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White Paper on
      A Project Manager’s Perspective on Changes to the Guide to the Project Management
                      Body of Knowledge (PMBOK® Guide) Fourth Edition

                                       Erika Flora, MS, PMP, ITIL Expert
                                       Principal Consultant, Beyond20
                                        erika.flora@GoBeyond20.com

 I.    INTRODUCTION
       On December 31, 2008, the Project Management Institute (PMI®) released the 4th edition of the
       PMBOK® Guide, the foundational book used to study and prepare for the Project Management
       Professional (PMP) exam. On July 1, 2009 the exam changed over to the 4th edition, and project
       management professionals world-wide now use this new edition to prepare for the PMP exam. So,
       what has changed? The good news is that many of the core concepts and order of project activities
       performed are the same as in the 3rd edition. If you took and passed the 3rd edition exam, what
       you have learned is still valid. If you have studied the 3rd edition material, but have not yet taken
       the exam, you will, unfortunately, have a lot of process Inputs, Outputs, Tools & Techniques to re-
       learn and memorize.

       Overall, the refresh of the new text mainly consolidates and clarifies previously confusing concepts
       and includes additional concepts that today’s Project Manager deals with. This white paper
       outlines these changes, in chronological fashion and in line with how projects are actually being
       performed (i.e. in order of each of the five process groups - Initiating, Planning, Executing,
       Monitoring and Controlling, and Closing). Thus, it takes a slightly different slant from other white
       papers on the subject. For a list of changes according to each of the nine Knowledge Areas, see the
       Preface to and Appendix A of the Fourth Edition in the PMBOK® Guide (pages XXII-XXIII and 349-
       357).

II.    OVERVIEW OF CHANGES
       General
       The two prevailing themes with the PMBOK® Guide 4th edition changes are that of “clarity” and
       “consistency”. In teaching 3rd edition classes, students in every class always had some confusion
       around conflicting definitions and have lots of questions around why some documents are
       mentioned and why others weren’t as an Process Inputs, Outputs, Tools or Techniques. The 4th
       edition seems to do a good job of addressing and alleviating these types of issues.

       Project Management Processes
       First, there are now 42 processes detailed in the fourth edition of the PMBOK® Guide, as compared
       to 44 processes in the 3rd edition. Two new processes have been added, two have been removed,
       and four other processes have been combined into two, specifically within Project Procurement
       Management, as detailed below:




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New                      Removed                            Consolidated
 •   Identify Stakeholders     •   Develop Preliminary    •   Plan Purchases and Acquisitions and
 •   Collect Requirements          Scope Statement            Plan Contracting > Plan Procurements
                               •   Scope Planning         •   Request Seller Responses and Select
                                                              Sellers > Conduct Procurements

A few other processes have changed process groups, for example, “Manage Project Team” is now
an Executing process; and “Manage Stakeholders” is now a Monitoring and Controlling process.
Also, to improve readability and consistency throughout, all 42 processes are now in verb-noun
format. For example, “Scope Definition” has been renamed as “Define Scope”. Since Project
Managers are performing these activities within their projects, it makes sense that the processes
would be written this way. For those of us used to the process names as they are written in the 3rd
edition, it takes a little practice to get the names straight in the 4th edition. However, long term,
this is a much more intuitive way to refer to the processes we perform.

Portfolio, Program, and Project Management
In chapter 1 of the PMBOK® Guide 4th edition, there is additional information on the differences
between managing a Portfolio, Program, and Project as many project managers are now finding
themselves managing programs and even portfolios; and it is important to understand and be able
to communicate the differences between them. I find this is a common question from team
members and other non-Project Managers in many organizations.

Enterprise Environmental Factors and Organizational Process Assets
Further, there is a clearer differentiation between Enterprise Environmental Factors (EEFs) and
Organizational Process Assets (OPAs). These are detailed in the table below. Also, EEFs and OPAs
serve as inputs (and outputs) to more processes in the 4th edition and closer line up with real life.

        Enterprise Environmental Factors                      Organizational Process Assets
 •   Any or all external environmental factors       •   Any or all process related assets, from
     and internal organizational environmental           any or all of the organizations involved in
     factors that surround or influence the              the project that are or can be used to
     project’s success. These factors are from           influence the project’s success. These
     any or all of the enterprises involved in the       process assets include formal and
     project, and include organizational culture         informal plans, policies, procedures, and
     and structure, infrastructure, existing             guidelines. The process assets also
     resources, commercial databases, market             include the organizations’ knowledge
     conditions, and project management                  bases such as lessons learned and
     software.                                           historical information.


Project Initiation and Planning documents
There have been some changes involving the Project Management Plan, Project Charter, and
Project Scope Statement. Namely, the Project Management Plan and its subsidiary plans have


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been more clearly defined and separated out. There has also been a clearer distinction between
       plans and other Project documents (see page 350 in the PMBOK® Guide for a list of these items). In
       addition, there is a clearer distinction between the components of the Project Charter and the
       Project Scope Statement (the Preliminary Project Scope Statement has gone away). The
       differences are detailed on page 351 of the PMBOK® Guide 4th edition.


       Requested Changes, Corrective and Preventive Actions (CAPA), and Defect Repairs
       Whereas, these items were separated in the 3rd edition, these have all been consolidated under the
       heading of “Change Requests”. Rather, the PMBOK® Guide defines different types of requests.

       Process Flow Diagrams
       The old Process Flow Diagrams have been replaced by Data Flow Diagrams in this edition. At first
       glance, they look complex and a bit scary, but they actually contain a lot of helpful information. I
       highly recommend taking a look at them at the beginning of each chapter.

       Interpersonal and Other Skills
       In Chapter 1 of the PMBOK® Guide, the characteristics needed by a Project Manager have been
       pared down and clarified from five to three as follows: Knowledge (of project management),
       Performance (the PM is able to accomplish what they set out to do in a project), and Personal
       (leadership, etc.). Also, more information has been added to the PMBOK® Guide in Appendix G on
       the interpersonal and other soft skills needed and carried out by Project Managers. The 3rd edition
       did not contain a lot of information on topics like leadership, persuasion, communication, etc.
       Thankfully, the 4th edition expands on these “soft” skills regularly employed by Project Managers.
       Additional new and expanded concepts are also detailed throughout this white paper, in the
       appropriate section below.


III.   INITIATING PROCESS GROUP
       This is the stage of a project where a Project Manager is assigned, and the PM is responsible for
       obtaining approval for the project and determining who needs to be involved. In the 4th edition,
       the process entitled “Develop Preliminary Project Scope Statement” is removed. Previously,
       understanding the difference between this document and the Project Charter was somewhat
       confusing. As a result, the authors have done away with the Preliminary Scope Statement. In
       addition, they have added the process “Identify Stakeholders”. This activity was implied in the 3rd
       edition and is now officially called out. Changes to the specific process are detailed below.

       Project Integration Management
               Develop Project Charter
               This process has changed somewhat. The concept of a “Business Case” is a new input, and
               the Tools and Techniques have been pared down to only include “Expert Judgment”. Below
               is the process as it appears in the 4th edition.

                             Inputs                    Tools & Techniques                Outputs

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1. Project statement of work                        1. Expert judgment                    1. Project charter
               2. Business case
               3. Enterprise environmental
                  factors
               4. Organizational process assets
                    Figure 4-2: Develop Project Charter: Inputs, Tools & Techniques, and Outputs
                    A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
                    ©2008 Project Management Institute, Inc. All Rights Reserved.




          Project Communications Management
              Identify Project Stakeholders
              This is a new process in the 4th edition and is pictured below. I really like that this has been
              added as its own process because this is a significant activity early on and can avoid
              significant headaches later on in the project. Two deliverables worth noting are the
              “Stakeholder register” and “Stakeholder management strategy”. The Stakeholder Register
              is similar in nature to the Risk Register and details, for example, the names of project
              stakeholders, their interests, influence, communications strategy, and documents they
              should receive. This is kind of a cool addition to the PMBOK® Guide.

                               Inputs                                 Tools & Techniques                         Outputs
               1.    Project charter                               1. Stakeholder analysis               1. Stakeholder register
               2.    Procurement documents                         2. Expert judgment                    2. Stakeholder
               3.    Enterprise environmental                                                               management
                     factors                                                                                strategy
               4.    Organizational process assets
                    Figure 10-2: Identify Stakeholders: Inputs, Tools & Techniques, and Outputs
                    A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
                    ©2008 Project Management Institute, Inc. All Rights Reserved.


III.   PLANNING PROCESS GROUP
       One the project is approved, the Project Manager can now begin planning project details. In this
       process group, most of the processes have remained the same. Typically only the name has
       changed. The two Procurement processes have been combined into a single process and refined to
       give clarity around these activities. Details on the specific planning processes are detailed below.

       Project Integration Management
               Develop Project Management Plan
               The Inputs and Tools & Techniques have been updated and simplified to include the
               elements below. Extraneous information like the Project Management Information System
               (PMIS) and PM Methodology has been removed from this process.

                                    Inputs                              Tools & Techniques                      Outputs


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1. Project charter                                1. Expert judgment                     1. Project
        2. Outputs from planning                                                                    management plan
           processes
        3. Enterprise environmental
           factors
        4. Organizational process assets
          Figure 4-4: Develop Project Management Plan: Inputs, Tools & Techniques, and Outputs
          A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
          ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Scope Management
        Collect Requirements
        The name of this process was changed from “Scope Planning” in the 3rd edition to better
        align with verb-noun format. In the 4th edition, the Inputs have been simplified; however,
        there are a number of new Tools & Techniques and Outputs introduced that are worth
        investigating further (see below).

                     Inputs                                    Tools & Techniques                       Outputs
        1. Project charter                                1.   Interviews                        1. Requirements
        2. Stakeholder register                           2.   Focus groups                         documentation
                                                          3.   Facilitated workshops             2. Requirements
                                                          4.   Group creativity                     management plan
                                                               techniques                        3. Requirements
                                                          5.   Group decision                       traceability matrix
                                                               making techniques
                                                          6.   Questionnaires and
                                                               surveys
                                                          7.   Observations
                                                          8.   Prototypes
          Figure 5-2: Collect Requirements: Inputs, Tools & Techniques, and Outputs
          A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
          ©2008 Project Management Institute, Inc. All Rights Reserved.


       Define Scope
       The name of this process has also been updated, from “Scope Definition”. In this process,
       the Inputs, Outputs, Tools & Techniques have changed somewhat.

                     Inputs                                    Tools & Techniques                       Outputs
        1. Project charter                                1.   Expert judgment                   1. Project scope
        2. Requirements documentation                     2.   Product analysis                     statement
        3. Organizational process assets                  3.   Alternatives                      2. Project document
                                                               identification                       updates
                                                          4.   Facilitated workshops
          Figure 5-4: Define Scope: Inputs, Tools & Techniques, and Outputs
          A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
          ©2008 Project Management Institute, Inc. All Rights Reserved.



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Create WBS
   This process has also been pared down and simplified in the 4th edition (see below).

                  Inputs                                    Tools & Techniques                         Outputs
    1. Project scope statement                           1. Decomposition                     1.   WBS
    2. Requirements documentation                                                             2.   WBS dictionary
    3. Organizational process assets                                                          3.   Scope baseline
                                                                                              4.   Project document
                                                                                                   templates
         Figure 5-6: Create WBS: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Time Management
    Define Activities
    The name of this process has been updated from “Activity Definition” in the 3rd edition. The
    Inputs, Tools & Techniques, and Outputs for this process have been pared down and
    simplified in the 4th edition as shown below.

                 Inputs                                       Tools & Techniques                     Outputs
    1. Scope baseline                                    1.   Decomposition                   1. Activity list
    2. Enterprise environmental                          2.   Rolling wave planning           2. Activity attributes
       factors                                           3.   Templates                       3. Milestone list
    3. Organizational process assets                     4.   Expert judgment
         Figure 6-3: Define Activities: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


   Sequence Activities
   This process was called “Activity Sequencing” in the 3rd edition. In this process, the Inputs,
   Outputs, Tools & Techniques have changed somewhat as shown below. The Arrow
   Diagramming Method (ADM) has gone away as a Tool & Technique. With the advent of
   tools like Microsoft® Project, ADM is hardly ever used in real life, so I was glad to see it go.
   In addition, the Inputs and Outputs for this process have been simplified.

                     Inputs                                Tools & Techniques             Outputs
    1.    Activity list                             1.    Precedence diagramming 1. Project schedule
    2.    Activity attributes                             method (PDM)               network diagrams
    3.    Milestone list                            2.    Dependency              2. Project document
    4.    Project scope statement                         determination              activities
    5.    Organizational process                    3.    Applying leads and lags
          assets                                    4.    Schedule network
                                                          templates
         Figure 6-5: Sequence Activities: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).



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©2008 Project Management Institute, Inc. All Rights Reserved.


Estimate Activity Resources
This process has been updated to be in verb-noun format, from “Activity Resource
Estimating” in the 3rd edition. Some of the Inputs for this process have also changed. For
example, Resource Calendars has taken the place of “Resource availability”, and Project
Management Plan has been removed as an Input. The Outputs have also been simplified
(from five outputs to three).

                  Inputs                                  Tools & Techniques                      Outputs
 1.    Activity list                               1.    Expert judgment                   1. Activity resource
 2.    Activity attributes                         2.    Alternatives analysis                requirements
 3.    Resource calendars                          3.    Published estimating              2. Resource
 4.    Enterprise environmental                          data                                 breakdown
       factors                                     4.    Bottom-up estimating                 structure
 5.    Organizational process                      5.    Project management                3. Project document
       assets                                            software                             updates
      Figure 6-8: Estimate Activity Resources: Inputs, Tools & Techniques, and Outputs
      A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
      ©2008 Project Management Institute, Inc. All Rights Reserved.


Estimate Activity Durations
This process was called “Activity Duration Estimating” in the 3rd edition. The Inputs and
Outputs of this process have changed slightly with the 4th edition. The “Project
Management Plan” is no longer an Input; and the Output “Activity attributes (updates)” is
now called “Project document updates”.

                  Inputs                                  Tools & Techniques                      Outputs
 1.    Activity list                               1.    Expert judgment                   1. Activity duration
 2.    Activity attributes                         2.    Analogous estimating                 estimates
 3.    Activity resource                           3.    Parametric estimating             2. Project document
       requirements                                4.    Three-point estimates                updates
 4.    Resource calendars                          5.    Reserve analysis
 5.    Project scope statement
 6.    Enterprise environmental
       factors
 7.    Organizational process
       assets
      Figure 6-10: Estimate Activity Durations: Inputs, Tools & Techniques, and Outputs
      A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
      ©2008 Project Management Institute, Inc. All Rights Reserved.


Develop Schedule
This process name has been updated from “Schedule Development” in the 3rd edition.
Further, under Inputs, “Enterprise Environmental Factors” has been added, and the “Project
Management Plan” has been removed. In Tools & Techniques, “Project Management

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Software” has been renamed as a “Scheduling Tool”, and “Adjusting Leads and Lags” is now
   called “Applying leads and lags”. Under Tools & Techniques, the “Scheduling Model” and
   “Applying Calendars” have been removed. The Outputs have been significantly pared down
   (from eight outputs to four) as shown below. As with the 3rd edition, this remains as one of
   the longer processes with a number of process elements contained within.

                  Inputs                                Tools & Techniques                             Outputs
    1. Activity list                                1. Schedule network                       1.   Project schedule
    2. Activity attributes                             analysis                               2.   Schedule baselines
    3. Project schedule network                     2. Critical path method                   3.   Schedule data
       diagrams                                     3. Critical chain method                  4.   Project document
    4. Activity resource                            4. Resource leveling                           updates
       requirements                                 5. What-if scenario analysis
    5. Resource calendars                           6. Applying leads and lags
    6. Activity duration estimates                  7. Schedule compression
    7. Project scope statement                      8. Scheduling tools
    8. Enterprise environmental
       factors
    9. Organizational process
       assets
         Figure 6-12: Develop Schedule: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Cost Management
    Estimate Costs
    The name of this process used to be “Cost Estimating” in the 3rd edition. With the 4th
    edition, the Inputs of this process have significantly changed. With the exception of EEFs
    and OPAs, all Inputs are new. The Tools & Techniques have changed somewhat. “Expert
    judgment” and “Three-point estimates” are new. “Project Management software” has
    changed to “Project management estimating software”, and “Determine resource cost
    rates” has gone away. Outputs have been simplified (from four outputs to three). In the
    3rd edition, the three deliverables - Project scope statement, WBS, and WBS dictionary -
    were all called out as separate Inputs to this process. In the 4th edition, however, these
    have been consolidated into a single “Scope baseline” Input.

                 Inputs                                    Tools & Techniques                        Outputs
    1. Scope baseline                               1.    Expert judgment                     1. Activity cost
    2. Project schedule                             2.    Analogous estimating                   estimates
    3. Human resource plan                          3.    Parametric estimating               2. Basis of estimates
    4. Risk register                                4.    Bottom-up estimating                3. Project document
    5. Enterprise environmental                     5.    Three-point estimates                  updates
       factors                                      6.    Reserve analysis
    6. Organizational process                       7.    Cost of quality


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assets                                    8. Project management
                                                       estimating software
                                                    9. Vendor bid analysis
         Figure 7-2: Estimate Costs: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


   Determine Budget
   The name of this process was “Cost Budgeting” and is now “Determine Budget”. For the
   Inputs, “Project scope statement”, “WBS”, and “WBS dictionary” have been consolidated
   into a single Input, the “Scope baseline”. The “Cost management plan” has been removed,
   and a few Inputs were renamed slightly. Organizational Process Assets (OPAs) were added.
   In Tools & Techniques, “Parametric estimating” has been removed, and “Expert judgment”
   & “Historical relationships” has been added. Last, the Outputs have been simplified (from
   four outputs to three).

                    Inputs                                 Tools & Techniques                        Outputs
    1.    Activity cost estimates                   1.    Cost aggregation                    1. Cost performance
    2.    Basis of estimates                        2.    Reserve analysis                       baseline
    3.    Scope baseline                            3.    Expert judgment                     2. Project funding
    4.    Project schedule                          4.    Historical relationships               requirements
    5.    Resource calendars                        5.    Funding limit                       3. Project document
    6.    Contracts                                       reconciliation                         updates
    7.    Organizational process
          assets

         Figure 7-4: Determine Budget: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Quality Management
    Plan Quality
    The “Quality Planning” process has been renamed “Plan Quality” in the 4th edition. Also,
    there are now four Cost of Quality types as “Failure Costs” has been divided into “Internal
    Failure Costs” and “External Failure Costs”. In the process Inputs, Only “Enterprise
    environmental factors” and “Organizational process assets” are the same. All other Inputs
    are new for this process. In Tools & Techniques, many of these T&Ts are new (five elements
    have increased to nine). Whereas, the Outputs have been simplified (six outputs have been
    reduced to five).

                   Inputs                                  Tools & Techniques                       Outputs
    1.    Scope baseline                            1.    Cost benefit analysis               1. Quality
    2.    Stakeholder register                      2.    Cost of quality                        management plan
    3.    Cost performance baseline                 3.    Control charts                      2. Quality metrics
    4.    Schedule baseline                         4.    Benchmarking                        3. Quality checklists


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5. Risk register                              5. Design of experiments                  4. Process
    6. Enterprise environmental                   6. Statistical sampling                      improvement plan
       factors                                    7. Flowcharting                           5. Project document
    7. Organizational process                     8. Proprietary quality                       updates
       assets                                        management
                                                     methodologies
                                                  9. Additional quality
                                                     planning tools
       Figure 8-2: Plan Quality: Inputs, Tools & Techniques, and Outputs
       A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
       ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Human Resource Management
    Develop Human Resource Plan
    This process was previously called “Human Resource Planning” in the 3rd edition. Within
    this process, “Roles and responsibilities”, “Project organization charts”, and “Staffing
    management plans” were all listed as outputs in the 3rd edition. These, however, have been
    consolidated into the “Human resource plan” in the 4th edition. Outside of the process, the
    number of project interfaces contained in the PMOBOK Guide® increased from three to five
    to include: Organizational, Technical, Interpersonal, Logistical (new), and Political (new).

                 Inputs                               Tools & Techniques                            Outputs
    1. Activity resource                          1. Organization charts and                1. Human resource
       requirements                                  position descriptions                     plan
    2. Enterprise environmental                   2. Networking
       factors                                    3. Organizational theory
    3. Organizational process
       assets
       Figure 9-2. Develop Human Resource Plan: Inputs, Tools & Techniques, and Outputs
       A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
       ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Communications Management
    Plan Communications
    This process has been renamed from “Communications Planning” and has been slightly
    expanded in the 4th edition. “Stakeholder register” and “Stakeholder management
    strategy” are new Inputs. Whereas, “Project scope statement” and “Project Management
    plan” have been removed as Inputs. “Communication models” and “Communication
    methods” are new Tools & Techniques; and “Project document updates” is a new Output.

                Inputs                                Tools & Techniques                           Outputs
    1. Stakeholder register                       1. Communication                          1. Communications
    2. Stakeholder management                        requirements analysis                     management plan
       strategy                                   2. Communication                          2. Project document
    3. Enterprise environmental                      technology                                updates


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factors                                      3. Communication models
    4. Organizational process                       4. Communication methods
       assets
         Figure 10-6. Plan Communications: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Risk Management
    Plan Risk Management
    This process was changed from “Risk Management Planning”. Other than the name change,
    only the Inputs of this process have changed. The “Project Management plan” was
    removed; and the Inputs “Cost management plan”, “Schedule management plan”, and
    “Communications management plan” have been added as pictured below.

                   Inputs                               Tools & Techniques                            Outputs
    1.    Project scope statement                   1. Planning meetings and                  1. Risk management
    2.    Cost management plan                         analysis                                  plan
    3.    Schedule management plan
    4.    Communications
          management plan
    5.    Enterprise environmental
          factors
    6.    Organizational process
          assets
         Figure 11-2. Plan Risk Management: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


   Identify Risks
   This process was previously called “Risk Identification” in the 3rd edition. In this revised
   process, there are significantly more Inputs and Tools & Techniques. As a result, this has
   become a large process with numerous elements.

                 Inputs                                    Tools & Techniques                         Outputs
    1. Risk management plan                         1.    Documentation reviews               1. Risk resister
    2. Activity cost estimates                      2.    Information gathering
    3. Activity duration estimates                        techniques
    4. Scope baseline                               3.    Checklist analysis
    5. Stakeholder register                         4.    Assumptions analysis
    6. Cost management plan                         5.    Diagramming techniques
    7. Schedule management plan                     6.    SWOT analysis
    8. Quality management plan                      7.    Expert judgment
    9. Project documents
    10. Enterprise environmental
        factors


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11. Organizational process
     assets
      Figure 11-6. Identify Risks: Inputs, Tools & Techniques, and Outputs
      A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
      ©2008 Project Management Institute, Inc. All Rights Reserved.


Perform Qualitative Risk Analysis
The only thing different about this process is the new name (previously named the “Quality
Risk Analysis” process) and the addition of “Expert judgment” as a Tool & Technique.

                 Inputs                                    Tools & Techniques                             Outputs
 1.    Risk register                                 1.   Risk probability and                    1. Risk register updates
 2.    Risk management plan                               impact assessment
 3.    Project scope statement                       2.   Probability and impact
 4.    Organizational process                             matrix
       assets                                        3.   Risk data quality
                                                          assessment
                                                     4.   Risk categorization
                                                     5.   Risk urgency assessment
                                                     6.   Expert judgment
      Figure 11-8. Perform Qualitative Risk Analysis: Inputs, Tools & Techniques, and Outputs
      A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
      ©2008 Project Management Institute, Inc. All Rights Reserved.


Perform Quantitative Risk Analysis
In this process, the name (previously called “Quantitative Risk Analysis”) and Inputs have
changed slightly. The Inputs “Project scope statement” and “Project Management plan”
have been removed; and additional plan documents, namely “Cost management plan” and
“Schedule management plan” have been added as new Inputs. Also, there are now two
Tools & Techniques listed under “Data gathering and representation techniques” (versus
three in the 3rd edition), and “Expert judgment” has been added as a separate Tool &
Technique. The “Decision tree analysis” has also been removed as a Tool & Technique.

                 Inputs                                  Tools & Techniques                Outputs
 1.    Risk register                                 1. Data gathering and         1. Risk register updates
 2.    Risk management plan                             representation
 3.    Cost management plan                             techniques
 4.    Schedule management plan                      2. Quantitative risk analysis
 5.    Organizational process                           and modeling techniques
       assets                                        3. Expert judgment
      Figure 11-11. Perform Quantitative Risk Analysis: Inputs, Tools & Techniques, and Outputs
      A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
      ©2008 Project Management Institute, Inc. All Rights Reserved.


Plan Risk Responses



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The name of this process has changed from “Risk Response Planning”. In addition, the Tool
   & Technique “Strategy for both threats & opportunities” has been removed. “Expert
   judgment” has been added as a Tool & Techniques. Last, “Project document updates” has
   been added as a new process Output as pictured below.

                 Inputs                                  Tools & Techniques                           Outputs
    1. Risk register                              1.    Strategies for negative             1.   Risk register updates
    2. Risk management plan                             risks or threats                    2.   Risk-related contract
                                                  2.    Strategies for positive                  decisions
                                                        risks or opportunities              3.   Project
                                                  3.    Contingent response                      management plan
                                                        strategies                               updates
                                                  4.    Expert judgment                     4.   Project document
                                                                                                 updates
       Figure 11-17. Plan Risk Responses: Inputs, Tools & Techniques, and Outputs
       A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
       ©2008 Project Management Institute, Inc. All Rights Reserved.


   In addition to the process changes, Acceptance has been added a new positive risk
   response. In the PMBOK® Guide 3rd edition, Acceptance was only seen as a negative
   response.

Project Procurement Management
    Plan Procurements
    This process has been consolidated from two processes (“Plan Purchases and Acquisitions”
    and “Plan Contracting”). Thus, this has become a very detailed and robust Project
    Management process. Also, the term Contract SOW has changed to Procurement SOW in
    4th edition. “Evaluation Criteria” has been renamed “Source Selection Criteria” and
    additional detail has been included around the different criteria.

                 Inputs                               Tools & Techniques                            Outputs
    1. Scope baseline                             1. Make-or-buy analysis                   1. Procurement
    2. Requirements                               2. Expert judgment                           management plan
        documentation                             3. Contract types                         2. Procurement
    3. Teaming agreements                                                                      statements of work
    4. Risk register                                                                        3. Make-or-buy
    5. Risk-related contract                                                                   decisions
        decisions                                                                           4. Procurement
    6. Activity resource                                                                       documents
        requirements                                                                        5. Source selection
    7. Project schedule                                                                        criteria
    8. Activity cost estimates                                                              6. Change requests
    9. Cost performance baseline
    10. Enterprise environmental


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factors
              11. Organizational process
                  assets
                   Figure 12-2. Plan Procurements: Inputs, Tools & Techniques, and Outputs
                   A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
                   ©2008 Project Management Institute, Inc. All Rights Reserved.


IV.   EXECUTING PROCESS GROUP
      Once all planning activities have been completed, the project is kicked off and enters the Execution
      phase. Many of the process in this process group have changed to verb-noun format, and two
      processes have moved to this process group from the Monitoring and Controlling process group.
      Detailed changes to the specific processes during project execution are detailed below.

      Project Integration Management
              Direct and Management Project Execution
              The Inputs of this process have been pared down from the 3rd edition (from seven Inputs to
              four. Preventive & Corrective Actions and Defect repairs have been consolidated into
              “Change Requests”); and EEFs and OPAs have been added as Inputs. Under Tools &
              Techniques, “PM methodology” has been replaced by “Expert judgment”. The process
              Outputs have also been pared down from seven to five as detailed below.

                             Inputs                                  Tools & Techniques                                 Outputs
              1.    Project management plan                      1. Expert judgment                           1.   Deliverables
              2.    Approved change requests                     2. Project management                        2.   Work performance
              3.    Enterprise environmental                        information system                             information
                    factors                                                                                   3.   Change requests
              4.    Organizational process                                                                    4.   Project
                    assets                                                                                         management plan
                                                                                                                   updates
                                                                                                              5.   Project document
                                                                                                                   updates
                   Figure 4-6. Direct and Manage Project Execution: Inputs, Tools & Techniques, and Outputs
                   A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
                   ©2008 Project Management Institute, Inc. All Rights Reserved.


      Project Quality Management
              Perform Quality Assurance
              The Inputs, Outputs, Tools & Techniques in this process have been pared down significantly
              (particularly the Inputs) in the 4th edition.

                          Inputs                                     Tools & Techniques                              Outputs
              1. Project management plan                         1. Plan Quality and Perform                  1. Organizational
              2. Quality metrics                                    Quality Control tools and                    process assets
              3. Work performance                                   techniques                                   updates
                 information                                     2. Quality audits                            2. Change requests


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4. Quality control                           3. Process analysis                       3. Project
       measurements                                                                           management plan
                                                                                              updates
                                                                                           4. Project document
                                                                                              updates
      Figure 8-8. Perform Quality Assurance: Inputs, Tools & Techniques, and Outputs
      A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
      ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Human Resource Management
    Acquire Project Team
    In this process, the Inputs have been consolidated to include only EEFs, OPAs, and the
    Project Management Plan. Under Outputs, “Staffing management plan (updates)” has been
    renamed “Project management plan updates”.

                Inputs                                  Tools & Techniques                         Outputs
    1. Project management plan                   1.    Pre-assignment                      1. Project staff
    2. Enterprise environmental                  2.    Negotiation                            assignments
       factors                                   3.    Acquisition                         2. Resource calendars
    3. Organizational process                    4.    Virtual teams                       3. Project
       assets                                                                                 management plan
                                                                                              updates
      Figure 9-7. Acquire Project Team: Inputs, Tools & Techniques, and Outputs
      A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
      ©2008 Project Management Institute, Inc. All Rights Reserved.


   Develop Project Team
   Within this process, the input “Resource Availability” was renamed as “Resource calendars”.
   In the Tools & Techniques, “General management skills” was renamed “Interpersonal skills”.
   Last, “Enterprise environmental factors” has been added as a process Output.

                Inputs                                  Tools & Techniques                        Outputs
    1. Project staff assignments                 1.    Interpersonal skills                1. Team performance
    2. Project management plan                   2.    Training                               assessments
    3. Resource calendars                        3.    Team-building activities            2. Enterprise
                                                 4.    Ground rules                           environmental
                                                 5.    Co-location                            factors updates
                                                 6.    Recognition and rewards
      Figure 9-9. Develop Project Team: Inputs, Tools & Techniques, and Outputs
      A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
      ©2008 Project Management Institute, Inc. All Rights Reserved.


   In addition, the stages of team development have been expanded in the PMBOK® Guide as
   follows: Forming, Storming, Norming, Performing, and Adjourning (new).

   Manage Project Team


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I like that this process has been moved from the Monitoring and Controlling process group
   into Executing. The PMBOK® Guide states that it did this because, “the activities are now
   more proactive to ensure project performance if optimized”. Further the process Inputs
   have been pared down from nine to five, which make it easier to digest and remember.
   Under Tools & Techniques, “Interpersonal skills” has been added. In Outputs, “Enterprise
   environmental factors updates” has been added; and “Change requests” has replaced
   Corrective Action and Preventive Actions (CAPA).

                   Inputs                                  Tools & Techniques                          Outputs
    1.    Project staff assignments                 1.    Observation and                     1.   Enterprise
    2.    Project management plan                         conversation                             environmental
    3.    Team performance                          2.    Project performance                      factors
          assessments                                     appraisals                          2.   Organizational
    4.    Performance reports                       3.    Conflict management                      process assets
    5.    Organizational process                    4.    Issue log                           3.   Change requests
          assets                                    5.    Interpersonal skills                4.   Project
                                                                                                   management plan
                                                                                                   updates
         Figure 9-11. Manage Project Team: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Communications Management
    Distribute Project Information
    This process has been renamed from “Information Distribution” in the 3rd edition. Further,
    all of the Inputs for this process are new. The Tools & Techniques have been pared down,
    from four to two; and the only Output remaining is “Organizational process assets updates”.

                Inputs                                  Tools & Techniques          Outputs
    1. Project management plan                      1. Communication methods 1. Organizational
    2. Performance reports                          2. Information distribution process assets
    3. Organizational process                          tools                    updates
       assets
         Figure 10-9. Distribute Information: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


   Manage Stakeholder Expectations
   This process was also renamed (from “Manage Stakeholders”) and moved from the
   Monitoring and Controlling process group into Executing. The PMBOK® Guide states that
   this change was made to reflect that, “the activities are now more about doing than
   recording/reporting”. In this process, the Inputs have been expanded from two to five to
   include: Stakeholder register, Stakeholder management strategy, PM plan (which contains
   the Communications plan), Issue log (moved from T&T), and the Change log. In Tools &



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Techniques, Interpersonal and Management skills were added. There are also a few small
            changes in the Outputs section.

                            Inputs                                Tools & Techniques           Outputs
             1.    Stakeholder register                       1. Communication methods 1. Organizational
             2.    Stakeholder management                     2. Interpersonal skills     process assets
                   strategy                                   3. Management skills        updates
             3.    Project management plan                                             2. Change requests
             4.    Issue log                                                           3. Project management
             5.    Change log                                                             plan updates
             6.    Organizational process                                              4. Project document
                   assets                                                                 updates
                  Figure 10-11. Manage Stakeholder Expectations: Inputs, Tools & Techniques, and Outputs
                  A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
                  ©2008 Project Management Institute, Inc. All Rights Reserved.


        Project Procurement Management
            Conduct Procurements
            This process has been consolidated from two 3rd edition processes, namely “Request Seller
            Responses” and “Select Sellers”. It combines numerous elements from these two processes
            and is, as a result, one of the longer processes in the 4th edition (as pictured below).

                             Inputs                                   Tools & Techniques                            Outputs
             1.    Project management plan                     1.    Bidder conferences                    1.   Selected sellers
             2.    Procurement documents                       2.    Proposal evaluation                   2.   Procurement
             3.    Source selection criteria                         techniques                                 contract award
             4.    Qualified seller list                       3.    Independent estimates                 3.   Resource calendars
             5.    Seller proposals                            4.    Expert judgment                       4.   Change requests
             6.    Project documents                           5.    Advertising                           5.   Project
             7.    Make-or-buy decisions                       6.    Internet search                            management plan
             8.    Teaming agreements                          7.    Procurement                                updates
             9.    Organizational process                            negotiations                          6.   Project document
                   assets                                                                                       updates
                  Figure 12-4. Conduct Procurements: Inputs, Tools & Techniques, and Outputs
                  A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
                  ©2008 Project Management Institute, Inc. All Rights Reserved.


V.   MONITORING AND CONTROLLING PROCESS GROUP
     In the Monitoring and Controlling process group, about half of the processes have been renamed in
     verb-noun format. Also, two processes that were in this group in the PMBOK® Guide 3rd edition
     have been moved to the Execution process group in the 4th edition.

     Project Integration Management
             Monitor and Control Project Work
             There have been significant wording changes to this process.


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Inputs                                  Tools & Techniques                             Outputs
    1.    Project management plan                      1. Expert judgment                          1. Change requests
    2.    Performance reports                                                                      2. Project
    3.    Enterprise environmental                                                                    management plan
          factors                                                                                     updates
    4.    Organizational process                                                                   3. Project document
          assets                                                                                      updates
         Figure 4-8. Monitor and Control Project Work: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


   Perform Integrated Change Control
   This process has been renamed (from “Integrated Change Control) and has been
   significantly pared down as an overall process in the 4th edition. In Tools & Techniques,
   “Change control meetings” is a new element.

                   Inputs                                  Tools & Techniques                             Outputs
    1.    Project management plan                      1. Expert judgment                          1. Change request
    2.    Work performance                             2. Change control meetings                     status updates
          information                                                                              2. Project
    3.    Change requests                                                                             management plan
    4.    Enterprise environmental                                                                    updates
          factors                                                                                  3. Project document
    5.    Organizational process                                                                      updates
          assets
         Figure 4-10. Perform Integrated Change Control: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Scope Management
    Verify Scope
    This process was previously named “Scope Verification” in the 3rd edition. In addition, some
    of the Inputs and Outputs for this process have been renamed and/or changed.

                   Inputs                                  Tools & Techniques                              Outputs
    1.    Project management plan                      1. Inspection                               1. Accepted
    2.    Requirements                                                                                deliverables
          documentation                                                                            2. Change requests
    3.    Requirements traceability                                                                3. Project document
          matrix                                                                                      updates
    4.    Validated deliverables
         Figure 5-11. Verify Scope: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.




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Control Scope
   The “Control Scope” process has been renamed (from “Scope Control”) and has also been
   pared down (for example, numerous Inputs were consolidated under the “Project
   Management plan”).

                   Inputs                              Tools & Techniques                                Outputs
    1.    Project management plan                   1. Variance analysis                      1.   Work performance
    2.    Work performance                                                                         measurements
          information                                                                         2.   Organizational process
    3.    Requirements                                                                             assets updates
          documentation                                                                       3.   Change requests
    4.    Requirements traceability                                                           4.   Project management
          matrix                                                                                   plan updates
    5.    Organizational process                                                              5.   Project document
          assets                                                                                   updates
         Figure 5-13. Control Scope: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Time Management
    Control Schedule
    The “Control Schedule” process has been renamed (from “Schedule Control”). In addition,
    The Inputs, Outputs, and Tools & Techniques have slightly changed in the 4th edition. In
    particular, in Tools & Techniques, there are a number of new elements, i.e.: Resource
    leveling, What-if scenario analysis, Adjusting leads and lags, and Schedule compression.

                   Inputs                                 Tools & Techniques                             Outputs
    1.    Project management plan                   1.    Performance reviews                  1.   Work performance
    2.    Project schedule                          2.    Variance analysis                         measurements
    3.    Work performance                          3.    Project management                   2.   Organizational
          information                                     software                                  process assets
    4.    Organizational process                    4.    Resource leveling                         updates
          assets                                    5.    What-if scenario                     3.   Change requests
                                                          analysis                             4.   Project management
                                                    6.    Adjusting leads and lags                  plan updates
                                                    7.    Schedule compression                 5.   Project document
                                                    8.    Scheduling tool                           updates
         Figure 6-15. Control Schedule: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Cost Management
    Control Costs
    “Control Costs” used to be called “Cost Control” in the 3rd edition. There are some
    additional changes to the “Control Costs” process itself as well with the 4th edition. For


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example, in Tools & Techniques, “Performance measurement analysis” has been renamed
   “Earned value management”; and “To-complete performance index” is introduced as a new
   Tool & Technique (and includes, for example, BAC and EAC).

                   Inputs                                Tools & Techniques                              Outputs
    1.    Project management plan                   1.   Earned value                         1.   Work performance
    2.    Project funding                                management                                measurements
          requirements                              2.   Forecasting                          2.   Budget forecasts
    3.    Work performance                          3.   To-complete                          3.   Organizational process
          information                                    performance index                         assets updates
    4.    Organizational process                    4.   Performance reviews                  4.   Change requests
          assets                                    5.   Variance analysis                    5.   Project management
                                                    6.   Project management                        plan updates
                                                         software                             6.   Project document
                                                                                                   updates
         Figure 7-7. Control Costs: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Quality Management
    Perform Quality Control
    There are some small wording changes in this process with the 4th edition. Note: This is one
    of the larger, more complex processes contained in the PMBOK® Guide.

                Inputs                                  Tools & Techniques                            Outputs
    1. Project management plan                      1. Cause and effect                       1. Quality control
    2. Quality metrics                                  diagrams                                 measurements
    3. Quality checklists                           2. Control charts                         2. Validated changes
    4. Work performance                             3. Flowcharting                           3. Validated deliverables
       measurements                                 4. Histogram                              4. Organizational
    5. Approved change requests                     5. Pareto chart                              process assets
    6. Deliverables                                 6. Run chart                                 updates
    7. Organizational process                       7. Scatter diagram                        5. Change requests
       assets                                       8. Statistical sampling                   6. Project management
                                                    9. Inspection                                plan updates
                                                    10. Approved change                       7. Project document
                                                        requests review                          updates
         Figure 8-10. Perform Quality Control: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Communications Management
    Report Performance




                                                Page 20 of 23
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This process has been renamed (was previously “Performance Reporting” in the 3rd edition)
   and its elements have been pared down in the 4th edition (as shown below). In addition,
   the Tools & Techniques terminology is, for the most part, new.

                   Inputs                                  Tools & Techniques          Outputs
    1.    Project management plan                   1.    Variance analysis     1. Performance reports
    2.    Work performance                          2.    Forecasting methods   2. Organizational
          information                               3.    Communication methods    process assets
    3.    Work performance                          4.    Reporting systems        updates
          measurements                                                          3. Change requests
    4.    Budget forecasts
    5.    Organizational process
          assets
         Figure 10-13. Report Performance: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Risk Management
    Monitor and Control Risks
    This process used to be named “Risk Monitoring and Control” and has been updated to the
    verb-noun format in the 4th edition. The process elements are pretty much the same as
    they appear in the 3rd edition, with some small wording changes.

                    Inputs                                Tools & Techniques                             Outputs
    1.    Risk register                             1.    Risk reassessment                   1.   Risk register updates
    2.    Project management plan                   2.    Risk audits                         2.   Organizational
    3.    Work performance                          3.    Variance and trend                       process assets
          information                                     analysis                                 updates
    4.    Performance reports                       4.    Technical performance               3.   Change requests
                                                          measurement                         4.   Project management
                                                    5.    Reserve analysis                         plan updates
                                                    6.    Status meetings                     5.   Project document
                                                                                                   updates
         Figure 11-19. Monitor and Control Risks: Inputs, Tools & Techniques, and Outputs
         A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
         ©2008 Project Management Institute, Inc. All Rights Reserved.


Project Procurement Management
    Administer Procurements
    This process was renamed from “Contract Administration” in the 3rd edition. Wording of
    process elements, however, is very similar to the 3rd edition. There have been only some
    minor changes made.

               Inputs                                   Tools & Techniques                            Outputs
    1. Procurement documents                        1. Contract change control                 1. Procurement


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2.    Project management plan                      system                                      documentation
               3.    Contract                                  2. Procurement                              2. Organizational
               4.    Performance reports                          performance reviews                         process assets
               5.    Approved change requests                  3. Inspections and audits                      updates
               6.    Work performance                          4. Performance reporting                    3. Change requests
                     information                               5. Payment systems                          4. Project
                                                               6. Claims administration                       management plan
                                                               7. Records management                          updates
                                                                  system
                    Figure 12-6. Administer Procurements: Inputs, Tools & Techniques, and Outputs
                    A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
                    ©2008 Project Management Institute, Inc. All Rights Reserved.


VI.    CLOSING PROCESS GROUP
       As seen with the 3rd edition, there are two processes contained within the Closing process group.
       The wording of both processes has been revised. Process specific changes are detailed below.

       Project Integration Management
               Close Project or Phase
               This process was renamed from “Close Project” in the 3rd edition.

                           Inputs                                 Tools & Techniques                              Outputs
               1. Project management plan                      1. Expert judgment                        1. Final product, service,
               2. Accepted deliverables                                                                     or result transition
               3. Organizational process                                                                 2. Organizational process
                  assets                                                                                    assets updates
                    Figure 4-12. Close Project or Phase: Inputs, Tools & Techniques, and Outputs
                    A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
                    ©2008 Project Management Institute, Inc. All Rights Reserved.


       Project Procurement Management
           Close Procurements
           This process used to be called “Contract Closure” in the 3rd edition and has been updated to
           follow the verb-noun format.

                           Inputs                                 Tools & Techniques                              Outputs
               1. Project management plan                      1. Procurement audits                      1. Closed procurements
               2. Procurement                                  2. Negotiated settlements                  2. Organizational
                  documentation                                3. Records management                         process assets
                                                                  system                                     updates
                    Figure 12-8. Close Procurements: Inputs, Tools & Techniques, and Outputs
                    A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide).
                    ©2008 Project Management Institute, Inc. All Rights Reserved.




VII.   CONCLUSION


                                                           Page 22 of 23
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Insert text here.


VIII.   REFERENCES
        A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fourth Edition. The
        Project Management Institute, Inc. 2008.




                                           Page 23 of 23
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White paper changes to the pmbok 4th edition

  • 1. White Paper on A Project Manager’s Perspective on Changes to the Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fourth Edition Erika Flora, MS, PMP, ITIL Expert Principal Consultant, Beyond20 erika.flora@GoBeyond20.com I. INTRODUCTION On December 31, 2008, the Project Management Institute (PMI®) released the 4th edition of the PMBOK® Guide, the foundational book used to study and prepare for the Project Management Professional (PMP) exam. On July 1, 2009 the exam changed over to the 4th edition, and project management professionals world-wide now use this new edition to prepare for the PMP exam. So, what has changed? The good news is that many of the core concepts and order of project activities performed are the same as in the 3rd edition. If you took and passed the 3rd edition exam, what you have learned is still valid. If you have studied the 3rd edition material, but have not yet taken the exam, you will, unfortunately, have a lot of process Inputs, Outputs, Tools & Techniques to re- learn and memorize. Overall, the refresh of the new text mainly consolidates and clarifies previously confusing concepts and includes additional concepts that today’s Project Manager deals with. This white paper outlines these changes, in chronological fashion and in line with how projects are actually being performed (i.e. in order of each of the five process groups - Initiating, Planning, Executing, Monitoring and Controlling, and Closing). Thus, it takes a slightly different slant from other white papers on the subject. For a list of changes according to each of the nine Knowledge Areas, see the Preface to and Appendix A of the Fourth Edition in the PMBOK® Guide (pages XXII-XXIII and 349- 357). II. OVERVIEW OF CHANGES General The two prevailing themes with the PMBOK® Guide 4th edition changes are that of “clarity” and “consistency”. In teaching 3rd edition classes, students in every class always had some confusion around conflicting definitions and have lots of questions around why some documents are mentioned and why others weren’t as an Process Inputs, Outputs, Tools or Techniques. The 4th edition seems to do a good job of addressing and alleviating these types of issues. Project Management Processes First, there are now 42 processes detailed in the fourth edition of the PMBOK® Guide, as compared to 44 processes in the 3rd edition. Two new processes have been added, two have been removed, and four other processes have been combined into two, specifically within Project Procurement Management, as detailed below: Page 1 of 23 www.GoBeyond20.com
  • 2. New Removed Consolidated • Identify Stakeholders • Develop Preliminary • Plan Purchases and Acquisitions and • Collect Requirements Scope Statement Plan Contracting > Plan Procurements • Scope Planning • Request Seller Responses and Select Sellers > Conduct Procurements A few other processes have changed process groups, for example, “Manage Project Team” is now an Executing process; and “Manage Stakeholders” is now a Monitoring and Controlling process. Also, to improve readability and consistency throughout, all 42 processes are now in verb-noun format. For example, “Scope Definition” has been renamed as “Define Scope”. Since Project Managers are performing these activities within their projects, it makes sense that the processes would be written this way. For those of us used to the process names as they are written in the 3rd edition, it takes a little practice to get the names straight in the 4th edition. However, long term, this is a much more intuitive way to refer to the processes we perform. Portfolio, Program, and Project Management In chapter 1 of the PMBOK® Guide 4th edition, there is additional information on the differences between managing a Portfolio, Program, and Project as many project managers are now finding themselves managing programs and even portfolios; and it is important to understand and be able to communicate the differences between them. I find this is a common question from team members and other non-Project Managers in many organizations. Enterprise Environmental Factors and Organizational Process Assets Further, there is a clearer differentiation between Enterprise Environmental Factors (EEFs) and Organizational Process Assets (OPAs). These are detailed in the table below. Also, EEFs and OPAs serve as inputs (and outputs) to more processes in the 4th edition and closer line up with real life. Enterprise Environmental Factors Organizational Process Assets • Any or all external environmental factors • Any or all process related assets, from and internal organizational environmental any or all of the organizations involved in factors that surround or influence the the project that are or can be used to project’s success. These factors are from influence the project’s success. These any or all of the enterprises involved in the process assets include formal and project, and include organizational culture informal plans, policies, procedures, and and structure, infrastructure, existing guidelines. The process assets also resources, commercial databases, market include the organizations’ knowledge conditions, and project management bases such as lessons learned and software. historical information. Project Initiation and Planning documents There have been some changes involving the Project Management Plan, Project Charter, and Project Scope Statement. Namely, the Project Management Plan and its subsidiary plans have Page 2 of 23 www.GoBeyond20.com
  • 3. been more clearly defined and separated out. There has also been a clearer distinction between plans and other Project documents (see page 350 in the PMBOK® Guide for a list of these items). In addition, there is a clearer distinction between the components of the Project Charter and the Project Scope Statement (the Preliminary Project Scope Statement has gone away). The differences are detailed on page 351 of the PMBOK® Guide 4th edition. Requested Changes, Corrective and Preventive Actions (CAPA), and Defect Repairs Whereas, these items were separated in the 3rd edition, these have all been consolidated under the heading of “Change Requests”. Rather, the PMBOK® Guide defines different types of requests. Process Flow Diagrams The old Process Flow Diagrams have been replaced by Data Flow Diagrams in this edition. At first glance, they look complex and a bit scary, but they actually contain a lot of helpful information. I highly recommend taking a look at them at the beginning of each chapter. Interpersonal and Other Skills In Chapter 1 of the PMBOK® Guide, the characteristics needed by a Project Manager have been pared down and clarified from five to three as follows: Knowledge (of project management), Performance (the PM is able to accomplish what they set out to do in a project), and Personal (leadership, etc.). Also, more information has been added to the PMBOK® Guide in Appendix G on the interpersonal and other soft skills needed and carried out by Project Managers. The 3rd edition did not contain a lot of information on topics like leadership, persuasion, communication, etc. Thankfully, the 4th edition expands on these “soft” skills regularly employed by Project Managers. Additional new and expanded concepts are also detailed throughout this white paper, in the appropriate section below. III. INITIATING PROCESS GROUP This is the stage of a project where a Project Manager is assigned, and the PM is responsible for obtaining approval for the project and determining who needs to be involved. In the 4th edition, the process entitled “Develop Preliminary Project Scope Statement” is removed. Previously, understanding the difference between this document and the Project Charter was somewhat confusing. As a result, the authors have done away with the Preliminary Scope Statement. In addition, they have added the process “Identify Stakeholders”. This activity was implied in the 3rd edition and is now officially called out. Changes to the specific process are detailed below. Project Integration Management Develop Project Charter This process has changed somewhat. The concept of a “Business Case” is a new input, and the Tools and Techniques have been pared down to only include “Expert Judgment”. Below is the process as it appears in the 4th edition. Inputs Tools & Techniques Outputs Page 3 of 23 www.GoBeyond20.com
  • 4. 1. Project statement of work 1. Expert judgment 1. Project charter 2. Business case 3. Enterprise environmental factors 4. Organizational process assets Figure 4-2: Develop Project Charter: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Communications Management Identify Project Stakeholders This is a new process in the 4th edition and is pictured below. I really like that this has been added as its own process because this is a significant activity early on and can avoid significant headaches later on in the project. Two deliverables worth noting are the “Stakeholder register” and “Stakeholder management strategy”. The Stakeholder Register is similar in nature to the Risk Register and details, for example, the names of project stakeholders, their interests, influence, communications strategy, and documents they should receive. This is kind of a cool addition to the PMBOK® Guide. Inputs Tools & Techniques Outputs 1. Project charter 1. Stakeholder analysis 1. Stakeholder register 2. Procurement documents 2. Expert judgment 2. Stakeholder 3. Enterprise environmental management factors strategy 4. Organizational process assets Figure 10-2: Identify Stakeholders: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. III. PLANNING PROCESS GROUP One the project is approved, the Project Manager can now begin planning project details. In this process group, most of the processes have remained the same. Typically only the name has changed. The two Procurement processes have been combined into a single process and refined to give clarity around these activities. Details on the specific planning processes are detailed below. Project Integration Management Develop Project Management Plan The Inputs and Tools & Techniques have been updated and simplified to include the elements below. Extraneous information like the Project Management Information System (PMIS) and PM Methodology has been removed from this process. Inputs Tools & Techniques Outputs Page 4 of 23 www.GoBeyond20.com
  • 5. 1. Project charter 1. Expert judgment 1. Project 2. Outputs from planning management plan processes 3. Enterprise environmental factors 4. Organizational process assets Figure 4-4: Develop Project Management Plan: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Scope Management Collect Requirements The name of this process was changed from “Scope Planning” in the 3rd edition to better align with verb-noun format. In the 4th edition, the Inputs have been simplified; however, there are a number of new Tools & Techniques and Outputs introduced that are worth investigating further (see below). Inputs Tools & Techniques Outputs 1. Project charter 1. Interviews 1. Requirements 2. Stakeholder register 2. Focus groups documentation 3. Facilitated workshops 2. Requirements 4. Group creativity management plan techniques 3. Requirements 5. Group decision traceability matrix making techniques 6. Questionnaires and surveys 7. Observations 8. Prototypes Figure 5-2: Collect Requirements: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Define Scope The name of this process has also been updated, from “Scope Definition”. In this process, the Inputs, Outputs, Tools & Techniques have changed somewhat. Inputs Tools & Techniques Outputs 1. Project charter 1. Expert judgment 1. Project scope 2. Requirements documentation 2. Product analysis statement 3. Organizational process assets 3. Alternatives 2. Project document identification updates 4. Facilitated workshops Figure 5-4: Define Scope: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Page 5 of 23 www.GoBeyond20.com
  • 6. Create WBS This process has also been pared down and simplified in the 4th edition (see below). Inputs Tools & Techniques Outputs 1. Project scope statement 1. Decomposition 1. WBS 2. Requirements documentation 2. WBS dictionary 3. Organizational process assets 3. Scope baseline 4. Project document templates Figure 5-6: Create WBS: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Time Management Define Activities The name of this process has been updated from “Activity Definition” in the 3rd edition. The Inputs, Tools & Techniques, and Outputs for this process have been pared down and simplified in the 4th edition as shown below. Inputs Tools & Techniques Outputs 1. Scope baseline 1. Decomposition 1. Activity list 2. Enterprise environmental 2. Rolling wave planning 2. Activity attributes factors 3. Templates 3. Milestone list 3. Organizational process assets 4. Expert judgment Figure 6-3: Define Activities: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Sequence Activities This process was called “Activity Sequencing” in the 3rd edition. In this process, the Inputs, Outputs, Tools & Techniques have changed somewhat as shown below. The Arrow Diagramming Method (ADM) has gone away as a Tool & Technique. With the advent of tools like Microsoft® Project, ADM is hardly ever used in real life, so I was glad to see it go. In addition, the Inputs and Outputs for this process have been simplified. Inputs Tools & Techniques Outputs 1. Activity list 1. Precedence diagramming 1. Project schedule 2. Activity attributes method (PDM) network diagrams 3. Milestone list 2. Dependency 2. Project document 4. Project scope statement determination activities 5. Organizational process 3. Applying leads and lags assets 4. Schedule network templates Figure 6-5: Sequence Activities: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). Page 6 of 23 www.GoBeyond20.com
  • 7. ©2008 Project Management Institute, Inc. All Rights Reserved. Estimate Activity Resources This process has been updated to be in verb-noun format, from “Activity Resource Estimating” in the 3rd edition. Some of the Inputs for this process have also changed. For example, Resource Calendars has taken the place of “Resource availability”, and Project Management Plan has been removed as an Input. The Outputs have also been simplified (from five outputs to three). Inputs Tools & Techniques Outputs 1. Activity list 1. Expert judgment 1. Activity resource 2. Activity attributes 2. Alternatives analysis requirements 3. Resource calendars 3. Published estimating 2. Resource 4. Enterprise environmental data breakdown factors 4. Bottom-up estimating structure 5. Organizational process 5. Project management 3. Project document assets software updates Figure 6-8: Estimate Activity Resources: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Estimate Activity Durations This process was called “Activity Duration Estimating” in the 3rd edition. The Inputs and Outputs of this process have changed slightly with the 4th edition. The “Project Management Plan” is no longer an Input; and the Output “Activity attributes (updates)” is now called “Project document updates”. Inputs Tools & Techniques Outputs 1. Activity list 1. Expert judgment 1. Activity duration 2. Activity attributes 2. Analogous estimating estimates 3. Activity resource 3. Parametric estimating 2. Project document requirements 4. Three-point estimates updates 4. Resource calendars 5. Reserve analysis 5. Project scope statement 6. Enterprise environmental factors 7. Organizational process assets Figure 6-10: Estimate Activity Durations: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Develop Schedule This process name has been updated from “Schedule Development” in the 3rd edition. Further, under Inputs, “Enterprise Environmental Factors” has been added, and the “Project Management Plan” has been removed. In Tools & Techniques, “Project Management Page 7 of 23 www.GoBeyond20.com
  • 8. Software” has been renamed as a “Scheduling Tool”, and “Adjusting Leads and Lags” is now called “Applying leads and lags”. Under Tools & Techniques, the “Scheduling Model” and “Applying Calendars” have been removed. The Outputs have been significantly pared down (from eight outputs to four) as shown below. As with the 3rd edition, this remains as one of the longer processes with a number of process elements contained within. Inputs Tools & Techniques Outputs 1. Activity list 1. Schedule network 1. Project schedule 2. Activity attributes analysis 2. Schedule baselines 3. Project schedule network 2. Critical path method 3. Schedule data diagrams 3. Critical chain method 4. Project document 4. Activity resource 4. Resource leveling updates requirements 5. What-if scenario analysis 5. Resource calendars 6. Applying leads and lags 6. Activity duration estimates 7. Schedule compression 7. Project scope statement 8. Scheduling tools 8. Enterprise environmental factors 9. Organizational process assets Figure 6-12: Develop Schedule: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Cost Management Estimate Costs The name of this process used to be “Cost Estimating” in the 3rd edition. With the 4th edition, the Inputs of this process have significantly changed. With the exception of EEFs and OPAs, all Inputs are new. The Tools & Techniques have changed somewhat. “Expert judgment” and “Three-point estimates” are new. “Project Management software” has changed to “Project management estimating software”, and “Determine resource cost rates” has gone away. Outputs have been simplified (from four outputs to three). In the 3rd edition, the three deliverables - Project scope statement, WBS, and WBS dictionary - were all called out as separate Inputs to this process. In the 4th edition, however, these have been consolidated into a single “Scope baseline” Input. Inputs Tools & Techniques Outputs 1. Scope baseline 1. Expert judgment 1. Activity cost 2. Project schedule 2. Analogous estimating estimates 3. Human resource plan 3. Parametric estimating 2. Basis of estimates 4. Risk register 4. Bottom-up estimating 3. Project document 5. Enterprise environmental 5. Three-point estimates updates factors 6. Reserve analysis 6. Organizational process 7. Cost of quality Page 8 of 23 www.GoBeyond20.com
  • 9. assets 8. Project management estimating software 9. Vendor bid analysis Figure 7-2: Estimate Costs: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Determine Budget The name of this process was “Cost Budgeting” and is now “Determine Budget”. For the Inputs, “Project scope statement”, “WBS”, and “WBS dictionary” have been consolidated into a single Input, the “Scope baseline”. The “Cost management plan” has been removed, and a few Inputs were renamed slightly. Organizational Process Assets (OPAs) were added. In Tools & Techniques, “Parametric estimating” has been removed, and “Expert judgment” & “Historical relationships” has been added. Last, the Outputs have been simplified (from four outputs to three). Inputs Tools & Techniques Outputs 1. Activity cost estimates 1. Cost aggregation 1. Cost performance 2. Basis of estimates 2. Reserve analysis baseline 3. Scope baseline 3. Expert judgment 2. Project funding 4. Project schedule 4. Historical relationships requirements 5. Resource calendars 5. Funding limit 3. Project document 6. Contracts reconciliation updates 7. Organizational process assets Figure 7-4: Determine Budget: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Quality Management Plan Quality The “Quality Planning” process has been renamed “Plan Quality” in the 4th edition. Also, there are now four Cost of Quality types as “Failure Costs” has been divided into “Internal Failure Costs” and “External Failure Costs”. In the process Inputs, Only “Enterprise environmental factors” and “Organizational process assets” are the same. All other Inputs are new for this process. In Tools & Techniques, many of these T&Ts are new (five elements have increased to nine). Whereas, the Outputs have been simplified (six outputs have been reduced to five). Inputs Tools & Techniques Outputs 1. Scope baseline 1. Cost benefit analysis 1. Quality 2. Stakeholder register 2. Cost of quality management plan 3. Cost performance baseline 3. Control charts 2. Quality metrics 4. Schedule baseline 4. Benchmarking 3. Quality checklists Page 9 of 23 www.GoBeyond20.com
  • 10. 5. Risk register 5. Design of experiments 4. Process 6. Enterprise environmental 6. Statistical sampling improvement plan factors 7. Flowcharting 5. Project document 7. Organizational process 8. Proprietary quality updates assets management methodologies 9. Additional quality planning tools Figure 8-2: Plan Quality: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Human Resource Management Develop Human Resource Plan This process was previously called “Human Resource Planning” in the 3rd edition. Within this process, “Roles and responsibilities”, “Project organization charts”, and “Staffing management plans” were all listed as outputs in the 3rd edition. These, however, have been consolidated into the “Human resource plan” in the 4th edition. Outside of the process, the number of project interfaces contained in the PMOBOK Guide® increased from three to five to include: Organizational, Technical, Interpersonal, Logistical (new), and Political (new). Inputs Tools & Techniques Outputs 1. Activity resource 1. Organization charts and 1. Human resource requirements position descriptions plan 2. Enterprise environmental 2. Networking factors 3. Organizational theory 3. Organizational process assets Figure 9-2. Develop Human Resource Plan: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Communications Management Plan Communications This process has been renamed from “Communications Planning” and has been slightly expanded in the 4th edition. “Stakeholder register” and “Stakeholder management strategy” are new Inputs. Whereas, “Project scope statement” and “Project Management plan” have been removed as Inputs. “Communication models” and “Communication methods” are new Tools & Techniques; and “Project document updates” is a new Output. Inputs Tools & Techniques Outputs 1. Stakeholder register 1. Communication 1. Communications 2. Stakeholder management requirements analysis management plan strategy 2. Communication 2. Project document 3. Enterprise environmental technology updates Page 10 of 23 www.GoBeyond20.com
  • 11. factors 3. Communication models 4. Organizational process 4. Communication methods assets Figure 10-6. Plan Communications: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Risk Management Plan Risk Management This process was changed from “Risk Management Planning”. Other than the name change, only the Inputs of this process have changed. The “Project Management plan” was removed; and the Inputs “Cost management plan”, “Schedule management plan”, and “Communications management plan” have been added as pictured below. Inputs Tools & Techniques Outputs 1. Project scope statement 1. Planning meetings and 1. Risk management 2. Cost management plan analysis plan 3. Schedule management plan 4. Communications management plan 5. Enterprise environmental factors 6. Organizational process assets Figure 11-2. Plan Risk Management: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Identify Risks This process was previously called “Risk Identification” in the 3rd edition. In this revised process, there are significantly more Inputs and Tools & Techniques. As a result, this has become a large process with numerous elements. Inputs Tools & Techniques Outputs 1. Risk management plan 1. Documentation reviews 1. Risk resister 2. Activity cost estimates 2. Information gathering 3. Activity duration estimates techniques 4. Scope baseline 3. Checklist analysis 5. Stakeholder register 4. Assumptions analysis 6. Cost management plan 5. Diagramming techniques 7. Schedule management plan 6. SWOT analysis 8. Quality management plan 7. Expert judgment 9. Project documents 10. Enterprise environmental factors Page 11 of 23 www.GoBeyond20.com
  • 12. 11. Organizational process assets Figure 11-6. Identify Risks: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Perform Qualitative Risk Analysis The only thing different about this process is the new name (previously named the “Quality Risk Analysis” process) and the addition of “Expert judgment” as a Tool & Technique. Inputs Tools & Techniques Outputs 1. Risk register 1. Risk probability and 1. Risk register updates 2. Risk management plan impact assessment 3. Project scope statement 2. Probability and impact 4. Organizational process matrix assets 3. Risk data quality assessment 4. Risk categorization 5. Risk urgency assessment 6. Expert judgment Figure 11-8. Perform Qualitative Risk Analysis: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Perform Quantitative Risk Analysis In this process, the name (previously called “Quantitative Risk Analysis”) and Inputs have changed slightly. The Inputs “Project scope statement” and “Project Management plan” have been removed; and additional plan documents, namely “Cost management plan” and “Schedule management plan” have been added as new Inputs. Also, there are now two Tools & Techniques listed under “Data gathering and representation techniques” (versus three in the 3rd edition), and “Expert judgment” has been added as a separate Tool & Technique. The “Decision tree analysis” has also been removed as a Tool & Technique. Inputs Tools & Techniques Outputs 1. Risk register 1. Data gathering and 1. Risk register updates 2. Risk management plan representation 3. Cost management plan techniques 4. Schedule management plan 2. Quantitative risk analysis 5. Organizational process and modeling techniques assets 3. Expert judgment Figure 11-11. Perform Quantitative Risk Analysis: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Plan Risk Responses Page 12 of 23 www.GoBeyond20.com
  • 13. The name of this process has changed from “Risk Response Planning”. In addition, the Tool & Technique “Strategy for both threats & opportunities” has been removed. “Expert judgment” has been added as a Tool & Techniques. Last, “Project document updates” has been added as a new process Output as pictured below. Inputs Tools & Techniques Outputs 1. Risk register 1. Strategies for negative 1. Risk register updates 2. Risk management plan risks or threats 2. Risk-related contract 2. Strategies for positive decisions risks or opportunities 3. Project 3. Contingent response management plan strategies updates 4. Expert judgment 4. Project document updates Figure 11-17. Plan Risk Responses: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. In addition to the process changes, Acceptance has been added a new positive risk response. In the PMBOK® Guide 3rd edition, Acceptance was only seen as a negative response. Project Procurement Management Plan Procurements This process has been consolidated from two processes (“Plan Purchases and Acquisitions” and “Plan Contracting”). Thus, this has become a very detailed and robust Project Management process. Also, the term Contract SOW has changed to Procurement SOW in 4th edition. “Evaluation Criteria” has been renamed “Source Selection Criteria” and additional detail has been included around the different criteria. Inputs Tools & Techniques Outputs 1. Scope baseline 1. Make-or-buy analysis 1. Procurement 2. Requirements 2. Expert judgment management plan documentation 3. Contract types 2. Procurement 3. Teaming agreements statements of work 4. Risk register 3. Make-or-buy 5. Risk-related contract decisions decisions 4. Procurement 6. Activity resource documents requirements 5. Source selection 7. Project schedule criteria 8. Activity cost estimates 6. Change requests 9. Cost performance baseline 10. Enterprise environmental Page 13 of 23 www.GoBeyond20.com
  • 14. factors 11. Organizational process assets Figure 12-2. Plan Procurements: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. IV. EXECUTING PROCESS GROUP Once all planning activities have been completed, the project is kicked off and enters the Execution phase. Many of the process in this process group have changed to verb-noun format, and two processes have moved to this process group from the Monitoring and Controlling process group. Detailed changes to the specific processes during project execution are detailed below. Project Integration Management Direct and Management Project Execution The Inputs of this process have been pared down from the 3rd edition (from seven Inputs to four. Preventive & Corrective Actions and Defect repairs have been consolidated into “Change Requests”); and EEFs and OPAs have been added as Inputs. Under Tools & Techniques, “PM methodology” has been replaced by “Expert judgment”. The process Outputs have also been pared down from seven to five as detailed below. Inputs Tools & Techniques Outputs 1. Project management plan 1. Expert judgment 1. Deliverables 2. Approved change requests 2. Project management 2. Work performance 3. Enterprise environmental information system information factors 3. Change requests 4. Organizational process 4. Project assets management plan updates 5. Project document updates Figure 4-6. Direct and Manage Project Execution: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Quality Management Perform Quality Assurance The Inputs, Outputs, Tools & Techniques in this process have been pared down significantly (particularly the Inputs) in the 4th edition. Inputs Tools & Techniques Outputs 1. Project management plan 1. Plan Quality and Perform 1. Organizational 2. Quality metrics Quality Control tools and process assets 3. Work performance techniques updates information 2. Quality audits 2. Change requests Page 14 of 23 www.GoBeyond20.com
  • 15. 4. Quality control 3. Process analysis 3. Project measurements management plan updates 4. Project document updates Figure 8-8. Perform Quality Assurance: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Human Resource Management Acquire Project Team In this process, the Inputs have been consolidated to include only EEFs, OPAs, and the Project Management Plan. Under Outputs, “Staffing management plan (updates)” has been renamed “Project management plan updates”. Inputs Tools & Techniques Outputs 1. Project management plan 1. Pre-assignment 1. Project staff 2. Enterprise environmental 2. Negotiation assignments factors 3. Acquisition 2. Resource calendars 3. Organizational process 4. Virtual teams 3. Project assets management plan updates Figure 9-7. Acquire Project Team: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Develop Project Team Within this process, the input “Resource Availability” was renamed as “Resource calendars”. In the Tools & Techniques, “General management skills” was renamed “Interpersonal skills”. Last, “Enterprise environmental factors” has been added as a process Output. Inputs Tools & Techniques Outputs 1. Project staff assignments 1. Interpersonal skills 1. Team performance 2. Project management plan 2. Training assessments 3. Resource calendars 3. Team-building activities 2. Enterprise 4. Ground rules environmental 5. Co-location factors updates 6. Recognition and rewards Figure 9-9. Develop Project Team: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. In addition, the stages of team development have been expanded in the PMBOK® Guide as follows: Forming, Storming, Norming, Performing, and Adjourning (new). Manage Project Team Page 15 of 23 www.GoBeyond20.com
  • 16. I like that this process has been moved from the Monitoring and Controlling process group into Executing. The PMBOK® Guide states that it did this because, “the activities are now more proactive to ensure project performance if optimized”. Further the process Inputs have been pared down from nine to five, which make it easier to digest and remember. Under Tools & Techniques, “Interpersonal skills” has been added. In Outputs, “Enterprise environmental factors updates” has been added; and “Change requests” has replaced Corrective Action and Preventive Actions (CAPA). Inputs Tools & Techniques Outputs 1. Project staff assignments 1. Observation and 1. Enterprise 2. Project management plan conversation environmental 3. Team performance 2. Project performance factors assessments appraisals 2. Organizational 4. Performance reports 3. Conflict management process assets 5. Organizational process 4. Issue log 3. Change requests assets 5. Interpersonal skills 4. Project management plan updates Figure 9-11. Manage Project Team: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Communications Management Distribute Project Information This process has been renamed from “Information Distribution” in the 3rd edition. Further, all of the Inputs for this process are new. The Tools & Techniques have been pared down, from four to two; and the only Output remaining is “Organizational process assets updates”. Inputs Tools & Techniques Outputs 1. Project management plan 1. Communication methods 1. Organizational 2. Performance reports 2. Information distribution process assets 3. Organizational process tools updates assets Figure 10-9. Distribute Information: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Manage Stakeholder Expectations This process was also renamed (from “Manage Stakeholders”) and moved from the Monitoring and Controlling process group into Executing. The PMBOK® Guide states that this change was made to reflect that, “the activities are now more about doing than recording/reporting”. In this process, the Inputs have been expanded from two to five to include: Stakeholder register, Stakeholder management strategy, PM plan (which contains the Communications plan), Issue log (moved from T&T), and the Change log. In Tools & Page 16 of 23 www.GoBeyond20.com
  • 17. Techniques, Interpersonal and Management skills were added. There are also a few small changes in the Outputs section. Inputs Tools & Techniques Outputs 1. Stakeholder register 1. Communication methods 1. Organizational 2. Stakeholder management 2. Interpersonal skills process assets strategy 3. Management skills updates 3. Project management plan 2. Change requests 4. Issue log 3. Project management 5. Change log plan updates 6. Organizational process 4. Project document assets updates Figure 10-11. Manage Stakeholder Expectations: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Procurement Management Conduct Procurements This process has been consolidated from two 3rd edition processes, namely “Request Seller Responses” and “Select Sellers”. It combines numerous elements from these two processes and is, as a result, one of the longer processes in the 4th edition (as pictured below). Inputs Tools & Techniques Outputs 1. Project management plan 1. Bidder conferences 1. Selected sellers 2. Procurement documents 2. Proposal evaluation 2. Procurement 3. Source selection criteria techniques contract award 4. Qualified seller list 3. Independent estimates 3. Resource calendars 5. Seller proposals 4. Expert judgment 4. Change requests 6. Project documents 5. Advertising 5. Project 7. Make-or-buy decisions 6. Internet search management plan 8. Teaming agreements 7. Procurement updates 9. Organizational process negotiations 6. Project document assets updates Figure 12-4. Conduct Procurements: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. V. MONITORING AND CONTROLLING PROCESS GROUP In the Monitoring and Controlling process group, about half of the processes have been renamed in verb-noun format. Also, two processes that were in this group in the PMBOK® Guide 3rd edition have been moved to the Execution process group in the 4th edition. Project Integration Management Monitor and Control Project Work There have been significant wording changes to this process. Page 17 of 23 www.GoBeyond20.com
  • 18. Inputs Tools & Techniques Outputs 1. Project management plan 1. Expert judgment 1. Change requests 2. Performance reports 2. Project 3. Enterprise environmental management plan factors updates 4. Organizational process 3. Project document assets updates Figure 4-8. Monitor and Control Project Work: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Perform Integrated Change Control This process has been renamed (from “Integrated Change Control) and has been significantly pared down as an overall process in the 4th edition. In Tools & Techniques, “Change control meetings” is a new element. Inputs Tools & Techniques Outputs 1. Project management plan 1. Expert judgment 1. Change request 2. Work performance 2. Change control meetings status updates information 2. Project 3. Change requests management plan 4. Enterprise environmental updates factors 3. Project document 5. Organizational process updates assets Figure 4-10. Perform Integrated Change Control: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Scope Management Verify Scope This process was previously named “Scope Verification” in the 3rd edition. In addition, some of the Inputs and Outputs for this process have been renamed and/or changed. Inputs Tools & Techniques Outputs 1. Project management plan 1. Inspection 1. Accepted 2. Requirements deliverables documentation 2. Change requests 3. Requirements traceability 3. Project document matrix updates 4. Validated deliverables Figure 5-11. Verify Scope: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Page 18 of 23 www.GoBeyond20.com
  • 19. Control Scope The “Control Scope” process has been renamed (from “Scope Control”) and has also been pared down (for example, numerous Inputs were consolidated under the “Project Management plan”). Inputs Tools & Techniques Outputs 1. Project management plan 1. Variance analysis 1. Work performance 2. Work performance measurements information 2. Organizational process 3. Requirements assets updates documentation 3. Change requests 4. Requirements traceability 4. Project management matrix plan updates 5. Organizational process 5. Project document assets updates Figure 5-13. Control Scope: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Time Management Control Schedule The “Control Schedule” process has been renamed (from “Schedule Control”). In addition, The Inputs, Outputs, and Tools & Techniques have slightly changed in the 4th edition. In particular, in Tools & Techniques, there are a number of new elements, i.e.: Resource leveling, What-if scenario analysis, Adjusting leads and lags, and Schedule compression. Inputs Tools & Techniques Outputs 1. Project management plan 1. Performance reviews 1. Work performance 2. Project schedule 2. Variance analysis measurements 3. Work performance 3. Project management 2. Organizational information software process assets 4. Organizational process 4. Resource leveling updates assets 5. What-if scenario 3. Change requests analysis 4. Project management 6. Adjusting leads and lags plan updates 7. Schedule compression 5. Project document 8. Scheduling tool updates Figure 6-15. Control Schedule: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Cost Management Control Costs “Control Costs” used to be called “Cost Control” in the 3rd edition. There are some additional changes to the “Control Costs” process itself as well with the 4th edition. For Page 19 of 23 www.GoBeyond20.com
  • 20. example, in Tools & Techniques, “Performance measurement analysis” has been renamed “Earned value management”; and “To-complete performance index” is introduced as a new Tool & Technique (and includes, for example, BAC and EAC). Inputs Tools & Techniques Outputs 1. Project management plan 1. Earned value 1. Work performance 2. Project funding management measurements requirements 2. Forecasting 2. Budget forecasts 3. Work performance 3. To-complete 3. Organizational process information performance index assets updates 4. Organizational process 4. Performance reviews 4. Change requests assets 5. Variance analysis 5. Project management 6. Project management plan updates software 6. Project document updates Figure 7-7. Control Costs: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Quality Management Perform Quality Control There are some small wording changes in this process with the 4th edition. Note: This is one of the larger, more complex processes contained in the PMBOK® Guide. Inputs Tools & Techniques Outputs 1. Project management plan 1. Cause and effect 1. Quality control 2. Quality metrics diagrams measurements 3. Quality checklists 2. Control charts 2. Validated changes 4. Work performance 3. Flowcharting 3. Validated deliverables measurements 4. Histogram 4. Organizational 5. Approved change requests 5. Pareto chart process assets 6. Deliverables 6. Run chart updates 7. Organizational process 7. Scatter diagram 5. Change requests assets 8. Statistical sampling 6. Project management 9. Inspection plan updates 10. Approved change 7. Project document requests review updates Figure 8-10. Perform Quality Control: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Communications Management Report Performance Page 20 of 23 www.GoBeyond20.com
  • 21. This process has been renamed (was previously “Performance Reporting” in the 3rd edition) and its elements have been pared down in the 4th edition (as shown below). In addition, the Tools & Techniques terminology is, for the most part, new. Inputs Tools & Techniques Outputs 1. Project management plan 1. Variance analysis 1. Performance reports 2. Work performance 2. Forecasting methods 2. Organizational information 3. Communication methods process assets 3. Work performance 4. Reporting systems updates measurements 3. Change requests 4. Budget forecasts 5. Organizational process assets Figure 10-13. Report Performance: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Risk Management Monitor and Control Risks This process used to be named “Risk Monitoring and Control” and has been updated to the verb-noun format in the 4th edition. The process elements are pretty much the same as they appear in the 3rd edition, with some small wording changes. Inputs Tools & Techniques Outputs 1. Risk register 1. Risk reassessment 1. Risk register updates 2. Project management plan 2. Risk audits 2. Organizational 3. Work performance 3. Variance and trend process assets information analysis updates 4. Performance reports 4. Technical performance 3. Change requests measurement 4. Project management 5. Reserve analysis plan updates 6. Status meetings 5. Project document updates Figure 11-19. Monitor and Control Risks: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Procurement Management Administer Procurements This process was renamed from “Contract Administration” in the 3rd edition. Wording of process elements, however, is very similar to the 3rd edition. There have been only some minor changes made. Inputs Tools & Techniques Outputs 1. Procurement documents 1. Contract change control 1. Procurement Page 21 of 23 www.GoBeyond20.com
  • 22. 2. Project management plan system documentation 3. Contract 2. Procurement 2. Organizational 4. Performance reports performance reviews process assets 5. Approved change requests 3. Inspections and audits updates 6. Work performance 4. Performance reporting 3. Change requests information 5. Payment systems 4. Project 6. Claims administration management plan 7. Records management updates system Figure 12-6. Administer Procurements: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. VI. CLOSING PROCESS GROUP As seen with the 3rd edition, there are two processes contained within the Closing process group. The wording of both processes has been revised. Process specific changes are detailed below. Project Integration Management Close Project or Phase This process was renamed from “Close Project” in the 3rd edition. Inputs Tools & Techniques Outputs 1. Project management plan 1. Expert judgment 1. Final product, service, 2. Accepted deliverables or result transition 3. Organizational process 2. Organizational process assets assets updates Figure 4-12. Close Project or Phase: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. Project Procurement Management Close Procurements This process used to be called “Contract Closure” in the 3rd edition and has been updated to follow the verb-noun format. Inputs Tools & Techniques Outputs 1. Project management plan 1. Procurement audits 1. Closed procurements 2. Procurement 2. Negotiated settlements 2. Organizational documentation 3. Records management process assets system updates Figure 12-8. Close Procurements: Inputs, Tools & Techniques, and Outputs A Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide). ©2008 Project Management Institute, Inc. All Rights Reserved. VII. CONCLUSION Page 22 of 23 www.GoBeyond20.com
  • 23. Insert text here. VIII. REFERENCES A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fourth Edition. The Project Management Institute, Inc. 2008. Page 23 of 23 www.GoBeyond20.com