A survey of 30 students found that 75% of those who viewed the WGU website saw the prerequisite requirements for their desired degree, while 55% of those who did not view the website were aware of the prerequisites. The document recommends sending prospective students an email with prerequisite information and degree details to better inform them prior to speaking with an enrollment counselor. This is expected to improve the ratio of qualified applicants by self-filtering out ineligible students and managing customer expectations.