In our latest research at Digivante, we’ve compared three major travel websites: Onthebeach.com, Lastminute.com and Booking.com. We assessed each site's homepage based on its accessibility and compatibility across different devices and browsers. Each platform is assessed based on their performance across these two fields. The winner is the travel website that performs best across these accessibility and compatibility tests. Here are the results. If you’d like to find out more about our unique and innovative approach to website and app testing, arrange to speak to a Solution Consultant at https://info.digivante.com/discovery-call

1. WEBSITE WARS
TRAVEL WEBSITES
August 2020

2. 22
SUPERMARKETS
For this Website War, we have chosen 3 of the largest travel websites in the world:
Each travel website will be assessed based on their performance in these 2 battles:
We've focused our testing on the homepage and search from the homepage.
The Winner of this War will be the travel website that performs the best across the battles.
ACCESSIBILITY COMPATIBILITY

3. ACCESSIBILITY
BATTLE

4. 44
TEST CASES
Controls & Forms
Labels or instructions
Design & Usability
Sensory characteristics
Interaction
Keyboard
Structure & Layout
Link purpose (in context)
Multimedia
Non-text content (Alt text)
In Accessibility testing, there are 5 areas that we
measure against:
1. Controls & Forms
2. Design & Usability
3. Interaction
4. Structure & Layout
5. Multimedia
We have multiple test cases for each area, but for this
Website Battle we chose 1 test from each and ran it
against the different Travel Company homepages.
ACCESSIBILITY BATTLE

5. 55
2/5 Tests Failed
Controls & Forms Labels or instructions
2 Errors observed
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard

6. 66
2/5 Tests Failed
Multimedia Non-text content (Alt text)
1 Error observed
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard

7. 77
2/5 Tests Failed
Controls & Forms Labels or instructions
3 Errors observed
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard

8. 88
2/5 Tests Failed
Multimedia Non-text content (Alt text)
3 Errors observed
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard

9. 99
2/5 Tests Failed
Controls & Forms Labels or instructions
50 Errors observed
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard

10. 1010
2/5 Tests Failed
Multimedia Non-text content (Alt text)
3 Errors observed
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard

11. 1111
All 3 websites had 2 failures related to Controls & Forms and Multimedia.
Therefore, we judged the results on the number of errors shown.
Booking.com had 3 errors, Lastminute.com had 4 errors with OnThe Beach a distant 3rd with
53 errors.
ACCESSIBILITY BATTLE RESULT

12. COMPATIBILITY
BATTLE

13. 1313
DEVICES/
BROWSERS
Samsung S9
iPhone 8/8+
iPhone X/XS/XR
iPhone 7/ 7+
Samsung Galaxy S10
Internet Explorer 11
Firefox
Chrome
Microsoft Edge
We selected 5 mobile phones and 4 web browsers.
The same test case was run against each travel
website.
The test case covered a guest user navigating to the
homepage and then accessing the login section.
COMPATIBILITY BATTLE

14. 1414
9/9 Tests Passed
A perfect score with no issues raised against any of the 9 tests.
DEVICES/
BROWSERS
Samsung S9
iPhone 8/8+
iPhone X/XS/XR
iPhone 7/ 7+
Samsung Galaxy S10
Internet Explorer 11
Firefox
Chrome
Microsoft Edge
COMPATIBILITY BATTLE

15. 1515
6/9 Tests Passed
iPhone 7
Homepage > search result > cursor not aligned
DEVICES/
BROWSERS
Samsung S9
iPhone 8/8+
iPhone X/XS/XR
iPhone 7/ 7+
Samsung Galaxy S10
Internet Explorer 11
Firefox
Chrome
Microsoft Edge
COMPATIBILITY BATTLE

16. 1616
6/9 Tests Passed
Samsung S9
Homepage > search result > The text layout and formatting
disturbed when device rotated
DEVICES/
BROWSERS
Samsung S9
iPhone 8/8+
iPhone X/XS/XR
iPhone 7/ 7+
Samsung Galaxy S10
Internet Explorer 11
Firefox
Chrome
Microsoft Edge
COMPATIBILITY BATTLE

17. 1717
6/9 Tests Passed
Internet Explorer 11, Microsoft Edge
Homepage > Top travel deals > 1 deal missing in Microsoft Edge.
Extension is Chrome specific so expected to be removed in other
browser.
DEVICES/
BROWSERS
Samsung S9
iPhone 8/8+
iPhone X/XS/XR
iPhone 7/ 7+
Samsung Galaxy S10
Internet Explorer 11
Firefox
Chrome
Microsoft Edge
COMPATIBILITY BATTLE

18. 1818
6/9 Tests Passed
Samsung S9
Homepage > Top travel deals > 1 deal missing in Microsoft Edge.
Extension is Chrome specific so expected to be removed in other
browser.
DEVICES/
BROWSERS
Samsung S9
iPhone 8/8+
iPhone X/XS/XR
iPhone 7/ 7+
Samsung Galaxy S10
Internet Explorer 11
Firefox
Chrome
Microsoft Edge
COMPATIBILITY BATTLE

19. 1919
8/9 Tests Passed
iPhone 8/8+
Homepage > Background image is resized to match device screen
size.
DEVICES/
BROWSERS
Samsung S9
iPhone 8/8+
iPhone X/XS/XR
iPhone 7/ 7+
Samsung Galaxy S10
Internet Explorer 11
Firefox
Chrome
Microsoft Edge
COMPATIBILITY BATTLE

20. 2020
Booking.com is the clear winner with no compatibility issues found.
OnThe Beach is a close 2nd with 2 issues and Lastminute.com is 3rd with 3 issues.
COMPATIBILITY BATTLE RESULT

21. WEBSITE WARS
WINNER

22. 2222
BATTLE RESULTS
Accessibility
1. Booking.com
2. Lastminute.com
3. On The Beach
Compatibility
1. Booking.com
2. On The Beach
3. Lastminute.comBooking.com came first in Accessibility and Compatibility and
the clear winner of this Website War.
Both Lastminute.com and On The Beach came 2nd in
Accessibility and Compatibility respectively but On The Beach is
placed 3rd due to the substantial amount of Accessibility errors.
WEBSITE WARS WINNER