This document discusses the definitions and history of Web 2.0 and Library 2.0. It outlines the key characteristics of Web 2.0 including being a platform, democratic, interactive, using folksonomy, and prioritizing services over products. Important Web 2.0 sites from 1995-2007 are listed. Library 2.0 is defined as making library spaces more interactive, collaborative, and driven by community needs through blogs, events, and shared content. Both cheerleaders and critics of Web 2.0/Library 2.0 are mentioned. Practical applications for libraries are focused on building relationships, knowing users, differentiating essential and non-essential tools, and training/advertising new services. Examples of tools used

1. Web/Library 2.0 Cheerleaders, Critics, and Practical Applications Ramirose Attebury April 18, 2008

5. What is Library 2.0? “ Library 2.0 simply means making your library’s space (virtual and physical) more interactive, collaborative, and driven by community needs. Examples of where to start include blogs, gaming nights for teens, and collaborative photo sites. The basic drive is to get people back into the library by making the library relevant to what they want and need in their daily lives…to make the library a destination and not an afterthought.” Sarah Houghton, LibrarianInBlack Blogger

6. Cheerleaders

8. Critics

9. Q20. If you could contact a librarian via Facebook or MySpace for help with your research, would you? If not, why? Free-text responses were coded into the following categories and break down as follows: Main Library Gateway • Library Web Survey • Fall 2007 • Formal Report University of Michigan | MLibrary | libwebservices@umich.edu | Jan 2008

10. Practical Applications Focus on building relationships, not on technology itself. Know your users. Keep your mission statement in mind. Differentiate between 2.0 stuff that users need and stuff they don’t. Advertise/Train!

11. Practical Applications Blogging/RSS Feeds: What’s New at Your Library Case Western Reserve University Library Tacoma Public Library Video: For children who miss storytime or to listen to while reading a book Wikis: For staff communication, readers advisory, or subject guides Ohio University’s Biz Wiki RSS Aggregators: Keeping up with all this stuff Google Reader Social Networking Sites: Collaborating with others Muse

12. What Others Are Doing Twitter – Cleveland Public Library Flickr – The Library of Congress Google Docs – Myself YouTube – Hawaii Pacific University Podcasting – University of Tennessee, Chatanooga

13. BIBLIOGRAPHY Bibliography for Web 2.0/Library 2.0: Cheerleaders, Critics, and Practical Applications