
see what events we have
coming up and to check out
what else we do:
www.charitycomms.org.uk
Seminar
30 June 2016
London
#CCinternalcomms
The internal
communicator’s
digital toolkit

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Who's in? Using public social media for internal communications. The internal communicator's digital toolkit seminar, 30 June 2016