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3. 3
I am delighted to take this opportunity to introduce you to Capco’s Wealth and
Asset Management practice. Our experience is deep and broad and spans the
market, within which we have successfully delivered numerous projects, from
large scale operating model transformations, advanced technology builds to
smaller strategic assessments.
Our highly capable team is ready to work with you to help solve your most
complex challenges and to bring high performance services to your customers.
This may involve spending time with you to determine how to shape your busi-
ness to adopt new, innovative technologies, or with your teams to support the
implementation of new regulation. Wherever you may be in your journey, let us
know and we can work with you to deliver highly beneficial outcomes.
We look forward to working with you.
Mark Stringer
WELCOME TO CAPCO
WEALTH & ASSET MANAGEMENT
4. 4
CHALLENGING
THE STATUS QUO.
INNOVATING
CONTINUOUSLY.
Wealth and assets are being trans-
ferred to a new generation who have
different needs to their predecessors
where the self service and ‘service
as a utility’ culture is pervasive. Deci-
sion making will be informed by a vast
array of information about the right in-
vestment propositions and journeys.
Consumers will increasingly arrive at
decisions based on the recommen-
dations of their networks and friends
and underpinned by strenghthening
standards for trust and security. A
needs matching culture has emerged
where consumers are quickly con-
necting with the most accurate fit for
their needs. This can be seen in other
services such as ‘Uber’ & ‘Airbnb’.
On a weekly basis the investment
and wealth advice industry announc-
es new service models and provid-
ers, who demonstrate capabilities to
operate in this way.
Disruptive technologies are shaping
these trends, regulatory pressures
have increased cost and complexi-
ty with regulators willing to embrace
the consumer expectation for pricing
transparency and value for money
which is commonplace in other
markets. The established indus-
try is at different levels of maturity in
keeping up and demonstrating rele-
vance to drive better end customer
5. 5
outcomes. The winning proposition
will be technology led, matched to
real client needs and stand the test
of time, no matter what the regulatory
framework or market condition.
At Capco our Wealth and Asset Man-
agement practitioners are helping
our clients address these challenges
and opportunities ‘head-on’ – along-
side a Capco which immerses itself
with clients who see that revolutiois-
ing their business models may be the
only route to long term growth and
survival. So overcoming challenges
to optimise operations and competi-
tiveness to achieve both growth and
profitability will form part of providing
consumers with well thought through
and compelling user experiences.
Capco is helping clients optimize op-
erations and reap the opportunities of
the digital age. We talk about some of
this work within this brief pack.
At Capco we believe in challenging the
status quo in order to help our clients
look at their market standings differ-
ently; take managed risks, not always
knowing the full risk containment plan
but being very comfortable with de-
veloping early stage innovation at
pace and updating solutions swiftly;
where trial and error is the norm, being
able to continuously evolve. The drive
for innovation enables our clients to
develop stronger more dynamic and
durable relationships with consumers
and positioning for the future, deliver-
ing the know how to stay relevant.
7. 7
Capco, is a global management con-
sultancy with a focus on financial
services, including banking and pay-
ments, capital markets, and wealth and
asset management. Capco’s Digital
practice partners with financial institu-
tions and fintech firms to deliver digital
transformation, from customer experi-
ence to back-end processes.
Our professionals combine innovative
thinking with unrivalled, firsthand in-
PROFESSIONAL
CONSULTANTS AND
FINANCIAL SERVICES
SPECIALISTS
dustry knowledge to offer our clients
consulting expertise, complex tech-
nology and package integration, and
managed services to move their organi-
zations forward. Through our collabora-
tive and efficient approach, we empower
our clients to successfully innovate, in-
crease revenue, manage risk and regula-
tory change, reduce costs and enhance
control.
ABOUT US
3500
8. 8
HOW WE CAN HELP
Capco Wealth & Asset Management
offers strategic advice to plan ahead
of the market trends. We help our
clients develop new offers and inno-
vate in the delivery of those. Because
good ideas require the rigorous deliv-
ery and execution, we also support
operations and implementation. All
of this while ensuring the underlying
compliance, risk and regulations are
considered.
We understand tomorrow’s customer
and the disruptive changes the indus-
try is facing, allowing us to design of-
ferings that fill the gaps in the market
and enhance customer experience.
Our capabilities span all aspects of
strategic design and delivery, opera-
tional business processes and imple-
mentation.
Our principles are clear:
9. 9
OUR WEALTH AND
ASSET MANAGEMENT
CAPABILITIES
GROWTH STRATEGY
• Work with our clients to identify the
market opportunities by assessing
their customer, product and ser-
vices strategy
• Providing clients with opportunities
to grow and explore their customer
offerings and base
TRANSFORMATIONAL DELIVERY
• Delivery is at the forefront of our
work, we aim to work with our
clients through the conceptual
stages of the process all the way
through delivery and the transition
to BAU ensuring that the transition
is as seamless as possible
• Our excellent oversight and pro-
gramme delivery is what drives our
clients to achieve their visions
DIGITAL & INNOVATION
• Innovative solutions that attract the
customer of tomorrow and retains
the customer of today
• Our rapid delivery and innova-
tion process is what helps clients
assess new solutions in a rapid and
agile fashion
10. 10
OPERATIONAL EXCELLENCE
• Excellence is what we aim to
achieve with all our clients and in
turn offering excellence to their
clients in the form of robust target
operating models and rigorous
vendor selection processes, we
ensure all these delivery processes
RISK, REGULATION & COMPLIANCE
• Whilst putting significant strain on
the wealth and asset management
industry, ensuring the appropriate
controls are in place and adhered
to. Is the ‘acid test’. This is a funda-
mental principle when operating in
today’s world
• Capco has the depth and breadth
of technical knowledge to support
clients on their projects whilst in-
corporating risk, control and regu-
latory needs
11. 11
MARKETS WE OPERATE IN
Wealth
Management
Asset and Investment
Management Investor Services
Financial Planning &
Wealth Advisory
Wealth Platforms
Trust, Private Banking,
& Family Offices
Private Client Investment
Management
Institutional Fund
Management
Retail Fund Management
Hedge Funds / Private
Equity
Boutiques
Fund Administration
s
Fund Accounting
Transfer Agency
sld
Custody
12. FORMING THE FUTURE OF FINANCE CAPCO.COM
CONTACT
Mark Stringer
+44 (0)7850 532 299
Mark.Stringer@capco.com
Alastair Wright
+44 (0)7808 610 223
Alastair.Wright@capco.com
Daniel Giannotti
+ 44(0)7860 756 447
Daniel.Giannotti@capco.com
Richard Plumb
+44 (0)7860 756 447
Richard.Plumb@capco.com
Niral Parekh
+44 (0)7714 920 436
Niral.Parekh@capco.com
ABOUT CAPCO
Capco, is a global management
consultancy with a focus in financial
services including banking and
payments, capital markets, and
wealth and asset management. We
combine innovative thinking with
unrivalled industry knowledge to
deliver business consulting, digital,
technology and transformational
services. Our collaborative and
efficient approach helps clients
reduce costs, manage risk and
regulatory change while increasing
revenues.
Visit us at www.capco.com