The document provides an agenda for a WebRTC workshop covering the following key points:
- The workshop will provide a deep technical and business overview of WebRTC through presentations and demonstrations.
- Attendees will learn about the current status of WebRTC standardization and implementations, and what capabilities may emerge over the next 1-2 years.
- The workshop includes sessions on technology details like APIs, media protocols, and interoperability, as well as implications for service providers, enterprises, and use cases.
- An afternoon demo session will provide hands-on experiences of WebRTC applications from various companies and allow networking among attendees.
Open Source Telecom Software Landscape by Alan QuayleAlan Quayle
There are tens of successful Open Source Telecom Software projects, with vibrant communities supporting them. Asterisk, the most successful and longest running is 20 years old. We heard from them earlier in the agenda.
We’ll review the many other projects to help people understand the depth, breadth and rapidly evolving nature of these projects. As we’ll as some of the new projects like Drachtio.org, and used recently at TADHack-mini Orlando Online 2020, for the hack SMB Reschedule.
We’ll also review the results from an anonymous survey of open source telecom software. Comparing the different projects, the preferred application areas of the projects, common issues and solutions, sharing where the industry sees these projects in 5 years’ time.
What is Asterisk? for TADSummit Asia 2020Alan Quayle
What is Asterisk? for TADSummit Asia 2020
Asterisk is an open-source framework for building multi-protocol, real-time communications applications and solutions.
A simpler definition:
Asterisk is an open-source software package that converts an ordinary computer into a communication server
https://www.asterisk.org
https://community.asterisk.org
https://wiki.asterisk.org
Astricon: is the annual trade show and conference for developers, integrators, resellers, and business users where they gather for all things about Asterisk
Status of WebRTC across Asia by Alan Quayle +++Alan Quayle
Status of WebRTC across Asia by Alan Quayle, and a group of leading experts contributing to the reality, not the hype, of WebRTC.
It’s 2020, WebRTC (Web Real Time Communications) became known in 2011 when Google open sourced intellectual property it had bought in previous years. Gossip about those acquisitions began in 2009. The IETF (Internet Engineering Task Force) was already laying the groundwork with Opus (voice codec) officially in 2010, and back in 2009 the discussion process started that became WebRTC. It’s been roughly one decade. Did WebRTC change everything? Is WebRTC everywhere?
WebRTC myths and misconceptions. Understanding the two components of WebRTC, the open source project, and the standards track.
Reviewing the achievements of WebRTC across Asia.
Understanding why ‘WebRTC’ companies such as Vidyo and Tokbox did not achieve big exits.
What is the current status of WebRTC, where are the standards, where is the innovation edge?
What is happening across Asia on WebRTC? Understanding the difference service providers adoption of WebRTC. Across telcos, CPaaS, UCaaS. CCaaS, in-app communication platforms, and enterprises.
Case studies on WebRTC implementation across Asia.
Recommendations for WebRTC in Asia.
CXTech Landscape Across Asia by Alan Quayle for TADSummit Asia 2020Alan Quayle
CXTech Landscape Across Asia by Alan Quayle, with the support of hundreds of people across CXTech
The main updated include:
Added another 200+ companies (bottoms-up analysis)
Expanded list of global VoIP providers and CXTech companies
Expanded list of master agents and distributors (mainly North America, international TBC)
Added channel and telco contributions to the revenues
Updated projections to include global recession for H2 2020 and H1 2021.
Most collaboration providers are not impacted – slight acceleration for some
Call center is initially not impacted, slight downturn in H1 2021
Usage based businesses impacted in H2 2020, e.g. CPaaS.
Will update downturn model as company results get announced through 2020.
Added regionalization of revenues (simple Americas, EMEA, Asia split)
Below I show the gap for Asia on CXTech earnings for CPaaS. In the presentation you can also see the gap for enterprise VoIP, particularly for innovative smaller providers. Put simply, revenue earned in Asia is going to North America.
Hence why for TADSummit Asia 2020 we're trying to help close the gap through:
Encourage the Rise of Open Source Telecom Software across Asia
Open Source Telecom Software Landscape
Sessions from Asterisk, freePBX, Kamailio, OpenSIPS, and dratchio
The Universal Telecom API in Asia
An evolutionary outlook on the role of IT, by Sebastian Schumann, Technology & Innovation at Deutsche Telekom
Improving the Experience of Realizing CXTech Use Cases, by Marten Schoenherr, CEO/Founder at Automat Berlin GmbH
Panel discussion including:
Mark White, Tech M&A, Investor, Founder, Board Member, Startup.
Craig Richards, Vice President, Products and Engineering at Apigate
Dinesh Saparamadu, Founder of Applova Inc., hSenid Group of Companies & PeoplesHR | Entrepreneur | HR & Mobile Industry Thought Leader
Lots of programmable communications innovator interviews from across Asia, and an interview with David Curran from Dublin on the importance of hackathons.
My hope is TADSummit Asia will help Asian entrepreneurs close the revenue gap in CXTech.
What is the current service provider involvement with WebRTC?
- What are the WebRTC options for Telco's: Not just IMS
- How does WebRTC fit with PSTN / IMS / RCS / VoLTE strategies?
- Developing WebRTC + Telco-OTT initiatives
- How will WebRTC be deployed in the mobile world?
Presented at IIR Telecom APIs 2014 in London, UK
New Business Opportunities created by the IoT Explosion - WebRTCSummit - San...telestax
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. This presentation will share some of the new revenue sources that IoT created for Restcomm - the open source telephony platform from Telestax.
Open Source Telecom Software Landscape by Alan QuayleAlan Quayle
There are tens of successful Open Source Telecom Software projects, with vibrant communities supporting them. Asterisk, the most successful and longest running is 20 years old. We heard from them earlier in the agenda.
We’ll review the many other projects to help people understand the depth, breadth and rapidly evolving nature of these projects. As we’ll as some of the new projects like Drachtio.org, and used recently at TADHack-mini Orlando Online 2020, for the hack SMB Reschedule.
We’ll also review the results from an anonymous survey of open source telecom software. Comparing the different projects, the preferred application areas of the projects, common issues and solutions, sharing where the industry sees these projects in 5 years’ time.
What is Asterisk? for TADSummit Asia 2020Alan Quayle
What is Asterisk? for TADSummit Asia 2020
Asterisk is an open-source framework for building multi-protocol, real-time communications applications and solutions.
A simpler definition:
Asterisk is an open-source software package that converts an ordinary computer into a communication server
https://www.asterisk.org
https://community.asterisk.org
https://wiki.asterisk.org
Astricon: is the annual trade show and conference for developers, integrators, resellers, and business users where they gather for all things about Asterisk
Status of WebRTC across Asia by Alan Quayle +++Alan Quayle
Status of WebRTC across Asia by Alan Quayle, and a group of leading experts contributing to the reality, not the hype, of WebRTC.
It’s 2020, WebRTC (Web Real Time Communications) became known in 2011 when Google open sourced intellectual property it had bought in previous years. Gossip about those acquisitions began in 2009. The IETF (Internet Engineering Task Force) was already laying the groundwork with Opus (voice codec) officially in 2010, and back in 2009 the discussion process started that became WebRTC. It’s been roughly one decade. Did WebRTC change everything? Is WebRTC everywhere?
WebRTC myths and misconceptions. Understanding the two components of WebRTC, the open source project, and the standards track.
Reviewing the achievements of WebRTC across Asia.
Understanding why ‘WebRTC’ companies such as Vidyo and Tokbox did not achieve big exits.
What is the current status of WebRTC, where are the standards, where is the innovation edge?
What is happening across Asia on WebRTC? Understanding the difference service providers adoption of WebRTC. Across telcos, CPaaS, UCaaS. CCaaS, in-app communication platforms, and enterprises.
Case studies on WebRTC implementation across Asia.
Recommendations for WebRTC in Asia.
CXTech Landscape Across Asia by Alan Quayle for TADSummit Asia 2020Alan Quayle
CXTech Landscape Across Asia by Alan Quayle, with the support of hundreds of people across CXTech
The main updated include:
Added another 200+ companies (bottoms-up analysis)
Expanded list of global VoIP providers and CXTech companies
Expanded list of master agents and distributors (mainly North America, international TBC)
Added channel and telco contributions to the revenues
Updated projections to include global recession for H2 2020 and H1 2021.
Most collaboration providers are not impacted – slight acceleration for some
Call center is initially not impacted, slight downturn in H1 2021
Usage based businesses impacted in H2 2020, e.g. CPaaS.
Will update downturn model as company results get announced through 2020.
Added regionalization of revenues (simple Americas, EMEA, Asia split)
Below I show the gap for Asia on CXTech earnings for CPaaS. In the presentation you can also see the gap for enterprise VoIP, particularly for innovative smaller providers. Put simply, revenue earned in Asia is going to North America.
Hence why for TADSummit Asia 2020 we're trying to help close the gap through:
Encourage the Rise of Open Source Telecom Software across Asia
Open Source Telecom Software Landscape
Sessions from Asterisk, freePBX, Kamailio, OpenSIPS, and dratchio
The Universal Telecom API in Asia
An evolutionary outlook on the role of IT, by Sebastian Schumann, Technology & Innovation at Deutsche Telekom
Improving the Experience of Realizing CXTech Use Cases, by Marten Schoenherr, CEO/Founder at Automat Berlin GmbH
Panel discussion including:
Mark White, Tech M&A, Investor, Founder, Board Member, Startup.
Craig Richards, Vice President, Products and Engineering at Apigate
Dinesh Saparamadu, Founder of Applova Inc., hSenid Group of Companies & PeoplesHR | Entrepreneur | HR & Mobile Industry Thought Leader
Lots of programmable communications innovator interviews from across Asia, and an interview with David Curran from Dublin on the importance of hackathons.
My hope is TADSummit Asia will help Asian entrepreneurs close the revenue gap in CXTech.
What is the current service provider involvement with WebRTC?
- What are the WebRTC options for Telco's: Not just IMS
- How does WebRTC fit with PSTN / IMS / RCS / VoLTE strategies?
- Developing WebRTC + Telco-OTT initiatives
- How will WebRTC be deployed in the mobile world?
Presented at IIR Telecom APIs 2014 in London, UK
New Business Opportunities created by the IoT Explosion - WebRTCSummit - San...telestax
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. This presentation will share some of the new revenue sources that IoT created for Restcomm - the open source telephony platform from Telestax.
WebRTC extracts voice and video from phones and apps and puts them in browsers without requiring plug-ins (WebRTC-compliant browsers only). The AT&T Enhanced WebRTC (Beta) API extends WebRTC by also allowing calls to regular phone numbers, plus browser-to-browser calling with the following features.
Mid-level review of server infrastructure that is required and often used with WebRTC, including signaling servers, NAT traversal servers (STUN and TURN), media servers, and WebRTC Gateways.
Presented at the WebRTC Japan Conference in Tokyo.
The Enterprise wants WebRTC -- and it needs Middleware to get it! (IIT RTC Co...Brian Pulito
WebRTC is finally cracking the enterprise market. Maturing standards and wider platform adoption are helping WebRTC to find its way into mission critical enterprise applications. Whether it\'s financials like American Express or smaller businesses looking for innovative ways to engage their customers, WebRTC is changing the way business views real-time communications. Conversational media is Big Data to the enterprise and extracting every ounce of insight from every customer interaction requires middleware that plays well with existing Systems of Engagement. Issues like enterprise application integration, federation, analytics and their related security models bring with it requirements that must be well understood to succeed in this market. This session will explore what middleware means to WebRTC and what you need to make it work both in the cloud or on premise.
Could Iot be WebRTC's greatest source of innovation? (The IIT RTC Conference ...Brian Pulito
Few technologies have the potential to benefit from IoT the way WebRTC can. In many ways, these technologies are a perfect match. IoT networks built on technologies such as MQTT are a perfect signaling platform for WebRTC and are enabling new ways to connect "things" together using real-time media. In this new world almost any event can trigger the flow of media between endpoints. Whether it be a social media event triggering a broadcasted phone call or a video analytics event triggering a surveillance camera connecting to a supervisor, IoT networks are becoming the integration point for the world. This session will explore several WebRTC related IoT use cases along with open source tools that are being used in production today to integrate WebRTC with everything from analytics, to Arduino devices, to social media, and everything in between.
Moving Multimedia Applications to the CloudDialogic Inc.
This presentation from CommsDay 2016 covers:
- What’s Driving Us Towards NFV
-Virtualization Challenges For Real-Time Multimedia in the Cloud
-Interoperability and Automated Lifecycle Management Considerations
-Some NFV Guiding Principles
Learn about why Mesh may not be the answer for #WebRTC and why the better approach is to centralize and mix all the media in an MCU. As well as an in-depth explanation on the benefits of using an MCU. As presented by Chad Hart at WebRTC Expo V.
WebRTC extracts voice and video from phones and apps and puts them in browsers without requiring plug-ins (WebRTC-compliant browsers only). The AT&T Enhanced WebRTC (Beta) API extends WebRTC by also allowing calls to regular phone numbers, plus browser-to-browser calling with the following features.
Mid-level review of server infrastructure that is required and often used with WebRTC, including signaling servers, NAT traversal servers (STUN and TURN), media servers, and WebRTC Gateways.
Presented at the WebRTC Japan Conference in Tokyo.
The Enterprise wants WebRTC -- and it needs Middleware to get it! (IIT RTC Co...Brian Pulito
WebRTC is finally cracking the enterprise market. Maturing standards and wider platform adoption are helping WebRTC to find its way into mission critical enterprise applications. Whether it\'s financials like American Express or smaller businesses looking for innovative ways to engage their customers, WebRTC is changing the way business views real-time communications. Conversational media is Big Data to the enterprise and extracting every ounce of insight from every customer interaction requires middleware that plays well with existing Systems of Engagement. Issues like enterprise application integration, federation, analytics and their related security models bring with it requirements that must be well understood to succeed in this market. This session will explore what middleware means to WebRTC and what you need to make it work both in the cloud or on premise.
Could Iot be WebRTC's greatest source of innovation? (The IIT RTC Conference ...Brian Pulito
Few technologies have the potential to benefit from IoT the way WebRTC can. In many ways, these technologies are a perfect match. IoT networks built on technologies such as MQTT are a perfect signaling platform for WebRTC and are enabling new ways to connect "things" together using real-time media. In this new world almost any event can trigger the flow of media between endpoints. Whether it be a social media event triggering a broadcasted phone call or a video analytics event triggering a surveillance camera connecting to a supervisor, IoT networks are becoming the integration point for the world. This session will explore several WebRTC related IoT use cases along with open source tools that are being used in production today to integrate WebRTC with everything from analytics, to Arduino devices, to social media, and everything in between.
Moving Multimedia Applications to the CloudDialogic Inc.
This presentation from CommsDay 2016 covers:
- What’s Driving Us Towards NFV
-Virtualization Challenges For Real-Time Multimedia in the Cloud
-Interoperability and Automated Lifecycle Management Considerations
-Some NFV Guiding Principles
Learn about why Mesh may not be the answer for #WebRTC and why the better approach is to centralize and mix all the media in an MCU. As well as an in-depth explanation on the benefits of using an MCU. As presented by Chad Hart at WebRTC Expo V.
My talk on webRTC from June 2013
Demo application using XMPP for signalling
open source webRTC using websockets is here: implenentationhttps://github.com/pizuricv/webRTC-over-websockets
Real-time Communications at Internet SpeedBrian Pulito
Keeping Current Seminar for University of Kentucky - Abstract: What if real-time communications was born on the web? Would we use context instead of telephone numbers to initiate real-time interactions? Would quality and ubiquity be less important than flexibility and differentiation? WebRTC is changing the way people communicate in real-time. Whether it be Google Hangouts or a web startup, WebRTC is free, simple and coming to a web page near you. This discussion will focus on this emerging HTML5 standard, providing insights into how developers and businesses are using WebRTC to drive innovation in their Systems of Engagement.
Kranky Geek WebRTC 2015 - The future of ORTC with WebRTCKranky Geek
Trent Johnsen from Hookflash will review of Object RTC (ORTC) and how its improvements are making they making their way into WebRTC already. Bernard Aboba (Microsoft) will then discuss some ORTC-based WebRTC implementation examples, including Microsoft's new Edge browser.
WebRTC enables real-time communication through the web, while SIP is a protocol commonly used for initiating and maintaining real-time communication sessions, particularly in telephony networks.
Bridging WebRTC with SIP is essential in many industries, such as remote healthcare, education, and customer support, where current modern video solutions must communicate with telephony infrastructure at scale. The integration of WebRTC-based video conferencing with legacy SIP-based systems enables seamless communication across platforms and devices. In this presentation, we will talk about lessons learned and explore different approaches to bridging WebRTC and SIP, discussing their advantages and disadvantages.
TADSummit 2022 8/9 Nov Aveiro Portugal
Welcome to vCon! The next leap forward in the programmable communications industry.
Thomas Howe, CTO STROLID
Slides and Video
Why do we need vCon?
What is vCon?
How is it being used today?
Where is vCon going?
Supercharging CPaaS Growth & Margins with Identity and Authentication, Aditya...Alan Quayle
TADSummit 2022 8/9 Nov Aveiro Portugal
Supercharging CPaaS Growth & Margins with Identity and Authentication
Aditya Khurjekar, GM Prove Protocol
Mobile networks were designed for communication, yet commerce is driving most of the demand for mobile connectivity today
The growth segments in today’s digital economy benefit from CPaaS APIs for Identity verification, authentication, proofs & claims
Commerce-enabling CPaaS APIs rely on the intrinsic security of mobile network and devices
Deterministic (rather than probabilistic) authentication drastically reduces fraud, hence increases margins
The secure element in mobile devices has been under-utilized by carriers
FIDO standard presents a horizontal application opportunity for hardware based (deterministic) authentication
Authenticated ID verification is key to secure yet seamless digital onboarding, leading to financial inclusion & consumer protection
The needs of the new crypto-based (web3) economy can also be satisfied with smart CPaaS offerings that preserve anonymity/pseudonymity
The imminent ubiquity of eSIMs is timely to fight fraud in the increasingly sophisticated digital & crypto-enabled economy
It’s time for a purpose-built global payments network!
Building a sub-second virtual ThunderDome: Considerations for mass scale sub-...Alan Quayle
Building a sub-second virtual ThunderDome: Considerations for mass scale sub-second production broadcasts
Jerod Venema, CEO and Co-Founder, LiveSwitch
In the throes of the pandemic, the WWE debuted its ThunderDome, a world-first, large-scale installation of high resolution LED screens that transformed empty seats into live-streamed fans who joined over video from around the world. Performers in the ring and TV audiences at home could see and hear these virtual fans in real-time. LiveSwitch was selected to develop and manage the ThunderDome’s cloud video infrastructure.
How to enable low-latency, live video streamed via the internet capable of fostering real-time engagement between performers and audiences on a massive scale.
Massive-scale latency challenges and how to overcome them.
Current and future uses of programmable communications for live fan engagement.
What makes a cellular IoT API great? Tobias GoebelAlan Quayle
What makes a cellular IoT API great?
Tobias Goebel, Principal Product Marketing Manager, IoT, Twilio
Why IoT SIMs need an API in the first place
The core functions needed in a cellular IoT API: SIM activation and deactivation, SIM status queries, Network access configuration, Pulling billing information and usage records, Troubleshooting, Device reachability
What matters in a good API (any API)
10 tips and tricks for how to find a good IoT SIM with a strong API
eSIM as Root of Trust for IoT security, João CasalAlan Quayle
TADSummit 2022 8/9 Nov Aveiro Portugal
eSIM as Root of Trust for IoT security
João Casal, Head of R&D at Truphone
ARCADIAN-IoT: Research with eSIM as key element of a novel IoT security framework
SIM: Proven secure element
Leveraging cellular network authentication for zero-touch authentication of IoT devices in third-party services
The eSIM ecosystem role in new security mechanisms for IoT
IoT connectivity and IoT security: 2 faces of the same coin
Architecting your WebRTC application for scalability, Arin SimeAlan Quayle
TADSummit 2022 8/9 Nov Aveiro Portugal
Architecting your WebRTC application for scalability
Arin Sime, CEO/Founder at WebRTC.ventures and AgilityFeat, & Alberto González Trastoy, CTO at WebRTC.ventures | Software/Telecom Engineer.
There are many ways to architecture your live video application with WebRTC. Open Source and CPaaS media servers are one consideration, but far from the only decision you’ll need to make.
In this session we will give an update on the most popular media servers to consider as well as go deeper into scalability with topics such as deployment using kubernetes/docker, persistence when using multiple SFU/MCU servers, and optimizations available with WebRTC for better performance.
CPaaS Conversational Platforms and Conversational Customer Service – The Expe...Alan Quayle
TADSummit 2022 8/9 Nov Aveiro Portugal
CPaaS Conversational Platforms and Conversational Customer Service – The Experience Gap”?
Ben Waymark, Chief Technology Officer, Webio.
CPaaS players are doing the low hanging, simple conversations via their conversational design and plug in’s to the messenger layer, but what are they really hoping to achieve, and should they be aimed at the developer community?
No-code low-code configurable conversational customer support have done really well by integrating with customer ticketing, and integrating other platforms into their workflows. Kustomer.com was bought for a billion, something is going right there.
Conversational experiences are becoming part of the digital customer experience. What does this look like and why might this be important for other companies to understand?
Programmable Testing for Programmable Telcos, Andreas GranigAlan Quayle
Programmable Testing for Programmable Telcos
Andreas Granig, Founder & CEO at Sipfront
Advantages and Challenges of automating real-time communication testing
How real-time communication testing could actually be quite pleasant
Creative ways to use typical server-side applications like kamailio and rtpengine as test clients
The revival of sipp, and how you create test scenarios 20 years after its invention
“Just show me the curl command”
How to best maximize the conversation data stream for your business? Surbhi R...Alan Quayle
TADSummit 2022 8/9 Nov Aveiro Portugal
How to best maximize the conversation data stream for your business?
Surbhi Rathore, CEO & Co-Founder, Symbl.ai
How do we go from building a scalable pipeline of conversation data that merges and correlates with other types of data in the business and helps us makes decisions and predictions that are informed by conversations?
We will talk about context, real-time aspects of understanding and how you can use this data combined with sales, marketing, HR, support and other existing analytics to understand behavior and adapt to what works best in each of these functions.
We will go deep into specific use case and customer stories that have adopted Symbl’s conversation understanding platform to drive this change in their organization and give concrete examples of where to start.
Latest Updates and Experiences in Launching Local Language Tools, Karel BourgoisAlan Quayle
TADSummit 2022, 8/9 Nov Aveiro Portugal
Latest Updates and Experiences in Launching Local Language Tools
Karel Bourgois, Founder Voxist, President Le Voice Lab, Exec Director Slatch, Chapter Pilot France AI Hub
Experiences with launching our own speech-to-text (French and English, both HD and Telephony audio, real-time and asynchronous).
‘Implicit Knowledge Management’ solution: using our STT engine we are indexing and searching thousands of hours of video to find those that discuss specific topics or identify people that are experts on those topics.
Latest updates on Voxist and its evolution to a “callbot.”
What Everyone Needs to Know about Protecting the CPaaS Ecosystem from Unlawfu...Alan Quayle
TADSummit 2022 8/9 Nov 2022
What Everyone Needs to Know about Protecting the CPaaS Ecosystem from Unlawful Robocalls.
Gerry Christensen, VP YouMail.
The Unwanted Robocall Problem
STIR/SHAKEN Fixes Some, but Not All, Spoofing
Leased DIDs are Challenge for the Ecosystem
Scenarios and Solutions for CPaaS Providers
Do your Customers Use Your DIDs? Are you Monitoring Usage/Behavior?
Do your Customers Bring their Own DIDs? Are you Investigating Reputation as Part of KYC?
About YouMail Protective Services
YouMail PS Solutions for CPaaS
YouMail Score
YouMail Watch
Master the Audience Experience Multiverse: AX Best Practices and Success Stor...Alan Quayle
Master the Audience Experience Multiverse: AX Best Practices and Success Stories
Ken Herron, Chief Growth Officer, UIB
Customers need you to help them solve their #1 problem – Audience Experience (AX).
Customers struggle with managing their differentiated brand journeys at scale in a post-pandemic world where their external and internal audiences decide the platforms, channels, and languages.
This session will share AX best practices and success stories from Europe, the Middle East, Asia, and the US for how enterprise and small business customers can control their respective brands, journeys, and audiences with a single brand voice –
Create/Control a differentiated AX
Respond in real-time
Mirror channels
Curate audiences
Secure conversational data
Monetize engagement
Scale monitoring
This session will include a live, interactive demo.
Open Source Telecom Software Survey 2022, Alan QuayleAlan Quayle
TADSummit 2022, 8/9 Nov Aveiro Portugal
Open Source Telecom Software Survey 2022 Results.
Alan Quayle, independent
Results from survey undertaken over the summer 2022
Accelerators. For example, Subspace (now closed down), AWS Global Accelerator, etc.
SMS versus IP for A2P messaging
STIR/SHAKEN
Device Lifecycle Management
vCon
DDoS
Security
Expectations on investment 2022-2024
Expectations on winners and losers 2022-2024
Popular open source software
OpenSIPS 3.3 – Messaging in the IMS and UC ecosystems. Bogdan-Andrei IancuAlan Quayle
TADSummit 2022, 8/9 Nov Aveiro Portugal
OpenSIPS 3.3 – Messaging in the IMS and UC ecosystems.
Bogdan-Andrei Iancu, Founder and Developer at OpenSIPS Project
SIP also supports instant messaging and presence.
Review of Messaging in IMS
Review of Messaging in Unified Communications
OpenSIPS 3.3 in the messaging ecosystem
Review of implementation using Message Session Relay Protocol (RFC 4975, RFC 4976), groups multiple messages in sessions.
Conclusions: OpenSIPS 3.3 targets to implement various components of the overall SIP Instant MESSAGING ecosystem, from gateways and transport to services.
TADS 2022 - Shifting from Voice to Workflow Management, Filipe LeitaoAlan Quayle
TADSummit 2022, 8/9 Nov Aveiro Portugal
Shifting from Voice to Workflow Management
Filipe Leitão, Global Service Provider Channel SE, RingCentral
There is an ongoing consolidation of the Cloud Communications market where mainstream providers compete against each other for the same spaces, UCaaS / CCaaS / CPaaS.
Weapons of choice are the same for everyone: instant messaging, and audio & video conferencing. Most capabilities provided by mainstream UC providers are table stakes.
Find out how RingCentral is looking at UC from more than just a siloed perspective by going one step further and co-innovating with Service and Technology Providers to become a workflow management platform.
What happened since we last met TADSummit 2022, Alan QuayleAlan Quayle
TADSummit 2022, 8/9 Nov Aveiro Portugal
What happened since we last met? Where is the Programmable Comms market going?
Alan Quayle, independent
3 years in Programmable Communications: 2020, 2021, and 2022 all done in 16 slides
Pandemic Consolidation
Post-pandemic Reckoning – I did predict what we’re seeing with Avaya
The Coming of Cost Competition
Messaging, will A2P SMS growth ever stop?
What’s the recession going to do to us?
The Voice AI Reckoning
After all the consolidation, where next? Twilio’s heading there – it’s about the data
And a few more predictions that are usually too optimistic
Stacuity - TAD Summit 2022 - Time to ditch the dumb-pipe, Mike BromwichAlan Quayle
TADSummit 2022, 8/9 Nov Aveiro Portugal
Time to ditch the ‘dumb-pipe’ – reinventing the core mobile network, to put developers first.
Mike Bromwich, CEO / Co-Founder Stacuity & Tim Dowling, Co-Founder Stacuity
The emergence of public cloud has revolutionized the way developers can muster and deploy virtual infrastructures, as and when required.
In contrast, mobile networks are still rigidly defined and protected by operators, who are unable or unwilling to offer such control and flexibility.
As a result, the mobile network operates as little more than a dumb-pipe (unless you have lots of patience and deep pockets).
Addressing this problem requires a different approach, not just the creation of a thin façade over legacy network elements.
How Stacuity is reinventing the core mobile network, to put developers first.
AWA – a Telco bootstrapping product development: Challenges with dynamic mark...Alan Quayle
TADSummit 2022 8/9 Nov Aveiro Portugal
AWA – a Telco bootstrapping product development: Challenges with dynamic market consolidation – an 18 month road trip.
Marten Schoenherr, CEO Automat Berlin/AWA Network/Founding Partner at TheWorkinGroup.
Product roadmap vs. copy with pride
Independent stack vs. unique feature
Meta platform vs. black-box vendor
Founding a Startup in Telecoms. The good, the bad and the ugly. João CamarateAlan Quayle
TADSummit 2022 8/9 Nov Aveiro Portugal
Founding a Startup in Telecoms. The good, the bad and the ugly.
João Camarate, CTO at Broadvoice & GoContact.
A deep dive into the challenges and opportunities of starting a new venture in the telecom space while leveraging open-source
How to bring down your own RTC platform. Sandro GauciAlan Quayle
TADSummit 2022 8/9 Nov Aveiro Portugal
How to bring down your own RTC platform. Running DDoS simulations on your own.
Sandro Gauci, CEO / Senior Penetration Tester / Chief mischief officer at Enable Security
Why would you want to do such a thing?
Preparing for destruction
Running the tests – best practices
What happens after the fact
Moving forward towards more robust RTC
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
3. Structure (1 of 6)
• Registration
• 09:30 - Introduction to WebRTC and Initial Market Review
o What is it and what it is not,
o Cutting through the mis-information and hype
o Non-technical introduction
o Web browser implementation status
o Taxonomy of suppliers / service providers
o Codecs and devices - is certification necessary?
o What is Google's aim?
• 10:30 Standardization deep dive
o Standardization process
o Current status
o Battles and likely outcomes
o IETF and RTCWEB documents
4. Structure (2 of 6)
• 11:30Technology deep dive
o Peer connect API
o Setting up local media and media flow
o Protocols
o WebRTC triangle / trapezoid
o SIP, Jingle and the PSTN.
• 13:00-14:00 Lunch
• 14:00 What WebRTC means to Service Providers and IMS:
o Extending enhanced communications services to web browsers
o Impact on OTT (Over The Top) and existing voice, messaging, video and VAS
o Impact of device compliance
o Customer experiences and behaviors
o Revenue, churn and relevance impacts
• 14:30 What WebRTC means to enterprises:
o Impact on Unified Communication and the Contact Center
o Impact on company's website
o Security and operational issues
o Potential cost savings and innovations
5. Structure (3 of 6) DEMO TIME 15:00-17:00+
• Demo Time will be divided into 2 sessions, its aim is to be informal
and provide ample networking opportunities for attendees to
consolidate their learning from the workshop:
• Demo presentation to the group: each demo will be 5 minutes long,
and 5 minutes for questions; and
• Demo one-on-one: attendees can chat one-on-one with the demo
presenters, notionally 30 minutes but can run on into discussions at
the bar through the evening.
6. Structure (4 of 6) DEMO TIME 15:00-17:00
• Zingaya ('Call' button for websites)
o Embed a 'Call' button into the website. Visitors can click that button and the call is
forwarded to the website operator's preferred land-line or mobile phone. All that is
required is a website; all the visitors need is a browser and microphone.
• Voxeo Labs (Ameche (new IMS/Web services), Tropo (leading call control API),
Phono (Web comms innovation)). They will demo Phono’s three types of
identity:
o Anonymous Identity: user lands on web site and is able to call directly into the contact
center
o Web Identity: use your web identity (twitter, foursquare, etc) to call each other.
o Telco Identity: Phono sessions can attach to the telco network and assume the real
identity (phone number) of the subscriber, allowing calls to be routed to both the mobile
and the browser simultaneously.
• Telestax
o Provides a complete stack from the client-side with Javascript JAIN SIP JS and WebRTC
as well as the server side with our SIP Over WebSockets. The demo will be a WebRTC
video conferencing and IM.
7. Structure (5 of 6) DEMO TIME 15:00-17:00
• Solaiemes WebRTC to Rich Communication Suite demo
o Demonstration of RCS messaging and WebRTC to access to media
components of devices to revamp the value of PSTN (and also mobile) lines.
Shows how Unified Communications could be built just a mash-up of
standards and APIs.
• Quobis
o Their approach to WebRTC is based on QoffeeSIP, a complete open source
Javascript SIP stack that can be used in a website to exploit all the multimedia
capabilities of WebRTC technology. Thanks to QoffeeSIP they have developed
a corporate WebRTC webphone that can interop with different network
devices; this webphone is going to be released at IMS World Forum event.
• Huawei leading NEP
o WebRTC / RCS insurance application demo
8. Structure (6 of 6) DEMO TIME 15:00-17:00
• Drum by NetDev (conference calls and online meetings)
o Allows providers of fixed, mobile and next generation VoIP services to deliver audio
conferencing as a direct, branded service. Hosted within your IP network on your
servers, Drum audio conferencing is a standalone software solution with an integrated
media server.
• Bistri (Social Video)
o Video chat with fun video effects, take screenshots of calls, share them with friends or
social networks. Bistri runs in the browser, so there's no need to install additional
software or plugins.
• apidaze.io
o Is a cloud communications API for developers with tools for building web or mobile
communication services, with a special focus on WebRTC. The demo will show how a
web developer can easily use the regular WebRTC API to place calls to external numbers
and audio conference rooms accessible from the PSTN too, using a simple raw
WebSocket connection that carries JSON text.
30. 30
“Given the ability to deliver a royalty-free
platform with no compromises on quality, we
see no reason to include mandatory royalty-
bearing codecs.”
“H.264 support is a requirement in some regulatory
frameworks, such as emergency services. AMR narrow-band
is playing a key role in mobile telephony and has a huge
footprint.”
“G.711 is universal, unencumbered, and widely implemented.
A mandate for Opus will limit initial RTCWeb clients to use
software-based codecs”
“We would like to recommend AMR-WB and
EVS, since we expect them to be available in
mobile chipsets.”
32. Codec Wars
• G711a/u (RFC 3551): supported by all the devices. Needs to use a lot of
bandwidth.
• DTMF tones (RFC 4733, updates RFC 2833): needed for interactions with
several systems (for instance IVRs).
• Opus (RFC 6716): bitrate variable, low latency and high quality for human voice
and music. Specially designed for real time communications.
• In order to interact with VoIP systems, in several scenarios, it will need
transcoding or interworking of DTMFs (RFC 4733-> INFO, RFC 4733-> in-band,
etc).
• Can’t we just have both G.711 AND Opus? YES!!!!
Regardless Transcoding Will be Needed
40. WebRTC Triangle
• Both browsers running the same web application from web server
• Peer Connection media session is established between them
• Signaling is not standardized, could be SIP, Jingle, proprietary.
Uses HTTP or WebSockets for transport
Web Server
(Application)
Browser M
(Running HTML5 Application
from Web Server)
Browser L
(Running HTML5 Application
from Web Server)
Peer Connection (Audio, Video, and/or Data)
40Intro to WebRTC February 2013
The wheels!
41. The Beauty and Value of WebRTC is
when we mash it up with other stuff
42. Keep Calm and
Do SOMETHING
(Just NOT THROUGH
THE GSMA or TMF)
HMS Government Advisory
48. Impact of WebRTC?
• Voice becomes just like all your other communications: organized into your
preferred social or office tools.
• It will be important for the IMS/RCS world to inter-operate with the
WebRTC world, currently these browsers will be a closed book to IMS. For
RCS to become pervasive, it cannot remain trapped in phones that have
implemented the IMS/RCS client.
• For all the OTT (Over The Top) applications, they can now use their
"directory service" i.e. your list of contacts also using their service to enable
Viber / Skype / Whatsapp everywhere. On your PC, smartphone, tablet, TV;
and they can offer chargeable services without Apple taking 30%.
• As long as you're data connected, communications is in the cloud, people
need only break out to PSTN when the other person is not data connected,
or the call quality is too low due to their internet connection. PSTN
becomes the communications path of last resort!
49. Impact of WebRTC?
• The company's website now becomes its call center front end. A weblog
becomes your personal communications assistant.
o Lots of start-ups in this space
• Communication service aggregators save customers running multiple clients
on their phone, that would run in the cloud and be controlled from the
browser.
• Click to call doesn't require an operator's voice network, just access to the
internet.
• Communications becomes like using any application on a smartphone,
users can add features, capabilities, people throughout a call, e.g. N-way
calling finally becomes simple and obvious with a simple point and swipe.
• Directory services become critical sources of value in connecting all the
different IDs: telephone numbers, SIP IDs (IDentifier), web session IDs,
other OTT IDs, etc.
50. Impact of WebRTC?
• VAS (Value Added Services) leaves telco. Any web developer can create value and
solve problems for customers, it the customer who will decide, and those developers
who fail fastest win the innovation race.
• Advertising finally enters the communications space, opening up business model
innovation.
• New CRM (Customer Relationship Management) methods: click from email, from
webpage, from app, from TV. The ability to communicate becomes embedded in
most transactions.
• QoS (Quality of Service) remains an issue, but for the people using Vonage and Skype
over the years will attest, QoS is rarely an issue.
• Your phone number is no longer relevant anymore. It's a gateway to the past.
Customers will only know the PSTN is involved because of the poor audio quality
(G.711) – BUT it is the customers only unique ID that they own.
• Gaming becomes interesting as all the devices become controllers using gesture
controls as well as the more traditional methods for network-based games.
51. Other Telco Impacts
• Impact of WebRTC on IP Messaging
o No need to for a messaging client to be downloaded
o Unified communications across voice, video and data
o Integrated experience across the web and communications client
• Opportunities
o Integrated charging
o Bundle APIs: WebRTC, RCS API, payment API, Call Control APIs
o QoS for those willing to pay (those running their business on your network)
• QoS API? NO! keep that for YOUR SERVICES
o Extend network services over the web
o Enhance enterprise Unified Communication offers
o Enhance OTT? Why they’re competitors!
o Gateway for the WebRTC codec mess
o Web phone for existing customers
52. Key Points
• Voice traffic is going to be through the web
• Browsers are the new endpoints
• A website of a company can be the call center
• An individual’s website (Facebook Page) their communications
assistant
• Security, identity and privacy are very important
o Telephone number is not important unless operators pull their finger out!
• New business opportunities abound
54. What WebRTC Means to Enterprises
(c) 2012 Alan Quayle Business and Service Development
55. WebRTC and the Enterprise
• Enterprise is both excited and confused
about WebRTC
o Lower communication costs
o Lower IT costs as fewer clients to maintain?
o Better home and mobile comms that are
integrated with corporate systems
o New customer communications options
• Confusion arises from
o How to integrate
o What needs to change
o How does it work with legacy devices like
desktop videophones, mobile clients, desktop
phones, Microsoft Lync, Cisco UC, etc.
o What about our corporate firewall, what about
our SBC?
56. What Enterprises are Saying in Interviews on WebRTC
“WebRTC can lower our communications costs by 30%”
“WebRTC will finally give us a workable video communication solution
across all employees”
“WebRTC can make our contact center integrated into all channels, e.g.
Web and Mobile, improving customer service.”
“WebRTC can improve collaboration both internally and with our
partners as it just works between browsers.”
“WebRTC appears to be not part of the Telco’s offer, it is OTT.”
“WebRTC is confusing, it doesn’t work in most browsers.”
“WebRTC looks like a lot of hype, will it go the same was as VoIP?”
“WebRTC’s security, private, and ability to get hacked remain unclear”
“WebRTC will be killed by Microsoft!”
57. IT’s Technical Concerns
• Open standards makes it easier to hack
• Clientless, plugin-less browser audio and video for real-
time communications means we’re not dependent on
browser software suppliers
• Open-source codec
• ICE/STUN NAT transversal does not work all the time
• SRTP (Secure Real-time Transport Protocol) –
configuration and SSL certification issues
• No rules on signaling protocol – security issues?
• Multiplex RTP and RTCP on single port – management
issues?
• Multiplex audio and video on a single port – management
issues?
58. Understanding Old-IT
• Hardware endpoints with hard to upgrade software
• Few soft clients tied to the PBX
• Limited codec support, generally H.26x for video
• No experience with ICE, STUN, and STRP
• RTCP shall be on the RTP port +1
• Audio and Video are managed separately
• Look how long BYOD is taking
• Skype blocked, Facebook blocked,
• WebRTC blocked!!!!!!
61. The Solution:
A Gateway
• Signaling Gateway
o SIP stack in JavaScript?
o Break to SIP at the Gateway
• De-ICE
o Validate SDP ICE candidates
• De-Multiplex Media
• STUN Binding Handling
o Response to STUN bindings on
RTP channels
o Validate
• Transcoding
62. Use Cases
• Social Media and CRM Integration
• Video Conferencing to any device
• Inbound Click to call a New channel
• Can be deploy by outsourcers
• Calls in internal directories
63. In Summary
• Enterprise is interested in WebRTC BUT…
• Some Enterprises change even slower than Telcos….
• If Telco’s don’t help them, they will go to other service providers
• Gateway as a Service
o Signaling Conversion
o Media Interworking
64. Keep Calm and
Do SOMETHING
(Just NOT THROUGH
THE GSMA or TMF)
HMS Government Advisory