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© 2002. All rights reserved. ClientXClient Inc.
Overview
We help clients:
 Understand the value and potential of each
customer, in order to monetize, prioritize and
optimize customer relationships
 Connect company goals to customer
performance for unprecedented competitive
advantage and unmatched planning, execution
and forecasting
 Enable every decision-maker to make better,
more profitable decisions
 Deliver satisfying, differentiating, profitable
experiences to each customer
Expertise:
 Customer Value
Optimization
 Business Intelligence
 Customer Experience
Management
 Marketing Technologies
 CRM
 Sales
 Customer Operations
 Segmentation
 Database Marketing
 Customer Profitability
 eMarketing
 Measurement Systems
For more information contact mrh@clientxclient.com 908.350.3012 Copyright Client X Client www.clientxclient.com.
Next Generation of Customer
Insights & Analytics:
• Leadership
• Methods
• Metrics
• Technology
• Innovation
For more information contact mrh@clientxclient.com 908.350.3012 Copyright Client X Client www.clientxclient.com.

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What would amazon do? Simplify, Monetize Customer Experience

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  • 13. © 2002. All rights reserved. ClientXClient Inc. Overview We help clients:  Understand the value and potential of each customer, in order to monetize, prioritize and optimize customer relationships  Connect company goals to customer performance for unprecedented competitive advantage and unmatched planning, execution and forecasting  Enable every decision-maker to make better, more profitable decisions  Deliver satisfying, differentiating, profitable experiences to each customer Expertise:  Customer Value Optimization  Business Intelligence  Customer Experience Management  Marketing Technologies  CRM  Sales  Customer Operations  Segmentation  Database Marketing  Customer Profitability  eMarketing  Measurement Systems For more information contact mrh@clientxclient.com 908.350.3012 Copyright Client X Client www.clientxclient.com.
  • 14. Next Generation of Customer Insights & Analytics: • Leadership • Methods • Metrics • Technology • Innovation For more information contact mrh@clientxclient.com 908.350.3012 Copyright Client X Client www.clientxclient.com.

Editor's Notes

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  2. Customer Worthy refers to a CxC BizMeter – like solution in chapter 1 when the business manager walks into his office and a projection of red and green lights emerge between him and his wall (think holographic projection authenticated by security device protocol and driven by rules that prioritize activities and decisions based on urgency, impact, value, mission and strategy)