Web 2.0: Changing the World of Healthcare?
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1) The document discusses how Web 2.0 technologies like social networking, blogs and wikis could be applied to healthcare through models like Citizen 2.0, Policy Development 2.0, Enterprise 2.0 and Services 2.0 to facilitate communication, information sharing and collaboration among patients, healthcare providers and organizations. 2) Some ways Web 2.0 is being used in healthcare include online support groups for patients, gathering feedback from patients, crowdsourcing ideas from patients, and personal health records. 3) The document also identifies opportunities and barriers for further adoption of e-Health 2.0 technologies in areas like telehealth, mobile applications, and personal health records.
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Web 2.0: Changing the World of Healthcare?
- 1. Web 2.0: Changing the world of healthcare? Tola Sargeant, Practice Leader [email_address] 01798 865231 12 th June 2009
- 3. Level 3 Setting the scene © Copyright Ovum 2007 www.ovum.com
- 8. Level 3 Citizen 2.0 ‘ Ways for consumers of services to interact with each other peer-to-peer and with service providers’ © Copyright Ovum 2007 www.ovum.com
- 9. Citizen 2.0 – engagement
- 10. Citizen 2.0 – share information
- 11. Citizen 2.0 – support groups
- 12. Citizen 2.0 – feedback
- 13. Citizen 2.0 - feedback
- 14. Level 3 Policy development 2.0 ‘ Ways for service providers to interact with each other – and with consumers - to innovate or improve service design’ © Copyright Ovum 2009 www.ovum.com
- 15. Policy development 2.0 - crowdsourcing
- 17. Level 3 Services 2.0 ‘ Ways for all involved to interact better to improve the service delivery experience’ © Copyright Ovum 2007 www.ovum.com
- 18. Service 2.0 – personal health records
- 19. Service 2.0 – PHR platforms
- 20. Service 2.0 – PHR platforms
- 21. Service 2.0 – consultation
- 22. Service 2.0 – wellbeing
- 23. Level 3 Enterprise 2.0 ‘ Ways to improve collaboration and coordination within the service delivery organizations’ © Copyright Ovum 2007 www.ovum.com
- 24. Enterprise 2.0 – knowledge exchange
- 25. Enterprise 2.0 – decision support
- 26. Enterprise 2.0 – internal collaboration
- 27. Enterprise 2.0 – recruitment & induction
- 28. Enterprise 2.0 – professional networks
- 29. Level 3 What next? © Copyright Ovum 2007 www.ovum.com
- 33. Level 3 Tola Sargeant, Practice Leader [email_address] 01798 865231 12th June 2009 Web 2.0: Changing the world of healthcare © Copyright Ovum 2007 www.ovum.com
Editor's Notes
- Note BLOG. ways for the consumers of services to interact with eachother peer-to-peer and with service providers e.g. NHS patient opinion
- PHRs can be commercial or state run. This is the NHS’ own PHR offering HealthSpace. However the most well known PHR platforms are, as you probably already know, run by Google & Microsoft…