IRL - UX work design espoused by the ‘standard’ textbooks often assume perfection in the process. They assume that there are no limitations on the time required for the work to occur; they assume that there are no limitations on the skills required for the work to occur; and they assume that there are no limitations on the instruments required for the work to occur – to name but three.
Evaluation Methodologies and How To Apply Them - Evaluation methodologies are the principal means by which the UX specialist answers the questions ‘What needs to be done?’, and after an interface manipulation has occurred, ‘What is the effect of this manipulation?’
Assumptions. Biases. Opinions. “I know the users.” “I know what’s good.” And so rang the death knell of any potentially great experience. In this talk we’ll discuss the importance of involving users in your product development processes early, and often. We’ll cover various methods to engage customers and potential customers at every step. We’ll cover ways to do all of this without fully disrupting your business. We’ll even go over some tips and tricks to getting quick wins from your users efficiently and at little cost. Don’t assume. Let’s put the U back into UX!
@article{Harper2014aa,
Abstract = {Visually disabled people typically use methods of `sensory translation' to access data via assistive technology. These technologies conventionally render content under the direction of the user into a form that can be perceived by that user -- in effect the interface and content are adapted to suit their sensory requirements -- but simple sensory translation is not enough for big, broad and complex data. Why is this -- and how can things be better?},
Author = {Simon Harper},
Date-Added = {2014-05-27 13:03:23 +0000},
Date-Modified = {2014-05-27 13:03:34 +0000},
Doi = {http://dx.doi.org/10.6084/m9.figshare.1037547},
Howpublished = {Slideshare},
Journal = {Invited Talk - Human Behaviour Network, Manchester Informatics, Manchester UK},
Month = {May},
Title = {Accessibility of Big and Broad Data - http://goo.gl/UpekPK},
Url = {http://www.slideshare.net/simon-harper/accessibility-of-big-broad-data},
Year = {2014},
Bdsk-Url-1 = {http://www.slideshare.net/simon-harper/accessibility-of-big-broad-data},
Bdsk-Url-2 = {http://dx.doi.org/10.6084/m9.figshare.1037547}}
Deep Accessibility: Adapting Interfaces to Suit Our SensesSimon Harper
Citation:
@article{Harper2012uq,
Abstract = {Disabled people typically use methods of `sensory translation' to access a Web-page via assistive technology. These technologies conventionally render screen content under the direction of the user into a form that can be perceived by that user -- in effect the interface and content are adapted to suit their sensory requirements -- but simple sensory translation is not enough.
Why is this -- and how can things be better? In this talk we touch on accessibility, sensory transcoding, multi-talker systems, auditory perception, and Neuroscience to help us in our search for equivalent interactive experiences tailored to the sensory modality of the user.},
Author = {Simon Harper},
Date-Added = {2013-02-15 10:31:27 +0000},
Date-Modified = {2013-02-15 10:39:41 +0000},
Howpublished = {Slideshare},
Journal = {Invited Talk - Technical Superior Insitute, LaSIGE, Lisbon, Portugal},
Month = {September},
Title = {Deep Accessibility: Adapting Interfaces to Suit Our Senses - http://goo.gl/VT5BE},
Url = {\url{http://www.slideshare.net/simon-harper/adapting-sensory-interfaces}},
Year = {2012},
doi={10.6084/m9.figshare.678330},
Bdsk-Url-2 = {http://dx.doi.org/10.6084/m9.figshare.678330},
Bdsk-Url-1 = {http://www.slideshare.net/simon-harper/adapting-sensory-interfaces}}
Website Link: http://ocw.cs.manchester.ac.uk/ux/category/week-6/
Video URL: http://youtu.be/e4QEbXG6jvM
Slides: http://www.slideshare.net/simon-harper/ux-from-30000ft-lecture-1112
I was intending to call this part ‘Digital Umami’ to convey the concept of something which is imperceptibly delicious. However, after much more reading over the years I decided on ‘Engaging’ in part from Fogg’s – elaboration on Reeves and Nass – Social Dynamics. The topics we will be looking at here focus on fun, enjoyment, cooperation, collaborative activities, and what has come to be known as ‘gamification’.
Final year course on User Experience (COMP33512) Lecture 21 & 22 (given in Week 11) - http://ocw.cs.manchester.ac.uk/ux/materials/week11
‘IRL’ – It’s OK taking about UX in the abstract - but what is it like in the real world. Here we’ll discuss the problems that you may face as a UX professional in real life scenarios.
Evaluation Methodologies and How To Apply Them - Evaluation methodologies are the principal means by which the UX specialist answers the questions ‘What needs to be done?’, and after an interface manipulation has occurred, ‘What is the effect of this manipulation?’
Assumptions. Biases. Opinions. “I know the users.” “I know what’s good.” And so rang the death knell of any potentially great experience. In this talk we’ll discuss the importance of involving users in your product development processes early, and often. We’ll cover various methods to engage customers and potential customers at every step. We’ll cover ways to do all of this without fully disrupting your business. We’ll even go over some tips and tricks to getting quick wins from your users efficiently and at little cost. Don’t assume. Let’s put the U back into UX!
@article{Harper2014aa,
Abstract = {Visually disabled people typically use methods of `sensory translation' to access data via assistive technology. These technologies conventionally render content under the direction of the user into a form that can be perceived by that user -- in effect the interface and content are adapted to suit their sensory requirements -- but simple sensory translation is not enough for big, broad and complex data. Why is this -- and how can things be better?},
Author = {Simon Harper},
Date-Added = {2014-05-27 13:03:23 +0000},
Date-Modified = {2014-05-27 13:03:34 +0000},
Doi = {http://dx.doi.org/10.6084/m9.figshare.1037547},
Howpublished = {Slideshare},
Journal = {Invited Talk - Human Behaviour Network, Manchester Informatics, Manchester UK},
Month = {May},
Title = {Accessibility of Big and Broad Data - http://goo.gl/UpekPK},
Url = {http://www.slideshare.net/simon-harper/accessibility-of-big-broad-data},
Year = {2014},
Bdsk-Url-1 = {http://www.slideshare.net/simon-harper/accessibility-of-big-broad-data},
Bdsk-Url-2 = {http://dx.doi.org/10.6084/m9.figshare.1037547}}
Deep Accessibility: Adapting Interfaces to Suit Our SensesSimon Harper
Citation:
@article{Harper2012uq,
Abstract = {Disabled people typically use methods of `sensory translation' to access a Web-page via assistive technology. These technologies conventionally render screen content under the direction of the user into a form that can be perceived by that user -- in effect the interface and content are adapted to suit their sensory requirements -- but simple sensory translation is not enough.
Why is this -- and how can things be better? In this talk we touch on accessibility, sensory transcoding, multi-talker systems, auditory perception, and Neuroscience to help us in our search for equivalent interactive experiences tailored to the sensory modality of the user.},
Author = {Simon Harper},
Date-Added = {2013-02-15 10:31:27 +0000},
Date-Modified = {2013-02-15 10:39:41 +0000},
Howpublished = {Slideshare},
Journal = {Invited Talk - Technical Superior Insitute, LaSIGE, Lisbon, Portugal},
Month = {September},
Title = {Deep Accessibility: Adapting Interfaces to Suit Our Senses - http://goo.gl/VT5BE},
Url = {\url{http://www.slideshare.net/simon-harper/adapting-sensory-interfaces}},
Year = {2012},
doi={10.6084/m9.figshare.678330},
Bdsk-Url-2 = {http://dx.doi.org/10.6084/m9.figshare.678330},
Bdsk-Url-1 = {http://www.slideshare.net/simon-harper/adapting-sensory-interfaces}}
Website Link: http://ocw.cs.manchester.ac.uk/ux/category/week-6/
Video URL: http://youtu.be/e4QEbXG6jvM
Slides: http://www.slideshare.net/simon-harper/ux-from-30000ft-lecture-1112
I was intending to call this part ‘Digital Umami’ to convey the concept of something which is imperceptibly delicious. However, after much more reading over the years I decided on ‘Engaging’ in part from Fogg’s – elaboration on Reeves and Nass – Social Dynamics. The topics we will be looking at here focus on fun, enjoyment, cooperation, collaborative activities, and what has come to be known as ‘gamification’.
Final year course on User Experience (COMP33512) Lecture 21 & 22 (given in Week 11) - http://ocw.cs.manchester.ac.uk/ux/materials/week11
‘IRL’ – It’s OK taking about UX in the abstract - but what is it like in the real world. Here we’ll discuss the problems that you may face as a UX professional in real life scenarios.
I was intending to call this part ‘Digital Umami’ to convey the concept of something which is imperceptibly delicious. However, after much more reading over the years I decided on ‘Engaging’ in part from Fogg’s – elaboration on Reeves and Nass – Social Dynamics. The topics we will be looking at here focus on fun, enjoyment, cooperation, collaborative activities, and what has come to be known as ‘gamification’.
‘Engaging Use’ – adding this dynamism has become of great interest to the emotional design of the user experience practitioner. Even though it is still, somewhat, in its infancy. We will be looking at playfulness, funology, and what has come to be known as ‘Gamification’. We will then continue with a look at the wider design of ‘things’ as our interfaces and computational interactions move from the desktop to the embedded and imbedded environment.
Re-Evaluating the Value and Market Positioning of Industrial CobotsLizzie Uhl
As one of the largest integrators in the nation, JR Automation sees nearly every type of request for automation. Because of that, we have gained a unique perspective on what cobot features end consumers are actually asking for and are willing to spend money on.
This presentation focuses on where cobots are being applied, where they can bring the most value to a business, and how their value can be fully realized.
Effective, effectual, accessible. To my way of thinking these three terms mean the same thing, and in reality were going to be talking about accessibility. However, you should be thinking of accessibility in more general terms; the more general terms of effective or effectual use. This is because the concept of accessibility is much broader than the narrow confines of disability it is often associated with.
Prototyping Experiences for Connected ProductsMartin Charlier
Slides from our hands-on prototyping workshop at O'Reilly Solid conference 2015.
This workshop was about low fidelity and experience prototyping techniques such as enactment, wizard-of-oz and video sketching. Teams tackled briefings and produced video sketches you can find on Instagram at https://instagram.com/explore/tags/solidprototyping/
My presentation from London's UX Crunch on designing for how we perceive, think, and talk about time. Please share your comments, or get in touch if you've any questions.
Where defects in the industry are counted as defects per million parts produced, a developer introduces an average of 70 bugs for every 1000 lines of code produced. We immersed ourselves in the experiments of Sadao Nomura, who launched Dantotsu "Better than the best" activities in Toyota factories, a 3-year program capable of reducing defects by 85%.
The tech practices, visual management, and tools of Dantotsu inspired us to:
- Eradicate the root causes of a bug within 24 hours of its detection
- Identify "weak points", typical problems that require strengthening the training system
- Create a culture of quality where everyone shares their solved bugs
We cover the theory of Dantotsu radical quality and the experiments we ran before October 2022.
Woody is the CTO and co-founder of Sipios, a fintech development agency. Flavian is a co-author of Build To Sell, CTO, and lean coach.
As the Director of Imperial Entrepreneurs, I was invited to mentor students at the Social Innovation Bootcamp and present my views of the importance of prototyping, along with the best practises to effectively develop rapid prototypes for your ideas and ventures.
Efficient47 use or usability48. To my way of thinking both terms mean the same thing, and in reality were going to be talking about usability. However, you should be thinking of usability in more general terms; the more general terms of efficient use. This is because the concept of usability is much broader than the narrow confines of ‘Task Completion Time’ it is often associated with [9241-100:2011, 2011] usability, in the context of UX, seems to be simple but in reality can be quite taxing. Complex computerised systems and interfaces are becoming increasingly widespread in everyday usage, components of computerised systems are embedded into many commercial appliances. Indeed, the miniaturisation of computerised systems, often found in mobile telephones and personal digital assistants, is on the increase.
Completing a transition to a microservices-based architecture makes every software engineer feel good. You can be proud of requests spanning multiple individual services, each with isolated single responsibility. Exactly as you dreamed it would be.
In the course of this transition however, you will have also created several new problems. Among these is a whole new level of complexity related to understanding the behavior of the application when troubleshooting a problem. If you have ever wrestled with pinpointing the exact root cause during a post-mortem, this talk is for you.
We will show you how capturing the runtime transparency of the distributed and dynamic architecture is possible. Better yet, we will cover both simple and advanced examples about how taking this route gives you an objective and evidence-based ability to zoom in to the problem.
After attending the talk you will understand how distributed tracing will help your team during incident response and post-mortems.
Register today to learn more:
What are distributed traces
Different ways to add distributed tracing to your production services
How the distributed traces expose the runtime architecture of your microservices in production.
Examples of how a distributed trace highlights a problem
Advanced examples of how distributed traces map root causes to real user impact
How to focus - design your new app in 60 minutes!Zach Pousman
These are the talk slides from "Make it Real" on August 12, 2015. #MakeItReal is Atlanta's meetup focused on app and startup development.
Eureka! You’ve invented a smart idea for a new product or new app. You had that flash of insight, a moment where you saw something that few people know or understand. And it all made perfect sense.
This talk will give you four key ways to focus your efforts and help you to turn your smart idea into a brilliant new digital product. You might not “solve it in the room,” but you’ll have the structure you need to make substantial decisions in under an hour. Whether your product is still a gleam in your eye or you have been working on it for months, this will be a valuable talk and discussion.
In order to transform your idea into a working product, you need clarity: every screen, every moment and every way you’ll make money. Focus is key for lean businesses, so these tools will help you do just that.
Use open source and rapid prototyping to put magic in magical products in IoTMoe Tanabian
Open Source and rapid prototyping puts the Magic in Magical Products.
How to take an IoT concept from Paper to a Successful Product in less than 6 months, repeatedly!
------------
Makers leverage Open Source to benefit from a great of deal of already done work in open source HW and open source SW space to make things. With rapid growth of open source prototyping platforms, it has become incredibly easier to prototype and bring IoT concepts to life. This has made going through the cycle of "Design / Build / Measure" which is key to creating great products, incredibly fast and viable for all product innovation and development teams, whether in startups or large companies.
This Hands-on talk touches both the Design and Technical sides of leveraging Open Source for getting IoT products right. It additionally discusses how to bring IoT ideas to life quickly using cost effective and ready to use Open Hardware Sensors and components and Open Source Software.
How to Know If You Should Fix or Kill Your Product by CNN Sr PMProduct School
Main takeaways:
- When it's time to let go (how to sunset your product when it no longer is working)
- Ways of evaluating whether it's time to pivot or kill a product
- How to communicate to your users why that feature/product is no longer working (if there was adoption) and how to take the learnings of your failed product into the next project you're working on
Science and Engineering
Discover
Relationships that exist but are not found
Formulas; chemical composition, d=r*t; calories in fats, carbohydrates, proteins; experimentation;
Astrophysics – origins of the universe
Build
Apply principles of science and mathematics to real needs, commodities, structures, products, etc.
Software Engineering; Software Development
Increasingly, companies succeed or fail not on superior technology but on superior user experience design. This talk looks at the ROI of UX design with three examples of startups that leveraged design to disrupt their fields and beat the competition.
Affective use or emotional use/design both mean the same thing, and in reality were going to be using both terms interchangeably. However, you should be thinking of emotional use in more specific terms; the more specialized term of affective use. This is because the concept of emotional design is much broader than we need to address at the interface / interactive level.
More Related Content
Similar to UX from 30,000ft - COMP33512 - Lectures 17 & 18 - Week 9 - 2013/2014 Edition #comp33512
I was intending to call this part ‘Digital Umami’ to convey the concept of something which is imperceptibly delicious. However, after much more reading over the years I decided on ‘Engaging’ in part from Fogg’s – elaboration on Reeves and Nass – Social Dynamics. The topics we will be looking at here focus on fun, enjoyment, cooperation, collaborative activities, and what has come to be known as ‘gamification’.
‘Engaging Use’ – adding this dynamism has become of great interest to the emotional design of the user experience practitioner. Even though it is still, somewhat, in its infancy. We will be looking at playfulness, funology, and what has come to be known as ‘Gamification’. We will then continue with a look at the wider design of ‘things’ as our interfaces and computational interactions move from the desktop to the embedded and imbedded environment.
Re-Evaluating the Value and Market Positioning of Industrial CobotsLizzie Uhl
As one of the largest integrators in the nation, JR Automation sees nearly every type of request for automation. Because of that, we have gained a unique perspective on what cobot features end consumers are actually asking for and are willing to spend money on.
This presentation focuses on where cobots are being applied, where they can bring the most value to a business, and how their value can be fully realized.
Effective, effectual, accessible. To my way of thinking these three terms mean the same thing, and in reality were going to be talking about accessibility. However, you should be thinking of accessibility in more general terms; the more general terms of effective or effectual use. This is because the concept of accessibility is much broader than the narrow confines of disability it is often associated with.
Prototyping Experiences for Connected ProductsMartin Charlier
Slides from our hands-on prototyping workshop at O'Reilly Solid conference 2015.
This workshop was about low fidelity and experience prototyping techniques such as enactment, wizard-of-oz and video sketching. Teams tackled briefings and produced video sketches you can find on Instagram at https://instagram.com/explore/tags/solidprototyping/
My presentation from London's UX Crunch on designing for how we perceive, think, and talk about time. Please share your comments, or get in touch if you've any questions.
Where defects in the industry are counted as defects per million parts produced, a developer introduces an average of 70 bugs for every 1000 lines of code produced. We immersed ourselves in the experiments of Sadao Nomura, who launched Dantotsu "Better than the best" activities in Toyota factories, a 3-year program capable of reducing defects by 85%.
The tech practices, visual management, and tools of Dantotsu inspired us to:
- Eradicate the root causes of a bug within 24 hours of its detection
- Identify "weak points", typical problems that require strengthening the training system
- Create a culture of quality where everyone shares their solved bugs
We cover the theory of Dantotsu radical quality and the experiments we ran before October 2022.
Woody is the CTO and co-founder of Sipios, a fintech development agency. Flavian is a co-author of Build To Sell, CTO, and lean coach.
As the Director of Imperial Entrepreneurs, I was invited to mentor students at the Social Innovation Bootcamp and present my views of the importance of prototyping, along with the best practises to effectively develop rapid prototypes for your ideas and ventures.
Efficient47 use or usability48. To my way of thinking both terms mean the same thing, and in reality were going to be talking about usability. However, you should be thinking of usability in more general terms; the more general terms of efficient use. This is because the concept of usability is much broader than the narrow confines of ‘Task Completion Time’ it is often associated with [9241-100:2011, 2011] usability, in the context of UX, seems to be simple but in reality can be quite taxing. Complex computerised systems and interfaces are becoming increasingly widespread in everyday usage, components of computerised systems are embedded into many commercial appliances. Indeed, the miniaturisation of computerised systems, often found in mobile telephones and personal digital assistants, is on the increase.
Completing a transition to a microservices-based architecture makes every software engineer feel good. You can be proud of requests spanning multiple individual services, each with isolated single responsibility. Exactly as you dreamed it would be.
In the course of this transition however, you will have also created several new problems. Among these is a whole new level of complexity related to understanding the behavior of the application when troubleshooting a problem. If you have ever wrestled with pinpointing the exact root cause during a post-mortem, this talk is for you.
We will show you how capturing the runtime transparency of the distributed and dynamic architecture is possible. Better yet, we will cover both simple and advanced examples about how taking this route gives you an objective and evidence-based ability to zoom in to the problem.
After attending the talk you will understand how distributed tracing will help your team during incident response and post-mortems.
Register today to learn more:
What are distributed traces
Different ways to add distributed tracing to your production services
How the distributed traces expose the runtime architecture of your microservices in production.
Examples of how a distributed trace highlights a problem
Advanced examples of how distributed traces map root causes to real user impact
How to focus - design your new app in 60 minutes!Zach Pousman
These are the talk slides from "Make it Real" on August 12, 2015. #MakeItReal is Atlanta's meetup focused on app and startup development.
Eureka! You’ve invented a smart idea for a new product or new app. You had that flash of insight, a moment where you saw something that few people know or understand. And it all made perfect sense.
This talk will give you four key ways to focus your efforts and help you to turn your smart idea into a brilliant new digital product. You might not “solve it in the room,” but you’ll have the structure you need to make substantial decisions in under an hour. Whether your product is still a gleam in your eye or you have been working on it for months, this will be a valuable talk and discussion.
In order to transform your idea into a working product, you need clarity: every screen, every moment and every way you’ll make money. Focus is key for lean businesses, so these tools will help you do just that.
Use open source and rapid prototyping to put magic in magical products in IoTMoe Tanabian
Open Source and rapid prototyping puts the Magic in Magical Products.
How to take an IoT concept from Paper to a Successful Product in less than 6 months, repeatedly!
------------
Makers leverage Open Source to benefit from a great of deal of already done work in open source HW and open source SW space to make things. With rapid growth of open source prototyping platforms, it has become incredibly easier to prototype and bring IoT concepts to life. This has made going through the cycle of "Design / Build / Measure" which is key to creating great products, incredibly fast and viable for all product innovation and development teams, whether in startups or large companies.
This Hands-on talk touches both the Design and Technical sides of leveraging Open Source for getting IoT products right. It additionally discusses how to bring IoT ideas to life quickly using cost effective and ready to use Open Hardware Sensors and components and Open Source Software.
How to Know If You Should Fix or Kill Your Product by CNN Sr PMProduct School
Main takeaways:
- When it's time to let go (how to sunset your product when it no longer is working)
- Ways of evaluating whether it's time to pivot or kill a product
- How to communicate to your users why that feature/product is no longer working (if there was adoption) and how to take the learnings of your failed product into the next project you're working on
Science and Engineering
Discover
Relationships that exist but are not found
Formulas; chemical composition, d=r*t; calories in fats, carbohydrates, proteins; experimentation;
Astrophysics – origins of the universe
Build
Apply principles of science and mathematics to real needs, commodities, structures, products, etc.
Software Engineering; Software Development
Increasingly, companies succeed or fail not on superior technology but on superior user experience design. This talk looks at the ROI of UX design with three examples of startups that leveraged design to disrupt their fields and beat the competition.
Similar to UX from 30,000ft - COMP33512 - Lectures 17 & 18 - Week 9 - 2013/2014 Edition #comp33512 (20)
Affective use or emotional use/design both mean the same thing, and in reality were going to be using both terms interchangeably. However, you should be thinking of emotional use in more specific terms; the more specialized term of affective use. This is because the concept of emotional design is much broader than we need to address at the interface / interactive level.
Designing your evaluations is one of the most important aspects of any user experience process. If these evaluations are designed badly you will not be able to apply the correct analysis, and if you cannot apply the correct analysis you will not be able to make any conclusions as to the applicability or success of your interventions at the interface or interactive level. In reality this means that if this is not done correctly the previous ≈215 pages of this book have been, to a large extent, pointless.
User experiences occur in many contexts and over many domains. This variety sometimes makes it difficult to ‘pigeon hole’ UX as one specific thing - as we have discussed - UX is the broad term used to describe the experience of humans with computers both at the interface and system level.
Dynamic Injection of WAI-ARIA into Web Content #w4a13Simon Harper
WAI-ARIA enables Web developers to make dynamic content accessible to users of assistive technologies (ATs) but there remain many sites on the Web that do not use it. Unfortunately the default behaviour of ATs when handling such pages is often sub-optimal, leaving users struggling to use the content. We present ACup: a flexible approach that injects JavaScript into the page to detect and classify any changes to the Document Object Model (DOM). These changes are then presented to the user using a WAI-ARIA live region that was injected when the page was loaded. The style of presentation varies according to the characteristics of each update (using rules previously bound to be effective) and can simply be changed, for example to test novel presentation approaches, or to apply a more fine-grained classification. This may be used to enable AT users to benefit more rapidly from advances in user-interface design.
Presented at the 10th International Cross-Disciplinary Conference on Web Accessibility – 13-15th May 2013 – Rio de Janeiro, Brazil.
Website Link: http://ocw.cs.manchester.ac.uk/ux/category/week-7/
Video URL: http://youtu.be/fOY92aN1Tsk
Slides: http://www.slideshare.net/simon-harper/ux-from-30000ft-lecture-1314
Lectures 13. & 14. ‘Emotional Use’ – or ‘enabling the user to achieve positive instinctive or intuitive feeling such as joy or well-being.’ The emotional experience must be investigated and designed such that a holistic user experience (taking into account the users feelings) can be created.
Website Link: http://ocw.cs.manchester.ac.uk/ux/category/week-5/
Video URL: http://youtu.be/3B_HD68t114
Slides: https://www.slideshare.net/simon-harper/ux-from-30000ft-lecture-910
Effective, effectual, accessible. To my way of thinking these three terms mean the same thing, and in reality were going to be talking about accessibility. However, you should be thinking of accessibility in more general terms; the more general terms of effective or effectual use. This is because the concept of accessibility is much broader than the narrow confines of disability it is often associated with.
Website Link: http://ocw.cs.manchester.ac.uk/ux/category/week-4/
Video URL: http://youtu.be/U7aVHQ2_yQs
Slides: http://www.slideshare.net/simon-harper/ux-from-30000ft-lecture-6-7-8
Effective, effectual, accessible. To my way of thinking these three terms mean the same thing, and in reality were going to be talking about accessibility. However, you should be thinking of accessibility in more general terms; the more general terms of effective or effectual use. This is because the concept of accessibility is much broader than the narrow confines of disability it is often associated with.
'Effective Use' -- or 'success in enabling the user to produce a desired or intended result.' In this case we're going to look at barriers to interfaces, interactions, and systems and the engineering principles and practices to counteract those barriers (including Expert Audits). We will finish with an introduction to your second piece of coursework.
Website Link: http://ocw.cs.manchester.ac.uk/ux/category/week-2/
Video URL: http://youtu.be/WGO8RkxHW-Q
Slides: http://www.slideshare.net/simon-harper/user-expereince-week-2-slides
My definition (and this may evolve) would be:
"User Experience is an umbrella term used to describe all the factors that contribute to the quality of experience a person has when interacting with a specific software artefact, or system. It focuses on the practice of user centred: design, creation, and testing, whereby the outcomes can be qualitatively evaluated using small numbers of users."
Lecture 03 - 'UX the Ghost' -- here we will discuss your thoughts on what UX actually is, we'll discuss how this course defines it and analyse why. Finally, we'll discuss why UX is important, and you'll find out what the UX landscape looks like.
Lecture 04 - 'It's Complicated...' -- people are complicated, they do things for seemingly no reason, they like things for seemingly no reason, their opinions change with their moods; people are complicated. Here we'll look at people from the perspective of their perception, cognition, and the factors which may confound our work -- discussing how we can understand these in the context of the computer systems they experience.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
1. Preamble In Real Life Break! Optimism Silver Bullets Wrapping Up
The User Experience
from 30,000ft
COMP33512
Week 09 – Lectures 17/18
Simon Harper
University of Manchester
Semester 2 – 2013/14
last update: March 19, 2014
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Discussion Topics Coursework # 3
‘Voice Loops as Cooperative Aids in Space Shuttle Mission
Control’ [Watts et al., 1996] (10 Marks) this paper shows just
how far UX and the techniques which it inherits from human
computer interaction can go. We are mainly concerned with
systems and objects which are purely commercial, however, in this
case failures in the human interface can have serious
consequences for a real-time mission, including the loss of the
vehicle. Further, these kind of UX techniques can also be found in
other critical interface components such as those controlling
nuclear power stations or fly-by-wire aircraft.
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UX Pop Quiz
1. What are qualitative methods and how do they differ from
quantitative ones?
2. What are the key problems with laboratory based work?
3. What problems may exist when undertaking single method
evaluation?
4. Why is co-operative evaluation different from other methods?
5. What tools are at the disposal of the ‘poor’ UXer?
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In Real Life
As Thoughtworks tells us:
Realistic;
Practical;
Pragmatic; and
Sloppy!
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Expectation Reality - Even in Ethnography
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Commissioning Constraints
Constraints:
Just–In–Time;
Too–Little–Time;
Non–Specialist;
Inadequately Funded;
Pre–Supposed Outcome;
Implicit Overrun;
Due Diligence; and
UnConstrained Experiment!
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Expand on These
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Information Requirements
Requirements:
Flavour Elicitation;
Ideas Elicitation;
Informal Elicitation;
Formal Elicitation;
Pre–Supposed Outcome; and
Laboratory Elicitation.
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Expand on These
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Limitations
Limits:
Time;
Participants;
Resources; and
Skills.
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Expand on These
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Available Skills
UXer Skill Sets:
Instrumentation;
Data Collection; and
Data Analysis.
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Let’s Have a Break!
Back in 10 Minutes!
Come see me now if you have
Questions Regarding this Lecture!
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Optimism
We are Optimistic - we think we can create software that will
help users / make their lives better / make us money (?-yuck!).
We think we will bash every bug, satisfy every requirement,
develop elegant and beautiful code.
This Optimism can be our downfall!
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Brooks
Managing the development of IBM’s System/360 family of
computers and the OS/360 software support package, then
later writing candidly about the process;
The mythical man-month : essays on software engineering.
Addison-Wesley Pub. Co., Reading, Mass., 1995;
Winner of the National Medal of Technology in 1985 and the
Turing Award in 1999.
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Optimism – Lessons from Brooks
Adding People - Perfectly Partitionable Task
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Optimism – Lessons from Brooks
Adding People
‘Adding manpower to a late software project makes it later’
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Optimism – Lessons from Brooks
Adding People - Unpartitionable Task
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Optimism – Lessons from Brooks
Second System Effect
‘When it comes to creating the second version the developers are
buoyed by their expertise and mastery of the first system and try
to cram in as many of the flourishes and embellishments from the
first system as is possible’
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Optimism – Lessons from Brooks
Prediction Inaccuracy
‘What seems like short delays or inconsistencies in the work can
expand into very major delays’
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Optimism – Lessons from Brooks
Prediction Inaccuracy - Programming Rates
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Optimism – Lessons from Brooks
Prediction Inaccuracy - Debugging Rates
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Optimism – Lessons from Brooks
Throwaway Project
‘You should plan to throw away the first version of anything that
you create, be it a user interface design or an engineered
interaction. The first version often enables an understanding of
the system and aspects of the system development but it should
not be confused with a real live deployable user experience.’
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Optimism – Lessons from Brooks
Throwaway Project
‘Agile methods, and to some degree the iterative design cycle,
makes accommodation for these constantly changing factors. But
you should also realise that even though the project planner or
manager may have agreed a specification, that specification is
unlikely to be the one delivered.’
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Optimism – Lessons from David Parnas
Changes Happen
‘One thing that has come out of the work of David Parnas, and in
some cases may be transferred back, is the ability to think of a
software project as a family of related products; Parnas suggests
this method anticipates enhanced sideways extensions and
versioning.’
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Optimism – Lessons from David Parnas
Changes Happen
‘applications become highly partitioned enabling user experience
people to work on different interfaces for each member of this
family of related projects.’
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Silver Bullets – Lessons from Brooks
There is no single development, in either technology or
management technique, which by itself promises even a
tenfold improvement within a decade in productivity, in
reliability, in simplicity; and
We cannot expect ever to see two-fold gains every two years.
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Silver Bullets – Conclusions
‘While there might be no silver bullet (indeed the silver bullet may
take away some of the challenge, and therefore our fun), the best
advice I have is to always keep in mind the pessimistic view of an
optimistic visionary ‘most people are fools, most authority is
malignant, God does not exist, and everything is wrong.’.’
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Pop Quiz for next week...
1. You are suffering from the ‘Too–Little–Time’ constraint and
need to get a formative evaluation with 20 people
(employees of the factory commissioning your new
production line software) underway very quickly. At this
stage you only need qualitative results – how would you go
about getting this information in the fastest time possible,
and why would you be cautious?
2. What are commissioning constraints?
3. What is real world work limited by?
4. Why is optimism often a bad mindset to have when it comes
to planning UX work?
5. Describe the ‘Second System Effect’?
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To Do for next week...
1. Revision Questions;
2. Pop Quiz, Discuss Next Week; and
3. Read your notes.
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Any Questions?
Simon Harper 2.44 Kilburn Building
0161 275 0599 (OR x50599)
simon.harper@manchester.ac.uk
Office Hours: Friday 14:00–18:00
Figure: ‘Still Here!’
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