The document announces a technology solutions for tourism conference to take place on March 1, 2013. The conference will explore how technology and tourism can collaborate, with a focus on creating new tech products/services and technologies that improve efficiencies. The agenda includes speakers from tourism organizations and tech companies discussing social media strategy, Google Analytics, mobile development and more. An exhibition and various workshops on technology topics will also be part of the event.
LTE is now a reality in Switzerland, will all operators busy improving their 4G coverage throughout the country. The technological advantages that this new standard brings to mobile communication are clear. But how will we all best benefit from it? What will LTE enable for people, business and society?
This presentation is the introduction (1st) presentation of 4 other presentations (from speakers)
LTE is now a reality in Switzerland, will all operators busy improving their 4G coverage throughout the country. The technological advantages that this new standard brings to mobile communication are clear. But how will we all best benefit from it? What will LTE enable for people, business and society?
This presentation is the introduction (1st) presentation of 4 other presentations (from speakers)
Innovative Technology is the problem solving agent for major tourism actors, including diverse facilitators,motivators and end users, who are driven by the need of 6S, namely Self, Search, Selection, Sense, Score and Share. Technology is re shaping the process of tourism development, management, planning and marketing.
Travel 2.0: Strategy & Tactics in an Aera of Co-Creation and Social MediaMartin Schobert
How to develop a Social Media Strategy for a tourism organisation?
To-do's for Hotels & Destination Management:
Focus on Product, Focus on the Guest, develop an Action Plan for the next 3 years!
How to develop Social Media Tactics and an Action Plan in 7 steps.
Presentation of DTTT Italia Lab at Digital Tourism Innovation Campus, Barcelona, Nov 21th 2014. Our vision on Italian DMOs and future challenges for the travel industry in our country.
Promoting Tourism and Hospitality Industry through Digital Marketing Md Shaifullar Rabbi
Presentation on "Promoting Tourism and Hospitality Industry through Digital Marketing" By Md Shaifullar Rabbi, Travel Educator and Consultant
Digital marketing is defined as the use of digital channels to promote a product or service.
DMF series of events aims to act as a catalyst in the fast growing MENA digital and technology landscape. By providing access to the latest technologies, insights, ideas and speakers DMF is the destination that brings the next destinations.
The unique mix of knowledge, networking and entertainment makes DMF a one of a kind event that helps both agencies and clients to get together and, next to some of the world leading specialists, create and get a glimpse of the future.
We always bring REAL value to the VIRTUAL (DIGITAL) world.
More details about our agenda here:
http://digitalmediaforum.me/cairo/#schedule
#DMFCairo2015 #DMFCairo
Мобильное приложение дополненной позволяющее воссоздавать на местности в режиме реального времени утраченные памятники архитектуры и реконструировать события различных эпох.
Drive North Queensland Tourism Trails Smart Phone AppPinnacletm
Drive North Queensland in conjunction with Tropical Tablelands Tourism is developing a smart phone app for the drive routes of the Overlanders Way, The Great Tropical Drive and also the Savannah Way. This presentation details the fundamentals on how this app will work and how people can be involved
Afri-Tech is committed to bringing the practitioners and beneficiaries of Internet and Digital Media on a common platform - to craft practical solutions for the common man. Our mission as a technology company can be captured in the following sentiment.
Ubiwhere has just launched Volume 1 of the Annual Report 2016, an explanatory document of those that were the main achievements of the previous year, in particular events attendance, the development of projects and solutions, corporate social responsibility, quality policy and also the creation of strategic partnerships and spin-offs. The Annual Report now presented by the technologic company also presents one of its main triumphs of 2016 - the creation of new offices in the city center of Aveiro.
Introduction of the umbrella theme and the first speakers and partners for the 3rd edition of the ReputationWar International conference which will take place in Paris on January 16th, 2015
Agenda: Digital Innovation Asia 2013 - June 10-12, 2013 - BangkokDr Jens Thraenhart
Digital Innovation Conference for Travel, Tourism, and Hospitality.
Top 6 Reasons to Attend Digital Innovation Asia:
1. Connect with top bloggers to tell your story
2. Understand the complex chinese social media landscape to attract affluent chinese consumers
3. Get inspired by the latest trends in digital marketing to innovate your business
4. Celebrate the most innovative digital work in travel and tourism in Asia
5. Meet industry leaders and connect and network with peers
6. Great deal - 3 events for less than $300, and including Blogger Match-Up for less than $500
Stay See Share: Digital Storytelling for Remote ResearchInner Ear
To complement Creative Scotland's experiential research programme Stay See Share, Inner Ear were commissioned to devise, design and deliver a digital storytelling strategy and process with recommended tips, techniques and tools for the programme's participants. This presentation includes inspiring examples, straightforward strategy, practical process and suggested tips, techniques and tools for digital storytelling and effective communication.
Live Streaming On A Smartphone – Best Practice Advice From Inner EarInner Ear
Live streaming is increasingly popular. Platforms like Facebook Live and YouTube Live have reduced barriers to entry dramatically. But even though the phone in your pocket can do most of what a TV studio or outside broadcast unit can do, quality still matters to your audience. Live programme making pioneers Inner Ear share some of their best practice advice on how to get the most from your smartphone live stream.
More Related Content
Similar to Part 1: Robin Worsnop, Chair of ETAG and Chief Executive of Rabbie's Small Group Tours
Innovative Technology is the problem solving agent for major tourism actors, including diverse facilitators,motivators and end users, who are driven by the need of 6S, namely Self, Search, Selection, Sense, Score and Share. Technology is re shaping the process of tourism development, management, planning and marketing.
Travel 2.0: Strategy & Tactics in an Aera of Co-Creation and Social MediaMartin Schobert
How to develop a Social Media Strategy for a tourism organisation?
To-do's for Hotels & Destination Management:
Focus on Product, Focus on the Guest, develop an Action Plan for the next 3 years!
How to develop Social Media Tactics and an Action Plan in 7 steps.
Presentation of DTTT Italia Lab at Digital Tourism Innovation Campus, Barcelona, Nov 21th 2014. Our vision on Italian DMOs and future challenges for the travel industry in our country.
Promoting Tourism and Hospitality Industry through Digital Marketing Md Shaifullar Rabbi
Presentation on "Promoting Tourism and Hospitality Industry through Digital Marketing" By Md Shaifullar Rabbi, Travel Educator and Consultant
Digital marketing is defined as the use of digital channels to promote a product or service.
DMF series of events aims to act as a catalyst in the fast growing MENA digital and technology landscape. By providing access to the latest technologies, insights, ideas and speakers DMF is the destination that brings the next destinations.
The unique mix of knowledge, networking and entertainment makes DMF a one of a kind event that helps both agencies and clients to get together and, next to some of the world leading specialists, create and get a glimpse of the future.
We always bring REAL value to the VIRTUAL (DIGITAL) world.
More details about our agenda here:
http://digitalmediaforum.me/cairo/#schedule
#DMFCairo2015 #DMFCairo
Мобильное приложение дополненной позволяющее воссоздавать на местности в режиме реального времени утраченные памятники архитектуры и реконструировать события различных эпох.
Drive North Queensland Tourism Trails Smart Phone AppPinnacletm
Drive North Queensland in conjunction with Tropical Tablelands Tourism is developing a smart phone app for the drive routes of the Overlanders Way, The Great Tropical Drive and also the Savannah Way. This presentation details the fundamentals on how this app will work and how people can be involved
Afri-Tech is committed to bringing the practitioners and beneficiaries of Internet and Digital Media on a common platform - to craft practical solutions for the common man. Our mission as a technology company can be captured in the following sentiment.
Ubiwhere has just launched Volume 1 of the Annual Report 2016, an explanatory document of those that were the main achievements of the previous year, in particular events attendance, the development of projects and solutions, corporate social responsibility, quality policy and also the creation of strategic partnerships and spin-offs. The Annual Report now presented by the technologic company also presents one of its main triumphs of 2016 - the creation of new offices in the city center of Aveiro.
Introduction of the umbrella theme and the first speakers and partners for the 3rd edition of the ReputationWar International conference which will take place in Paris on January 16th, 2015
Agenda: Digital Innovation Asia 2013 - June 10-12, 2013 - BangkokDr Jens Thraenhart
Digital Innovation Conference for Travel, Tourism, and Hospitality.
Top 6 Reasons to Attend Digital Innovation Asia:
1. Connect with top bloggers to tell your story
2. Understand the complex chinese social media landscape to attract affluent chinese consumers
3. Get inspired by the latest trends in digital marketing to innovate your business
4. Celebrate the most innovative digital work in travel and tourism in Asia
5. Meet industry leaders and connect and network with peers
6. Great deal - 3 events for less than $300, and including Blogger Match-Up for less than $500
Similar to Part 1: Robin Worsnop, Chair of ETAG and Chief Executive of Rabbie's Small Group Tours (20)
Stay See Share: Digital Storytelling for Remote ResearchInner Ear
To complement Creative Scotland's experiential research programme Stay See Share, Inner Ear were commissioned to devise, design and deliver a digital storytelling strategy and process with recommended tips, techniques and tools for the programme's participants. This presentation includes inspiring examples, straightforward strategy, practical process and suggested tips, techniques and tools for digital storytelling and effective communication.
Live Streaming On A Smartphone – Best Practice Advice From Inner EarInner Ear
Live streaming is increasingly popular. Platforms like Facebook Live and YouTube Live have reduced barriers to entry dramatically. But even though the phone in your pocket can do most of what a TV studio or outside broadcast unit can do, quality still matters to your audience. Live programme making pioneers Inner Ear share some of their best practice advice on how to get the most from your smartphone live stream.
Remote Participation: A Practical Guide To Live StreamingInner Ear
For many cultural projects, its greatest asset presents its greatest challenge: the location. With reference to inspiring examples from Scotland and around the world, the Inner Ear team will present a seminar on what’s possible, what to think about, how to approach a live stream, what the audience get out of it and how to ensure return on investment. Case studies will include Cowal Highland Gathering (Dunoon), Granite Noir (Aberdeen) and Glenfiddich Piping Championship (Blair Atholl).
First delivered at XpoNorth 2019 in Inverness by Dougal Perman and Katie McGeary from Inner Ear.
Get in touch with Inner Ear to find out more about how remote participation, especially live streaming, can benefit your cultural and creative projects: www.innerear.co.uk/contact.
Growing The Value of Music Tourism In Glasgow: Research SummaryInner Ear
To establish the current economic situation and propose promotional strategies, Inner Ear conducted research and is devising a collaborative plan for the development of music tourism in Glasgow. The project was commissioned by Scottish Enterprise in partnership with Glasgow Life.
Learn how live streaming events, workshops and seminars can help you connect with audiences and collaborators, wherever they are. This presentation accompanied a live streaming workshop by Inner Ear.
With reference to relevant case studies from the creative and cultural worlds, and a practical demonstration of the hardware, software and processes of running a live stream, Dougal Perman and Amanda Mitchell from Inner Ear lead a free interactive seminar for individuals and organisations who want to learn about the impact streaming can have on your businesses, events and projects.
Engaging Audiences through Live StreamingInner Ear
Live streaming events in a web TV style to create captivating content can engage audiences, increase reach and add value. This presentation, by creative content communications company Inner Ear (www.innerear.co.uk) presents a selection of examples, from our company's own work, and some that we admire.
Live Video Streaming, a practical workshop by Inner EarInner Ear
Specialists in live audio and video streaming production, Inner Ear (www.innerear.co.uk), devised an interactive, participative workshop to learn all about how to setup, manage and produce a live programme. We discuss the theory, look at the equipment, hardware, software and workflow and provide hands on opportunity to get involved.
Digital Storytelling: A Digital Media Production Planning Masterclass by Inne...Inner Ear
Learn every aspect of digital storytelling in this interactive masterclass workshop by creative content communication company Inner Ear.
Lead by Inner Ear director and co-founder Dougal Perman, this masterclass covers all the elements of planning digital media production: defining the objective, telling the story, understanding the audience, outlining the narrative, building a storyboard, pre-production, production, post-production, distribution and promotion.
Get in touch with us to find out how Inner Ear can work with you to create, communicate and learn about digital media production: www.innerear.co.uk/contact
With little more than an idea, a microphone and a computer, your organisation can have its own radio station. Anyone with broadband can have their own radio channel and anyone online can hear your broadcast. In this seminar, creative content communications company Inner Ear's co-founding director Dougal Perman discusses the benefits and explains how to get started with live streaming, podcasting and distributing online content.
This presentation accompanies a seminar Dougal delivered at the Good, Better, Best event promoted by Third Sector Labs for charities.
http://thirdsectorlab.co.uk
http://www.innerear.co.uk
Live Video Streaming Using Bonded 3G Mobile Broadband, by Inner EarInner Ear
Creative content communication company Inner Ear (www.innerear.co.uk) uses bonded 3G mobile broadband to live stream high profile events. Often working on location, creating content and producing programmes, Inner Ear has successfully used mobile broadband provided by Prodec Networks (www.prodec.oc.uk) to broadcast events like the Microsoft Office 365 Product Launch, Scottish Album of the Year Award and Glenfiddich Piping Championship.
This presentation accompanied the talk Inner Ear director Dougal Perman gave at Prodec's How Businesses Can Utilise 4G conference (www.prodec.co.uk/events/how-businesses-can-utilise-4g) at Easthampstead Park, Bracknell, on 31 October 2013. Dougal talked about how Inner Ear uses mobile broadband on location and how the company uses the technology to enhance what it does creatively and the business development benefits it has brought.
Reaching the World: Live Streaming Cultural EventsInner Ear
A presentation to accompany our seminar about the benefits of live streaming arts, culture and entertainment events by creative content communications company Inner Ear Ltd.
Watch the live stream archive and find out more about Inner Ear: innerear.co.uk/fringe/reaching-the-world-free-live-streaming-seminar/
Fringe 2012: Digital Audience Development SeminarInner Ear
To help performers, producers, promoters and publicists make the most of their experience at the Edinburgh Festival Fringe, creative content communications company Inner Ear devised and delivered this interactive seminar on digital audience development.
Outlining strategy and recommending tactics the seminar explores tips and techniques for engaging with your audience when promoting a show. Special guest Ben Fawkes from Soundcloud also presented a case study on how to use the platform to help promote shows.
Creative content communications company Inner Ear presented an introductory seminar on the use of soial media for chamber music groups as part of Enterprise Music Scotland's Chamber Music Matters conference.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
5. Strategic Focus on Technology
• Creation of new technology based
products and services
• Technologies which achieve
efficiencies and exploit opportunities
#TechTourism2013
6. Agenda
Robin Worsnop, Chair of ETAG & Chief Executive, Rabbie's Small Group Tours
Ritchie Sommerville, Programme Strategy Manager, City of Edinburgh Council
Roger Carter, Director, Team Tourism Consulting
David Slocombe. Head of Mobile Development, Lastminute.com
Exhibition and Coffee Break
Aoife Behan, Director, Jelly and Gin
Bronwen Robinson, Director, Zolkc Ltd
Panel discussion
Exhibition and Lunch
#TechTourism2013
7. Tourism Technology Programme – Coming Soon!
5 March – Social Media Strategy SOLD OUT !
20 March – Google Analytics
22 March - Twitter Beginners
22 March - Twitter Intermediate SOLD OUT !
23 April – Developing a Mobile Web Strategy
18 June – Developing a Mobile Web Strategy
#TechTourism2013
8. Technology Solu-ons for Tourism
2013
Where Technology and Tourism Collaborate
#TechTourism2013
9. To learn about ETAG visit www.etag.org.uk
For information on conference exhibitors, go to www.etagdigitalexhibitionzone.com
Audio, video, web and slidecast production for ETAG by creative content communications company Inner Ear: www.innerear.co.uk
Editor's Notes
GOOD MORNING, WELCOME AND THANKS FOR COMING ALONG TODAY TO THE 3 RD ANNUAL TECHNOLOGY SOLUTIONS FOR TOURISM CONFERENCE WHICH FOR THE 3 RD YEAR RUNNING HAS BEEN A COMPLETE SELL OUT! FOR THOSE THAT DON’T KNOW ME I AM ROBIN WORNOP, CE OF RABBIES AND CHAIR OF ETAG BEFORE WE GET STARTED I NEED TO START WITH SOME PRACTICAL ISSUES: NO FIRE ALARMS PLANNED, TOILET ARE SIGNPOSTED FROM THE FOYER. PLEASE TWEET ABOUT THE CONFERENCE USING #Techtourism2013 I’D LIKE TO THANK SCOTTISH ENTERPRISE AND INTERACTIVE SCOTLAND FOR THEIR SUPPORT - TODAY’S EVENT WOULD NOT BE POSSIBLE WITHOUT THEM. I CAN’T BELIEVE WE ARE NOW IN THE 3 RD YEAR OF OUR TECHNOLOGY PROGRAMME FOR TOURISM WHICH HAS GROWN DRAMATICALLY IN SCALE AND POPULARITY. IT HAS GIVEN US A GREAT COLLABORATION OPPORTUNITY FOR THE TOURISM AND DIGITAL INDUSTIRIES .
IN ADDITION TO THE CONFERENCES WE HAVE DEVELOPED AND DELIVERED A FULL PROGRAMME OF SUPPORT IN DIRECT RESPONSE TO YOUR REQUESTS. SINCE OUR CONFERENCE LAST YEAR MORE THAN 350 PEOPLE HAVE ATTENDED 20 WORKSHOPS FOR WHICH HAVE INCLUDED: TECHNOLOGY TUESDAYS ON TOPICS SUCH AS PINTEREST AND Google+ A RANGE OF SOCIAL MEDIA WORKSHOPS FROM FACEBOOK FOR BEGINNERS TO SOCIAL MEDIA STRATEGY DEVELOPMEN IN RESPONSE TO THE DRAMATIC INCREASE IN PEOPLE ACCESSING TRAVEL INFORMATION FROM MOBILE DEVISES A RECENT ADDTION TO THE PROGRAMME IS A WORKSHOP TO HELP YOU DEVELOP YOUR MOBILE STRATEGY TO ENSURE YOUR WEBSITE WORKS WELL WHEN VIEWED FROM A PHONE OR TABLET. AND WE’LL HEAR MORE ABOUT THE RELEVANCE OF THAT WORKSHOP FROM OUR SPEAKERS TODAY. ENBRACING TECHNOLOGY IS NOT JUST A KEY OPPORTUNITY FOR INDIVIDUAL BUSINESSES BUT FOR EDINBURGH AS A WHOLE.
Edinburgh 2020:The Edinburgh Tourism Strategy RECOGNISES THE KEY ROLE THAT TECHNOLOGY PLAYS IN ENSURING EDINBURGH’S FUTURE COMPETITIVENESS. THE STRATEGY FOCUSSES ON 2 MAJOR TECHNOLOGY OPPORTUNITIES: CREATION OF NEW TECHNOLOGY BASED PRODUCTS AND SERVICES THAT WILL ENHANCE THE QUALITY OF VISITOR EXPERIENCE AND GENERATE NEW INCOME STREAMS TECHNOLOGIES THAT WILL HELP EDINBURGH TOURISM BUSINESSES TO ACHIEVE EFFICIENCIES, EXPLOIT OPPORTUNITIES FOR ENHANCED CUSTOMER SERVICE AND MARKET THEIR OFFER MORE EFFECTIVELY AND EFFICIENTLY TODAY PROVIDES US WITH A GREAT CHANCE TO BRING THE DIGITAL AND TOURISM COMMUNITIES TOGETHER TO EXPLORE THE ART OF THE POSSIBLE TO HELP US DELIVER OUR VISION FOR EDINBURGH: TO INCREASE THE NUMBER OF VISITS BY ONE THRID BY 2020 INCREASE THE VALUE OF EVERY VISIOR’S SPEND BY 10% BY 2020 REDUCE SEASONALITY ACROSS THE SECTOR – ADDITIONAL GROWTH BETWEEN OCT-MAR WE HAVE 30 EXHIBITORS HERE TODAY WHO ALL HAVE PRODUCTS AND SERVICES FOR THE TOURISM INDUSTRY – MAKE SURE YOU MEET THEM ALL DURING THE COFFEE BREAK AND OVER LUNCH. I’D LIKE TO INTRODUCE OUR FIRST SPEAKER TODAY – RITCHIE SOMMERVILLE, PROGRAMME STRATEGY MANAGER, CITY OF EDINBURGH COUNCIL FOR CONNECTED EDINBURGH 2020 TO SHARE HIS THOUGHTS WITH US ON THE OPPORTUNITES AND CHALLENGES FOR TECHNOPHILES AND TECHNOPHOBES!
Ritchie Somerville, Programme Strategy Manager at The City of Edinburgh Council Part of the Programme Management Team developing Edinburgh's Connected Capital Programme with Department of Culture, Media and Sport Urban Broadband Funding. Improving broadband and wireless availability in the city to drive economic growth and increase digital participation.
Dr Roger Carter, Managing Director of TEAM Tourism Consulting Roger is a leading international consultant in tourism destination management and marketing. Since establishing his consultancy, TEAM Tourism Consulting, in 1997, he has worked throughout the UK and in 20 other countries. Previously, he had 25 years senior destination management experience, including 15 years at CEO level, working for tourism boards at national, regional and city level in the UK. He has worked extensively with the World Tourism Organization (UNWTO), co-authoring five publications and speaking regularly at conferences and seminars on all aspects of destination management and marketing and on the use of e-business by tourism destinations
David Slocombe. Head of Mobile Development, Lastminute.com Dave is an innovation thought leader and lean practitioner, currently leading the lastminute.com mobile team delivering global mobile platforms and services to its group companies and brands. Formerly the Head of Strategy and Services at Service Business Incubation Unit of Hitachi Ltd and Director of the design consultancy Project Bureau creating new products and services, for clients such as FIAT, Hitachi, Microsoft, Nissan and Skype.
PLEASE USE THIS TIME TO THE EXHIBITORS DURING THE BREAK WHO HAVE DIGITAL SOLUTIONS FOR TOURISM.
Aoife Behan, Director, Jelly and Gin Aoife is most definitely the glutton in the partnership of Jelly & Gin. A pop-up restaurateur and a guerilla dining mastermind, Aoife is obsessed with communal dining in unusual locations. As a committed carnivore she started Edinburgh’s first true guerilla dining experience Burgher Burger which has become a meat seeking monster of an event. Aoife has had many years experience working in public sector strategy and has a PG Dip in Management Studies and MSc in Policy and Planning from the London School of Economics. What does this have to do with what she’s doing now? Nothing really, other than the fact that she now knows how to get things done with military precision. She is a lover of pie and trifle; and has never knowingly under eaten. Aoife describes herself as a day-dreaming realist; an independently minded people pleaser; and a lover of tradition in hot pursuit of the next big thing
Bronwen Robinson, Director Business Development, Zolkc Ltd Bronwen has over 20 year’s experience in strategic consultancy working with public, private and voluntary sectors in the development of online services focussed on enhancing the tourist experience through interactive technologies. During this time she has worked with agencies across the UK, Ireland and North America. Over the past seven years she has worked as Director of Business Development for ZolkC where her focus has been to work closely with clients to scope online interpretive applications and services for delivery on hand held guides and smartphones. Clients include National Trust for Scotland, Forestry Commission, Waterford County Council, Waterford City Council, CN Tower, Jasper Tramway, Dunbrody Flight from Famine visitor centre in New Ross, Shetland Amenity Trust and others.
Themes for the discussion – please allow time for questions from the floor on each theme How important is it to collaborate with others in order to sell Edinburgh? What’s more important – getting your customer engagement strategy right or getting your technology strategy right? What impact will Connected Edinburgh have and where do you see the opportunities – perhaps directed at Aoife and Bronwen? Other questions from the floor (final 10 minutes)
WRAP UP CONFERENCE – REMIND DELEGATES TO MEET THE EXHIBITORS. THE DIGITAL EXHIBITOR ZONE WILL APPEAR ON THE ETAG WEBSITE FOR YOU TO ACCESS THROUGHOUT THE YEAR