What is Selling
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know what is selling, what are the different attributes of a salesperson, why should one not fear of selling job.
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Selling techniques
This document provides tips and techniques for effective selling. It discusses understanding the customer's individual purchase process and needs. Key aspects of the sales process include preparing by researching the customer and product, presenting the value proposition to solve the customer's needs, handling objections, negotiating, and following up. Important elements are listening to the customer, controlling the flow of the presentation, asking for the order, and providing excellent customer service after the sale. Common mistakes include not listening, not asking for the order, and neglecting existing customers.
Seven steps of a sale
Learn how to take a customer from when they enter a store to the point where they have made a purchase and you have even followed up with them.
Sales Objections
This document discusses dos and don'ts for handling sales objections. It identifies the most common objections like price, trust, and fear of change. It recommends listening to objections, validating problems, and answering objections by demonstrating features, comparing products, and stressing quality over price. Salespeople should avoid arguing, pressuring, losing temper, or talking too much. They should remain patient, knowledgeable, and make customers feel heard. Objections are beneficial as they reveal customer needs and help improve products.
Sales training module presentation slides john
SELLING BEYOND TELLING; HOW TO CLOSE SALES WITHOUT TEARS.
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Sales process
This document provides guidance on various steps of the sales process, including prospecting, probing, presenting, handling objections, closing the sale, and following up. It discusses initiating contact with prospects, asking open-ended questions to understand needs, being prepared for sales presentations, recognizing buying signals, seeking references, and focusing on the financial impact of solutions rather than just selling products. The overall process involves qualifying prospects, uncovering needs, presenting proposals, closing agreements, and partnering with customers.
Strategic selling process
The document discusses various topics related to sales and business management. It provides guidance on developing customer relationships, understanding customer needs, selecting target customers, managing sales targets and time, and retaining existing customers. Some of the key points include selecting high-value customers according to volume, profitability, and strategic fit; understanding customer decision factors and pain points to develop offers; focusing time on high-priority accounts while maintaining relationships with others; and ensuring customer satisfaction to support retention and expansion. The overall message is on developing a strategic and customer-centric approach to sales.
Selling Is An Art Form
The document provides tips and advice for becoming a successful salesperson. It discusses the importance of listening to customers, asking questions to understand needs, translating features into benefits, promptly addressing objections or concerns, identifying closing signals, setting goals and plans, and using different closing techniques. The key habits of top salespeople are asking questions, probing for information, addressing negative attitudes, and identifying closing opportunities. Effective listening, building confidence, using questions, and overcoming objections are also emphasized.
Sales Training
This document provides tips for successful sales training. It covers preparation such as knowing your products and market trends. The opening involves greeting the customer, introducing yourself and making eye contact. The process section emphasizes building trust through open-ended questions, describing products benefits, and asking questions. Closing involves asking for the sale, stopping when the customer is ready to buy, and offering add-ons. Follow up is important through thank you letters, emails or calls to build relationships and maximize future sales.
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Selling techniques
This document provides tips and techniques for effective selling. It discusses understanding the customer's individual purchase process and needs. Key aspects of the sales process include preparing by researching the customer and product, presenting the value proposition to solve the customer's needs, handling objections, negotiating, and following up. Important elements are listening to the customer, controlling the flow of the presentation, asking for the order, and providing excellent customer service after the sale. Common mistakes include not listening, not asking for the order, and neglecting existing customers.
Seven steps of a sale
Learn how to take a customer from when they enter a store to the point where they have made a purchase and you have even followed up with them.
Sales Objections
This document discusses dos and don'ts for handling sales objections. It identifies the most common objections like price, trust, and fear of change. It recommends listening to objections, validating problems, and answering objections by demonstrating features, comparing products, and stressing quality over price. Salespeople should avoid arguing, pressuring, losing temper, or talking too much. They should remain patient, knowledgeable, and make customers feel heard. Objections are beneficial as they reveal customer needs and help improve products.
Sales training module presentation slides john
SELLING BEYOND TELLING; HOW TO CLOSE SALES WITHOUT TEARS.
This is one module out of 11 modules on this course.
Sales process
This document provides guidance on various steps of the sales process, including prospecting, probing, presenting, handling objections, closing the sale, and following up. It discusses initiating contact with prospects, asking open-ended questions to understand needs, being prepared for sales presentations, recognizing buying signals, seeking references, and focusing on the financial impact of solutions rather than just selling products. The overall process involves qualifying prospects, uncovering needs, presenting proposals, closing agreements, and partnering with customers.
Strategic selling process
The document discusses various topics related to sales and business management. It provides guidance on developing customer relationships, understanding customer needs, selecting target customers, managing sales targets and time, and retaining existing customers. Some of the key points include selecting high-value customers according to volume, profitability, and strategic fit; understanding customer decision factors and pain points to develop offers; focusing time on high-priority accounts while maintaining relationships with others; and ensuring customer satisfaction to support retention and expansion. The overall message is on developing a strategic and customer-centric approach to sales.
Selling Is An Art Form
The document provides tips and advice for becoming a successful salesperson. It discusses the importance of listening to customers, asking questions to understand needs, translating features into benefits, promptly addressing objections or concerns, identifying closing signals, setting goals and plans, and using different closing techniques. The key habits of top salespeople are asking questions, probing for information, addressing negative attitudes, and identifying closing opportunities. Effective listening, building confidence, using questions, and overcoming objections are also emphasized.
Sales Training
This document provides tips for successful sales training. It covers preparation such as knowing your products and market trends. The opening involves greeting the customer, introducing yourself and making eye contact. The process section emphasizes building trust through open-ended questions, describing products benefits, and asking questions. Closing involves asking for the sale, stopping when the customer is ready to buy, and offering add-ons. Follow up is important through thank you letters, emails or calls to build relationships and maximize future sales.
Selling skills training
The document provides an overview of a sales training program. It discusses several key topics:
- The training agenda covers basic selling skills, the sales process, communication skills, handling objections, negotiation skills, time management, key account management, adaptive selling, and Pareto's law.
- The goal of the training is to develop an effective sales approach and framework for understanding the role of the sales team in creating success for brands.
- It defines what selling is, explaining that it is a process of developing customer relationships, discovering needs, matching products to needs, and communicating benefits. It also discusses the roles and responsibilities of salespeople.
- The document outlines various concepts in selling like the customer buying process
Selling Skills
The document discusses customer-centric selling strategies and techniques. It emphasizes that the most successful businesses focus on retaining current customers, selling more to existing customers, and acquiring new customers in a way that maximizes lifetime customer value. Some key points include:
- Selling is about planting ideas in customers' minds so they feel it was their own idea, done ethically.
- Core processes involve retaining current customers, upselling to current customers, and acquiring new customers.
- Customers are more aware, demanding, and less loyal now.
- The customer decision cycle and selling cycle involve understanding customer needs and confirming the solution fits before closing the sale.
- Cross-selling existing customers additional products
Tips and Techniques for Closing the Sales
This document provides tips and techniques for closing sales. It discusses what closing a sale entails, which is getting the buyer to agree to or commit to a deal. Some key tips for closing a sale discussed are tuning into buying signals from the customer, using silence effectively after asking a closing question, helping the customer make a decision, using the right closing vocabulary, and ensuring the sale is properly closed. It emphasizes the importance of closing as a critical part of the selling process.
Selling skills
Selling skills involve focusing on customers' needs, listening to them, and helping find solutions rather than pressuring sales. Objectives of selling skills are to increase product knowledge, understand how behavior impacts sales and service, and develop communication and listening skills. For managers, selling skills are important to create differentiation in high competition, have a point of difference, and build a reputation to attract new customers. Key ways to acquire selling skills include developing confidence, listening well, being persuasive by focusing on benefits, building strong relationships, and self-motivation.
, 7 steps of selling
This document outlines the 7 steps of selling: 1) Pre-sale approach with a clean store and smiling staff, 2) Opening the sale with greetings and understanding the customer, 3) Probing the customer with questions, 4) Demonstrating the product with knowledge, 5) Offering alternatives and trials, 6) Handling objections positively, 7) Closing the sale, confirming it, and asking for referrals. The steps emphasize making the customer comfortable, understanding their needs through questioning, demonstrating the right product, addressing any concerns, and ensuring repeat business.
Retail selling skills
The document discusses the key skills needed for successful retail selling. It emphasizes the importance of environmental management, personal management, service management, and complaints handling to convert customers. Some essential skills discussed include building rapport, suggestive selling, maintaining confidence, flexibility, and perseverance through challenges. The document stresses treating customers as the top priority and finding ways to satisfy their needs.
Improving Your Selling Skills
Basic selling skills is necessary of people in all walks of life. Our sales training program focuses on effective selling skills. Salesmanship is a skill that can be developed through the learning of good selling techniques.
Closing Sales Sample
The document provides tips for closing sales and overcoming objections from customers. It discusses the importance of fully understanding customers' needs and creating excitement for the product or service. It also emphasizes that closers should be confident, believe in what they are selling, and not take rejection personally. Trial close questions are recommended to gauge customer interest and get feedback on minor decisions before fully closing the sale.
Selling Techniques
This document provides techniques for successful selling, including making customers feel important, understanding selling as a process, and building rapport. It discusses branding, the customer cycle, and the sales process. Key selling techniques include call opening, product positioning, handling objections, and using a push or pull strategy. Objection handling involves listening, accepting the objection, committing to resolve it, and taking explicit action. The goal is to help sales representatives strengthen relationships and improve performance.
How to Handle Sales Objections in 5 Steps
Are sales objections stopping you in your tracks?
Fielding unexpected objections can be one of the most daunting aspects of sales, especially for a new hire or someone new to selling entirely. The best way to deal with this fear and uncertainty is to face the problem head-on and go into meetings and cold-calls prepared to field a wide range of objections. If you start listing out the potential objections you could hear from a prospect, it might seem like the options are endless. How are you supposed to prepare for everything?
Lucky for you, sales objections actually cluster into a few main groups based on your prospect’s underlying beliefs. Once you master handling one objection in a category, you’ll be able to respond easily and effectively to any number of variations on that theme. Keep reading for 5 steps to handle sales objections.
Learn more: http://criteriaforsuccess.com/how-to-handle-sales-objections-5-steps
Basics of sales
"Basics of sales " is meant to train new sales staff .In this presentation sales call steps are discussed .
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The document appears to be from a presentation by Tom Shay of Profits Plus Solutions about improving profits. Some key points discussed include that human shopping patterns remain consistent, there are 5 levels of selling from commodity to transforming a customer's lifestyle, nonverbal communication such as body language accounts for 55% of communication, and the importance of follow up and referrals for small businesses. The presentation provides tips and strategies for enhancing customer needs, experiences, and relationships to increase profits.
Effective selling techniques
This document provides an overview of effective selling skills for selling CORIAN countertop surfaces. It discusses market research showing high awareness but a large gap between preference for CORIAN and actual purchases. The seven steps of successful selling are outlined as prospecting, building rapport, identifying needs, presenting solutions, overcoming objections, getting commitment, and follow up. Specific techniques for each step are described, such as asking questions to identify customer needs and presenting the features and benefits of CORIAN. The document also provides responses to handle common objections like price concerns.
Selling skills
The document provides tips on selling skills and the sales process. It discusses prospecting, approaching customers, conducting effective meetings and presentations, handling objections, and closing sales. Key aspects of the sales process covered include preparing for calls, asking probing questions to understand customer needs, overcoming objections, highlighting benefits to get buy-in, and making multiple attempts to close before giving up on prospects. The document emphasizes skills like listening, elaboration, understanding customers, and adapting approach based on customer type to improve sales outcomes.
7 Tips for Delivering a Winning Sales Presentation
Know how to effectively deliver a winning sales presentation. Get to the point within 5 minutes by focusing on the client's goals and challenges. Sell a vision for how you can help clients beat competitors and increase profits through stories, not data. Keep presentations short, simple and visually engaging using no more than one picture and sentence per slide. Maintain a clear agenda and structure and leave time for questions.
8 Sales Closing Techniques
Today buyers are more cautious than ever before when it comes to making decisions. This means that you’ll need a variety of closing techniques at your disposal if you’re going to smash your sales targets.
The great news is that one or a combination of these 8 best Closing Techniques can be used in any sales situation to help you turn every prospect into a buying customer.
Closing: A Natural Step in the Sales Process
If you don’t ask for the order, you won’t make the sale
That statement is one of the basic truths of the sales profession. Because when you ask for the order you provide the momentum for a client to say yes. Though you may feel closing a sale is a magic moment, in reality, closing is simply following closing principles and then asking for a decision when you feel certain the prospective buyer is going to say yes. This fast-paced seminar teaches you how to ask for the order.
Retail Selling Techniques
The document provides guidance on retail selling techniques and skills. It discusses the importance of understanding customer expectations and needs. It introduces the AIDA technique for generating customer attention, interest, desire and action. Key steps in the selling process are outlined, including pre-sale preparation, opening the sale, progressing the sale through needs analysis, sales presentation, handling objections, and building post-sale relationships. Customers' motivations must be understood to effectively match products and benefits.
Selling Techniques
The document provides guidance on planning and executing effective sales techniques. It recommends planning mass awareness programs and one-to-one sales by calculating the number of sessions and households that can be covered each day. It also outlines the components of a successful sales call, including preparation, introduction, discovery, demonstration, convincing the customer, and closing the sale. After-sales activities like updating records and providing customer service are also discussed.
Basic Sales Training
This document outlines the 6 steps of a sales call: 1) Preparation, 2) Greetings/Icebreaker, 3) Review Situation, 4) Complaints, 5) News, 6) Wrap up/Close. Preparation involves understanding the customer, product, and environment. The greetings/icebreaker aims to build rapport. The situation review addresses the customer's needs, challenges, and information needs. Complaints are handled by listening, defining the issue, rephrasing, isolating it, and presenting solutions. News shares any new developments. The wrap up recaps next steps.
Effective Cross Selling
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Quiz front office
The document contains 27 multiple choice questions related to the hotel industry. The questions cover topics like identifying specific hotel properties, common hotel terms and their meanings, responsibilities of different hotel departments, international currencies, and other general hotel and tourism related trivia.
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The document provides an overview of a sales training program. It discusses several key topics:
- The training agenda covers basic selling skills, the sales process, communication skills, handling objections, negotiation skills, time management, key account management, adaptive selling, and Pareto's law.
- The goal of the training is to develop an effective sales approach and framework for understanding the role of the sales team in creating success for brands.
- It defines what selling is, explaining that it is a process of developing customer relationships, discovering needs, matching products to needs, and communicating benefits. It also discusses the roles and responsibilities of salespeople.
- The document outlines various concepts in selling like the customer buying process
Selling Skills
The document discusses customer-centric selling strategies and techniques. It emphasizes that the most successful businesses focus on retaining current customers, selling more to existing customers, and acquiring new customers in a way that maximizes lifetime customer value. Some key points include:
- Selling is about planting ideas in customers' minds so they feel it was their own idea, done ethically.
- Core processes involve retaining current customers, upselling to current customers, and acquiring new customers.
- Customers are more aware, demanding, and less loyal now.
- The customer decision cycle and selling cycle involve understanding customer needs and confirming the solution fits before closing the sale.
- Cross-selling existing customers additional products
Tips and Techniques for Closing the Sales
This document provides tips and techniques for closing sales. It discusses what closing a sale entails, which is getting the buyer to agree to or commit to a deal. Some key tips for closing a sale discussed are tuning into buying signals from the customer, using silence effectively after asking a closing question, helping the customer make a decision, using the right closing vocabulary, and ensuring the sale is properly closed. It emphasizes the importance of closing as a critical part of the selling process.
Selling skills
Selling skills involve focusing on customers' needs, listening to them, and helping find solutions rather than pressuring sales. Objectives of selling skills are to increase product knowledge, understand how behavior impacts sales and service, and develop communication and listening skills. For managers, selling skills are important to create differentiation in high competition, have a point of difference, and build a reputation to attract new customers. Key ways to acquire selling skills include developing confidence, listening well, being persuasive by focusing on benefits, building strong relationships, and self-motivation.
, 7 steps of selling
This document outlines the 7 steps of selling: 1) Pre-sale approach with a clean store and smiling staff, 2) Opening the sale with greetings and understanding the customer, 3) Probing the customer with questions, 4) Demonstrating the product with knowledge, 5) Offering alternatives and trials, 6) Handling objections positively, 7) Closing the sale, confirming it, and asking for referrals. The steps emphasize making the customer comfortable, understanding their needs through questioning, demonstrating the right product, addressing any concerns, and ensuring repeat business.
Retail selling skills
The document discusses the key skills needed for successful retail selling. It emphasizes the importance of environmental management, personal management, service management, and complaints handling to convert customers. Some essential skills discussed include building rapport, suggestive selling, maintaining confidence, flexibility, and perseverance through challenges. The document stresses treating customers as the top priority and finding ways to satisfy their needs.
Improving Your Selling Skills
Basic selling skills is necessary of people in all walks of life. Our sales training program focuses on effective selling skills. Salesmanship is a skill that can be developed through the learning of good selling techniques.
Closing Sales Sample
The document provides tips for closing sales and overcoming objections from customers. It discusses the importance of fully understanding customers' needs and creating excitement for the product or service. It also emphasizes that closers should be confident, believe in what they are selling, and not take rejection personally. Trial close questions are recommended to gauge customer interest and get feedback on minor decisions before fully closing the sale.
Selling Techniques
This document provides techniques for successful selling, including making customers feel important, understanding selling as a process, and building rapport. It discusses branding, the customer cycle, and the sales process. Key selling techniques include call opening, product positioning, handling objections, and using a push or pull strategy. Objection handling involves listening, accepting the objection, committing to resolve it, and taking explicit action. The goal is to help sales representatives strengthen relationships and improve performance.
How to Handle Sales Objections in 5 Steps
Are sales objections stopping you in your tracks?
Fielding unexpected objections can be one of the most daunting aspects of sales, especially for a new hire or someone new to selling entirely. The best way to deal with this fear and uncertainty is to face the problem head-on and go into meetings and cold-calls prepared to field a wide range of objections. If you start listing out the potential objections you could hear from a prospect, it might seem like the options are endless. How are you supposed to prepare for everything?
Lucky for you, sales objections actually cluster into a few main groups based on your prospect’s underlying beliefs. Once you master handling one objection in a category, you’ll be able to respond easily and effectively to any number of variations on that theme. Keep reading for 5 steps to handle sales objections.
Learn more: http://criteriaforsuccess.com/how-to-handle-sales-objections-5-steps
Basics of sales
"Basics of sales " is meant to train new sales staff .In this presentation sales call steps are discussed .
Advanced Professional Selling Skills
The document appears to be from a presentation by Tom Shay of Profits Plus Solutions about improving profits. Some key points discussed include that human shopping patterns remain consistent, there are 5 levels of selling from commodity to transforming a customer's lifestyle, nonverbal communication such as body language accounts for 55% of communication, and the importance of follow up and referrals for small businesses. The presentation provides tips and strategies for enhancing customer needs, experiences, and relationships to increase profits.
Effective selling techniques
This document provides an overview of effective selling skills for selling CORIAN countertop surfaces. It discusses market research showing high awareness but a large gap between preference for CORIAN and actual purchases. The seven steps of successful selling are outlined as prospecting, building rapport, identifying needs, presenting solutions, overcoming objections, getting commitment, and follow up. Specific techniques for each step are described, such as asking questions to identify customer needs and presenting the features and benefits of CORIAN. The document also provides responses to handle common objections like price concerns.
Selling skills
The document provides tips on selling skills and the sales process. It discusses prospecting, approaching customers, conducting effective meetings and presentations, handling objections, and closing sales. Key aspects of the sales process covered include preparing for calls, asking probing questions to understand customer needs, overcoming objections, highlighting benefits to get buy-in, and making multiple attempts to close before giving up on prospects. The document emphasizes skills like listening, elaboration, understanding customers, and adapting approach based on customer type to improve sales outcomes.
7 Tips for Delivering a Winning Sales Presentation
Know how to effectively deliver a winning sales presentation. Get to the point within 5 minutes by focusing on the client's goals and challenges. Sell a vision for how you can help clients beat competitors and increase profits through stories, not data. Keep presentations short, simple and visually engaging using no more than one picture and sentence per slide. Maintain a clear agenda and structure and leave time for questions.
8 Sales Closing Techniques
Today buyers are more cautious than ever before when it comes to making decisions. This means that you’ll need a variety of closing techniques at your disposal if you’re going to smash your sales targets.
The great news is that one or a combination of these 8 best Closing Techniques can be used in any sales situation to help you turn every prospect into a buying customer.
Closing: A Natural Step in the Sales Process
If you don’t ask for the order, you won’t make the sale
That statement is one of the basic truths of the sales profession. Because when you ask for the order you provide the momentum for a client to say yes. Though you may feel closing a sale is a magic moment, in reality, closing is simply following closing principles and then asking for a decision when you feel certain the prospective buyer is going to say yes. This fast-paced seminar teaches you how to ask for the order.
Retail Selling Techniques
The document provides guidance on retail selling techniques and skills. It discusses the importance of understanding customer expectations and needs. It introduces the AIDA technique for generating customer attention, interest, desire and action. Key steps in the selling process are outlined, including pre-sale preparation, opening the sale, progressing the sale through needs analysis, sales presentation, handling objections, and building post-sale relationships. Customers' motivations must be understood to effectively match products and benefits.
Selling Techniques
The document provides guidance on planning and executing effective sales techniques. It recommends planning mass awareness programs and one-to-one sales by calculating the number of sessions and households that can be covered each day. It also outlines the components of a successful sales call, including preparation, introduction, discovery, demonstration, convincing the customer, and closing the sale. After-sales activities like updating records and providing customer service are also discussed.
Basic Sales Training
This document outlines the 6 steps of a sales call: 1) Preparation, 2) Greetings/Icebreaker, 3) Review Situation, 4) Complaints, 5) News, 6) Wrap up/Close. Preparation involves understanding the customer, product, and environment. The greetings/icebreaker aims to build rapport. The situation review addresses the customer's needs, challenges, and information needs. Complaints are handled by listening, defining the issue, rephrasing, isolating it, and presenting solutions. News shares any new developments. The wrap up recaps next steps.
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7 Tips for Delivering a Winning Sales Presentation
7 Tips for Delivering a Winning Sales Presentation
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Effective Cross Selling
It is important to attract the consumer and sell him all his requirement. But to increase revenue you need to create the requirements.
Quiz front office
The document contains 27 multiple choice questions related to the hotel industry. The questions cover topics like identifying specific hotel properties, common hotel terms and their meanings, responsibilities of different hotel departments, international currencies, and other general hotel and tourism related trivia.
Sales techniques new
The document provides an overview of key sales concepts and techniques. It defines sales as a need-satisfying process or problem-solving activity involving an exchange. It discusses understanding customer needs, wants, and demands. Various sales theories and models are described, including AIDA, SPIN, and FABV. Common sales techniques like feature-advantage-benefit selling and handling objections are also summarized. The document outlines the buying and selling processes and closes with a brief discussion of different closing techniques.
Basic selling skills
Here are some effective ways to respond to compliments:
- Thank the customer sincerely for the feedback. Express genuine appreciation for their perspective.
- Ask a follow up question to better understand what aspects of your company or product they value. This continues the positive discussion.
- Consider sharing a related anecdote or example that illustrates your commitment to meeting customer needs. Keep it brief.
- Redirect the conversation back to understanding the customer's specific requirements and how you may help further. Compliments are opportunities, not ends in themselves.
- Make a mental note of what was complimented so you can reinforce those strengths going forward. Customer feedback helps improve service.
The goal is to acknowledge the compliment
PPT on Personal selling
This PPT gives a brief outlook of the process of personnel selling and its various stages. For any queries feel free to contact at prateekckc@yahoo.co.in
Cross-Selling & Up-Selling with Miller Heiman
These slides were originally presented by Rich Blakeman, sales vice president for Miller Heiman, in a presentation, Cross-Selling & Up-Selling:Uncovering Hidden Opportunities, to the San Francisco Chamber of Commerce, Tuesday, July 14, 2009.
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The document discusses the field of sales and identifies seven key factors for success. It notes that sales is an ancient profession and that most human interactions involve an element of persuasion or selling. The seven success factors are prospecting, approaching, presenting, asking questions, handling objections, closing, and personal management. The document advises salespeople to improve by setting goals, gaining knowledge through practice and feedback, and focusing on developing their weaknesses.
Understanding selling person
1) The document discusses the roles and responsibilities of professional salespeople, contrasting them with negative perceptions. It provides definitions of professional selling as problem-solving and developing customer relationships.
2) Professional salespeople aim to understand customer needs and provide solutions, focusing on customer satisfaction rather than just making sales.
3) The document outlines the sales process and gives examples of how salespeople help customers through consultation, education, and ongoing support. It emphasizes treating customers with respect.
Trigger Strategies - The New Reality of Sales - Report
The document provides recommendations for B2B sales in today's environment. It discusses that sales teams need credibility in the market through content creation and expertise. They must understand customers' businesses beyond just products. Sales people should track key metrics like funnel conversion rates and activities, not just revenue. The document also recommends developing 90-day plans with targets to keep sales efforts focused.
1_Golden Rules of Marketing 2021.ppt
This document provides an overview of marketing concepts and best practices. It discusses the definition of marketing as identifying unmet needs and developing products and services to meet those needs profitably. It also explains that marketing involves more than just selling - it is about putting customers first. The document outlines the 4 P's and 4 C's marketing mixes and how they are similar but seen from different perspectives. It emphasizes starting marketing plans from the customer's perspective rather than the marketer's. Overall, the key lessons are that marketing should understand and satisfy customer needs through segmentation, targeting, positioning, and an integrated approach considering cost, convenience, communication and customer value.
Sales
Hints, tips and tricks for successful strategic sales activity for start ups and growing small businesses
Similar to What is Selling (20)
Consultative Sales Skills-Presented by Jeffrey Mesquita
Consultative Sales Skills-Presented by Jeffrey Mesquita
Selling in Tough Times: Secrets to Selling When No One is Buying (Part 1)
Selling in Tough Times: Secrets to Selling When No One is Buying (Part 1)
Sales Prospecting - Prospecting for Customers & Qualifying the Customer
Sales Prospecting - Prospecting for Customers & Qualifying the Customer
Trigger Strategies - The New Reality of Sales - Report
Trigger Strategies - The New Reality of Sales - Report
What is Selling
- 1. World of Selling Presented By: Omkar Phatak MBA – 3 / 1338
- 2. Fear of Selling What is Selling??
- 3. Selling Defined 1. Selling is a planned communication. 2. Adds utility 3. Helps customers determine needs. 4. Creates desires for products. Selling is persuading your prospects to buy your products and services by firstly analyzing their needs and wants and they by offering them with solution at right time, at right place and at right price.
- 4. Why sales profession is a good choice?? It gives you freedom Freedom to be your best self Freedom to run you own life (Own Business) Freedom to impact lives of others A Sales person should have highest integrity
- 5. Why should anyone take pride in being just a sales person?? There is nothing like just a sales person. Sales is all about helping others find the best solution for their needs. What should a person do when starting a sales career? Do you homework on companies and try to judge whether the companies that you are representing are ethical in their working.
- 6. Principles of Selling 1. Selling is a process, not an event. It’s a planned process. 2. You make more money by solving problem of your customers than selling your product or services. 3. Prospects don’t buy your products and services, they buy what your products and services will do for them.
- 7. Believe in your products and services. Try to make customers gain value from your products and services. Be honest in your approach and keep highest integrity. Don’t always go to an existing customer only when you want to upsell. Try to build a long term relationship with the customer Don’t always push customer to purchase which he doesn’t require.