Are the Kids Alright?
Web Hosting in Cloud Computing Era

Glen Koskela
CTO Nordic Region


                                 Copyright 2010 FUJITSU
Web Hosting Spells “C-O-M-M-O-D-I-T-Y”
  Thousands of hosting companies
  competing for your next customer




                                         It costs €4.50 to go up the Eiffel tower
                                                 up to the second floor by stairs

                 The kids are not alright: revenue increase a rising challenge
Glen Koskela, CTO Nordic Region                1                                    Copyright 2010 FUJITSU
Application Context More Into Account
        Web sites getting more costly & complicated to run
              Rich media, social networking, bidirectional services,
              collaboration, ecommerce, IP services, APIs, DBs,
              messaging encryption, archiving, security,...

                                                  Instead f
                                                  I t d of web space, value driven market
                                                                 b          l di      k t
                                                  is interested in web apps
                                                    Customers are getting attracted to novel ways to
                                                    benefit from exposing web data – greater interaction,
                                                    richer Internet applications, collaboration and social
                                                    software – instead of just designing web-sites
                                                                                          web sites

          Apps and data are at the centre of emerging web-presence value
Glen Koskela, CTO Nordic Region                          2                                      Copyright 2010 FUJITSU
If You Don’t Monetize, Someone Else Will
        Identify what motivates customers and increase
        your value as web hosting provider, or position
        your company for acquisition…
        Web hosting that delivers profit
              Focus on the monetization of data on a few killer web apps/services
              Rely on an adapted and scalable infrastructure
              Get more data from user or from other websites through platforms and APIs
                                                    websites,
              Get more direct revenues by larger exposure bringing additional traffic
              Improve core services monetization through the exploitation of new data
                p                                     g        p

                           Business cases are made of revenues, not just costs
Glen Koskela, CTO Nordic Region                          3                                Copyright 2010 FUJITSU
Customer Priorities Might Shift Quickly
        LAMP is not enough, need to move beyond shared web hosting
                                      pp                           g
        Market demand for hosted web apps and functional web hosting
        SaaS based applications
              Predominantly commoditized business applications
              Typically hosted by software vendor using multi-tenant model

        Many web hosting companies are well positioned to innovate
        a new economic and technical model for business applications
              Innovations that bring new web functionality to current
              non-users
              non users of advanced enterprise 2 0 software
                                                2.0

                             Value driven web hosting runs application instances
Glen Koskela, CTO Nordic Region                          4                         Copyright 2010 FUJITSU
Collaborative Enterprise Applications
        Traditional on-premise enterprise software is in a phase of consolidation
        No dominant design y for web-based enterprise software
                        g yet                   p
              Collaborative application model not defined yet, no given business model defined yet
              No dominant model for technical design yet

        The defining characteristics are all core competencies of web hosting
              Fully web-based user interface
              Hosted deployment, sold in volume, no long commitments
              Simplified pricing, subscription business model
              Use of a integrated software architectures

  Enterprise 2.0 model undefined but an interesting business opportunity
Glen Koskela, CTO Nordic Region                            5                                   Copyright 2010 FUJITSU
Develop a Competitive Web Advantage
        Ability to power scalable services which competitors find hard to replicate
        Ability to let customers monetize data-driven services
              y
        Ability to let customers use open innovation to
        accelerate the development of their services
        Technical and financial entry barriers increasing
              Diverse use cases drive datacenter requirements

        Limited off-the-shelf solutions
              Mostly homegrown developments for both closed hw and semi-closed sw


         Infrastructure is a key enabler of future programmable webhosting
Glen Koskela, CTO Nordic Region                    6                                Copyright 2010 FUJITSU
Prepare for Clouds
        Impact of emerging cloud services to web-based       Ability to install any
        company web-sites, business processes,                web application
        application workloads, and information services
        To succeed, must help customers to build,
        organize and manage new types of IT
        infrastructures that meet the needs of web-site
        and web scale application hosting
             web-scale
        And must help them to use agility, flexibility and
        efficiency to their market advantage

              Evolve towards dynamic infrastructure provisioned on-demand
Glen Koskela, CTO Nordic Region               7                               Copyright 2010 FUJITSU
The Main Difference Compared to Today
        What differentiates programmable web hosting from web hosting?
              Turning on the power of the Internet = prepare for multiple value streams

        Application management complexity?
        Image variations, lifecycle management?
        Change management, incident resolution?
        Variety of SLAs to offer and new monitoring tools?
        Less consolidated sites per server?
        Scaling? Provisioning? Automation? Storage?


                                          Correct answer: profit
Glen Koskela, CTO Nordic Region                         8                                 Copyright 2010 FUJITSU
Web Facing Apps Fit Web Hosting
        VM-ready applications are           New web + apps sites – three-tier
        similar to volatile web sites       architectures with minimal DB tiers

        Multi-tenant compute farms            Modular mashups + web apps –
                                                 loose coupling services;
        On-demand build                        scale via load balancing and
                                                                      g
        Dynamic capacity                            app-level caching

        Underlying layers can be
               y g y                        Highly parallelized workloads – HPC
                                                w/o close coupling, H d
                                                  / l           li   Hadoop
        designed horizontally and
        replicated across customers         Apps that fit within a single VM –any
                                              type of self-contained x86 app
         What would a cloud infrastructure mean for your revenue growth?
Glen Koskela, CTO Nordic Region         9                                Copyright 2010 FUJITSU
Performance = Bottom Line




 Horizontal scaling applications must perform well, or users click-away…
Glen Koskela, CTO Nordic Region    10                           Copyright 2010 FUJITSU
Options for Cloud Infrastructure
                                                     $$$                       + Energy efficient
                                                                  Industry
  Rack                              Blade         Proprietary                  + Facility efficient
                                   servers         Densityy       standard
  servers
                                                                                    -CapEx
                                                Lock-in mnt sw                       - OpEx
                                                                   Software
  Standard                           Blocks     Proprietary hw
                                    in-a-box    System design    independent       Internet
  Incremental
  Decouple storage                                                               Datacenters
  Complex                                                                            and
                                                  No COTS
                                                                   Smaller        Managed
                                   Megasize     Massive volume
                                  deployments     Low cost          units      web/apps hosting


                                  Inexpensive way to scale business is required
Glen Koskela, CTO Nordic Region                            11                               Copyright 2010 FUJITSU
Focus on the Cost of Doing Business
        Future hosting opportunities all are made more cost-efficient by on-demand
        (web) server infrastructures – limited off-the-shelf solutions
              Allows to combine a cost-effective architecture         Freedom of management
              with high-quality customer experience                   software preferred
                                                                      Make use of more
        Reduction of both OPEX and CAPEX                              virtualization,
        needs new breakthrough technologies!                          dynamic provisioning,
                                                                      automation,…

                       More commodity hardware preferred
                       Concrete need for specialized servers,
                       purposefully developed for hosting business


                      Hosted web apps delivery fabric excels in cost-efficiency
Glen Koskela, CTO Nordic Region                                  12                           Copyright 2010 FUJITSU
Cloud-Server Infrastructure Platform
  Objectives
        Optimize 19” rack and server standards for massive
        scale-out d
           l      datacenters and Cl d
                                d Clouds
        Remove “hw overhead” of classical datacenter infrastructure
  Address the needs for
        High scaling and lowest power consumption by utilizing
        shared cooling & simplified design
        Double DC density with innovative cooling & minimized “working footprint”
        Cut down CAPEX by rip & replace server node design
        Simplicity for management maintenance and operation by customer replaceable server
                       management,
        (CRS)
                                         Cloud eXtension
Glen Koskela, CTO Nordic Region                     13                                 Copyright 2010 FUJITSU
Fujitsu’s                                        Announcement
        Designed for service providers                          ”Cloud eXtension”
                                                                PRIMERGY CX1000
        Cloud infrastructure platform for IaaS
                             p
        Scale-out platform for Web2.0 applications
        For large scale out data centers with
                  scale-out
        100s or 1000s of server nodes
                                                   Energy savings
        Anyone facing p
          y          g power, cooling or
                            ,       g                 Low cost infrastructure
        density problems with current facilities          Space savings
                                                             Environmental control
                                                                 Cool-Central architecture

      Server infra designed for clouds, managed hosting and web hosting
Glen Koskela, CTO Nordic Region              14                                  Copyright 2010 FUJITSU
New Economics @ Critical Cost Drivers
                                                            OPEX cuts
                                                            Energy costs
                                                              ~20 % off
                                                            Cooling costs
                                                              ~20 % less
                                                               20
                                                            DC space
                                                              up to 40 % less
                                                               p
                                                            CAPEX gain
                                                              up to 20%

                   Cuts down cost of doing web business: OPEX and CAPEX
Glen Koskela, CTO Nordic Region             15                             Copyright 2010 FUJITSU
What is PRIMERGY CX1000?
                                  Back-to-back setup
                                  38 nodes in each unit               Compute
                                  Innovative shared cooling        infrastructure
                                  Simple, very energy efficient
                                  I/O at front                            +
                                  Standard server board                Compute
                                  Future-proof flexibility              nodes
                                  Rip & replace design
                                  IPMI server management                  +
                                  Switch agnostic                      Standard
                                                                       St d d
                                  Standard switches in 5 bays          switches
                                  Shared or dedicated mnt LAN



  Ideal platform for web applications, VM server farms, apps farms, IaaS
Glen Koskela, CTO Nordic Region                                   16                Copyright 2010 FUJITSU
Richness in Simplicity, Value in Customizing
        Reducing overall costs of doing web
        hosting business
              Better balance between space, power,
              cooling and capacity


                                          Adding value to customer specific
                                          line of services, web and apps
                                             Highly customizable, integration for off-the-shelf
                                             x86 nodes to fit with real workload patterns


                      We looked for the complexity in servers – and removed it
Glen Koskela, CTO Nordic Region                      17                                           Copyright 2010 FUJITSU
Facility Efficiency
  Rack servers                                     PRIMERGY CX1000
                     p
        100s of fans per rack enclosure                     p
                                                     2 fans per enclosure
        Hot aisle & Cold aisles                      No Hot aisles, Back-to-back
        Front to back
        Front-to-back airflow                        Front to top
                                                     Front-to-top airflow




                                  Cool-Central architecture
Glen Koskela, CTO Nordic Region              18                             Copyright 2010 FUJITSU
In the Midst of a Significant Transformation

                                                    MSP clouds
         Public                                       (tier 2)
       Mega clouds


                                               Enterprise
                                               E t    i
                                                clouds


         Driving the hosting industry toward new cloud infrastructure space
Glen Koskela, CTO Nordic Region          19                           Copyright 2010 FUJITSU
Glen Koskela, CTO Nordic Region   Copyright 2010 FUJITSU

Web Hosting in Cloud Computing Era

  • 1.
    Are the KidsAlright? Web Hosting in Cloud Computing Era Glen Koskela CTO Nordic Region Copyright 2010 FUJITSU
  • 2.
    Web Hosting Spells“C-O-M-M-O-D-I-T-Y” Thousands of hosting companies competing for your next customer It costs €4.50 to go up the Eiffel tower up to the second floor by stairs The kids are not alright: revenue increase a rising challenge Glen Koskela, CTO Nordic Region 1 Copyright 2010 FUJITSU
  • 3.
    Application Context MoreInto Account Web sites getting more costly & complicated to run Rich media, social networking, bidirectional services, collaboration, ecommerce, IP services, APIs, DBs, messaging encryption, archiving, security,... Instead f I t d of web space, value driven market b l di k t is interested in web apps Customers are getting attracted to novel ways to benefit from exposing web data – greater interaction, richer Internet applications, collaboration and social software – instead of just designing web-sites web sites Apps and data are at the centre of emerging web-presence value Glen Koskela, CTO Nordic Region 2 Copyright 2010 FUJITSU
  • 4.
    If You Don’tMonetize, Someone Else Will Identify what motivates customers and increase your value as web hosting provider, or position your company for acquisition… Web hosting that delivers profit Focus on the monetization of data on a few killer web apps/services Rely on an adapted and scalable infrastructure Get more data from user or from other websites through platforms and APIs websites, Get more direct revenues by larger exposure bringing additional traffic Improve core services monetization through the exploitation of new data p g p Business cases are made of revenues, not just costs Glen Koskela, CTO Nordic Region 3 Copyright 2010 FUJITSU
  • 5.
    Customer Priorities MightShift Quickly LAMP is not enough, need to move beyond shared web hosting pp g Market demand for hosted web apps and functional web hosting SaaS based applications Predominantly commoditized business applications Typically hosted by software vendor using multi-tenant model Many web hosting companies are well positioned to innovate a new economic and technical model for business applications Innovations that bring new web functionality to current non-users non users of advanced enterprise 2 0 software 2.0 Value driven web hosting runs application instances Glen Koskela, CTO Nordic Region 4 Copyright 2010 FUJITSU
  • 6.
    Collaborative Enterprise Applications Traditional on-premise enterprise software is in a phase of consolidation No dominant design y for web-based enterprise software g yet p Collaborative application model not defined yet, no given business model defined yet No dominant model for technical design yet The defining characteristics are all core competencies of web hosting Fully web-based user interface Hosted deployment, sold in volume, no long commitments Simplified pricing, subscription business model Use of a integrated software architectures Enterprise 2.0 model undefined but an interesting business opportunity Glen Koskela, CTO Nordic Region 5 Copyright 2010 FUJITSU
  • 7.
    Develop a CompetitiveWeb Advantage Ability to power scalable services which competitors find hard to replicate Ability to let customers monetize data-driven services y Ability to let customers use open innovation to accelerate the development of their services Technical and financial entry barriers increasing Diverse use cases drive datacenter requirements Limited off-the-shelf solutions Mostly homegrown developments for both closed hw and semi-closed sw Infrastructure is a key enabler of future programmable webhosting Glen Koskela, CTO Nordic Region 6 Copyright 2010 FUJITSU
  • 8.
    Prepare for Clouds Impact of emerging cloud services to web-based Ability to install any company web-sites, business processes, web application application workloads, and information services To succeed, must help customers to build, organize and manage new types of IT infrastructures that meet the needs of web-site and web scale application hosting web-scale And must help them to use agility, flexibility and efficiency to their market advantage Evolve towards dynamic infrastructure provisioned on-demand Glen Koskela, CTO Nordic Region 7 Copyright 2010 FUJITSU
  • 9.
    The Main DifferenceCompared to Today What differentiates programmable web hosting from web hosting? Turning on the power of the Internet = prepare for multiple value streams Application management complexity? Image variations, lifecycle management? Change management, incident resolution? Variety of SLAs to offer and new monitoring tools? Less consolidated sites per server? Scaling? Provisioning? Automation? Storage? Correct answer: profit Glen Koskela, CTO Nordic Region 8 Copyright 2010 FUJITSU
  • 10.
    Web Facing AppsFit Web Hosting VM-ready applications are New web + apps sites – three-tier similar to volatile web sites architectures with minimal DB tiers Multi-tenant compute farms Modular mashups + web apps – loose coupling services; On-demand build scale via load balancing and g Dynamic capacity app-level caching Underlying layers can be y g y Highly parallelized workloads – HPC w/o close coupling, H d / l li Hadoop designed horizontally and replicated across customers Apps that fit within a single VM –any type of self-contained x86 app What would a cloud infrastructure mean for your revenue growth? Glen Koskela, CTO Nordic Region 9 Copyright 2010 FUJITSU
  • 11.
    Performance = BottomLine Horizontal scaling applications must perform well, or users click-away… Glen Koskela, CTO Nordic Region 10 Copyright 2010 FUJITSU
  • 12.
    Options for CloudInfrastructure $$$ + Energy efficient Industry Rack Blade Proprietary + Facility efficient servers Densityy standard servers -CapEx Lock-in mnt sw - OpEx Software Standard Blocks Proprietary hw in-a-box System design independent Internet Incremental Decouple storage Datacenters Complex and No COTS Smaller Managed Megasize Massive volume deployments Low cost units web/apps hosting Inexpensive way to scale business is required Glen Koskela, CTO Nordic Region 11 Copyright 2010 FUJITSU
  • 13.
    Focus on theCost of Doing Business Future hosting opportunities all are made more cost-efficient by on-demand (web) server infrastructures – limited off-the-shelf solutions Allows to combine a cost-effective architecture Freedom of management with high-quality customer experience software preferred Make use of more Reduction of both OPEX and CAPEX virtualization, needs new breakthrough technologies! dynamic provisioning, automation,… More commodity hardware preferred Concrete need for specialized servers, purposefully developed for hosting business Hosted web apps delivery fabric excels in cost-efficiency Glen Koskela, CTO Nordic Region 12 Copyright 2010 FUJITSU
  • 14.
    Cloud-Server Infrastructure Platform Objectives Optimize 19” rack and server standards for massive scale-out d l datacenters and Cl d d Clouds Remove “hw overhead” of classical datacenter infrastructure Address the needs for High scaling and lowest power consumption by utilizing shared cooling & simplified design Double DC density with innovative cooling & minimized “working footprint” Cut down CAPEX by rip & replace server node design Simplicity for management maintenance and operation by customer replaceable server management, (CRS) Cloud eXtension Glen Koskela, CTO Nordic Region 13 Copyright 2010 FUJITSU
  • 15.
    Fujitsu’s Announcement Designed for service providers ”Cloud eXtension” PRIMERGY CX1000 Cloud infrastructure platform for IaaS p Scale-out platform for Web2.0 applications For large scale out data centers with scale-out 100s or 1000s of server nodes Energy savings Anyone facing p y g power, cooling or , g Low cost infrastructure density problems with current facilities Space savings Environmental control Cool-Central architecture Server infra designed for clouds, managed hosting and web hosting Glen Koskela, CTO Nordic Region 14 Copyright 2010 FUJITSU
  • 16.
    New Economics @Critical Cost Drivers OPEX cuts Energy costs ~20 % off Cooling costs ~20 % less 20 DC space up to 40 % less p CAPEX gain up to 20% Cuts down cost of doing web business: OPEX and CAPEX Glen Koskela, CTO Nordic Region 15 Copyright 2010 FUJITSU
  • 17.
    What is PRIMERGYCX1000? Back-to-back setup 38 nodes in each unit Compute Innovative shared cooling infrastructure Simple, very energy efficient I/O at front + Standard server board Compute Future-proof flexibility nodes Rip & replace design IPMI server management + Switch agnostic Standard St d d Standard switches in 5 bays switches Shared or dedicated mnt LAN Ideal platform for web applications, VM server farms, apps farms, IaaS Glen Koskela, CTO Nordic Region 16 Copyright 2010 FUJITSU
  • 18.
    Richness in Simplicity,Value in Customizing Reducing overall costs of doing web hosting business Better balance between space, power, cooling and capacity Adding value to customer specific line of services, web and apps Highly customizable, integration for off-the-shelf x86 nodes to fit with real workload patterns We looked for the complexity in servers – and removed it Glen Koskela, CTO Nordic Region 17 Copyright 2010 FUJITSU
  • 19.
    Facility Efficiency Rack servers PRIMERGY CX1000 p 100s of fans per rack enclosure p 2 fans per enclosure Hot aisle & Cold aisles No Hot aisles, Back-to-back Front to back Front-to-back airflow Front to top Front-to-top airflow Cool-Central architecture Glen Koskela, CTO Nordic Region 18 Copyright 2010 FUJITSU
  • 20.
    In the Midstof a Significant Transformation MSP clouds Public (tier 2) Mega clouds Enterprise E t i clouds Driving the hosting industry toward new cloud infrastructure space Glen Koskela, CTO Nordic Region 19 Copyright 2010 FUJITSU
  • 21.
    Glen Koskela, CTONordic Region Copyright 2010 FUJITSU