The document discusses Business Continuity Management (BCM), including what BCM is, how it applies to organizations, its benefits, and information about the National BCM Programme which provides funding support of up to 70% for organizations to obtain BCM certification. The funding support covers costs associated with BCM certification like staff salaries, third party consultancy fees, and IT hardware/software needed for implementation. Eligible organizations include SMEs and larger companies forming consortiums with at least 50% SME participation.

1. Implemented
1st December 2008 Implemented 1st December 2008

2. AGENDA
• What is BCM?
• The National Business Continuity Programme
– Funding Support

3. What is BCM ?
BCM is
short for Business Continuity Management
• identifies potential impacts
Holistic that threaten an organisation
management
process
Resilience and • safeguards the interests of
capacity building • its key stakeholders,
framework for • reputation,
effective • brand and
response • value creating activities. Singapore Standard
SS540:2008
Sect 3.4 pg 10

4. ( Why is BCM Relevant to my Business )
BCM is about
Business organisations depend on the continuity of their business operations to
meet:
Customer Business Financial Regulatory
expectations objectives obligations compliance
Unplanned interruptions from disasters or crisis events can over time
result in
serious financial increased erosion of competitive
operating costs loss of stock value
liquidity problems market
What is BCM ?

5. ( How does BCM apply to my organisation ? )
Supply Chain Management Finance
• Ensuring reliable supplier/vendors • Ensuring healthy cash flow,
Information Technology Security
• Ensuring reliability of IT • Tracking & monitoring of visitors to
equipments, premises,
Human Resource Corporate Communication
• Providing Staff Travel Advisory, • Providing external communication
workplace safety to address the clients,
Plant & Facility Sales and Marketing
• Ensuring serviceability and • Managing individual client’s
availability of equipment, expectation
What is BCM ?
5

6. Implementing Business Continuity
Management
What is BCM ?

7. ( Financial impacts of a disruption )
• Loss of revenue
• Opportunity costs
• Operational costs
• Bad debts
• Penalties financial or otherwise
• Legal costs
• Customer service level penalty
What is BCM ?

8. ( Benefits of implementing BCM )
• Cost effective and resource efficient continuity strategy
• Business differentiation and fortification of brand reputation
• Reliability as business partner and employer
• Enhanced sustainability of business performance
• BCM complements other regulatory requirements
What is BCM ?

9. ( Benefits of Being BCM Ready )
Maximising Protecting Interest
Efficiency , Safeguarding of Shareholders,
Reputation & Investors, Regulation &
Minimising Compliance
Disruption Branding Employees &
Customers
OPERATIONALLY MORE ROBUST ENTERPRISES THAT ARE CAPABLE OF
LEVERAGING ON ENHANCED BUSINESS OPPORTUNITIES
INTERNATIONALLY
What is BCM ?

10. ( BCM Road Map )
Setup of BCM
Framework and training Develop BCM Strategy Establish Simulation
of key project leaders Options & BC Plan Exercises & Finalise SS540:2008
and managers BCM Exercise Certification
Materials
2nd &
1st 4th 5th 6th 7th 8th
3rd
Month Month Month Month Month Month
Month
Risk Analysis & Business Finalise BC Plan with Establish BCM
Impact Analysis Emergency Management Maintenance, Conduct
(Interviews with Procedures Staff Awareness Trainings
Department Heads) & Pre-Audit Assessment
*Duration of project may differ for different enterprises
What is BCM ?

11. ( Lessons Learnt )
Myth No 3
Myth No 1 Myth No 2
BCM is just another ISO 9001
Risk Assessment = BCM BCM vs Flu Pandemic
– more document
 Risk Assessment by  BCM covers different  The consultant will draft
MOM focuses on how to kinds of disasters and flu a BCP good enough for
prevent a disaster or pandemic is one of today.
reduce risk. them.  BCP must be maintained
 BCP (Business  The consultant will work and updated internally.
Continuity Plan) focuses with the company to  If not, BCP will be
on what to do after come out with different useless when disaster
disaster. appropriate scenarios. strikes.
 BCP does not focus on
preventing the
emergency but reduce
the downtime.
What is BCM ?

12. ( BCM Certification Takeaways)
BCM attracts Employee Branding for B2B
Gaps in business processes
Support Strategy
 With Department Heads’  BCM process will involve  SS540 certification will
support, Business and ensure employees’ put SME in a different
Impact Analysis and Risk commitment. new league.
Analysis are carried out.
 Get valuable inputs from  Do it first and early to
 Through analysis, all levels of company. take full advantage.
management gets to
understand the  Easy communication
weakness / criticality /
irreplaceable functions
What is BCM ?

13. The National BCM Programme - Funding Support
Coverage of Support
SMEs or larger companies can apply for support to defray part the cost
of obtaining SS 540 certification of up to 70%.
Coverage includes
• Salary/training of staff involved in the BCM certification project
• Cost of engaging 3rd party consultancy to support SS 540 or
equivalent certification
• BCM certification cost
• IT hardware/ software needed to implement BCM

14. ( Criteria for Organisation )
SMEs or larger companies can apply for support to defray part the cost
of obtaining SS 540 certification of up to 70%.
Category 1- SMEs*
Small and medium enterprises (SMEs) can get up to 50% subsidy to be
certified in the Singapore Standard (SS540) in Business Continuity
Management.
* SMEs refer to companies with at least 30% local shareholding, company's group annual sales of
not more than $100 million or company's group employment size not more than 200 workers**
** Annual sales turnover and employment size will be computed on a group basis.
(i.e All levels up for corporate shareholders holding >50% of total shareholding of the applicant company and
any subsequent corporate parents, and subsidiaries all levels down)
The National BCM Programme
- Funding Support

15. ( Criteria for Organisation )
SMEs or larger companies can apply for support to defray part the cost
of obtaining SS 540 certification of up to 70%.
Category 2- Consortium*
Larger businesses forming consortiums with SMEs critical to their
businesses can get up to 70% subsidy to be certified.
*(Consortiums should involve at least 3 companies with at least 50%
SME participation. E.g. One large company with two SME
suppliers).
The National BCM Programme
- Funding Support

16. ( Financial Incentive for Becoming BCM Certified)
Processes & Procedures
SBF Check for Spring Issues
Company Submit Completeness of Spring Receive Letter of Offer
Application for Document & Complete
Funding to SBF Evaluate Application
Application
Spring SBF Vet for Company Company
Company Company Proceeds
Receive Completeness Submit
Receive Award BCM With
Complete of Document & Claims to
Funds Certification Project
Application Evaluate Claims SBF
The National BCM Programme
- Funding Support

17. Information about the National BCM can be found at
www.bcm.org.sg
Find us on : NationalBCM
To register your interest to leverage on the National BCM Programme or for
more info,
please contact SBF at:
Email: BCM@sbf.org.sg
TEL: 6827 6867
For more info on SS 540:2008
Please go to
http://www.singaporestandardseshop.sg