The document describes a 1/3" varifocal camera lens from Balaji Microtechnologies. The lens has a focal length range of 5-50mm, CS mount, manual iris and focus, and is designed for 1/3" imagers with low distortion. Balaji Microtechnologies is an Indian company that manufactures imaging technology and provides a 12-month warranty for the lens.
5 things you need to know before joining cisco ccie training instituteNetwork Bulls
Learning the Cisco CCNA, CCNP, CCIE course is like a one-time investment, once you take any course training then you would not go for the same course training again in future instead you will look for a job respective to your training.
This document provides information about the BMT-165100VF 1/3" varifocal camera lens from Balaji Microtechnologies Pvt. Ltd. The lens has a 5-100mm focal length, CS-mount, manual iris and focus, and is designed for 1/3" imagers with low distortion and a compact size. Balaji Microtechnologies is an Indian company located in New Delhi that specializes in imaging technology.
The document provides an overview of the VMware IT Academy program, which aims to promote virtualization education and training. It discusses how virtualization is important for reducing costs and enabling cloud computing. The academy offers eLearning courses and instructor-led training, including courses to prepare students for VMware certification. Schools can participate at different levels, with costs including student course materials, certification vouchers, and optional hardware. Metrics to measure success include student participation, certifications earned, and feedback. Support is provided through an online forum, course materials, and discounted certification vouchers.
Presenter: Shavon Lindley, Women Evolution
Do you look forward to going to work? How much time are you spending on projects that really fuel you? Are you confident you will get recognition for all your hard work? Have you found the right mentor to help guide you along the way? Join Shavon for an interactive discussion of specific strategies on how to get ahead in your career, all while staying true to yourself.
Discover:
• Your core values and how to spend more time on projects that will make you happy
• How to successfully navigate your performance review to achieve your desired outcome
• What you can do to create the necessary support system to succeed at work
VMware Emerging Strategies for Managing MobilityVMware
This document summarizes the findings of a survey on emerging strategies for managing mobility in the public sector. Some key findings include:
- Agencies want to simplify desktop management and provide greater accessibility of applications and data from any device.
- BYOD is growing but agencies prefer controlling device distribution for security. Boundaries between work and personal use are blurring.
- Enabling more mobility requires secure access and prohibiting sensitive data storage on devices.
- Virtual desktop infrastructure adoption is growing due to benefits like flexibility, security, and productivity, but concerns around management complexity remain.
- Within two years over half of agency employees are expected to access desktops via VDI on endpoint devices.
This document outlines Peter Karran's presentation on how to make continuous service improvement (CSI) a practical reality in a large organization. The key points are:
1) Peter discusses implementing CSI in a large organization with 300,000 users, 150,000 terminals, and 2,000 locations to change the focus from delivery to service.
2) He outlines the 7-step CSI process that is at the heart of everything they do, and how they aligned CSI with the overall business strategy.
3) Metrics reporting through dashboards on the health of the service is discussed, as well as embedding a CSI culture through training, clear roles and responsibilities, and demonstrating business value from initiatives.
Adopt Adapt and Apply IT Best Practices - David RatcliffePink Elephant
Adopt. Adapt. Apply!
No, this is not just a cute play on words. These particular three words strung together help to convey the notion that successful business results happens when there has been a “fit for purpose” approach applied to Continual Service Improvement (CSI).
The magic of successful execution of any business framework or model happens when organisations become experts at “adopting” and “adapting” best practices to solve their organisation’s challenges. Whether it’s ITIL®, COBIT®, or whatever, this means that to be a highly effective IT manager you need to understand the needs of your business first, and then what processes and guidance would be most valuable to help address those needs. When you boil it down, the challenge to IT organisations is to know the value of a particular framework, and how it can – and more importantly should – be adapted and applied to your environment. That’s when the magic happens!
David is on hand to take you through very important considerations for dealing with the realities of leveraging best practices and delivering business value. He’ll discuss the dangers of “implementing by the book”, and also highlight several important factors to consider for adopting, adapting and applying the guidance to deliver the desired business value.
The document describes a 1/3" varifocal camera lens from Balaji Microtechnologies. The lens has a focal length range of 5-50mm, CS mount, manual iris and focus, and is designed for 1/3" imagers with low distortion. Balaji Microtechnologies is an Indian company that manufactures imaging technology and provides a 12-month warranty for the lens.
5 things you need to know before joining cisco ccie training instituteNetwork Bulls
Learning the Cisco CCNA, CCNP, CCIE course is like a one-time investment, once you take any course training then you would not go for the same course training again in future instead you will look for a job respective to your training.
This document provides information about the BMT-165100VF 1/3" varifocal camera lens from Balaji Microtechnologies Pvt. Ltd. The lens has a 5-100mm focal length, CS-mount, manual iris and focus, and is designed for 1/3" imagers with low distortion and a compact size. Balaji Microtechnologies is an Indian company located in New Delhi that specializes in imaging technology.
The document provides an overview of the VMware IT Academy program, which aims to promote virtualization education and training. It discusses how virtualization is important for reducing costs and enabling cloud computing. The academy offers eLearning courses and instructor-led training, including courses to prepare students for VMware certification. Schools can participate at different levels, with costs including student course materials, certification vouchers, and optional hardware. Metrics to measure success include student participation, certifications earned, and feedback. Support is provided through an online forum, course materials, and discounted certification vouchers.
Presenter: Shavon Lindley, Women Evolution
Do you look forward to going to work? How much time are you spending on projects that really fuel you? Are you confident you will get recognition for all your hard work? Have you found the right mentor to help guide you along the way? Join Shavon for an interactive discussion of specific strategies on how to get ahead in your career, all while staying true to yourself.
Discover:
• Your core values and how to spend more time on projects that will make you happy
• How to successfully navigate your performance review to achieve your desired outcome
• What you can do to create the necessary support system to succeed at work
VMware Emerging Strategies for Managing MobilityVMware
This document summarizes the findings of a survey on emerging strategies for managing mobility in the public sector. Some key findings include:
- Agencies want to simplify desktop management and provide greater accessibility of applications and data from any device.
- BYOD is growing but agencies prefer controlling device distribution for security. Boundaries between work and personal use are blurring.
- Enabling more mobility requires secure access and prohibiting sensitive data storage on devices.
- Virtual desktop infrastructure adoption is growing due to benefits like flexibility, security, and productivity, but concerns around management complexity remain.
- Within two years over half of agency employees are expected to access desktops via VDI on endpoint devices.
This document outlines Peter Karran's presentation on how to make continuous service improvement (CSI) a practical reality in a large organization. The key points are:
1) Peter discusses implementing CSI in a large organization with 300,000 users, 150,000 terminals, and 2,000 locations to change the focus from delivery to service.
2) He outlines the 7-step CSI process that is at the heart of everything they do, and how they aligned CSI with the overall business strategy.
3) Metrics reporting through dashboards on the health of the service is discussed, as well as embedding a CSI culture through training, clear roles and responsibilities, and demonstrating business value from initiatives.
Adopt Adapt and Apply IT Best Practices - David RatcliffePink Elephant
Adopt. Adapt. Apply!
No, this is not just a cute play on words. These particular three words strung together help to convey the notion that successful business results happens when there has been a “fit for purpose” approach applied to Continual Service Improvement (CSI).
The magic of successful execution of any business framework or model happens when organisations become experts at “adopting” and “adapting” best practices to solve their organisation’s challenges. Whether it’s ITIL®, COBIT®, or whatever, this means that to be a highly effective IT manager you need to understand the needs of your business first, and then what processes and guidance would be most valuable to help address those needs. When you boil it down, the challenge to IT organisations is to know the value of a particular framework, and how it can – and more importantly should – be adapted and applied to your environment. That’s when the magic happens!
David is on hand to take you through very important considerations for dealing with the realities of leveraging best practices and delivering business value. He’ll discuss the dangers of “implementing by the book”, and also highlight several important factors to consider for adopting, adapting and applying the guidance to deliver the desired business value.
This is the presentation that Mark Fries and Guy Bourgault gave at the Intelligent Content Conference in San Francisco, CA on March 24, 2015.
BMC Case Study: How to Take a Content-First Approach and Measure the Success of Your Content Strategy
A behind the scenes look at how BMC Software, one of the world’s largest software companies, approached a large-scale responsive overhaul.
Approaching a major site overhaul is never easy, but it was especially complex for BMC Software with dozens of buyer personas, thousands of employees, and diverse product and service offerings. The talk will provide an inside look at the approach BMC took to overhaul the site and rebrand the company by focusing first on content and customers first.
We will share the processes, tools, and artifacts (from both BMC and its agency partner) used to collaborate with design and development teams to create a scalable framework and deliver a measurable return on investment.
You will learn:
-How to approach a large-scale project with a content-first strategy
-The importance of content modeling in supporting large-scale responsive projects
-How to collaborate effectively with external agency teams
-How content strategists, designers, and user experience team members can move toward more rapid prototyping techniques
-How to measure the success of a content-first redesign strategy
Fundamentals of SACM,ITAM,ITIL,BMC Discovery-ADDMSandeep Bhatia
BMC Discovery automatically discovers physical and virtual IT assets, applications, and relationships between them. This enables organizations to reduce costs through data center consolidation and simplifies disaster recovery, CMDB management, and change impact analysis. It provides discovery and dependency mapping of servers, network devices, and printers across an organization's network. The product complements other IT service management solutions by providing a holistic view of IT systems and how they deliver business services. This minimizes change risks and helps restore services faster by replacing tribal knowledge with reliable configuration and relationship data.
Service Transition (ST) ensures new or changed IT services can be effectively operated by validating service designs against requirements. ST manages changes, risks, quality assurance, and implements service designs so operations can manage services and infrastructure in a controlled manner. Key ST processes include transition planning and support, change management, service asset and configuration management, release and deployment, validation and testing, and knowledge management. Change management aims to minimize incidents from unplanned changes by using standardized change procedures, CAB approval, and post-implementation reviews. ST faces challenges in driving cultural shifts toward centralized change control.
The ADD is acronym of Assess, Design and Deliver. This is a model, not a framework, that describes how the ITIL consultancy delivers not dictates the consultants to follow. As of the ITIL is a best practices framework, its implementation will vary from organization to another, that keep the consultancy project success ties with delivery approach. So, I tried to put a holistic model starting with assessment through design till delivery.
Implementing ITIL - Product First Or Process FirstVyom Labs
Implementing ITIL involves deciding whether to take a product-first or process-first approach. A phased implementation targeting "low hanging fruits" like incident and problem management is recommended. Introducing compliant ITSM products early allows processes to be standardized across organizations. Examples of products with pre-defined ITIL processes include BMC Remedy, which can help implement key processes out of the box.
V3 Continual Service Improvement - ITSM Academy WebinarITSM Academy, Inc.
The document discusses continual service improvement (CSI) as presented in ITIL. CSI aims to continually align IT services with changing business needs through identifying and implementing improvements across the service lifecycle. This includes determining appropriate metrics, setting goals and targets, and reviewing results to ensure quality. CSI provides benefits such as enabling continuous feedback, calculating returns on investment, and validating monitoring activities. Supporting models discussed include PDCA (plan-do-check-act) and a 7-step improvement process.
The Service Catalog: Cornerstone of Service Management BMC Software
The document discusses the importance of the service catalog for IT service management. It describes how the service catalog can transform IT's role from a technology focus to a customer-centric, service-focused approach. The service catalog provides transparency for both customers and IT by detailing available services, service levels, and costs. It allows customers to understand existing services and place standard service requests.
Cut the ITIL Anchor, Raise the ITIL Sail, an ITSM Academy WebinarITSM Academy, Inc.
Presenter: Matt Hooper
ITSM Evangelist, LANDESK Software
The idea that workers want to bring their own device is flawed. They don’t want to bring their own, they just don’t want to wait on IT to delivery antiquated solutions. Patience is not a business virtue in a world that expects a rapid pace of change. While ITIL helped manage fragile IT, stable infrastructure is now delivered through cloud and SaaS. However, this does not mean that ITSM has to slowly fall into irrelevance. This session explains how Lean ITSM and DevOps can accelerate business velocity. Join us to learn:
• How DevOps, continual deployment and other agile methods can improve governance.
• How to Transform your ITSM disciplines and systems into velocity engines instead of control systems.
• How to Identify the four challenges to enterprise agility and how ITSM can morph to meet the need.
This document provides a five step guide to building a service catalog:
1. Define which services to include by considering user needs and business value. Include common services like access requests.
2. Define each service through attributes like owners, service levels, and descriptions understandable to users.
3. Publish the catalog through a shared platform so it is accessible and users are aware of available services.
4. Allow users to request services through automated forms to streamline fulfillment and reduce service desk calls.
5. Consider options like spreadsheets, custom apps, or off-the-shelf software that can manage requests end-to-end.
ITIL Foundation Training - A guide to beginners Celtem Learning
The IT Infrastructure Library (ITIL) is a set of concepts and techniques for managing information technology (IT) infrastructure, development, and operations.Get ITIL Certification Today! Celtem Learning.
Governance and Management of Enterprise IT with COBIT 5 FrameworkGoutama Bachtiar
This courseware was designed for the training entitled 'Governance and Management of Enterprise IT with COBIT 5 Framework' with the objective of understanding COBIT 5 Framework as well as achieving IT Governance effectiveness using the respective framework.
Get an overview of the ITIL v3 framework, along with key definitions, history of ITIL, and a summary of the ITIL processes contained within each ITIL publication.
I hope this introductory presentation to ITIL v3 Foundation exam will be very useful to the readers. The time one needs to spend on study depends upon one's experience with ITIL related practices in real world. Nonetheless, it is very simple study, but the exam questions may be trickier than expectation. So, focus on learning ITIL concepts rather than adding ITIL certificate to your resume.
References for the slides used from:
http://taruu.com/Documents/ITIL%20v3%20Foundation%20Study%20Guide%20v4.2.2.5.pdf
The Art of Service – ITIL v3 Foundation Complete Certification Kit (book and online course)
Skillport - IT Infrastructure Library (ITIL) v3 Foundation Syllabus v4.2 exam
The document discusses key concepts in IT service management (ITSM) and ITIL. It covers the core ITSM components including service strategy, service design, service transition, service operation, and continual service improvement. Some key processes explained in ITIL include change management, problem management, and incident management. The benefits of adopting ITSM best practices like ITIL are also highlighted.
1. The document outlines several IT service management processes including IT service continuity management, service level management, service catalog management, availability management, and information security management.
2. Each process section describes key activities and supporting automation tools used in areas like monitoring performance, managing issues, and meeting business requirements.
3. The document also maps relationships and information flows between the different service management processes.
ITIL V3 provides guidance for IT service management and is broken into 5 core publications: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Each publication contains key principles and processes to help organizations deliver valuable services to customers and achieve business goals. The framework focuses on areas like service portfolio management, service delivery, service support, and using metrics to facilitate continual improvement.
ITIL v3 Foundation covers core concepts of ITIL including services, service management, processes, functions, roles, and the service lifecycle. Key concepts include service strategy, service design, service transition, service operation, and continual service improvement. The document summarizes several ITIL processes related to service transition including change management, service asset and configuration management, and release and deployment management.
The Continuous People Pipeline, with Jayne Groll - an ITSM Academy WebinarITSM Academy, Inc.
Presenter: Jayne Groll, CEO, DevOps Institute (DOI) and Co-Founder, ITSM Academy
Since DevOps focuses on Continuous Everything, shouldn’t we also be focusing on Continuous Everyone? This session will explore ways to keep people engaged, communicating and collaborating across the deployment pipeline. Jayne will provide insight on the value, creation and support of The Continuous People Pipeline. It will help attendees understand some of the human dynamics of change that must be considered – cultural debt, adoption models, acceptance curves, collaboration, immersion and conflict management. At the end of this session, leaders will take away some innovative strategic and tactical ideas for overcoming silo constraints and creating a collaborative culture that excites, engages and unifies people towards common business goals.
Motivated by the ideas presented? Print a Personal Action Plan to capture them.... https://www.itsmacademy.com/content/PAP-FOLD.pdf
The document provides an overview of ITIL (Information Technology Infrastructure Library) which is a framework for IT service management best practices. It describes the ten core ITIL processes which focus on service support and delivery. These processes include service desk, incident management, problem management, and change management. The document also discusses key ITIL concepts such as service design, service operation, continual service improvement, and roles within IT service management.
Thinking of COBIT implementation – Where to start?Vyom Labs
Executives today are increasingly under pressure to manage IT risk and to transform the way business value can be generated from IT.In this Webinar you will learn how to apply COBIT to specific business problems, pain points, trigger events and risk scenarios within the organization.Also how to effectively use it for client initiatives.
This document provides an overview of Compucare, an electronics security solutions company established in 1996 in Vadodara, Gujarat, India. It offers a range of security products and services including biometric time attendance and access control solutions, CCTV surveillance systems, fire alarm systems, and software development. The document discusses Compucare's vision, mission, quality policy, infrastructure, software development services, technology capabilities, and milestones. It also lists some major corporate clients and the company's product range including biometric time attendance systems and CCTV surveillance.
This is the presentation that Mark Fries and Guy Bourgault gave at the Intelligent Content Conference in San Francisco, CA on March 24, 2015.
BMC Case Study: How to Take a Content-First Approach and Measure the Success of Your Content Strategy
A behind the scenes look at how BMC Software, one of the world’s largest software companies, approached a large-scale responsive overhaul.
Approaching a major site overhaul is never easy, but it was especially complex for BMC Software with dozens of buyer personas, thousands of employees, and diverse product and service offerings. The talk will provide an inside look at the approach BMC took to overhaul the site and rebrand the company by focusing first on content and customers first.
We will share the processes, tools, and artifacts (from both BMC and its agency partner) used to collaborate with design and development teams to create a scalable framework and deliver a measurable return on investment.
You will learn:
-How to approach a large-scale project with a content-first strategy
-The importance of content modeling in supporting large-scale responsive projects
-How to collaborate effectively with external agency teams
-How content strategists, designers, and user experience team members can move toward more rapid prototyping techniques
-How to measure the success of a content-first redesign strategy
Fundamentals of SACM,ITAM,ITIL,BMC Discovery-ADDMSandeep Bhatia
BMC Discovery automatically discovers physical and virtual IT assets, applications, and relationships between them. This enables organizations to reduce costs through data center consolidation and simplifies disaster recovery, CMDB management, and change impact analysis. It provides discovery and dependency mapping of servers, network devices, and printers across an organization's network. The product complements other IT service management solutions by providing a holistic view of IT systems and how they deliver business services. This minimizes change risks and helps restore services faster by replacing tribal knowledge with reliable configuration and relationship data.
Service Transition (ST) ensures new or changed IT services can be effectively operated by validating service designs against requirements. ST manages changes, risks, quality assurance, and implements service designs so operations can manage services and infrastructure in a controlled manner. Key ST processes include transition planning and support, change management, service asset and configuration management, release and deployment, validation and testing, and knowledge management. Change management aims to minimize incidents from unplanned changes by using standardized change procedures, CAB approval, and post-implementation reviews. ST faces challenges in driving cultural shifts toward centralized change control.
The ADD is acronym of Assess, Design and Deliver. This is a model, not a framework, that describes how the ITIL consultancy delivers not dictates the consultants to follow. As of the ITIL is a best practices framework, its implementation will vary from organization to another, that keep the consultancy project success ties with delivery approach. So, I tried to put a holistic model starting with assessment through design till delivery.
Implementing ITIL - Product First Or Process FirstVyom Labs
Implementing ITIL involves deciding whether to take a product-first or process-first approach. A phased implementation targeting "low hanging fruits" like incident and problem management is recommended. Introducing compliant ITSM products early allows processes to be standardized across organizations. Examples of products with pre-defined ITIL processes include BMC Remedy, which can help implement key processes out of the box.
V3 Continual Service Improvement - ITSM Academy WebinarITSM Academy, Inc.
The document discusses continual service improvement (CSI) as presented in ITIL. CSI aims to continually align IT services with changing business needs through identifying and implementing improvements across the service lifecycle. This includes determining appropriate metrics, setting goals and targets, and reviewing results to ensure quality. CSI provides benefits such as enabling continuous feedback, calculating returns on investment, and validating monitoring activities. Supporting models discussed include PDCA (plan-do-check-act) and a 7-step improvement process.
The Service Catalog: Cornerstone of Service Management BMC Software
The document discusses the importance of the service catalog for IT service management. It describes how the service catalog can transform IT's role from a technology focus to a customer-centric, service-focused approach. The service catalog provides transparency for both customers and IT by detailing available services, service levels, and costs. It allows customers to understand existing services and place standard service requests.
Cut the ITIL Anchor, Raise the ITIL Sail, an ITSM Academy WebinarITSM Academy, Inc.
Presenter: Matt Hooper
ITSM Evangelist, LANDESK Software
The idea that workers want to bring their own device is flawed. They don’t want to bring their own, they just don’t want to wait on IT to delivery antiquated solutions. Patience is not a business virtue in a world that expects a rapid pace of change. While ITIL helped manage fragile IT, stable infrastructure is now delivered through cloud and SaaS. However, this does not mean that ITSM has to slowly fall into irrelevance. This session explains how Lean ITSM and DevOps can accelerate business velocity. Join us to learn:
• How DevOps, continual deployment and other agile methods can improve governance.
• How to Transform your ITSM disciplines and systems into velocity engines instead of control systems.
• How to Identify the four challenges to enterprise agility and how ITSM can morph to meet the need.
This document provides a five step guide to building a service catalog:
1. Define which services to include by considering user needs and business value. Include common services like access requests.
2. Define each service through attributes like owners, service levels, and descriptions understandable to users.
3. Publish the catalog through a shared platform so it is accessible and users are aware of available services.
4. Allow users to request services through automated forms to streamline fulfillment and reduce service desk calls.
5. Consider options like spreadsheets, custom apps, or off-the-shelf software that can manage requests end-to-end.
ITIL Foundation Training - A guide to beginners Celtem Learning
The IT Infrastructure Library (ITIL) is a set of concepts and techniques for managing information technology (IT) infrastructure, development, and operations.Get ITIL Certification Today! Celtem Learning.
Governance and Management of Enterprise IT with COBIT 5 FrameworkGoutama Bachtiar
This courseware was designed for the training entitled 'Governance and Management of Enterprise IT with COBIT 5 Framework' with the objective of understanding COBIT 5 Framework as well as achieving IT Governance effectiveness using the respective framework.
Get an overview of the ITIL v3 framework, along with key definitions, history of ITIL, and a summary of the ITIL processes contained within each ITIL publication.
I hope this introductory presentation to ITIL v3 Foundation exam will be very useful to the readers. The time one needs to spend on study depends upon one's experience with ITIL related practices in real world. Nonetheless, it is very simple study, but the exam questions may be trickier than expectation. So, focus on learning ITIL concepts rather than adding ITIL certificate to your resume.
References for the slides used from:
http://taruu.com/Documents/ITIL%20v3%20Foundation%20Study%20Guide%20v4.2.2.5.pdf
The Art of Service – ITIL v3 Foundation Complete Certification Kit (book and online course)
Skillport - IT Infrastructure Library (ITIL) v3 Foundation Syllabus v4.2 exam
The document discusses key concepts in IT service management (ITSM) and ITIL. It covers the core ITSM components including service strategy, service design, service transition, service operation, and continual service improvement. Some key processes explained in ITIL include change management, problem management, and incident management. The benefits of adopting ITSM best practices like ITIL are also highlighted.
1. The document outlines several IT service management processes including IT service continuity management, service level management, service catalog management, availability management, and information security management.
2. Each process section describes key activities and supporting automation tools used in areas like monitoring performance, managing issues, and meeting business requirements.
3. The document also maps relationships and information flows between the different service management processes.
ITIL V3 provides guidance for IT service management and is broken into 5 core publications: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Each publication contains key principles and processes to help organizations deliver valuable services to customers and achieve business goals. The framework focuses on areas like service portfolio management, service delivery, service support, and using metrics to facilitate continual improvement.
ITIL v3 Foundation covers core concepts of ITIL including services, service management, processes, functions, roles, and the service lifecycle. Key concepts include service strategy, service design, service transition, service operation, and continual service improvement. The document summarizes several ITIL processes related to service transition including change management, service asset and configuration management, and release and deployment management.
The Continuous People Pipeline, with Jayne Groll - an ITSM Academy WebinarITSM Academy, Inc.
Presenter: Jayne Groll, CEO, DevOps Institute (DOI) and Co-Founder, ITSM Academy
Since DevOps focuses on Continuous Everything, shouldn’t we also be focusing on Continuous Everyone? This session will explore ways to keep people engaged, communicating and collaborating across the deployment pipeline. Jayne will provide insight on the value, creation and support of The Continuous People Pipeline. It will help attendees understand some of the human dynamics of change that must be considered – cultural debt, adoption models, acceptance curves, collaboration, immersion and conflict management. At the end of this session, leaders will take away some innovative strategic and tactical ideas for overcoming silo constraints and creating a collaborative culture that excites, engages and unifies people towards common business goals.
Motivated by the ideas presented? Print a Personal Action Plan to capture them.... https://www.itsmacademy.com/content/PAP-FOLD.pdf
The document provides an overview of ITIL (Information Technology Infrastructure Library) which is a framework for IT service management best practices. It describes the ten core ITIL processes which focus on service support and delivery. These processes include service desk, incident management, problem management, and change management. The document also discusses key ITIL concepts such as service design, service operation, continual service improvement, and roles within IT service management.
Thinking of COBIT implementation – Where to start?Vyom Labs
Executives today are increasingly under pressure to manage IT risk and to transform the way business value can be generated from IT.In this Webinar you will learn how to apply COBIT to specific business problems, pain points, trigger events and risk scenarios within the organization.Also how to effectively use it for client initiatives.
This document provides an overview of Compucare, an electronics security solutions company established in 1996 in Vadodara, Gujarat, India. It offers a range of security products and services including biometric time attendance and access control solutions, CCTV surveillance systems, fire alarm systems, and software development. The document discusses Compucare's vision, mission, quality policy, infrastructure, software development services, technology capabilities, and milestones. It also lists some major corporate clients and the company's product range including biometric time attendance systems and CCTV surveillance.
Our Vision
Collaboratively creating IT organizations of tomorrow for customers through IT-Business Alignment
Our Purpose
Enable organizations to Align IT with Business for maximizing value
Our Values
V-Co-Create by nurturing talent & innovation
1. Value creation for all stakeholders:
» employees, customers, partners and investors
2. Constant attention to stakeholders’ needs
3. Innovative approach to solve Business Challenges
‘Vyom’ is a Sanskrit word meaning the ‘Universe’. It is our endeavor as a global organization to exceed the expectations of our clients and partners by providing innovative IT Services and solutions. V(we)-Co-Create and collaborate at Vyom Labs to ensure your business needs are met.
Founded in 2003, Vyom Labs proudly works with the purpose of ‘Enabling organizations to Align IT with Business for maximizing value.’ A truly global organization with a local touch, Vyom Labs offers end-to-end services, solutions and trainings in IT Operations Management and Consulting, Infrastructure Management, Packaged Business Applications and Business Intelligence. At Vyom Labs, we co-create the value for our clients and partners with clear focus on Business Outcomes, Strong Partnership, Service Management, Technology Excellence and End-to-end delivery capabilities.
Column Technologies is an international provider of IT infrastructure management solutions headquartered in the United States with offices in the UK, India, South Africa, and North America. It has over 250 employees globally and has completed over 600 successful projects. Column Technologies is a certified partner of BMC Software and is their largest commercial partner, with the most BMC-certified consultants worldwide.
Vyom Labs is an IT consulting firm that partners with organizations to align IT with their business needs. They help optimize costs, enable growth, and maximize returns on IT investments. Vyom Labs offers consulting, implementation, and support services across various domains including big data, cloud, mobility, business applications, IT operations, and infrastructure management. Their goal is to ensure clients achieve their desired business outcomes through strong partnerships and a focus on service, technology excellence, and end-to-end capabilities.
Amitysoft Technologies Private Limited (ATPL) was founded by experienced professionals to provide consulting and IT services with a focus on quality and customer satisfaction. ATPL offers consulting services for enterprise solutions, standards certification, and quality management. Additional services include enterprise solutions, product testing, staff augmentation, and training. Notable achievements include being one of the first in India to implement cloud-based ERP solutions and launch innovative career courses. ATPL has a wide range of customers from multinational to Indian enterprises across various industries.
This document describes an Asset Inspection Management Solution that helps companies manage asset inspection tasks, recommendations, and quality checks. The solution is built on IBM Maximo and enables companies to define inspection methods, automatically create inspection work orders, and manage recommendations. It provides benefits like standardizing inspection procedures, enabling periodic quality checks and recommendations, improving decision making for asset repair or replacement, and increasing asset reliability and uptime.
1) The Centre For IT Service Management is a consulting firm founded in 2004 in Thailand that specializes in IT service management best practices like ITIL and ISO/IEC 20000.
2) It has over 150 years of combined experience and provides training, certification courses, assessments, and consulting services to help organizations implement ITSM frameworks.
3) Notable accomplishments include helping the first company in Southeast Asia achieve ISO/IEC 20000 certification in 2005 and providing certified training to auditors and consultants.
How Citrix Manages Change in a Multi-App, Multi-Device, Hybrid Cloud WorldWorksoft
How Citrix validates end-to-end business processes with Worksoft automation software to save time and money – all while improving the quality of enterprise systems.
Originally presented by Moazzam Naim at SAP TechEd && d-code 2014 Las Vegas.
Gramener IT Services Enterprise Overview Cannyfore
Gramener IT Services organization provides end-to-end IT Consulting and Application Services, with a special focus on niche technologies, leveraging global delivery model.
Savy Infoline is a software and telecommunications company that provides end-to-end product design, development, and engineering services. It has a skilled team of hardware and software professionals working with modern tools and processes. The company's sister concern, Netel Technologies, handles telecommunications services while Link Automation is an ERP partner. Savy Infoline aims to deliver solutions with integrity and commitment.
This document provides information about an exam preparation product from CertifyMe for the IBM 000-010 Fundamentals of Applying Tivoli Service Management Solution 2008 exam. It outlines important details about the product, including how to access the latest version, how to provide feedback, and copyright information. The document contains 118 multiple choice practice questions for the exam.
Elinext Group provides quality assurance, quality control, and testing services for software development projects. They have over 14 years of experience in software quality assurance and have worked on over 200 completed projects. Their testing services help improve software quality, accelerate development timelines, and reduce costs. They utilize international standards and best practices in their work.
JBIT is an ISO 9001:2008 certified global IT services company based in Washington DC that offers offshore software development services. It has over 100 employees providing expertise in various technology domains like software product development, BPM, web/mobile applications, and testing. JBIT's mission is to become a leading global IT services provider through technological excellence and quality work. It focuses on building long-term partnerships with clients and aims to help them gain competitive advantages through outsourced software solutions.
This document provides information on several companies that are part of The Cronos Group:
- IS4U focuses on security consulting including identity and access management, compliance, penetration testing, and intrusion detection.
- Optis provides enterprise applications, portals, business rule management, e-commerce solutions, and mobile applications built on IBM technologies.
- IPerform designs, implements, and maintains IBM business intelligence, performance management, and predictive analytics solutions.
- I8C is a technology competence center focused on enterprise application integration, B2B integration, business process management, and cloud integration using IBM Cast Iron.
- B-Blue offers solutions ranging from technical support to infrastructure management and application integration
The document discusses EXIN's IT Service Management qualification program which is based on the ISO/IEC 20000 standard for IT service management and provides a practical multi-level certification program from foundation to executive levels to help organizations implement IT service management according to the standard in a faster and more cost-effective manner. It also highlights how the EXIN program takes a role-based approach to focus on what professionals need to know and do in their roles.
Vidizmo EnterpriseTube - Enterprise Video Streaming SolutionNadeem Khan
This document describes a proposed pilot program for implementing Vidizmo's enterprise video platform at a customer organization. The objectives of the pilot are to develop an effective enterprise video strategy and implementation plan for training, communication, marketing, and compliance. The pilot scope involves publishing 10 videos using 10 authors over 45-60 days and training 1000 users on the platform. Key roles include Vidizmo providing the platform, training, and developing a strategy report, while the customer allocates resources and actively uses the platform. The pilot will be considered successful if certain publishing, viewing, and user authentication benchmarks are met. The deliverables will include a report on issues, recommendations, and best practices as well as an enterprise video training and learning strategy
This document summarizes Vedantus Solutions' enterprise integration case studies. It discusses how Vedantus trains specialists in cross-skills and industry certifications to complete complex integrations. It then describes four case studies where Vedantus integrated various platforms for customers, including implementing competency management and notification systems, orchestrating cost center maintenance applications, processing real-time logistics data, and automating loan applications. It concludes by inviting the reader to learn more about Vedantus' Oracle and other technology services.
Cmmi Overview And Nihilent Show Case In Cmmir Consulting.1jonathanwiesman_1
Nihilent provides CMMI consulting services including gap analysis, implementation support, appraisals, and trainings. They have strengths such as multiple SEI-certified appraisers and consultants, extensive experience conducting over 100 appraisals globally, and experience across multiple domains. The document outlines their CMMI overview, offerings, strengths, and client examples to promote their CMMI consulting capabilities.
Similar to Vyom Labs Bmc Remedy Bsm Itil Service For Linkedin (20)
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2. Vyom Labs
• Founded in 2003
• Head Quartered in Pune, India
• The Complete IT Service Management Solutions Company
having focused offering
– Trainings in ITSM
– Consultancy in ITSM
– Software for ITSM
• Delivered projects and trainings in 6 continents
• Offices in India and USA, local presence in many places via
partners worldwide
• Professionally qualified 200+ team in ITSM
• Vyom Labs is ISO 20000 certified company
www.vyomlabs.com
3. Vyom Labs: Training in ITSM
• EXIN Accredited ITIL Training provider
– ITIL Foundation: V2 & V3 & V3 Bridge
– ITIL V2 Service Manager
– ITIL Practitioner: IPSR and IPRC
– ITIL V3 Manager’s Bridge
– ITIL V3 intermediate Courses (In Progress)
• ISO 20000
– ISO 20000 Foundation
• COBIT
– COBIT Foundations
• Project Management
– PMP
• Vyom Labs is THE FIRST COMPANY in India which has got all ITIL
Accreditations on it’s own
www.vyomlabs.com
4. Vyom Labs: Consultancy in ITSM
Consultancy
ITIL
Assessment
Facilitated, Foundation, Focused, Full
Process Definition
ISO 20000 Consultancy
Consultancy till Per Certification Audit
Tools & Solution Build-up
ITIL V2 and V3 based consultancy projects completed
Projects range from Gap Assessment to complete ISO
20000 consultancy till pre certification audit
www.vyomlabs.com
5. Vyom Labs: Software for ITSM
• Vyom Labs is focused BMC Software Solution Partner
• BMC Software services (Worldwide)
– BMC Professional Services, Manager Services, Upgrade Services,
Support Services, Development services
• BMC Software Services in wide range of BMC products
– Service Support (e.g. BMC Remedy ITSM 7)
– Service Assurance (e.g. BMC Performance Manager, BMC Impact
Manager)
– Service Automation (e.g. BMC Configuration Manager)
• BMC Tool Sales
– BMC Software BSM tool sales
– Tool sales only in India
www.vyomlabs.com
6. Vyom Labs: Few Case Studies
• Project 1: BMC Remedy ITSM 7 Upgrade from
ITSM 5.x in large bank. Scope included
implementation, upgrade, customization and
support
• Project 2: BMC Remedy ITSM 7 implementation,
customization and support
• Project 3: BMC Performance Manager, TMRT,
BPM, BEM, SIM Installation, Configuration,
Integration and Support
• Project 4: BMC Configuration Manager, CMDB,
AIE, Remedy ARS – Verification and Validation
• Project 5: ITIL implementation and ISO 20000
consultancy
www.vyomlabs.com
7. Vyom Labs Differentiators
Pure play company in ITSM - BMC Remedy BSM services
and ITIL services
Unique methodology for rapid and accurate implementations
Compliance and Acceptance testing
Wide range of technology expertise – BMC Service Support,
BMC Service Assurance, BMC Service Automation, BMC
Atrium CMDB
Wide range of service offering – Professional Services,
Managed Services / Remote Support, Upgrade Services,
Training, Outsourced product development
Certified Talent Pool availability On Demand – team of 100+
consultants
Wide Reach – satisfied clients in North America, Africa, Asia
Pacific, Europe, Middle East
Complimentary Products – which help in implementation and
support
Cost saving – Cost saving up to 50%
www.vyomlabs.com
8. Client Speaks
We are extremely happy with the services provided by Vyom Labs for
BMC Remedy platform, CMDB and EIE product testing. We look forward
to more services from Vyom Labs.”
Nitin Mahajan
Senior Manager Product Dev.
BMC Software India
Just to inform you that we have been declared certified for ISO 20K as
well. A lot of credit goes to your efforts on getting these in line with the
requirements. Thanks for all your support
Mr. Anil Sane (Tech Mahindra, Principal Consultant,
Quality Management Group)
We are more than satisfied with the quality of your services. Vyom Labs
did a good job again and we are looking forward to many more trainings
with Vyom Labs
Monisha Kumar,
Training Coordinator,
Gulf Business Machines (IBM company in Gulf)
www.vyomlabs.com
9. Uday Birajdar
The Complete ITSM Solutions Company
Email : uday@vyomlabs.com
Phone : +91-2066321009
www.vyomlabs.com