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W H AT I S G R O W T H
M A R K E T I N G ?
A C T I O N A B L E TA C T I C S T H A T F U E L C U S T O M E R G R O W T H
WA I T - D O Y O U M E A N G R O W T H H A C K I N G ?
Nope!
A. No amount of growth hacking
will make a poor product better
B. No amount of growth hacking
will make a user happier
G R O W T H M A R K E T I N G = R A P I D , L O VA B L E G R O W T H
Dullness won’t sell your
product; but neither will
irrelevant brilliance.
– Bill Bernbach
Advertising legend
Crazy Smart
“
What
‘Growth Marketing’
looks like
Analyse
the
Market Build lists
of leads
Outbound
Marketing
CRM
Analyse
Use
The only people who care
about advertising are the
people who work in
advertising.
– George Parker
Veteran ad-man
Really Smart Too!
“
S O W H AT M AT T E R S T O Y O U R TA R G E T C U S T O M E R S ?
T H R E E T H I N G S T H AT R E A L LY M AT T E R
1. Find, and engage with, the
right type of users.
2. Make their life better.
3. Listen and learn from your
users’ experiences.
T H E P R O B L E M W I T H M O S T PA I D A D V E RT I S I N G P L AT F O R M S
A C Q U I R I N G U S E R S
D ATA I S O F T E N T O O G E N E R I C
W H E N Y O U C A N L E A R N M O R E F R O M T H E D ATA Y O U ’ V E C O L L E C T E D
A C Q U I R I N G U S E R S
A B I L I T Y T O R U N Y O U R O W N L E A R N I N G
A L G O R I T H M S O N T H E D ATA
Target
Group 1
On social media >1 year
Follows at least 3 of your
competitors
Active on weekends
Most likely to click your link at
on a laptop at 11pm on
Saturday evening
Target
Group 2
On social media < 3 months
More likely to click your link at
7am on a mobile device
Follows at least 5
complimentary products to
yours
Active 3 times a day
S O W H Y M A R K E T T O U N Q U A L I F I E D L E A D S ?
In the age of the
customer, you must plan
to “go to customer” not
“to market.”
– Peter O’ Neill
VP B2B Marketing -
Forrester Research
Another smart chap
who knows that he’s
talking about
“
A C Q U I R I N G T H E R I G H T U S E R S
What do they want?
Where are they?
How do you speak to them?
1 . W H AT D O T H E Y WA N T ?
Social ‘buying’ signals
Sentiment analysis
C O L L E C T D ATA F R O M S O C I A L M E D I A S O U R C E S
A N D G O O G L E S E A R C H E S - A N A LY S E E V E RY T H I N G
Market
Analyser
2 . W H E R E A R E T H E Y ?
Twitter?
Facebook?
Participating in forums?
In their email inbox?
T E S T A C R O S S A L L P L AT F O R M S
List
Building
Tools
3 . H O W D O Y O U S P E A K T O P E O P L E ?
AB Testing on Message
T E S T VA R I AT I O N S O F M E S S A G E S
Outbound
Marketing
Tools
A N D T H E N ?
E N G A G E W I T H U S E R S A N D L E A R N F R O M
C O N V E R S I O N S
CRM
Engine
T E S T, R I N S E , R E P E AT
T H E N …
Market
List
Building
Outbound
Marketing
CRM
Usage
S C A L E !
H O W C A N W E A U T O M AT E A L L T H I S ?
‘Growth Marketing’
Engine
We have built - and fully automated - a lovable and
sustainable method of rapid user growth.
Market
Analyser List
Building
Tools
Outbound
Marketing
Tools
CRM
Engine
Usage
Analyser
‘Growth Marketing’
Engine
We have built - and fully automated - a lovable and sustainable
method of rapid user growth. This allows us to have customer
intimacy at scale.
Market
Analyser List
Building
Tools
Outbound
Marketing
Tools
CRM
Engine
Usage
Analyser
Learning algorithm that determines
‘best’ segments to target
Automated list
builder
Automated
‘interruption’
marketing via
social media
Proprietary CRM
automation
Learning
algorithm that
determines
‘best’ users
R E A D Y T O A C C E L E R AT E
Y O U R C U S T O M E R G R O W T H ?
http://twitter.com/rocketgrowth
Grow more happy
customers here
H T T P : / /
R O C K E T G R O W T H . N E T

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What is growth marketing?

  • 1. W H AT I S G R O W T H M A R K E T I N G ? A C T I O N A B L E TA C T I C S T H A T F U E L C U S T O M E R G R O W T H
  • 2. WA I T - D O Y O U M E A N G R O W T H H A C K I N G ? Nope! A. No amount of growth hacking will make a poor product better B. No amount of growth hacking will make a user happier G R O W T H M A R K E T I N G = R A P I D , L O VA B L E G R O W T H
  • 3. Dullness won’t sell your product; but neither will irrelevant brilliance. – Bill Bernbach Advertising legend Crazy Smart “
  • 4. What ‘Growth Marketing’ looks like Analyse the Market Build lists of leads Outbound Marketing CRM Analyse Use
  • 5. The only people who care about advertising are the people who work in advertising. – George Parker Veteran ad-man Really Smart Too! “ S O W H AT M AT T E R S T O Y O U R TA R G E T C U S T O M E R S ?
  • 6. T H R E E T H I N G S T H AT R E A L LY M AT T E R 1. Find, and engage with, the right type of users. 2. Make their life better. 3. Listen and learn from your users’ experiences.
  • 7. T H E P R O B L E M W I T H M O S T PA I D A D V E RT I S I N G P L AT F O R M S A C Q U I R I N G U S E R S D ATA I S O F T E N T O O G E N E R I C
  • 8. W H E N Y O U C A N L E A R N M O R E F R O M T H E D ATA Y O U ’ V E C O L L E C T E D A C Q U I R I N G U S E R S A B I L I T Y T O R U N Y O U R O W N L E A R N I N G A L G O R I T H M S O N T H E D ATA Target Group 1 On social media >1 year Follows at least 3 of your competitors Active on weekends Most likely to click your link at on a laptop at 11pm on Saturday evening Target Group 2 On social media < 3 months More likely to click your link at 7am on a mobile device Follows at least 5 complimentary products to yours Active 3 times a day
  • 9. S O W H Y M A R K E T T O U N Q U A L I F I E D L E A D S ?
  • 10. In the age of the customer, you must plan to “go to customer” not “to market.” – Peter O’ Neill VP B2B Marketing - Forrester Research Another smart chap who knows that he’s talking about “
  • 11. A C Q U I R I N G T H E R I G H T U S E R S What do they want? Where are they? How do you speak to them?
  • 12. 1 . W H AT D O T H E Y WA N T ? Social ‘buying’ signals Sentiment analysis C O L L E C T D ATA F R O M S O C I A L M E D I A S O U R C E S A N D G O O G L E S E A R C H E S - A N A LY S E E V E RY T H I N G Market Analyser
  • 13. 2 . W H E R E A R E T H E Y ? Twitter? Facebook? Participating in forums? In their email inbox? T E S T A C R O S S A L L P L AT F O R M S List Building Tools
  • 14. 3 . H O W D O Y O U S P E A K T O P E O P L E ? AB Testing on Message T E S T VA R I AT I O N S O F M E S S A G E S Outbound Marketing Tools
  • 15. A N D T H E N ? E N G A G E W I T H U S E R S A N D L E A R N F R O M C O N V E R S I O N S CRM Engine
  • 16. T E S T, R I N S E , R E P E AT T H E N … Market List Building Outbound Marketing CRM Usage
  • 17. S C A L E ! H O W C A N W E A U T O M AT E A L L T H I S ?
  • 18. ‘Growth Marketing’ Engine We have built - and fully automated - a lovable and sustainable method of rapid user growth. Market Analyser List Building Tools Outbound Marketing Tools CRM Engine Usage Analyser
  • 19. ‘Growth Marketing’ Engine We have built - and fully automated - a lovable and sustainable method of rapid user growth. This allows us to have customer intimacy at scale. Market Analyser List Building Tools Outbound Marketing Tools CRM Engine Usage Analyser Learning algorithm that determines ‘best’ segments to target Automated list builder Automated ‘interruption’ marketing via social media Proprietary CRM automation Learning algorithm that determines ‘best’ users
  • 20. R E A D Y T O A C C E L E R AT E Y O U R C U S T O M E R G R O W T H ? http://twitter.com/rocketgrowth Grow more happy customers here H T T P : / / R O C K E T G R O W T H . N E T