SlideShare a Scribd company logo
Facts and Figures
© Maintel | Private & Confidential
700people
employed
76%
Recurring
revenues
25years since
foundation
500%
ICON
Communicate
annual growth
rate
#1Avaya
accredited 280
individual certsCisco
Gold Partner
Security and
Networking
Specialism
40,00
0
supported
sites
2004Listed on AIM
£140m
Market
cap
£170m
Turnover
3
What we do
© Maintel | Private & Confidential
Secured
Connectivity
Customer
Experience
Digital
Workplace
Support Services
Security Services
Insight Services
Technology Partners
© Maintel | Private & Confidential
Connectivity and Cloud
Applications
Core Platforms
Platforms
We have over 7,000 customers, across sectors…
ICON - Intelligent Cloud Optimised Network
What is ICON?
© Maintel | Private & Confidential
• Vendor agnostic IP
Telephony & Unified
Communications as
a Service
• A Network of
Networks
• Inherently Secure
• QOS
• Flexible Contracts ,
Highly available
99.999%
• Managed internet
Connectivity
• SIP Services
• Shared or dedicated
• A suite of hosted
Communications
services delivered by
Maintel
• Mobile Device
Management
• Cyber Security as a
service
Why it’s different?
We re-use your
existing licences
and handsets.
We can provide
preferential terms
for >3 years.
We offer a mix of
Opex or Capex
models to suit and
staged payments on
users, sites and
core.
You choose what
you want to own–
typically handsets
and network
devices, sometimes
licences.
A PCI Compliant
service and
dedicated
equipment
available. Fits inside
your ISMS.
Flexible
payment models
Take advantage
of existing
investments
Own as much or
as little as you
want
Inherently
secure
© Maintel | Private & Confidential
ICON Connect
ICON Secure
Choose from
full service
catalogue
Enhanced
Services
Service
Credits
FieldBased
SDM
Operator
Positions
Unified
Comms
Monthly
Service
Reports
Smartphone
clients
Enhanced
availability
Five 9s
Home &
remote
working
Core technology services
• Microsoft S4B
• Mitel MCD
• Avaya IPO
Support
Services
Availability
SLA 99.99%
Solution
monitoring
Change
mgmt.
bundle
Telephone
Expense
mgmt.
Quarterly
billing
SIP Trunks &
Minutes
Desk Based
SDM
Release
(Patch)
Mangt
Contracted
SLAs
Voicemail
Foundation
Services
Custom
Services
Meeting
Room Video
& Audio
Voice Self
Service
Systems
Integration
Workforce
Mangt
Dedicated
SDM
Call Logging ICON PCI
Call
Recording





 


Tailored Managed Services
Why choose Maintel?
Independence
Agility and capability
Skills and accreditations
Platform independence of ICON
Breadth of capability
Our purpose
Thank you
12
Name: Adam Seymour
Tel: 01922 658502
Email: adam.seymour@maintel.co.uk

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Who are Maintel?

  • 1.
  • 2. Facts and Figures © Maintel | Private & Confidential 700people employed 76% Recurring revenues 25years since foundation 500% ICON Communicate annual growth rate #1Avaya accredited 280 individual certsCisco Gold Partner Security and Networking Specialism 40,00 0 supported sites 2004Listed on AIM £140m Market cap £170m Turnover
  • 3. 3
  • 4. What we do © Maintel | Private & Confidential Secured Connectivity Customer Experience Digital Workplace Support Services Security Services Insight Services
  • 5. Technology Partners © Maintel | Private & Confidential Connectivity and Cloud Applications Core Platforms Platforms
  • 6. We have over 7,000 customers, across sectors…
  • 7. ICON - Intelligent Cloud Optimised Network
  • 8. What is ICON? © Maintel | Private & Confidential • Vendor agnostic IP Telephony & Unified Communications as a Service • A Network of Networks • Inherently Secure • QOS • Flexible Contracts , Highly available 99.999% • Managed internet Connectivity • SIP Services • Shared or dedicated • A suite of hosted Communications services delivered by Maintel • Mobile Device Management • Cyber Security as a service
  • 9. Why it’s different? We re-use your existing licences and handsets. We can provide preferential terms for >3 years. We offer a mix of Opex or Capex models to suit and staged payments on users, sites and core. You choose what you want to own– typically handsets and network devices, sometimes licences. A PCI Compliant service and dedicated equipment available. Fits inside your ISMS. Flexible payment models Take advantage of existing investments Own as much or as little as you want Inherently secure
  • 10. © Maintel | Private & Confidential ICON Connect ICON Secure Choose from full service catalogue Enhanced Services Service Credits FieldBased SDM Operator Positions Unified Comms Monthly Service Reports Smartphone clients Enhanced availability Five 9s Home & remote working Core technology services • Microsoft S4B • Mitel MCD • Avaya IPO Support Services Availability SLA 99.99% Solution monitoring Change mgmt. bundle Telephone Expense mgmt. Quarterly billing SIP Trunks & Minutes Desk Based SDM Release (Patch) Mangt Contracted SLAs Voicemail Foundation Services Custom Services Meeting Room Video & Audio Voice Self Service Systems Integration Workforce Mangt Dedicated SDM Call Logging ICON PCI Call Recording          Tailored Managed Services
  • 11. Why choose Maintel? Independence Agility and capability Skills and accreditations Platform independence of ICON Breadth of capability Our purpose
  • 12. Thank you 12 Name: Adam Seymour Tel: 01922 658502 Email: adam.seymour@maintel.co.uk

Editor's Notes

  1. Introduction These notes are designed to help you get the most from the Maintel slide deck. These slides are to be replaced when the new Maintel ‘Big Picture’ is complete (expected May 17). General tips on presenting these slides These slides have been designed to be used to present a general introduction to Maintel. Please feel free to use only that content that is relevant to your particular need. The slides have been deliberately built with as few words as possible. You therefore need to know what you're going to say - there are no bullet points to read from the slide. It is a good idea to practice before each presentation you give. The material here is flexible and can be used in different ways for different applications. The notes here will help you bring out specific messages that may resonate with your customer or prospect for particular projects. Note that these notes are designed to give you general background. You should pick those bullets that will be relevant and use only those. When you need to add your own content, as will be inevitable, try to use the same ideas as presented here. Finally, please do provide feedback to the Marketing team. We want to make this as effective a sales tool as we can. We do not hold a monopoly on good ideas - far from it. If you've got killer slides, great ideas, dynamic diagrams or a good customer quote, please share it with marketing - and we can incorporate into the centrally held content for everybody's benefit. Happy presenting!   Sharing slide decks with customers The current slide deck is hefty. If you need to share a presentation with a customer via email, we suggest you save it as a PDF and compress it. From PowerPoint, choose "Save As", select PDF, and then select the option for "minimum size" for publishing online.
  2. Independence – No allegiance to a single vendor – a genuine “trusted advisor” from world-class vendor selection (e.g. ¾ Gartner Magic Quadrant for UC) Agility & Capability - The capability you would expect from a large SI (often actually delivered by us..) but in an agile business that reacts quickly we can be flexible in service, financial and contractual models. Skills & Accreditations – An engineering & service organisation at its heart, a commitment to be in the top quartile of accreditations for our strategic partners. These skills help us to design, implement an support you better. Platform independence of ICON - ICON is unique in offering choice of both network operator and technology provider allowing for true “Roadmap as a Service” Breadth of Capability - Unified Communications is dependent on security, connectivity and mobility. We are equally capable across all these disciplines – the capability of a boutique but with the breadth of an SI. Purpose - A public company, we have no exit, no VC to satisfy in the short term, no huge debt to weigh us down. We are free to invest in our future and will be here to support you in yours.
  3. Don’t forget to update this slide!